Our old dinosaur 1998 Ford Explorer needed a transmission and these guys delivered. If you need…read moretransmission work, take it to the people that do this for a living! Reasonable and reliable.

If I could, I would leave 0 stars. I took my car there on a referral from another mechanic, for a…read morepowertrain light and a check engine light. They took my car on March 22 and I got a diagnosis. I had them work on it, I got my car back one week later. It ran great for a day then the light came back on. I dropped it off on Sunday April 2 and called them the following morning to let them know that it was not running again. They did another diagnostic and called and told me that it was going to $1701 to fix. I called back a day later and okayed the work to be done. One, they never told me what that 1701 was going to fix and second, I was never given a time frame. I called once a week for 3 weeks and talked to Doug; all I got was they were sick, they were short staffed and my car was next. I still had no idea what was actually wrong with my car. I ended up calling on Monday April 24 and letting them know that I got my car an appointment at another place and I will be picking it up. All that I got in reply was "OK." My dad picked it up and all they did was hand him the key. Not a word from no body. No answers. So, my car is getting fixed by another shop, and guess what? It needs a new transmission. The work they did had nothing to do with what was actually wrong with the car. I am beyond frustrated, because I have been without my vehicle for going a month and a half. If it was properly diagnosed and fixed, I would be happy customer.

I had one bad tire and decided to buy a used tire from them to save money and not have to get all…read morenew tires. They told me there is no guarantees on used tires but I hoped at least hoped they won't give me damaged tire, "basic courtesy". The tire didn't hold air since day 1. I went back twice but they then told me it was rim/wheel now that was bad. I got it checked elsewhere and my wheels/rim are perfectly ok, the tire has a split!!!! and they do not take responsibility for it. Guess what, NEVER GO TO THEM.

Adams Auto totally dropped the ball after charging me $1,500 for various things to fix and the main…read morething that I brought it into fix wasn't fixed. Basically when I went to drive away my car died in their parking lot. I waited a couple hours while they investigated and managed to get it started again but said they couldn't find anything on the Diagnostics so suggested I go to the nearest Volkswagen dealership. It died again on my way home. They didn't help but I managed to get it going again and parked it in their parking lot so I could get them to start it if it died again. The next day it died again before I could get it down the street so I had it towed all the way to Bay City . They ended up replacing the new gas pump that Adams put in because the cap was on it was broken and because they had to follow protocol to figure out the problem. Basically, the diagnostics weren't showing the problem, so it needed persistence. It ended up being the fuel pump sensor. Adams did give me the money back for the replaced fuel pump. I initially dropped it off in October and didn't get my car back until De ember.

They stole the plate off my truck and also didn't make anything better for my transmission it…read moredoesn't shift right and it still is messed up and now my motor is blown up because they messed with the distributor in my motor it won't make it right I asked for my money back and they told me no because it hasn't warranty I told them I was going to take the transmission back to them and they can give me my money back do not use this place they will take you for your money stay away from Oil City transmission oil City sales

My dad had the engine replaced on his truck. Thanks to you guys at Oil City it's running like new…read more And great job with the safety protocols to keep everyone safe.

I can't stress enough how much I appreciate this shop. Been at school for 4 years with not the most…read morereliable vehicle and they always treat me well for the right price. I reccommend all my friends to come to this shop when needed.

My truck needed repairs, and the closest option was this auto shop. I used my warranty, which…read morecovered the cost of the repairs. However, when I went to pick up my vehicle, Dagwood didn't inform me about the extra $300 charge beyond what the warranty would cover. (Aren't auto shops supposed to notify you about additional costs before starting the work? ) Their behavior was both greedy and dishonest. Please avoid supporting this shop - we need to stop letting unscrupulous mechanics take advantage of us!

Probably the worst car repair experience in the last 10 years. It took over two weeks to get a tie…read morerod and tire replace. Poor communication. I called to see if the car was ready and Jeremy had forgotten to order the parts! So frustrating.

