These guys have excellent service and work! Helpful, courteous, and speedy above and beyond what…read morewas required.

Service is quick and excellent. Bill was very polite and informative about what has to be done to…read morethe car while I was waiting.

I have taken multiple foreign vehicles to Heritage collision for body/paint work and I won't take…read moremy vehicles anywhere else! Best shop in central MI for body work!

When my vehicle was backed into in a parking lot at work, originally, I wanted to take it into a…read morelarge dealership that was well known. When the estimator at this large dealership made it clear that I was interrupting his lunch, I asked around and was told to check out Heritage! Skeptical at first and anxious for my car to get fixed, I took the vehicle in. I watched as two of the employees inspected my vehicle inside and out! I have never seen a more thorough inspection in my life! When I went to pick up my car after it was done, I could not believe how beautiful it looked! The car was completely detailed and looked like it had just come off of the new car lot! I will never take my vehicle anywhere else for any services! These guys have bent over backwards to make sure that I was completely satisfied the entire time! Thanks you Manager Brandon, Aaron and the entire Heritage crew for treating both me and my vehicle with such respect! You guys rock!

Staff was friendly with quick service. Price for tire mounting and balancing was better than…read morecompetitor B.T. Excellent overall. I recommend.

The staff at the Mt Pleasant location was not only kind but understanding of a tough situation my…read morefamily is in right now due to medical bills. they were fast, kind, and I cannot thank them enough for their kindness and quick service. I would 100% recommend them to anyone and I will purchase all of my tires with them as long as they are in business in my town. thank you guys. you have no idea what your kindness meant to me today. God Bless you all. from the entire McCarty family.

I'm a woman in her sixties. I know nothing about cars. But at Metro 25 , I feel respected. They…read moreare cordial, they explain things well. They are patient with my questions. They are on time with appointments and keep me. informed. Their technicians are thorough. Their waiting area could be improved .... But it's ok! I like them!

This place delivers traditional old-school service. It had been a number of years since andy many…read morecars since I last purchased tires at this business. I am now wondering why. I purchase tires regularly as a result of my high-mileage driving. This particular car is on its fourth set of tires. They most recent set was purchased from a well known chain with a lot of commercials bragging about low prices. Well I am here to say that chain does not compare to the customer service and quality tire I purchased from this Metro 25 franchise. My tires were ordered over the phone and an appointment made to install them the same day. (My tires aren't a common size.) I arrived on time for my appointment and about 1-hr later I was on my way with new tires installed. There was no upselling, much appreciated. Waiting area isn't beautiful, but it was large with plenty of room to move around with other waiting customers. No frills, so bring your own coffee and entertainment if you plan to wait on your car. I would highly recommend this business to friends and clients. They have earned all of my future automotive service needs.

I have depended on Olson Tire for many years. They have never let me down and are always friendly…read more They change my tires summer to winter and back, and have always taken care of any flats that I have had over the years.

The employees are so rude disrespectful I would not come here again for any reason. For real these…read moreemployees have no self value. Especially this dude at the counter. He ready to fight with me instead of give me service because of his insecurity. I have not had this issue with

Staff is extremely friendly and professional. They offer price matching. Very quick and efficient…read moreservice. 100% of my tire needs are gonna be done at this establishment from now on. I'm very happy I found this place.

never go here, not because of the employees character but because they're incompetent. I wen to go…read moreget my oil changed, simple enough right? wrong, they did it and for relatively cheap but they failed to tighten down the drain bolt correctly causing my car to leak oil and making it now useless.

People there are rude and judgmental. When I couldn't afford to fix a part they clearly broke…read morebecause it was within a couple weeks of new tire installation (and it wasn't more than a 40 dollar part it's just that I had only 72 cents to my name), rather than just quietly not fix it, they were holding my keys, whispering and laughing to themselves how I am a cheapskate. If they only knew the reality of it, of a disabled person who hasn't ate more than crackers for 3 day and just needing my tire to work that was brand new and defective. I'll never shop there again, i'd have paid the money and had it done by them when I got paid, but after that experience i'll just pay someone else to do it. These people are immature and non professional.

