The guys here are great! They work hard and do the best to understand and work with customers on a budget & in a pinch. Fast service and really helpful advice. 5 stars!! Thank you so much for your hard work and kindness! read more

this place sucks, very pushy& bad location. I almost got hit when trying to pull out. they changed my dad's brake pads and not rotors. sad read more

I had my oil changed and the tall dark-haired guy, the manager, I think, told me I needed new brakes. "Don't wait," he said. "Do it in the next day or two." Took the car to an independent mechanic. He called me back and said, "You don't need brakes." The picture of brakes Midas sent me was, apparently, not of my car. I verified with Les Schwab that my brakes were 8mm all around and load tested at 100%. In my opinion, this is actionable fraud. Don't go near this place. read more

Spot on! amazing, prompt customer service. Riley and his amazing team found my problem and fixed it quickly and affordably. I send my lady friends here because I can trust they will not take advantage of us like other un-reputable shops do. it's refreshing to have this caliber of assistance available in our town. not many reliable mechanics left. please give them a shot, tires, brakes, struts, the whole gambit. you will not be disappointed!! if I could give them a 100 star review, I would. ​ read more

Replace your entire "so called mechanics". They literally told my daughter everything that could go bad in her engine was wrong . They put the air filter in wrong and over filled her oil! My husband called in to ask what they are going to do about it and when my daughter went in to the store they accused my husband of being "mean"..RIDICULOUS! Customers are always right and to accuse someone of being WRONG AND MEAN is literally not okay! My advice to anyone DO NOT DARKEN THEIR DOOR! As far as value NOPE! read more

I'm sad to say I will never return to Midas in Medford. My last visit I went in for my oil change and tire rotation only to hear Bailey had not recorded my appointment and I'd need to return the following day. I left having been overcharged for the service received with a coupon and an estimate for work needed that was close to $2000. I changed my plans to go see my sons for the holidays and waited for our family's trusted mechanic to take a look. Every item on the estimate was completely false! My front arms and tie rods are in great condition, no leaking and everything is functioning great. Also the serpentine belt is practically new and was changed very recently. I will never return to this garage. read more

At this Midas location they go above and beyond for their customers and I noticed that first hand. All the employees including Riley and Bailey are super helpful and kind. They told me everything that was wrong with my vehicle, what to fix first, and what could wait. Transparency is number 1 in customer service. Thanks for being great! I'll continue to come back for sure :) read more

Great customer service.Riley and his team are efficient and kind.. I received recommendations of future service. I will be returning to this business for all my future car needs. read more

I would recommend this shop. Honest and detailed inspections. They will find solutions when you have problems.

I ask for 4 breaks on my tires for the cost of all 4 breaks front and back they only put two on not 4 breaks as I had requested I was force to pay two breaks cost for the cost of 4 breaks I never bring my car there again . read more

Great service and great people. Very helpful and professional. Definitely recommend for any vehicle service.

Great service and awesome communication. Had some brake issues and they found what was wrong and let me know about other things my car needs. Even told me one of my problems might still be under warranty as my miles were still low. Awesome work and I look forward to going back! read more

My muffler was stolen of my car and these fine people fixed me up. I only give four stars because it was way more expensive than I thought. I thought mufflers only cost like twenty bucks and I was charged over fifteen hundred. read more

Hi Ethan at Midas, thanks for calling me back and being so blatantly rude over the phone. I would not at all suggest this business nor this employee at your company. The desire to call a customer back and be rude is so far beyond rude and unprofessional. Shop rate is through the roof $155+ a hour while other shops are much lower Customer service is an all time low, I won't even reiterate the tone and verbiage this employee showed me. I'll leave off with I do bot suggest this business what do ever! Have a great day Ethan at Midas read more

I rarely give reviews, but I want to warn people about how bad the service is at this shop. I simply wanted to replace my 4 tires on my Honda Fit. When they removed one of the tires they broke the tire sensor and tried to replace it with a cheap, wrong part. After 6.5 hours over 3 days of waiting for them to fix it, they finally realized they had installed the wrong part and had to have me go to Honda dealership to get it fixed. When I asked for a discount due to a 3 day 6.5 hour fiasco they said they cannot give any type of discount, and acted like fixing the part they broke was a heroic act, and also stressed the point that they should not be required to know what part your specific car needs. STAY AWAY FROM THIS PLACE- they will simply put the cheapest, and wrong parts on your car, and will expect you to return multiple times and wait for hours on end even if you make an appointment. THIS SHOP IS HORRIBLE. read more

