Had a windshield wiper repaired several weeks ago and the team is professional and responsive. I came in here with an appointment since some mice chewed up my windshield wiper moter. The team inspected my car and told me my battery was running low was well and could change it. Repair took a day and my car was good to go. Overall fast and communicative service. Will bring my car again for future issues. read more

Second time customer here. Fair price and good service. Was able to pick up the same day for my car maintenance. read more

Irvine auto care was able to get us in and take care of us last minute. We really enjoyed the video review and written explanation of the services recommended, we haven't received that elsewhere! Overall the prices were comparable to what we received elsewhere and the service was completed quickly. The only 'oversell' we felt we got was the recommendation for a fuel induction service which later on another mechanic and online research says is not worth doing. read more

Irvine Auto care has been taking care of our cars for more than 10 years. They are quick and very knowledgeable about their work. During Covid they instituted the videos of each car to let us see in detail what each problem is. They also give us a prioritized list of what needs to be done each time and that helps us manage the costs. When we have needed a referral that has also been a great place. You could not ask for a better repair shop or a better value for your money. read more

Super friendly and fast. Could not ask for more. Made smog check enjoyable??? Tough to realize, but they did!

An update to my review. There was a problem with my 230k mile Honda CRV year 2007. It started around March 2022. The engine light turned on and I paid over $600 for continuous repairs and coming back for more visits after their initial suggestions didn't work. Over more than 1 year, they kept recommending me repairs and the issue never got resolved. one that would have cost me $700, and it I went to somewhere else to get it replaced. When the engine light still didn't turn on, I went back and they offered me that same repair and they were shocked when they discovered I paid someone else to do it. Maybe they were expecting me to pay them? I paid to do more tests from them and ended up having to just buy a new car. I'm changing this review mainly because I feel like the were a lot of unnecessary recommendations for repairs that "may be contributing to the problem" with no solutions. I do my own maintenance now. read more

Irvine Auto Care - Auto Repair Near Me - Tustin, California

I have been used to taking whatever vehicle I have, to the dealership for repairs, maintenance and upkeep. I have done this for years. However the most recent experiences I have had at a local dealership were very disappointing and so I started to look around for another source for my vehicles. Several neighbors suggested Irvine Auto Care and I tried them out. I highly recommend them. They are a game changer. They do a full inspection with video.Send it to your phone with a link.You view what they are seeing and what they are suggesting. They break down the work to be done as very important to get done now, as well as suggested timelines for whatever work you want to put off for a little while for your budget or time constraints. If you bring in a work order from your regular place and ask them to do the inspection they will do it and compare what they suggest versus whatever your dealership might be trying to oversell. They are honest and careful. Respectful and easy to make appointments with. I've had several visits now and now I am a fan! I don't do very many reviews unless it is really bad or really good. This place is really good and I mainly did the review for any other females out there who are sick of being taken advantage of and would like decent reasonable car maintenance for their vehicle. read more

**Horrible Experience - Would NOT Recommend!** I decided to try this place out since it's close to home, but what a mistake that turned out to be. It took *a full week* to even get an appointment, which is ridiculous when I usually get in the same day with other places. Once I finally got in, they ran diagnostics on my car, but then hit me with an unexpected charge of *$170*--on top of everything else! They waited until I was in the office to spring this on me. When I haven't been to your shop before and have no idea of the quality of service you provide, this kind of surprise charge feels like nothing but price gouging. I've had enough of mechanics like these. I'll gladly take my business to somewhere else that gets me in without delay and doesn't try to charge me for every little thing. Not coming back! read more

I went for yearly check up my car before usually go to car dealer but their charge became so high. This time I went to Irvine auto care to my surprise it's so efficient so detailed tell you every step immediately and the charge is so reasonable I would highly recommend this store service to everybody for new customers! read more

John is the best! Brought in my Prius. He was honest, fast, and super helpful. No upselling, just great service. Highly recommend Irvine Auto Care! read more

They wanted to charge $60 for a new cabin air filter when it costs $15 at AutoZone and took only 10 minutes to change myself. Just need to watch a YouTube video. The prices they quoted for other services seem to be 3x more expensive then other auto shops. I would reccomended getting a second opinion and quotes from other mechanics. read more

Very professional from start to finish. Highly recommend. I love the video feature where they send you the issues over text in a custom video for your review and approval. read more

