Very quick and was impressed with the service. In and out in less than 30 minutes.I'll be back.read more

Got an oil change and had all of the checks done and the service was amazing. I will absolutely be…read moregoing back here, every employee was very helpful and kind. Price was very reasonable and they took my coupon from online!

We trusted Pennzoil Oil Stop with our truck, and it turned into a nightmare. They installed non-OEM…read moreparts in our transmission, claiming they "stand by their work." Unfortunately, the filter they put in slipped and fell onto the oil pan, causing our transmission to completely fail. We were left with a $7,000 repair bill to replace the transmission. When we brought this to their attention--referencing the Magnuson-Moss Warranty Act they even advertise on their website--they took zero responsibility. Instead of standing behind their service, they left us with the damage and the cost. We always try to support local shops, but when a business does you dirty like this, it's just wrong. We stood behind them as a customer, but in the end, we got the short end of the stick. If you value your vehicle and your money, think twice before trusting this shop.

I was traveling, codes popped up on my car. Oil Change and radiator flush. I have a lot of miles…read moreahead of me, and return home. I did not want to take the chance, it's an 2016 Civic, want it to last as long as possible! I called Pennzoil on Crater Lake Hwy. The Techs asked why I wanted a flush, I showed the code, they asked how long it had been since I had a flush, and it was definitely due for one. Not pushy, did not try to sell me anything extra. They were awesome! I brought my car in, drove right into the shop. The 3 or 4 young men that helped were amazing! Polite, friendly, helpful, and my car was done quickly. Gave my very aprehensive Border Collie a treat. I live in the SF Bay area, so this was an awesome treat! Plus the price was 1/3 of what I would pay at home, plus no sales tax. Thank you for all of your help, and being so kind, much appreciated!

There are honestly way too many car washes in this area, but this is the one that actually stands…read moreout. The quality here is consistently great--my car comes out spotless every time, inside and out. The staff is efficient, friendly, and clearly cares about doing the job right instead of rushing cars through. With so many options nearby, it says a lot that I keep coming back here. If you're trying to decide which car wash is actually worth it, this is the place to go.

I paid for a full service cleaning, when I got home I noticed a bunch of very obvious splatters and…read moresmudges in the interior they failed to clean. When I took it back to get it redone, they still didn't get it all. I should've looked more closely the second time, but I thought "there's no way they would do the same thing again."

I tried this oil stop because it was close to my house and I was in a hurry. I typically pay $105…read morefor synthetic oil changes. Within the 1st 5 minutes of speaking with the rep, I had to pay around $20 more because my car uses a canister for the oil (?) and they were going to charge me extra for 6 qts of oil. I have had this car for years, never been charged for a "canister" or extra oil. The younger guy told me $128, another guy came behind him and said $134. I told them shut my hood. I'm out of here. I've been to other oil stops. In the next 10 minutes they are throwing everything at you to upsell you. Just change my oil. Hate this place. My family will stop going here. 0 stars if possible.

I've never had an oil change anywhere like this! Hard working, a pleasure to work with,…read moreoutstanding and totally transparent service. These guys went way above and beyond anything I've experienced before. That must be why they are so busy - but I still got through in a decent amount of time. A special thank you to Jason. And with a free car wash - you all just made my day!!

Stopped in there the other day with my brother, ahead of a long trip. I drive a rarer EV and the…read morethree employees--Matthew, Rio, and Zeke--had never seen one before. These three were so incredibly patient with locating the strange places the car had hidden its fluid access points. They were also friendly, funny, and offered excellent customer service. Felt very confident they had done all they could to prep my car for its 100+ mile journey!

Fast service, honest, friendly workers. Let me know that I actually didn't need an oil change, just…read morea top off. I've been using Jiffy Lubes for many years and this is one of the best experiences I've had.

Both office staff and service technicians provided excellent quality and repair under warranty.read more

They are very friendly and professional. They have a great turn around from the time you drop off…read moreyour car and when it is completed

I live on the coast and was in Central Point for a week because of a family member's illness. The…read moreweather in Central Point was snowy and icy while I was there, and the weather I was driving back to on the coast was windy and rainy. My nerves were already shot after a scary, worrisome week (that thankfully ended well!) and I just wanted some safety reassurance, so I stopped by Firestone to ask if they'd take a look at the pressure in my tires before I made the drive back home; I had super precious doggie cargo in the car after all! The Firestone staff told me to pull right up to the garage, came out and checked my tires, added some air, and that was that. They didn't charge me a cent. It was such a kind gesture, and the service put my mind at ease before the long drive home. I found the folks at Firestone on Table Rock Road to be good people. Take your vehicle there!

Right before closing, two employees at Firestone went above and beyond to help us, and I truly…read morecan't say enough good things about the experience. Even though it was the end of their shift, they were patient, kind, and never made us feel rushed. They took the time to thoroughly explain everything, made sure we felt comfortable and taken care of, and showed genuine care and professionalism throughout the entire process. It's rare to receive that level of service these days--especially right before closing--but they exceeded every expectation. Because of their dedication, attitude, and willingness to help, they turned what could have been a stressful situation into a great experience. Firestone is lucky to have employees like them, and they absolutely deserve recognition. We will definitely be back and will recommend this location to others.

I was so lucky today to have found my way to Rogue Automotive. Was here on vacation and had a…read morevehicle issue. After Amy assured me that they could perform all necessary testing while I waited and after a very reasonable time period Josh went over all detail's clearly and I was able to head out knowing that I'd make it home safe and sound! BTW Price was outstanding. Can't thank the team at Rogue enough!!!!!

The staff was very friendly, honest, and great at communicating/explaining the issues I was having…read morewith my car. I think they have very reasonable prices and I would definitely take my car here again.

Charlie at C T Auto Repairs did an amazing job replacing the transmission in my 2020 Kia Forte…read more From start to finish, he was down to earth, respectful, and easy to talk to. He really knows his stuff and took the time to explain everything clearly so I understood what was going on with my car. You can tell he has a lot of experience and takes pride in his work. The whole process felt honest and straightforward. I highly recommend Charlie if you're looking for someone skilled, reliable, and trustworthy to work on your vehicle!

My car was having acceleration issues and check engine lights, and fluid leak. I took it to a…read moredifferent shop and they just changed some caps around, codes cleared and they sent me on my way. One week later, same issues arise. My car barely made it to CT Auto as they were closing. Charlie stayed late to run codes and get me on his schedule. I ended up having multiple things wrong with my car that the other shop chose not to find. He was very technically detailed in his explanations of the issues and repair that needed to be done and my car was ready the day he estimated it to be done. Being a female, I always wonder if im being taken advantage by mechanics but I got a great feeling from Charlie right way and I'm happy with his work and my experience was very positive! Thank you Charlie!

Really had a good time getting my car detailed here. The two attendants were very professional. I…read morehave dog hair and they got most of it out - miracle! Very pleased with the service. They are fast and reasonable. Cozy pleasant waiting room. Bathrooms outside around the corner. Drive through wash good also. No scratches on outside of my car. Great magazines!! Thank you!!

They damaged my vehicle by stripping the screws on my skid plate so my skid plate fell off on the…read morehighway immediately after and nearly caused and accident. I called and sent them an email and they never responded. I spent 300 plus dollars having the skid plate replaced along with the mounting hardware for the screws. They have never offered to compensate me for this and now they have the nerve to keep sending me emails and texts to "rate their service". How about respond to my complaints and fix your mistake.