Thought I got lucky when I called and got a pretty last minute appt. I usually don't go to chains but I'm from out of town and went with them. Got told 1hr. Took them over 3 hrs with little to no communication or updates. Lovely way to spend my birthday. At least they didn't screw up my car read more

went in last month for a tuneup and tire rotation along with oil change and transmission flush. didn't do the tuneup so I rescheduled for today and wanted brak pads replaced. when I left last month they gave me a estimate but today they wanted to char me double. not the first time they've done this to me. never again read more

Trash costumer service, I had came in at 12 to get told to schedule an appointment for 2 .. just for me to come in and hand in my keys and get told it should only take 30 mins , and then for them to take an hour and half and not even touch the car at all , you're better off down the street at "les schwab " if you guys need anything , it's what I did and they got it done right away read more

I came in to get some tire sensors replaced and they were super helpful. I will be back to use them again

I went to Midas got all new tires, and an alignment they were so nice, got the work done quickly and it was efficiently done! I highly recommend the team at Midas! read more

I needed a new battery, and Midas got me in right away. Have to do a smog check on my vehicle, run cycle was finally done, but then the check engine light came on, have appt for diagnostic test tomorrow morning. We have been using Midas for years, and they've always done right by me. Special shout to Dan, James and Mike. I wanted to get an alignment and a/c recharge. Unfortunately, it needed around $5,000 worth of work. James was honest with me about the car being a money pit, and it wasn't worth pouring money into this vehicle. They could easily have lied to me about repairs to get a high repair bill, but they were totally honest with me. Midas is wonderful!! read more

Very professional shop has a great team and very fair on the price. They do everything from tires to engines. This is a actual complete auto care shop. read more

My battery when kaput. I got a jump start and took it to Midas. They were really busy but was able to get me in because the battery was dead which I appreciated. They replaced the battery and I was on my way. I barely got out of the parking lot and the warning lights and dash lights started flashing, I made it about 2 miles away to Tinsel town and pulled into the parking lot and it died. I called Midas and the woman said it was my alternator. I told her I had a new alternator and it wasn't doing that prior to them swapping out the battery. She said she needed to speak with her boss to see what they can do and would call me back. She never called me back and I had to call roadside assistance. Turns out that when they replaced the battery, they did not clean the corrosion off the cables and just slapped them on the new battery so the cables couldn't lay flush and create a proper connection and then just put a bunch of anti corrosion grease on top of it all. I paid almost two hundred for their services and I had to finish the job myself. Oh and my alternator works just fine as a new one should. I have used Midas for years in other states and always received excellent service so this review is only for the Medford franchise. I doubt Midas will make this right based on the other reviews. Do better people. read more

The owner was in, and he was so service friendly. He helped with my car and got me in and out. They worked with me tremendously. I will keep coming back for years to come. Thank you Midas! read more

This was the second time I went in for an oil change and was pleased from the first time with price. However when I left the shop it took 5 blocks before I heard a bang under my car. I thought I had hit a rock. Down town Medford. Within two more blocks my engine started smoking and clunking so I stopped. Not knowing what had happened. Without knowing there was no oil in the car I tried to return to the shop. Car stopped dead they did call a tow truck and I thought all could be fixed. Not true. I am a 76 year old lady wanting to trust good service. Didn't happen. They sent me home 1 hour away over Siskiyou summit. I was not aware of the damage that was created and called the next day about the incredible noise in the engine. They told me to bring it in and they would give me an oil change for free!!!!! wow I am old but not that dumb i took it to my own certified mechanic where I live. He quoted me an assessment to fix the oil starved engine at 2600 to fix lifters and dig into it to see if cam was damaged. Wow. They still want me to drive over the pass so they can assess and fix. No offer for car rental. Or even an apology. buyer be ware service and communication is zero. I did send read more

I have been into the Midas Medford store a few times now for oil change and tire replacement and each time I have had excellent service and follow up. Fair pricing and friendly courteous service. read more

I had the best experience here. Tyler was exceptional. He went above and beyond what I expected for service.

