I have taken multiple foreign vehicles to Heritage collision for body/paint work and I won't take…read moremy vehicles anywhere else! Best shop in central MI for body work!

When my vehicle was backed into in a parking lot at work, originally, I wanted to take it into a…read morelarge dealership that was well known. When the estimator at this large dealership made it clear that I was interrupting his lunch, I asked around and was told to check out Heritage! Skeptical at first and anxious for my car to get fixed, I took the vehicle in. I watched as two of the employees inspected my vehicle inside and out! I have never seen a more thorough inspection in my life! When I went to pick up my car after it was done, I could not believe how beautiful it looked! The car was completely detailed and looked like it had just come off of the new car lot! I will never take my vehicle anywhere else for any services! These guys have bent over backwards to make sure that I was completely satisfied the entire time! Thanks you Manager Brandon, Aaron and the entire Heritage crew for treating both me and my vehicle with such respect! You guys rock!

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Extremely pleased with the look of my car now. Not only did they repair the damage from the minor…read morefender bender, they went over and above and fixed the various scratches on other parts of the car unrelated to the accident! Ross and Kevin did a great job of communicating with me throughout the process as well. We're fortunate to have this business in Cadillac!

How many body shops have you been to where you are met with efficiency, expertise, and…read morefriendliness? THIS ONE IS THE ONE!!! They fitted my car into their schedule to deal with a scrape and a BUNCH of tar splattered on to the side. Ross knew just what to recommend. It's not the first time I've had my car there, and while no one wants to be at a body shop, if you have to, this is the one to choose!

So far so good I brought my vehicle to them and they seem to honest and professional I'm looking…read moreforward to the results

My parked car was struck and the hood and a number of internal parts were damaged. Bill, the owner…read moredid a very thorough job of assessing the damage, and Kelly, his daughter was incredibly helpful sparring with the insurance company. The outcome couldn't have been better - they even washed my car. This is a service-minded company, and I can't really say enough good about them. Highly recommended.

Waited 6 months to get car repaired and then when I picked it up the owner was extremely rude and…read morewas cussing at me. Between the wait time and the owners actions I will never deal with this establishment again.

I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get…read morea ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!

I had to return to the body shop a handful of times for them to properly finish the repair. They…read morewere dishonest about the work they did up until the point that I could prove it. I ended up speaking with Jim who told me "I can make or break this repair for you" when I was upset about the lies and poor workmanship. We eventually got to better footing but I cannot in good faith give a good rating when the fourth visit started off with "I can make or break this for you". That is a threat. If you go here, double check that they replaced what they said they replaced. Ask for your old parts. If you don't have the smarts to catch them you might be getting screwed.

I had my car towed to Jim's Body shop because it blew the water pump. The entire staff was friendly…read moreand very accommodating, they provided me with a loaner and stayed on top of the repairs in a timely manner. The quote was right on target and I am thrilled to have my vehicle back in working order. They even washed it for me!!! Kudos to the entire staff! Thank You!!!

First rate people and skilled in their craft. Highly recommended.read more

Troy and Dan of Centennial are up-front guys. They both took the time to explain what is involved…read moreto repair and paint my car so I could make an informed decision. You can expect excellence from this shop!

Got ahold of us about our car. We discussed what were the next steps. So happy for their guidance…read more On hold for the moment.

From the owner: We are here for your Auto damages of all sorts from that accidental ding from that car that parked…read morenext to you at the store all the way to that pesky deer that jumps out. We even do the bigger things such as those scary car accidents or just your average restoration. Yes we do out of pocket and also insurance work.

best body shop in michigan, maybe the usa. color matching is perfection, as is the body work. 1st…read moreclass crew that are not only excellent at their jobs-but-very friendly too!!! front office, owners and trevor make it such a pleasurable experienc-but-their work is top drawer all the way!!! have reccomended them to any one needing a gr8 job!!! thanx jr customs!!!

JR Customs truly cares about their customers! They did a beautiful job with my vehicle in a timely…read moremanner. They are respectful, helpful and a good value. I got quotes from other places that were high and left me feeling like I was being take advantage of, not so here. JR Customs and Collision is trustworthy and their customers really matter to them!