Unfortunately my car broke down and I had to get it towed. This was the first place I called because I had a good experience when my car had issues before. John was extremely nice and helpful; he told me they didn't have open slots until 2 days later but allowed to tow my car to the shop. However, by the next morning, they had already looked at my car. He sent over a detailed video explaining where the problems were and what needed to be fixed. I appreciated how comprehensive the list was and how they separated it into issues I urgently needed to address & other things they found that were recommended to be fixed but can do at a later time. I was never pressured into fixing anything and the service was extremely quick. The prices were reasonable and they broke down the charges on the sheet they text over to you. They texted me when my car was done & the pick up process was extremely efficient. I am so grateful for this shop and John. Thanks for all your help & being a reliable car shop. I will bring my car in here if I have future issues. read more

Fantastic! Jake and John did a great job on keeping me posted, sending a detailed video on the vehicle's issues, what to fix and how much it is. Great turnaround as well and the great ratings on other websites are well deserved. In terms of value, parts are expensive, and this is not your uncle Joe tinkering with your vehicle but certified mechanics. I'd say, in terms of the work done, definitely yes. No need to post pictures of my Town & Country minivan but the oil filter housing was cracked, resulting in quite a bit of oil sprayed all over the engine and other components - John found one seized engine mount (the front one) and I wonder why my other usual mechanic did not catch that and lastly the front stabilizer link were worn (ditto). All fixed properly. 10/10 and I found a new place for regular minivan maintenance while neighbor Eddie at Town Garage can continue maintaining my Civic. Nice situation to have as both are walking distance from my Tustin address. read more

I got quoted $1700 by a cadillac dealership to handle all my fluids etc at 60000 miles. Felt that was pretty high. Called around, and finally went with these guys, good communication and they explained exactly what they were doing and why. The same job ended up costing me $600 versus $1700. Still a lot of money but its a lot less than my original quote. They also didnt take all day to get the job done, got my car back in about 4 hours. Definitely recommend these guys read more

I took my car in and John handled my vehicle with exceptional care and expertise! Will definitely recommend this shop to all my friends and family! read more

Second time visiting Irvine Auto Care for an oil change and they really take care of their customers. They were able to handle the oil change same day without an appointment. I left my car there for most of the day and picked it up later that afternoon. I was pleasantly surprised to receive a text message with a video of my car. In the video, the person gave me a full visual inspection of my car from top to bottom and their recommendations. This was great and a really provided a level of transparency you don't get with any other auto shop. They also texted me a service receipt with the oil change, and provided other 'add on' services they recommended. Will definitely be coming here for all my auto needs. read more

I was very impressed with the service provided by Irvine auto care. They are very professional and knowledgeable. They diagnosed the issue of my vehicle and provided a thorough video as well. I will definitely use them for all my vehicles moving forward. read more

I don't have much trust mechanics but Irvine Auto care is the exception. These guys are very trust worthy and professional. Took my Tacoma here and a few hours later got a video texted to me of everything that they recommended, and why they recommended it. They point out their recommendations and in the video explained everything. They are very thorough it's nice to be able to drop off my truck and know that they are not going to try to tack on unnecessary services. Everything is video documented Can't recommend these guys enough. read more

Efficient / Trustworthy / Quality Great prices. No games. They even provide videos of their inspections. read more

I have been using Irvine Auto Care for a few years now and overall, finding a repair shop that you can trust, gives you transparency and is very quick is hard to do, but I am consistently pleased with the customer service and turnaround they give you. I love the use of technology, they send a personal video explaining what the team found, what is recommend and then send you a menu to select what services you want. Its clean and easy and I appreciate the level of detail they explain what they are seeing. read more

I had my Lower Torque Rod, Engine Oil Filter Gasket replaced, and an oil change for 574 before tax. I compared labor and replacement costs across the internet and Reddit and got an incredibly fair price. I can't express how grateful I feel towards Irvine Auto Care; they provide transparency and professionalism and don't try to pressure to have your car fixed by them. If anything, they strongly encourage you to price compare their services to other plam aces. I am genuinely delighted with this place, and I give a big thanks to John, who even gave me a 25$ discount when I told him about my situation as a college student struggling to pay rent. Generally, mechanical shops try to scam young adults or college students, but that didn't feel like the case. Will take my car here again for more work done in the future if needed. read more

