These people are amazing at customer loyalty. I purchased my vehicle from Carhop & they kept trying to call to get information & each time we're not successful. I appreciate that. I asked for a full diagnostic & every time there was new information, I received a text or call right away. All the staff was very patient with me & my situation. It was a very stressful one. Tito (my mechanic) was so great at explaining things for me to understand. I recommend this particular Midas. Although they were 2 hours from home, they made things very easy for me. read more

I came in for my scheduled appointment only to be told that one of the bays wasn't working and they wouldn't be able to take my car. I understand that can affect efficiency, but the receptionist was sitting down doom scrolling on her phone and vaping instead of contacting customers who had appointments to let them know about the issue. There's always something with this location. I ended up going to Firestone instead, where I received a discounted oil change and a complementary detailed inspection included. Midas used to be my go-to, but not anymore. I recommend looking elsewhere for your car services. Also don't have any tire services done here when America's Tire is around the corner to do most services for Free. read more

Horrible service! We scheduled an appointment (in advance) for a catalytic check. A employee called us back the same day to confirm the appointment and the service needed. When we arrived at our appointment, the employee turned us away saying they don't service catalytic. No apologies, accountability or any remorse for this mistake, just no, we cannot help you. The employee said the owner made the mistake, "he doesn't know what he's doing," and told us to call it a day. Talk about a waste of time. Zero Star! read more

Did not put the gasket on oil drain bolt after oil change.....Instead they cranked it so tight it was nearly impossible to remove upon changing the next interval myself. Do not trust. read more

Went here to get my front brakes done made an appointment was there a little early. Ended up paying over $600 for just my front brakes which I should have researched cause I'm currently getting the back brakes done at brake masters highly recommend. They are almost $120 cheaper and the service is fantastic. Back to my review I was quoted 45 minutes so I walked to shop timed 45 minutes and walked back my car was still up on the lift. So I sit inside I'm in there for maybe 15 minutes no one touches my car. Then an employee walks back in to take my tire off and leaves the drill or whatever on the bolt just sitting there and walks off on his personal cell phone. Another 15 minutes goes by and still nothing, finally he comes back and finishes. I felt like this was a huge waste of time I got there at 9:30 and didn't leave till 11:45. Don't quote someone 45 minutes and then make them wait over two hours. Overall the service Was horrible the staff acted like they didn't even wanna be there. Highly recommend doing the research and going somewhere else. read more

If you want the Midas "touch"? And be carelessly touched, then come here. Came in for a brake change on a f250 and basically almost took a week and half to finish. After they did the brake change they broke a sensor, and told me i had to pay for it! But they would pay the labor. I didn't want to argue mistakes happen. They said three days it would be in, but everything was fine even though i had like five sensors going off in the truck. So three days later and still no part. So wait another three days because of shipping or whatever their excuse was. So go in again they fix the broken part. Everything is good. For now. Later on in the evening I notice my front hub cap was now missing on the exact tire they were working on. Next day I go in and the manager that I have been talking to the whole time is not in. So I deal with another manger, that says she asked the mechanics and they said now I came in with it not in. So she says she will check the tape and get back to me. And she never got backed to me because obviously they were lying. This place over charges and does shotty work. DON'T WASTE YOUR TIME AND MONEY read more

Midas - Truck with missing hub cap - Auto Repair Near Me - Tracy, California

I asked for a vehicle to be looked over before I purchased vehicle. They failed to notice multiple safety isses with ball joints , wheel bearings and rear drum brakes due to oil leak and broken springs. Also recommended and quoted items to be replaced that the vehicle doesn't have. DO NOT GO here. AJ the manger. She js horrible and jessica. They cost me thousands of dollars read more

Had an appointment for oil change took time off work drove for hr to get there on time just find out there out of oil nice excuse

We are so thankful for the crew! Tido, Ashley, & Tim all helped us in our time of need. We were traveling with our pup and our break line broke unexpectedly. They really listened and worked hard to make sure the service was done expediently and with great care and attention so we can get back on the road. Not to mention they approached us with honesty and kindness from the get go. Thank you all! read more

Midas - Auto Repair Near Me - Tracy, California

I brought my car here after detecting a smell and they kept my car for several days just to say there was nothing wrong. They kept telling me they would call when it's ready for pick up, but I ended up having to call myself. Now my warranty is up and I have to spend money to fix the heater core! read more

