Our old dinosaur 1998 Ford Explorer needed a transmission and these guys delivered. If you need…read moretransmission work, take it to the people that do this for a living! Reasonable and reliable.

We took a 'new-to-us' truck to Brian for a diagnosis and repair. He was able to get us in quickly,…read moreidentify the problem & had us back on the road the next day. All for a reasonable price. I would definitely go back.

I have a 2004 Jeep Grand Cherokee and my lower radiator tube clamp was broken. They have great…read morecustomer service and got the job done pretty quick as well. However, I will say they charged me 26 dollars for a refill on my coolant which is ridiculous when I can get a full gallon for 10 dollars at Auto Zone. So I think they upcharged me quite a bit which is disappointing but overall great services!

I brought my vehicle to the repair shop on 7/3/2026 for check engine and epc a timing-related…read morerepair and to have a P0299 code given from Auto Zone low-boost/check-engine-light issue inspected. Was told it was most likely the timing chain, so I authorized the following repairs Timing chain replacement, Oil change and oil pan replacement and I authorized it to be completed. I also authorized the Advisor it was ok for him to drive it home to put a few miles on it prior to giving it to my daughter who is 2.5 hours away at school. After the repairs were completed, paid in full $4421.94 over the phone on 7/14/26. I was told the vehicle was repaired and returned. A few weeks goes by light comes back on and was told possible sensor or the turbo. We replaced the sensor our self. light comes back on a week or so later. Because the problem continued, I decided to have another inspection on the vehicle. During inspection, it was discovered that several shop rags had been shoved into the engine's air supply/intake area. These rags were not there before the vehicle was brought in for service and were discovered in an area directly related to the engine's air supply that should have been part of their said inspection for a low boost in turbo code. Spoke to shop and they did refund the money for the last diag cost. $153.04 . They stated over the phone they can't ask what happened as the tech. no longer works there. I just want that know was the original work even needed that I paid over 4k for? I believe consumers should be able to trust that a professional repair facility will return a vehicle in a safe and properly serviced condition. Leaving shop rags inside an engine's air supply is unacceptable and potentially dangerous.

My dad had the engine replaced on his truck. Thanks to you guys at Oil City it's running like new…read more And great job with the safety protocols to keep everyone safe.

They stole the plate off my truck and also didn't make anything better for my transmission it…read moredoesn't shift right and it still is messed up and now my motor is blown up because they messed with the distributor in my motor it won't make it right I asked for my money back and they told me no because it hasn't warranty I told them I was going to take the transmission back to them and they can give me my money back do not use this place they will take you for your money stay away from Oil City transmission oil City sales

I can't stress enough how much I appreciate this shop. Been at school for 4 years with not the most…read morereliable vehicle and they always treat me well for the right price. I reccommend all my friends to come to this shop when needed.

My truck needed repairs, and the closest option was this auto shop. I used my warranty, which…read morecovered the cost of the repairs. However, when I went to pick up my vehicle, Dagwood didn't inform me about the extra $300 charge beyond what the warranty would cover. (Aren't auto shops supposed to notify you about additional costs before starting the work? ) Their behavior was both greedy and dishonest. Please avoid supporting this shop - we need to stop letting unscrupulous mechanics take advantage of us!

We stopped in to inquire about having a set of struts put together and the service tech said he…read morecould fit the job in between vehicles as it was a simple 10-15 job. He told us to leave them and would have them done by the end of the day or early the next day. While out on errands that afternoon, we stopped in and the tech assured me it would be done that evening or early in the am as he came in by 8am. I asked if it was reasonable if we would expect them by 9am? He agreed that would be fine. I stepped into the office to ask for pricing and Jeremy quoted me a price and I thanked him and told him we'd see him early in the morning. That's where it went sideways. My husband and son arrived to pick them up thinking they would be done. They were not and Jeremy got pretty rude saying that they were "going to get to them in 20 mins or so." Considering they had not been touched, we decided to take them somewhere else and he became pretty belligerent saying we were harassing him and he had "an entire parking lot full of cars needing to be fixed". There was no need for his attitude. I cannot speak for the level of workmanship as Jeremy's attitude dissuaded us from doing business with this location. Auto repair/mechanic shops are plentiful and in a service industry where the "face of the company" matters as much as the craftsmanship of the job, this location is missing a huge piece of the puzzle. If friendly and HONEST service matters to you, I'd steer clear.

Probably the worst car repair experience in the last 10 years. It took over two weeks to get a tie…read morerod and tire replace. Poor communication. I called to see if the car was ready and Jeremy had forgotten to order the parts! So frustrating.