My 2015 Ford Explorer was losing power and it was diagnosed as a catalytic converter issue. Muffler…read moreMan replaced all 3 catalytic converters, but neglected to replace a particular part at the end of the exhaust system. Was charged $2970 for the work they did. Because of they didn't "complete" the job, a few weeks later I had the same issue with my vehicle. I took my vehicle to a different mechanic for repairs. Took the parts he removed back to Muffler Man to get a refund on the parts and they told me refund was only valid if they did the work the second time around. Why the hell would I take my vehicle back to the people who screwed me in the first place? DO NOT take your vehicle to Muffler Man!!

Consider this review my steadfast recommendation to service your vehicle at Tuffy's in Mount…read morePleasant, regardless of the make and model. There is a widespread misconception that foreign and/or luxury vehicles can only be properly maintained or repaired by their respective dealerships. It may be true that some repair shops do not possess the specialized skills and tools necessary to care for these vehicles. However, Tuffy's in Mount Pleasant has provided superior and inexpensive service for my fastidious Land Rover LR2. On my most recent visit, I had extensive work done to my rear differential, the radiator replaced, coolant leaks repaired, spark plugs replaced, the fuel injection system cleaned, the front differential inspected, an oil change performed and a light replaced. The most commendable aspect of the recent service is that they were unwavering in their price, despite numerous unforeseen setbacks and uncovering of additional damaged parts. They, unquestionably, took a significant financial loss to the tune of hundreds of dollars (possibly $1,000+) in the course of the above repairs. They wrote-off in excess of $800 in parts that were later found to be in need of repair, provided probably about 5 times the amount of labor billed for, waived many diagnosis fees and threw in a few of the smaller items for free. The above repairs cost me about $1750, but I am confident that Land Rover would have charged me in excess of $4,000 for the same repairs. Historically, there have been other repairs that I got done at Tuffy for 50% or less of what Land Rover quoted me. My experience with Land Rover Farmington Hills, on the other hand, has not been favorable. When I had a faulty PCV valve that resulted in a horrifically loud and high-pitched screech (but only after driving for 1-2 hours), they threw thousands of dollars of new parts at it while charging extensive diagnostic fees, only to have the problem unresolved. They had the vehicle for over 3.5 weeks time, would rarely return my calls, and never drove it enough for the symptom to present. Eventually, I brought it in to them after the symptom presented, but it took a collaboration of 3-4 technicians there to be able to figure out what the problem was.

Friendly and fast service. Was on a family vacation and had car problems, they squeezed us into…read moretheir busy schedule, so we could get back to Detroit.. Thank you for all your help Tuffy's!!

Hasnt paid employee taxes in 5+ years. Dont care anout his employees. Not very knowledgeable on…read moreanything 2005 model year or newer. Transmission specialists for anything pre-electronic

Mike and team are very caring, trustworthy and exceptionally competent. They make sure you…read moreunderstand what is wrong with your vehicle, why it went wrong and how they will go about fixing it. I would send my daughter or great grandmother there without question. You can't get better service for a more reasonable price. Thank you, Hamilton's!

Ok so I have had a few experiences buying vehicles from dealerships so I know beforehand there is a…read moreprocess that has to be followed, meaning there will be SOME waiting. It was unbelievable the amount of time (3+ hours) we had to wait for the "finance department" to print a total of 10 papers to sign. I couldn't help but think maybe the "managers" behind the front desk in the middle of the showroom could put their food down and get the paperwork moving. Very unprofessional. After almost an 8 hr day, we left the dealership with my husbands truck. Only to wake up the next morning with a check engine light on.

Woah. Ultimately this dealership had the car I wanted, so I bought it. But what an awful…read moreexperience! This is one of those old-school dealerships where your salesperson needs to talk to the manager about any kind of price adjustment. Of course, this starts at the top, the manager doesn't empower his employees to truly service customers. This place is totally void of customer service, and the way they service their cars is terrifying. I bought a car with bad rear breaks that was overdue on transmission fluid. I got those resolved the day after purchasing, but would absolutely never trust this dealership to service its cars or customers well.