My break were making loud noise took it to Midas. Did the free break inspection found out that the front brake pad and rotor need to be replaced they give me a very good price for the lifetime warranty and finish within two hours. Thank you Midas Ashley. read more

Midas - My car - Auto Repair Near Me - Tracy, California

Thank you so much to Midas for taking care of my car's brakes! My brakes were in such bad shape and I was able to call day of and bring my car in. They worked their magic fast and my brakes are no longer screeching and grinding! Their excellent service was worth every penny! Also, AJ at the front desk was so unbelievably kind and sweet! She was able to get me in so fast and gave me an incredible experience! Thank you so much! I definitely recommend this place for truly giving 5 star worthy services read more

Thanks Midas for quick fix. My car power windows were not working, Tameem quickly identified and fixed the issue for very reasonable price.

Hands out coupons for a free oil change that expires 3 weeks after getting the initial oil change. Don't waste your time and money on this place. read more

Had made an appointment the day before for 3pm. Once I get there they tell me it's a 2 hour wait due to being backed up. I I communicated that if they were backed up and had big jobs then why schedule me in at 3 PM knowing that they had several cars lined up. felt like it was an organizational issue and even after two hours, I called back to see if they would be able to take my car for an oil change, but they said they close at five so then why at 3 o'clock telling me it's a two hour wait very disappointed as a local. Hopefully if management sees this as it happened 08/22 read more

Very good location did my car service went on for walk Garb cup coffee from Starbucks while buck car was finish Thank you for the service read more

Watch out when coming to this place...they literally over charge you for services then don't even complete it thoroughly. I had to bring my car back 3x's because they claim they forgot to do something. The first tech forgot, the second one didn't know how to do it the 3rd tech said he doesn't have the equipment to complete the service...why do you charge people for a service you can't follow through on???Straight scammers! The woman in the office had the nerve to tell me it was my fault & i kept coming at the wrong time...If it had been done right the first time this could of been avoided, at least have the courtesy to give me some of my money back since your techs couldn't fully do their job. Come to find out hella people have had a bad experience here. 0 stars this place is trash & overpriced. read more

Fantastic experience!! We were 300 miles from home when our truck broke down. These guys got us in for diagnostics and repair in just a few short hours. They were so nice. We asked about coupons and the owner gave us $65 off the repairs. read more

I had a terrible morning since my car decided to die on me in the middle of the road. I got an emergency tow over to Midas in Manteca and they were awesome. Gave me an estimate of about an hour to review my car. On the dot, they gave me a call and had an in depth conversation about the damage and what they could do. They kindly answered all my dumb questions and didn't push me into anything. 5/5 starts read more

Came here for tires, alignment, oil change, wheel bearing replacement and windshield repair. Super fast service and was able to get everything done without any problem. I appreciate friendly staff and professionalism here. I will definitely come back when 5000 miles is up for next oil change. read more

They did a very good job. I thought the price was also very good. I was very satisfied with their work. The work did take one day and I got a ride back to my house and they picked me up after the work was completed. read more

If you're from Tracy California and your car needed some service such as Oil change, major tune up Car and Truck glass repair, go to Midas Auto Service and look for Tameem Azad for sure he will hook you up big time. Met this guy by accident. I'm supposed to just do my oil change and I saw his truck park ed right in the corner and I asked him for a quote for my broken seal on my windshield and a water leak from driver side window it was really bad water leak and instantly big discount. And this guys walking around the area just like a regular employee and next thing I found out, he was the owner of the Midas Auto Service and Dragon Glass Doors a very humble guy and just like that I saved a lot of time, I just had 1 stop for all the services that I needed for my car. He gave me a no brainer discount for fixing my windshield, fixing the water leak, tune up and polishing my head lights. read more

Just terrible service .. no follow up calls, I had to call them to get and update just to tell me my car was ready but only worked on the east job but they didn't even work on the main issue to why I brought my car. Just don't waste your time at this place. read more

Don't waste your time here. They said I needed to replace about 10 different things. Brought my car to the dealership and the issue was with 1 part they didn't even mention! read more