Took my car in for an oil change. Fast service, friendly people, and a good price with the coupon. I always appreciate when shops cover the driver's seat with plastic and put something down to protect the floor mat. Too bad there was grime all over half the steering wheel; I had to pull over to clean it off. Still, I'd return for additional service. read more

Yesterday I had my car towed to Midas because it wouldn't start. I had just installed a new battery so I knew that wasn't the problem. They said it was the starter and replaced it for $400. Today, less then 24 hours later I went to take it out and my car won't start. Sounds exactly the way it did the day before. I called them and told them the problem and they told me to bring it by and they would look at it. Duh, THE CAR WON'T START. I asked them to have it towed there, but they said they don't do that, that I would have to have it towed. I have not been happy with their service since it last changed hands and will never use them again read more

I'LL NEVER GO BACK. The worst. Got oil changed, went home, it dripped on my driveway. Took car back. They said they installed a bad filter. Changed filter. Took car home. Again dripped in my driveway. Went back. They said the owner was not there and they wouldn't give me his phone number. Told Tyler Watson, apparently the person in charge that I was taking the car to The Honda dealership and they are going to pay for it.Said he would have to talk to the owner. I said I would give them a week. Honda dealer said they cross-threaded the filter. Returned in a week, They would not give me my money back. They said they also talked to Honda who said the filter was not cross-threaded. Opposite of what Honda told me. Mr. Watson again would not give me owner's name or phone#. Not the way a reputable business is run. I'LL NEVER GO BACK. read more

I've taken my car to Medford Midas ever since I moved to Medford, and before that to another Midas shop! I've always had good service, friendly people and a fair price. Went in last week for an oil change--40 minutes and they fit me in even though I was late. Needed a rear license plate light--charged me $3. Had to wait a bit too long for the light replacement, hence the 4 stars, but will return! read more

Great place for vehicle routine service. Helpful without pushing for 100 upsells like other oil change shops often do.

Everyone was professional and on the job on a Saturday morning. I arrived early and they were able to take my car straight away. James was especially helpful and took the time to listen to my whole story and really get an idea of what I needed. The end result was they got my car to where it needed to be for some electrical repairs to happen and secured me as a happy future customer. Spot on service and professionalism. 5 stars all the way! read more

Midas charged me for an oil change and never changed the oil. I suspected this when they failed to provide an inspection form. They stated it was because there wa nothing wrong, they have never said that before. A month later I took it to a full service shop for brakes and they suggested an oil change stating it was 2 quarts low and very dirty. My car does not burn oil or leak. Very disappointed in your dishonest service. I have been bringing my 4 cars here for years, never again. read more

Wouldn't recommend. Give estimates for repairs, then proceed to run up more costs. All in all, vehicle problem NOT resolved. And vehicle kept for over a week. read more

THE BEST this place is the real deal they will not rip you off all the guys are honest and will help explain everything over and over till you get it. See they believe in customer service. read more

The guys down at Midas have always taken great care of me and my car...Scott and Art. Thank you guys...for great service and reasonable prices...:) read more

Mgr scott came in on Sunday to try and work on our truck . But alas it's the Catalytic ( calif) converter. He said he will try to find on here. So we will stay here tomorrow and hope he finds one here or the redding shop. I give him two thumbs up for coming in on Sunday. read more

I was told by two mechanics that Midas as probably the reason my CPU was fried, then told by another it may not be the reason.. So I'm not sure, I'm not very mechanical. I posted the first review after the second mechanic said it was fried after the muffler was out on. So I'm not really sure what happened. I do know that I was still treated rudely by the person I spoke with on the phone... Im not sure what happened with my Jeep, but still give one star for the way I was treated when I called with my concern. read more

I went in to get my oil changed like I do with my other two cars for $19.95 I get done with my oil change and they tell me it's 4995 I about blew my coupe. Then they tell me because I was clearly upset that they would go down to 1995 but it's another five dollar charge to get rid of the filter no no no not good so they charged me 1995 and then charged me three cents on my card. Then my roommate who sent me there two years ago in the first place sent me another ad for pure synthetic oil for 1895. Then there's a huge sign behind them on the wall that says we will go through your car and see if there's anything else wrong and we will let you know and give you an estimate and they did not do that I had to ask For that as well and they acted like they didn't know what the hell I was talking about and there's a great big 5+5 ft. poster on the wall behind them as we are talking about it. Then they tell me oh your oil pan is leaking a little bit well I think that's kind of weird because they said that about my other car too a $500 fix I don't think I'll be going back to midas I am really unhappy with them I really feel because I'm a woman that they thought they would really skin me good read more