I want to share how grateful my family and I are for this business. We were on our way home from…read moreour trip up north and our car developed a heavy vibration that was coming from the right rear wheel. It was scary. Worried about being stranded on the highway in the 90+ degree temps, we pulled over in Clare to see if we could figure out what the cause was. We called ahead to several repair businesses in Clare and all were booked out 2 weeks. So, we saw Johnson's Automotive listed in Mt. Pleasant and called them. They said they could fit us right in. Our car made it to their place. Their tech got it right in, found that the lug nuts had not been torque-tightened by a previous dealership after a tire rotation, and he fixed the issue and made sure the other three tires were tightened properly. Had us fixed up in less than 30 minutes. We wanted to pay them, we were so grateful, but they charged us nothing. Everyone there was so kind. We are grateful for their help. We HIGHLY recommend them!

the tall guy with a grey beard or hair and he's got glasses that works inside of the big shop of…read moreJohnson's is very rude and not polite in any way possible count get a work out without him interrupting me. teach your workers better

Consider this review my steadfast recommendation to service your vehicle at Tuffy's in Mount…read morePleasant, regardless of the make and model. There is a widespread misconception that foreign and/or luxury vehicles can only be properly maintained or repaired by their respective dealerships. It may be true that some repair shops do not possess the specialized skills and tools necessary to care for these vehicles. However, Tuffy's in Mount Pleasant has provided superior and inexpensive service for my fastidious Land Rover LR2. On my most recent visit, I had extensive work done to my rear differential, the radiator replaced, coolant leaks repaired, spark plugs replaced, the fuel injection system cleaned, the front differential inspected, an oil change performed and a light replaced. The most commendable aspect of the recent service is that they were unwavering in their price, despite numerous unforeseen setbacks and uncovering of additional damaged parts. They, unquestionably, took a significant financial loss to the tune of hundreds of dollars (possibly $1,000+) in the course of the above repairs. They wrote-off in excess of $800 in parts that were later found to be in need of repair, provided probably about 5 times the amount of labor billed for, waived many diagnosis fees and threw in a few of the smaller items for free. The above repairs cost me about $1750, but I am confident that Land Rover would have charged me in excess of $4,000 for the same repairs. Historically, there have been other repairs that I got done at Tuffy for 50% or less of what Land Rover quoted me. My experience with Land Rover Farmington Hills, on the other hand, has not been favorable. When I had a faulty PCV valve that resulted in a horrifically loud and high-pitched screech (but only after driving for 1-2 hours), they threw thousands of dollars of new parts at it while charging extensive diagnostic fees, only to have the problem unresolved. They had the vehicle for over 3.5 weeks time, would rarely return my calls, and never drove it enough for the symptom to present. Eventually, I brought it in to them after the symptom presented, but it took a collaboration of 3-4 technicians there to be able to figure out what the problem was.

They gave me an outrageous estimate of over $5000.00 for a diagnostic test for check engine light…read more Im a women and a senior who know nothing about cars. Shame on you reception woman and old man tech! You lost a customer and my next post is for anyone in the place where I live to NEVER go to you...what were you trying to pull off? Take advantage of a senior women? Your business will suffer greatly! DONT GO THERE! BEWARE

Family owned business, honest, dependable. It's hard to trust local mechanics, but this is the…read moreplace to bring your vehicle. I've brought several vehicles here prior to purchasing, and left, knowing everything i need to know about the vehicle. Highly recommend

Hasnt paid employee taxes in 5+ years. Dont care anout his employees. Not very knowledgeable on…read moreanything 2005 model year or newer. Transmission specialists for anything pre-electronic

Ok so I have had a few experiences buying vehicles from dealerships so I know beforehand there is a…read moreprocess that has to be followed, meaning there will be SOME waiting. It was unbelievable the amount of time (3+ hours) we had to wait for the "finance department" to print a total of 10 papers to sign. I couldn't help but think maybe the "managers" behind the front desk in the middle of the showroom could put their food down and get the paperwork moving. Very unprofessional. After almost an 8 hr day, we left the dealership with my husbands truck. Only to wake up the next morning with a check engine light on.

Woah. Ultimately this dealership had the car I wanted, so I bought it. But what an awful…read moreexperience! This is one of those old-school dealerships where your salesperson needs to talk to the manager about any kind of price adjustment. Of course, this starts at the top, the manager doesn't empower his employees to truly service customers. This place is totally void of customer service, and the way they service their cars is terrifying. I bought a car with bad rear breaks that was overdue on transmission fluid. I got those resolved the day after purchasing, but would absolutely never trust this dealership to service its cars or customers well.