It's so nice to have a mechanics shop that treats you so well. They tell you what is best for you and your vehicles and lay out a plan for how to keep it all going. Great service at a great value. I'm honored to be able to say I can trust my mechanic team. read more

All of the employees here are kind and really take care of your vehicle. Always bring my Rover here and I'm never disappointed with the service read more

This shop has been in business for several years and is well managed by the same owners. I am a recent transplant to this area. I'm old, picky and not easily impressed. Their knowledge and experience along with the quality work they have done for me is why all my cars are serviced here and why I am willing to write this. It is an honest shop and I enjoy coming here. In all my dealings they have been considerate and fair. I have a Lexus LS460. Their prices are competitive, but you definitely get what you pay for. read more

Just had another B service done on my Mercedes Benz E350 and as usual Quality work at a fair price. We have all our vehicles serviced here and you should too! Thanks Devin read more

Good communication, easy to schedule appointment, service completed promptly, helpful printout for future reference. Nice waiting room with WiFi, tv and keurig. read more

I have taken all of my cars here. Family run business that is honest, top notch, and fair. We've had all the cars from Subaru to Dodge, to Mercedes. Thank you guys for your continued awesome work. read more

Always trustworthy and morally conscious. Will tell you something needs to be replaced next [time, year, x amount of miles], and when you tell them to do it now they'll push back to say it doesn't need to be done yet. Not trying to make additional sales on routine work. Much appreciated over 3 generations and many decades of service read more

Excellent service, honest, knowledgeable, super-friendly and kind. They have a nice waiting room with wifi, too.

Specialized Foreign Auto is honest, efficient, and effective. I wouldn't go anywhere else!

I bring my Mini Cooper here they are super knowledgeable, up front and honest .I will never go anywhere else!

Excellent customer service. Russ & Devon are personable & wonderful to work with. I trust them for my vehicle needs.

I highly recommend Specialized Automotive Service and Repair , they are very professional and helpful. Thank you Russ

Great service, honest and reliable! Everything you want from an automotive shop. They are my first choice anytime we need car repair.

I've been taking my Subaru there for service and major repairs for years and highly recommended Specialized Foreign Car Service. Quality and Value are #1 along with personal customer service from Russ and Devon and staff. Warm and friendly! read more

As always, Specialized Foreign Car Service delivers! Excellent automotive services company! Russ, Devin and the guys provide excellent service at a fair price. Highly recommend! read more

I have taken all my vehicles to Specialized Foreign Car Service since 2005. They have always been fair, communicated any unforeseen circumstances and got me back on the road in a timely manner. Their technicians are knowledgeable and always continuing to master their craft. I won't take my cars anywhere else. read more

Look no further fur excellence. Very fast and professional, discussing things to watch for in future - assessing battery life, brakes etc. I cannot imagine a better place for repairs to any type of vehicle including my Porsche Macan GTS. read more

Great service. Super professional staff. Russ and Devon know their stuff, backwards and forwards. I wouldn't take my car anywhere else.

I've used these guys twice so far and have been very happy with their service, I'm very careful who I let work on my MBZ SL 550 and I'm happy to recommend the professionals at Specialized Foreign Cars there are no surprises and the work is completed on time and at the price quoted! read more

Can't say nothing bad about Specialized. They have always treated me with respect and honest trustworthy service. Took my Mercedes in morning for scheduled service Russ had me in and out in less than two hours. Quite impressive ! read more

Do Not Go! We followed Scott there from Carrara Motors an excellent mechanic! Been bringing in our cars for years to Russ and Scott! By the way where is Russ? The customer service is appalling, using profanity, rude and non exsistent! After spending over $1700.00 Next morning ready to go on our trip DEAD battery, No AC ...turns out specialized not too special! We had to go to a shop that Cares LES SCHWAB thank you! read more

Best Auto Repair shop in the Valley! I honestly have nothing but great things to say. This family run shop went above and beyond to help me get my 2009 Honda Pilot back up and running safely for me and my kids. I took my Pilot in after every light on my dashboard lit up. They were able to diagnose the issues very quickly. It was a failing purge valve solenoid as well as my ABS sensor cable had been severed. This was causing me to not be able to engage my 4WD which was a major concern during the winter. They were able to fix the solenoid same day. As for the sensor... Russ, the owner, was magically able to find the part that I needed when it was back ordered everywhere else. As soon as it came in, they got me in the next day and put everything in quickly. Unfortunately the sensor was not the only piece to the puzzle and something else was not quite right. Due to the holidays being in the next few days they did not have enough time to get everything else diagnosed. So they made sure to set me up for another appointment as soon as the new year passed. Within 15 minutes of being at my appointment they were able to figure out why my new ABS sensor still wasn't working. It was actually a failing ball bearing in my front driver side tire that was causing the issue and was a big safety concern. Russ came in and explained everything to me very thoroughly and told me that he was not going to let me leave unless my car was safe to drive because of my two kids .They had the part available and were able to do the repair quickly. Once repaired, the sensor started working and the car was back to being safe. I am a single mom of two children and Russ and his son made us feel like family. They played with my kids when I had to sit at the shop while my car was being fixed. They were so thorough and exceptionally nice through the whole process. I would highly recommend them to anyone with a Foreign car who needs a new mechanic. They really go above and beyond for their customers. You get the real family experience. On top of that they are no nonsense about their pricing. They are very competitive. They do not overcharge or gouge for pricing. You can expect to get exceptional service that is very timely and for a very reasonable price. read more

