I had to get my oil changed and i've always had my boyfriend take it in and get it done so this was…read moremy first time taking it in by myself. I was nervous at first, as I feel any girl is (lol) but the guy that helped me was so helpful, quick, and pleasant! I will definitely be going back and will not be afraid of going by myself anymore.

Efficient, polite, and professional. I don't get the one star but these guys I worked with we're…read moregreat. I don't give 5 hardly at all so not a bad reflection on them. They are solid and fair.

Dwayne Shuckerow is a positive force in the Quick Lane department. His demeanor, customer service…read moreskills and helpful attitude are an attribute to Krapohl Ford!

"I've had an extremely disappointing experience with Kraphol Ford in Mt. Pleasant. My truck had a…read moresevere burning odor issue, so I scheduled an appointment and dropped it off for diagnosis and repair. After having to call them near the end of the day for an update (they didn't reach out), they informed me that my vehicle needed a $3,700 repair. I approved the work and waited nearly a week for completion. Upon pickup, the same burning odor persisted in the cab. I had to return the truck and leave it again. Their response? The first expensive repair wasn't actually the problem, and I needed an additional $1,100 worth of work - with no guarantee this would resolve the issue. Needing my vehicle for work, I reluctantly approved this second repair. When my husband went to pick up the truck after this second round of repairs, it wouldn't even start and had engine warning lights on. Their response was dismissive despite the fact I'd just spent nearly $5,000 and my truck still wasn't operational. Their solution was simply that they 'needed to diagnose the problem some more.' At this point, I've paid thousands for incomplete repairs, lost valuable time without my vehicle, and received poor communication throughout the process. I expect a repair facility to properly diagnose issues before charging for unnecessary repairs and to deliver a working vehicle when promised."

In my one purchase from Michigan Auto Recyclers, I've had a very difficult experience. I ordered…read moreparts for my vehicle to be shipped from Michigan to east coast, and the shipping has been extremely delayed due to mistakes and miscommunications at this business. First, it was very difficult for me to receive a tracking number after I had purchased my Parts. Employee's informed me they would call me back with updates on the shipping, but I had to reach out half a dozen times to receive any update whatsoever. I was often told that 'The computer was frozen', amongst other excuses, including an employee not knowing how to attach a PDF of my receipt to an email, and me having to guide them through the process. I did not receive any shipping information for over two weeks after I placed the order and payed nearly $1000 to this business. Then, after my item was finally delivered to the drop off point, Michigan Auto Recyclers had made a mistake on the paperwork and the drop off location was unable to properly process the package, delaying the whole experience by 3 or 4 days. Dealing with this business was a huge ordeal and I can not say I would reccomened them. I'm sure some customers have had positive experiences, and they are an honest business that means well, but the level of incompetence was completely unreasonable in this instance. I have no expectations at this point, but from a customer perspective I would hope Michigan Auto Recyclers would be willing to make things right with a partial shipping cost reimbursement for having to spend a considerable amount of unnecessary time and energy to deal with the incompetence of this transaction.

This company has great customer service. Worked with me to find the part that I needed. The part…read morewas perfect. Highly recommend!

My truck broke down on a Sunday night on my way home from up north and Klute's towing said that I…read moreshould take it to Dagwoods. They replaced the rear end in it with a used rear end with 77,000 miles and return my truck to me with one a later mechanic told me was a bad traction bar so I had to pay another almost $400 to get that fixed to get my truck drivable after driving it an hour and a half home from Claire. I would not recommend this place for anything when I called to talk about it. The owner hung up on me. He also told me that he that he personally drove my truck himself. I don't believe that to be true cause my truck was on drivable and almost drove me off the highway when I was on my way home, so yeah go ahead and go here if you're not worried about your car being taken care of or your safety on the highway or anything like that or them backing up their work.

Extremely friendly, helpful and knowledgeable staff. I was traveling from Northern Michigan to…read moreLansing and my car started having issues around Clare. Dagwoods was able to get me in that day and get me back on the road to my destination, while other shops in the area wouldn't help me. I was so grateful for their willingness to help and the friendly service I was met with!

Waited 6 months to get car repaired and then when I picked it up the owner was extremely rude and…read morewas cussing at me. Between the wait time and the owners actions I will never deal with this establishment again.

I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get…read morea ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!

New to area and needed a vehicle service center. We were directed to DJ's. Good choice for us…read more Easy to communicate with, cordial, and fair. Have had a number of services performed and well done. Fair, in that we came in to have a job done and they found it was something simple. Fixed the problem at no charge. Good, honest people. Thanks for making our return to Michigan a good one!

Great local auto repair shop. The person I perceive to be the owner or manager is great -…read morecommunicative, friendly, and fair. Got wheel bearings replaced at a fair price and as promised. Several people in my workplace recommended Dj's as I recently moved here - reputation in a small town is everything and this place has earned a good reputation. I will absolutely be a repeat customer when I need work done on my car. Way better than the Subaru dealership I had been previously using.

Auto Group was fast and friendly! We got there, inspected, test drove, and signed in less than 60…read moremins! I would recommend their friendly staff to anyone!

I loved Dallas! I'm a first time car owner and he made it so so so easy! Dallas is very friendly,…read moreand really has his best interest out for his clients. Definitely would recommend!

I want to share how grateful my family and I are for this business. We were on our way home from…read moreour trip up north and our car developed a heavy vibration that was coming from the right rear wheel. It was scary. Worried about being stranded on the highway in the 90+ degree temps, we pulled over in Clare to see if we could figure out what the cause was. We called ahead to several repair businesses in Clare and all were booked out 2 weeks. So, we saw Johnson's Automotive listed in Mt. Pleasant and called them. They said they could fit us right in. Our car made it to their place. Their tech got it right in, found that the lug nuts had not been torque-tightened by a previous dealership after a tire rotation, and he fixed the issue and made sure the other three tires were tightened properly. Had us fixed up in less than 30 minutes. We wanted to pay them, we were so grateful, but they charged us nothing. Everyone there was so kind. We are grateful for their help. We HIGHLY recommend them!

the tall guy with a grey beard or hair and he's got glasses that works inside of the big shop of…read moreJohnson's is very rude and not polite in any way possible count get a work out without him interrupting me. teach your workers better