If I could give zero stars, I would. My mom brought her Jeep in for a simple repair--a rear…read moredriver-side wheel bearing. There were no lights on the dash beforehand. My dad followed her there, and the mechanic, Bryan, claimed this would be the only car he worked on because he wanted to head to a festival after. After supposedly fixing the issue, another mechanic told my dad the Jeep might need a new ABS unit but offered to install it later for the cost of the part only no extra labor charge. He said he'd let the manager know. But when the Jeep left their shop, the dashboard was lit up like a Christmas tree tons of warning lights that weren't there before. My dad went back the next day, and suddenly Bryan said it would cost $300 more to fix the issue. When my dad reminded him what the other mechanic said, Bryan told him it didn't matter and refused to honor the agreement. My dad called me to come up there when I went in to address the issue, Bryan immediately got mouthy and asked me what I wanted. I explained that the Jeep came in for a wheel bearing not an ABS problem and that something clearly went wrong in their care. Instead of trying to help, Bryan threatened to call the police just because I was upset about the issue. We took the Jeep to another shop and found out the rear wheel was dangerously loose half the lug nuts weren't even tightened. On top of that, the E-brake line was cut, and the ABS wire was unplugged. This place is dangerous, dishonest, and unprofessional. I do NOT recommend Frank's Brakes & Tires to anyone who values their vehicle, their money, or their safety.

Consider this review my steadfast recommendation to service your vehicle at Tuffy's in Mount…read morePleasant, regardless of the make and model. There is a widespread misconception that foreign and/or luxury vehicles can only be properly maintained or repaired by their respective dealerships. It may be true that some repair shops do not possess the specialized skills and tools necessary to care for these vehicles. However, Tuffy's in Mount Pleasant has provided superior and inexpensive service for my fastidious Land Rover LR2. On my most recent visit, I had extensive work done to my rear differential, the radiator replaced, coolant leaks repaired, spark plugs replaced, the fuel injection system cleaned, the front differential inspected, an oil change performed and a light replaced. The most commendable aspect of the recent service is that they were unwavering in their price, despite numerous unforeseen setbacks and uncovering of additional damaged parts. They, unquestionably, took a significant financial loss to the tune of hundreds of dollars (possibly $1,000+) in the course of the above repairs. They wrote-off in excess of $800 in parts that were later found to be in need of repair, provided probably about 5 times the amount of labor billed for, waived many diagnosis fees and threw in a few of the smaller items for free. The above repairs cost me about $1750, but I am confident that Land Rover would have charged me in excess of $4,000 for the same repairs. Historically, there have been other repairs that I got done at Tuffy for 50% or less of what Land Rover quoted me. My experience with Land Rover Farmington Hills, on the other hand, has not been favorable. When I had a faulty PCV valve that resulted in a horrifically loud and high-pitched screech (but only after driving for 1-2 hours), they threw thousands of dollars of new parts at it while charging extensive diagnostic fees, only to have the problem unresolved. They had the vehicle for over 3.5 weeks time, would rarely return my calls, and never drove it enough for the symptom to present. Eventually, I brought it in to them after the symptom presented, but it took a collaboration of 3-4 technicians there to be able to figure out what the problem was.

They gave me an outrageous estimate of over $5000.00 for a diagnostic test for check engine light…read more Im a women and a senior who know nothing about cars. Shame on you reception woman and old man tech! You lost a customer and my next post is for anyone in the place where I live to NEVER go to you...what were you trying to pull off? Take advantage of a senior women? Your business will suffer greatly! DONT GO THERE! BEWARE

Sent wife there to get oil done I check it out when I get home, extracted a quart and it's still…read morefull! Won't happen again!

upcharged me because I was alone and a female. They were nice at least but taking advantage of…read moreothers is disgusting!