It's hard to find a mechanic that you trust. Just like a good dentist. You never REALLY know what they're seeing under the hood of your car or inside of your mouth, right? The thing I like about this place is that they text you a link with a video showing you your car and why they recommend certain service, then you can approve or deny anything that wasn't already pre-approved by you when you make the appointment. They're not pushy, although they do often recommend "optional" service that isn't needed. I'll keep coming here until and unless I find a better place. Thanks, John! read more

Geoffre W. Was very helpful, patient and friendly throughout the service. I had my car brake light replaced in this place. They finished it quickly even quicker than their promised time. As a customer we value our waiting time more than anything else. Geoffre found out my car key was out of the battery so he went ahead to fix it for me without even reaching to me which is very thoughtful. I couldn't thank him enough to be a thoughtful customer service representative. Parts and labor fee were very reasonable and honest. Will return again next time! read more

High quality service at a very fair cost, I will continue to return here as long as I live in OC!

John and his team here are awesome! Very honest and professional service and the only mechanic team I trust to work on my vehicles and I am VERY PICKY about who I let touch under my cars hood. Here's an example of how John goes out of his way to show he truly cares for his customer. I had a concern about one of my cars and he took extra time to review notes from prior services to alleviate that concern. He definitely did not have to do that as I know very well that his team is extremely busy. Pro Tip: You need to almost always call in ahead of time as many of his customers make appointments to get their cars checked out. read more

I brought my car in to get an oil change. They did an inspection of my car and found some unusual issues with the brakes. They were super honest and told me to go back to the dealership and see if it is covered under warranty. I was also pleased with how thorough they were - they sent a video explaining the inspection results in a way that is easy to understand for a non-car person. Will definitely come back next time my car needs something! read more

If you are looking for quality and ethical auto repair, do not hesitate to go to Irvine Auto Care! They have taken care of our families cars for over 20 years and have we always been treated with respect and professionalism by anyone that has assisted us. This week, I brought my Ford Expedition to them because my air conditioning was not blowing cold. They fixed it quickly and also fixed other things that could have posed a danger to me (and I didn't even know they weren't working).... luckily for me, they completed an authorization video so I could understand and authorize the work that needed attention. Talk about transparency!!! So happy with their service!!! read more

Irvine Auto Care is my go-to auto mechanic for all of my vehicle's needs. They are highly responsive and great about getting my car in for an appointment. My favorite part about their service is that they send a video detailing all of the suggested maintenance by pointing out on the vehicle what needs to be done and why. They not only investigate the issue that I brought in; they are always very good about identifying other issues as well. Plus, I always feel like I get great value from the service they provide - an incredibly important part in recommending any auto mechanic. Five stars!! read more

I've been going to Irvine Auto Care for years whenever I've needed help with my car. They've provided excellent service and never made me feel foolish for asking questions. I really appreciate how easy they are to work with and how quickly they've always handled my car repairs. read more

Absolutely 100% true professionals who take so much pride in their work. As a young female who owns an older model Jeep I am no stranger to breakdowns and could easily be a target for over working, over charging, being taken advantage of etc as I know nothing about cars and repair. Because I love my old Jeep so much I often very blindly trust the guidance of professionals and will pay and do anything to maintain her properly. And in that same moment- blindly trust strangers to not take advantage of me. I must say as stressful as having your car break down is, Adrien & John made the entire ordeal feel way less chaotic and overwhelming. I had never been to Irvine Auto care so as I pulled in I wasn't aware services need to scheduled a head of time (which is a great sign they're so busy). Adrien greeted me with a huge smile, informed me they can't normally take walk ins (again such a great sign so many use them) but he dropped was he was doing to try to help me His nearly immediately saw what the problem could be, tightened up some bolts and sent me on my way. He wasn't certain he fixed the problem, but wanted to give it a try so I could go about my day. He gave me his card and encouraged me to call if I need anything. Fast forward to later that day, a similar problem surfaced leaving me broken down again. I was able to get it to start so I could rush back over. John the shops manager immediately helped me even though we were nearing their closing hours. He promised my Jeep would be assessed asap. What I initially thought was going to be another huge financial investment to fix, ended up being super minor,inexpensive to fix and would be a fast repair. Got my Jeep back in less than 24 hours and she's running perfect. Thank you John, Adrien and the team for proving your immaculate reputation and not even once trying to oversell or take advantage of my lack of car repair knowledge. I'll absolutely be frequenting here in the future for all my vehicle's needs read more