What a pleasant surprise to be treated with so attention and respect. Russ and the crew now have a new life-long customer... keep up the good work! read more

Great service, always go above and beyond to get it done right. VW's are a pain yet they always find a way to get my wife's convertible Beetle back on the road without having to sign over with of my kids. read more

Knowledgeable, helpful, and friendly staff. Takes care of all our automotive needs. They will work with you to make sure you only get what you need. read more

I remember when I was 16, my dad had just passed, and I was having car trouble, and I pulled into Specialized and Russ was so quick to take care of me, as he always had with our family vehicles n the past. I highly recommend this team of wonderful people, very trustworthy and honest! read more

Popped in to have a warning light looked at. Fellow said, warning light is wrong, don't worry about it. BUT, did I hear that engine whine? Sounds serious. Took the car to Aaron's, my usual mechanic, and he said not only is the warning light right, there is no way to disable it unless the problem is fixed (brakes, the sensor is on the rotor area). AND, without my saying anything at all, he said, it sounds like you are low on power steering fluid. Checked it out and sure enough, he added it and the whine went away. He topped off a few other fluids for which he didn't charge me. Car is now 100% for the price of a brake job and some power steering fluid. I don't like being lied to. Specialized gives mechanics a very bad name. Good thing I know where Aaron's is located. read more

VERY nice experience today! They worked me in on short notice, did a great job, and charged me a VERY fair rate. The crew was friendly and professional, and they have just become my favorite shop in the Rogue Valley! read more

We have been taking our vehicles to Specialized for 30 years. I have them change the oil and lube the chassis every 3000 - 5000 miles and they let me know if they find any problems or if it's time to service the brakes or change the timing belt, etc. Because the Specialized technicians are checking our vehicles out on a regular basis, we hardly ever need a major repair. It's like having a lifetime service warranty. I have very little mechanical knowledge; however, Russ and Devon are always willing and able to explain their services to me in a way I can understand, and they never recommend or charge me for anything I don't need. Rather than "We need to fix this now" they are more likely to say, "Let's keep an eye on this until the next time you come in." Needless to say, we highly recommend Specialized Automotive Service & Repair. read more

Though the quality of their work is acceptable, they've now had my daughter's 1988 BMW for 2 months. That's a fact. Another fact, she had to finally find the part needed herself online and take a print-out to the shop to get the work done. So... if you don't mind leaving your vehicle in their care for weeks on end, This may be the shop for you. If not, find another mechanic. read more

Just want to give kudos to this business!! I have been a very satisfied customer. Specialized is a very honest and efficient shop. I trust my car care to Russ' team of mechanics. Their prices are very reasonable and they are very good. When they schedule an apppointment for my car the work is done on time. That means a lot in this busy world. Thanks again Russ and Devon for the good work you offer and the reassurance that my car care needs will be met !! read more

Watch out ladies. They think we are stupid. This is a textbook place for imaginary problems that need your immediate attention. Oh, did you hear that noise? You have to take care of that before you are left stranded. We can fit you in today and have it fixed in a few hours... Only $300.. and other gimmicks to get your money. Second opinions are awfully revealing. Took the car to a trusted mechanic who heard the same noise, made a simple adjustment and sent me on my way with no charge. I wouldn't even trust these guys to do an oil change. Who knows what 'problems' they will discover or create. read more

Not the cheapest repair shop in town, but cheap doesn't always equal best. These guys know their stuff when it comes to imports, and they have always done a great job for me. I have had a lot of work done there over the years, and not once have they let me down, or failed to meet a deadline. These guys are honest, and deliver quality work. In my opinion, that's the only thing that matters when looking for a shop. Their prices are fair, but not the cheapest, and that's ok by me. Thanks for doing a great job guys, the Volvo thanks you too! read more

Came in this afternoon after calling first. My taillight bulb was burnt out and stuck. I think I talked to the manager or owner and he personally came out and changed it. Didn't even charge me and instead encouraged me time come back for an oil change. I definitely will be back and I've found my car repair place in Medford! read more

Can't say enough great things about these guys. They are fantastic people but also are so great at fixing any problems we have ever had. My daughter has a handicap child and she did not have a working air conditioner in her van. They went beyond all they needed to do for her to see she had one within her financial means.. We are so grateful to them. read more

My son blew the engine in our old Saab on his way from Seattle to southern California. It was towed into Specialized, and Russ and Co. diagnosed the bad news. (It was late in the day, and we expected to have to wait until morning, but they got right on it.) They were very friendly and professional, and even gave my son a ride to the airport to get home. They even stored his bags until he drove back through the next week to pick them up. Further, Russ put up with the car until it was sold off Craigslist. I spoke with Russ over the phone several times, and was consistently impressed with his patience and consideration, given that he had many other customers and vehicles to deal with. If I were a resident of southern Oregon, Specialized would have my business. read more

I will never leave a negative review even if I receive poor service. There may have been a family emergency that day. If I find they are trying to provide services that are not needed to deliberately increase the price of the estimate,I simply stop using them, that type of behavior will put them out of business eventually. I received an estimate for my air conditioning from a different place and they told me close to $2000, when I took it to specialized automotive they gave me an estimate and told me that it would be close to $1000 maybe 1500 at worst scenario . So you really have to trust your mechanic and in this case their cost to me came in at $120 they repaired my air-conditioning perfectly quickly and were extremely honest which makes you feel really good, and know that I will go back there the next time I need work done. They very easily could have lied and told me it will be $1000 instead of $120. I am so grateful to them. Five stars for them!! read more