WATCH OUT FOR SCAM Came here after getting my car read at O'Reilly auto parts, they told me I was having misfire problems. Told them the problem, they read my car and told me it was transmission problems and that it would be a $3600 fix. Got another quote from a transmission shop, they told me what O'Reilly had told me, misfire problems. Took it to a shop in Modesto and $300 later the problem was fixed. It's crazy cause from the lady behind the computer to the owner all agreed that I should get it fix, I don't know if y'all knew what you were talking about or thought of me as an easy mark to scam but y'all should've been honest from the jump. I hope people read this and take their business else where. read more

Worst experience ever!!! Brought my car in after seeing some what of good reviews on Yelp about this place, my car had a check engine light on and I had dealer warranty on the vehicle, my vehicle was kept in this place for over 2 weeks without any improvement being done to it, it was a constant battle trying to get my vehicle repaired, because this place would say my warranty company would not issue the authorization for the work it needed performed, but funny enough I've never had this issue with other repair shops I have taken it. When my vehicle was ready to take home I asked for documentation and they failed to provide any, stating they had to look through their boxes of records because they have " soooo many vehicle services". What repair shop does work to your vehicle and not provide paperwork?!?? WOW!!! After I finally got my vehicle back and some attitude from the employees, I came back home only to find my vehicle had a oil leak now!! Something my vehicle never had before, i immediately contacted them and let them know my vehicle did not have this issue prior to them performing work on it, they advised me to bring it in and they would check it out, they said they would order a new oil tray for me because there was a hole on the oil tray (for some odd reason, even though there wasn't one before) free of charge, they installed it, but my vehicle kept leaking oil. Four months later, im driving on the freeway and the check engine light came back on, mind you, this was still under the Midas 12 month or 12,000 mile warranty, i immediately contacted this location and informed them of the issue and I stated I would take my vehicle to a dealership repair shop to get a diagnosis because I did not trust them anymore, and their response was "IF SOMEONE ELSE TOUCHES YOUR CAR, YOUR ENGINE WARRANTY WILL BE VOIDED" i asked why, if I was only going to get a diagnosis not any work performed, and their answer was, " YOU KNOW WHAT?! IS THE NEW YEAR DO WHATEVER YOU WANT" and hung up the phone. Very unprofessional, disgusting customer service, i ended up taking my vehicle to another repair shop and paying out of pocket to get my issue fixed just so I could avoid these unprofessional people. Midas customer service was to no help either. But on the upside, im very happy my warranty with this location expired and will Never have to deal with them again. read more

Scammers! they try to upsell their services and if you post a negative review they call you and threat you to delete the reveiw. Overall not recomended place, rude staff behaviour and they didn't even fixed the problem for which I turned my car in and changed brake pads which were not even needed. read more

This Midas is very expensive so unless you have $905.65 for a tuneup and oil change then go elsewhere. I took my Mustang here on January 2, 2023. To add insult to injury, now there is a loud noise under my hood that sounds like a belting problem. One of the mechanics told me that I would probably hear a noise but don't worry about it because he chose not to replace it YET. Well the has become progressively worse since January 2nd. Is there a rating of zero ? read more

Take my car to Midas for an oil change , they send me a reminder through Carfax unfortunately they did not reset my oil change Indicator too bad not going back thanks Beryl 0 read more

This place is the most horrible auto place i have ever been in my life! They tried to double charge us along with our warranty company they threatened to not release our car unless they received an overpriced 180 for a half ass diagnostic when we decided to get a second opinion which our warranty said they would pay! The office lady is so grimy and unprofessional i would never take my car there especially when our warranty company and the jeep dealership told us that something was not right!!! I WOULD GIVE THIS PLACE A NEGATIVE 100 if i could read more