Irvine Auto Care, the place to go for your car issues. John was so kind, helpful and honest with me regarding my car battery struggles. My husband has been coming here for years, but it was my first experience. Very appreciative for John's help this morning. Thank you! read more

Irvine Auto Care - Irvine Auto Care - Auto Repair Near Me - Tustin, California

I can't say enough good things about John and Irvine Auto Care. They were professional and thorough in their diagnosis of a persistent problem I had chased for years on my vehicle. John pinpointed the problem with detailed testing, referred me to a specialist who had to replace FOUR of my five catalytic converters, after I had so many other parts replaced over the course of years. Even other mechanics couldn't identify the problem, paying more to them for incomplete repairs. Irvine Auto Care is a trusted and honest repair facility with very fair prices and value for your money. You can't go wrong by selecting them for your auto repair needs. read more

This is a busy business and you should call to get an appointment to get services done. I needed my brakes checked and serviced. I called and spoke to the owner John right before closing and lucked out and got an appointment the following morning due to a cancellation. The shop is only open half day on Saturday and closed Sunday and I was very grateful to get an immediate appointment on a weekend. I dropped off the car and John took all the necessary information from me and told me I will be getting a call once he was able to check out my brakes. I received a very detailed text which showed a video of the the issues of the car and his recommendations. Then I received an estimate and prices broken down to necessary and optional work. It was very detailed and impressive. Once I approved the work, I just had to click on the accept work order button. The process was very easy. The service was done in a timely and professional manner and John was very helpful. I ended up getting the recommended oil change at the same time and will come back for the maintenance in the future. Overall great service and ease throughout the whole transaction. Very honest and reasonable prices. read more

Irvine Auto Care - Shop photo - Auto Repair Near Me - Tustin, California

Consistently the best and most personable mechanic. I've asked for work to be done, to even be told "no, that's not needed at this time" by John. It's rare to find a mechanic who is so honest and provides such fair prices. I have since moved out of the area and still have my vehicle towed here because of the great experience. This is the shop you're looking for. read more

I recently purchased a used Acura MDX with nearly 100K miles on it but not very old. When it came time for the first oil change, I wanted a mechanic to give the car a once over. Irvine Auto Care provided a detailed inspection by video and an explanation of when to worry about their suggestions (none of which had occurred yet). The suggestions were prudent and the price reasonable, so I did everything they suggested to make sure I go another 100K miles. The five star comes after I left, the warning lights starting going off. I took it back, they took it right in, fixed the problem that occurred after I left - no charge and back on the road. They do good work and back it up...and were professional at all times. Thank you! read more

This shop is totally ridiculous and untrustworthy!!! We went there for a regular service last December for oil change and they left a rag cloth in the engine area and we caught a fire in January! How could you believe that could happen during such a regular work process? And they didn't even want to recognize it even we have strong evidence!!! And also I doubt they outsourced their job since I noticed they drove back my car from outside. After all I am pretty angry with the attitude and experience! Don't recommend at all! read more

Irvine Auto Care - Rag cloth - Auto Repair Near Me - Tustin, California

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My husband took his truck here & they were very thorough making sure the tires & battery were in good working condition before our road trip. I would recommend this place! read more

While the shop wasn't able to fix the issue, John was very communicative, transparent, and able to refer me to a specialist. On top of that, the shop didn't charge for their initial diagnostics and attempted remedy. Honest business, would recommend. read more

Took our car in for a tune-up. And asked them to check it out all the way around as we have a decently long road trip next week. Went to Jack in the Box to wait, have breakfast. With in a half hour they completed checking what is the situation with our car. So we are not the best at maintenance on our car, so needed breaks, had some leaks as well as the mentioned oil change. John sent us a detailed video showing us everything that they found and an itemized estimate. We gave our approval, and a quick 6hrs later we are set to go. It was expensive, but we knew we had things to do for the car, that needed being done before our trip. In the past, because we have been going there for over 25 years, they have told us not to put more money into the car, and to start thinking about a new car. Not at the last minute, so we could shop around and get it done on our schedule. They are always very honest, kind and helpful. And we have highly recommended them for years. read more