DO NOT WASTE YOUR TIME OR MONEY HERE. This Midas deserves zero stars if possible. When you try to set up an appointment online they will not get back to you within the 30 minutes that is promised online to give you an actual appointment time. Since I was not given an actual appointment time to come in, I showed up as soon as they opened which was 8 AM, but showing up that early doesn't help because none of the staff are actually on time. Once they do show up they will not take care of the cars in the order that they arrived in the parking lot since they do not use their computer system for appointments, or take into account who was in the parking lot already, instead they will work on the cars in a random order. Once the manager Ashley decided to unlock the doors she did not want anyone sitting in the waiting area, until some of her staff showed up which leaves you sitting in your car until they get there. On top of this, her staff consists of techs who barely know what they are doing and one mechanic who happens to be off on Wednesdays and Saturdays. When it does come time to work on your car, the staff here would rather sit around and eat whatever they ordered from food delivery services than actually service your car. The sign on the desk that states "Manager of looking busy" is truly how they operate. If you happen to bring your car here and it needs parts, that is a battle in and of itself as well. As I mentioned before, I showed up at 8 AM thinking that would allow me to have my car worked on right away, but once they do decide to pull your car into a service bay to see what's going on, and you happen to need a part that they do not have readily available you'll be forced to come back at a later time in the day. Once it was determined that a part needed to be ordered for my car I was told to come back in at 1 PM, so I went home and came back to Midas at the time they had told me but even then my car did not get fixed, because they decided to tell me that I needed an additional part. This lead to the nightmare of having to go back to Midas multiple times being that the mechanic only works four out of the six days that they are open. Do not even think about letting it be known to Ashley how frustrated you are with the situation, because rather than her being understanding, she'll just give you attitude and blame you for being "well aware" that her mechanic is not in on Wednesdays and Saturdays. read more

Midas - Auto Repair Near Me - Tracy, California

Wow Came And Ashley The Manager Greeted me and Let me Tell You what amazing service I had received she went above and Beyond to get my Truck in and Get my oil changed Taken Care Of I was A Speedee customer And After the service and great Price I received plus the great kind service I will never be going there I work at a dealership and will be sending my clients here from now Because of just the way Ashley treated me what great service !!! read more

Midas - Great coffee here and warm waiting room keeping you out of the rain while you wait speedees didn't even have a Chair to sit on - Auto Repair Near Me - Tracy, California

I took my car in for an oil change and was told that I needed a costly repair. I trusted Ashley who swore that they did great work, but 7 months later I have the same issue. The work that was originally quoted to me included 8 hours of labor but was done in 5, do you think I got my final bill adjusted? Stay away from this place as they are total rip offs. read more

Don't do it. I have had nothing but issues with this place. 6 months ago they replaced my brakes and rotors and I purchased the warranty as I was told that was the only way they would do my brakes. Everyone has to get the warranty. I brought my vehicle in today and after 5 hours of waiting the tech calls to say he can't replicate the noises I reported. I let him know that for multiple days while pulling out of the driveway when I applied the brakes they are screeching loudly but I'm happy to come in and help him replicate the noise. He says he will call me back and in less than 30 minutes says yes I hear it now, but your brake pads are in perfectly good condition. However we will replace them with upgraded pads as long you pay the labor cost. My response was if they are perfectly good why replace them? He says well so they don't make the noise. I asked to please put it back together I'll come get it. Well talk to my manager, that was pointless ~ sheesh this woman needs to understand what customer service is. How she is employed still by Midas I have no idea. She is condescending & rude as hell. There is zero reason I should be out of pocket when just 6.5 months ago I paid 1200.00 for brakes. I get there to pick up my truck and the auto tech and the office manager woman are just on their phones not a single car is being worked on. What a terrible terrible representation of a brand that claims to have the gold standard. read more

Came to fix my car the job was done faster than expected better quality and better service Highly recommended very friendly customer service. read more

They will waste your time dont ever come here called in yesterday to get a quote and confirm my appointment came there the nxt morning and they tell me different pricing and they didnt even order the parts when they said they were read more

They are terrible to say the least. They are incompetent and dishonest. Charged me money and problem still exists. Cannot figure out oil leak source, let alone fix it. charged money for diagnosis and could not figure out the problem. They just go by hit and trial. Don't waste you money on them. read more

Needed a quick oil change so I called up a few places where I can take my car in but this store is willing to take me in as a walk in, and I was about to give this place 5 stars, but only to find out they won't do the complimentary tire rotation as oppose to most Midas stores I've been to. The lady store manager told me each Midas operates differently and she's charging me an extra $30 for the tire rotation. I left the place feeling I was robbed and dissatisfied. Cannot recommend this place to friends or whoever in need of great customer service. I'd go back to the one at Modesto for my next oil change. read more

The team really went above and beyond when my ac unit went out while on vacation. They stayed late to make sure we could get home comfortably. I greatly appreciate them and would recommend or even use services again next time we are in the area. read more

Fast service had to wait little longer but we'll worth it they hooked me up with rear brake ligh bulbs I would of gotten a ticket for sure