I live on the coast and was in Central Point for a week because of a family member's illness. The…read moreweather in Central Point was snowy and icy while I was there, and the weather I was driving back to on the coast was windy and rainy. My nerves were already shot after a scary, worrisome week (that thankfully ended well!) and I just wanted some safety reassurance, so I stopped by Firestone to ask if they'd take a look at the pressure in my tires before I made the drive back home; I had super precious doggie cargo in the car after all! The Firestone staff told me to pull right up to the garage, came out and checked my tires, added some air, and that was that. They didn't charge me a cent. It was such a kind gesture, and the service put my mind at ease before the long drive home. I found the folks at Firestone on Table Rock Road to be good people. Take your vehicle there!

Right before closing, two employees at Firestone went above and beyond to help us, and I truly…read morecan't say enough good things about the experience. Even though it was the end of their shift, they were patient, kind, and never made us feel rushed. They took the time to thoroughly explain everything, made sure we felt comfortable and taken care of, and showed genuine care and professionalism throughout the entire process. It's rare to receive that level of service these days--especially right before closing--but they exceeded every expectation. Because of their dedication, attitude, and willingness to help, they turned what could have been a stressful situation into a great experience. Firestone is lucky to have employees like them, and they absolutely deserve recognition. We will definitely be back and will recommend this location to others.

Stopped in there the other day with my brother, ahead of a long trip. I drive a rarer EV and the…read morethree employees--Matthew, Rio, and Zeke--had never seen one before. These three were so incredibly patient with locating the strange places the car had hidden its fluid access points. They were also friendly, funny, and offered excellent customer service. Felt very confident they had done all they could to prep my car for its 100+ mile journey!

Fast service, honest, friendly workers. Let me know that I actually didn't need an oil change, just…read morea top off. I've been using Jiffy Lubes for many years and this is one of the best experiences I've had.

Both office staff and service technicians provided excellent quality and repair under warranty.read more

They are very friendly and professional. They have a great turn around from the time you drop off…read moreyour car and when it is completed

Not even sure where to start! We've been coming here for years, having both minor and major work…read moredone on our vehicles, and we have to say, they only get better and better! There's isn't a place in the valley with more respectful customer service. Brett and Team go above and beyond. It's obvious they care and hold themselves to the highest standard. They have always gone the extra mile for us! Thank you John's Auto Team! Darcy and Annette, Medford, OR

These guys are just the best - quality service and reasonable prices too!! Have been taking my…read moreolder vehicle to them for last 2 years !

Im not from the area so I found this place when searching for the nearest tires shop when I could…read morehardly go 50 feet without almost sliding off the road. I slid into this place with almost completely bald tires, not really sure what to do because tires are pricey (hence the bald ones I've been driving on for too long, or so I thought thanks to Les Schwab. A dude named Austyn, I think, was in there and showed me some options that were less than half the price of the last set I got. Turns out Austyn is the manager, and he himself and a couple guys from his team jumped right in to get me squared away and back on the road, no crazy wait time or other stuff. It's a little crazy that places with service like that still exist. I'll make this my go to anytime im in Medford. Thanks.

I don't usually leave reviews, but this experience with Point S Tire & Auto Service was too…read moreconcerning not to share. I bought a set of tires from them for about $600 (almost $900 installed). In less than 10,000 miles (about a year and a half), the tires started showing visible tread chunking and abnormal wear. When I had another shop look at them, they estimated the tires had already lost about 50% of their tread life, which is extremely premature. When I first brought my vehicle back to Point S, they told me I needed a rack and pinion replacement and quoted around $2,000. That didn't sit right, so I got two additional opinions. Both confirmed there was no issue with the rack and pinion. When I returned and told them this, they said the original diagnosis may have been a mistake and that they could have confused rainwater for a fluid leak. That explanation alone was concerning. They also dismissed the tire wear as normal, despite the low mileage, visible damage, and feedback from other shops. They did not offer meaningful help with a warranty claim or take responsibility for the situation. At that point, I lost confidence and chose to go elsewhere. Between the incorrect $2,000 repair recommendation and the unwillingness to address what appears to be premature tire failure, I would not return. I strongly recommend getting a second opinion if you're told you need major repairs here.

I can't believe I'm the fist to post a yelp review for Lunardi. Kurtis is an amazing mechanic and…read moretruly knows his craft. He's a one man show that works on just about everything from what I've seen at the shop. He's efficient and honest as can be which is wonderful when you yourself aren't mechanically inclined. Specializing in corvette's and diesel trucks but we have him work on our Acura and Toyota. His knowledge and skills are very good. From talking with him I've learned that his previous time at the dealerships service department he achieved the highest tech certification GM offers which is "World Class" and he even maintained it for years after starting his business. That's no easy feat as you have to be sponsored from an actual GM dealer to continue the trainings. From small asks (my parking break needs adjustment/oil changes) to major work rebuilding/swapping engines he does it all. When you stop in, if you're a car person, be sure to ask to see the bel air under the cover that he's restoring with his dad. All of the recommendations Kurtis gives you at Lunardi are reasonable and he's never tried to up-sell work or anything that we don't actually need. Besides all of that goodness, if you happen to go on a day that his adorable corgi is at the shop, you get to meet Jimmy too!

Erica Mehan was absolutely AMAZING. After problems with another non related dealership, I came in…read moreand she went above and beyond to get everything I wanted. She was so helpful and great personality! Finance guy Tanner got us out so fast! Thank you both for making this an incredible experience. Til next time

Never buy a car from here. I bought a cx-9 from here, It was sold with certain features such as…read moreremote start and keyless entry. What we were never told was all those features were just temporary and you had to purchase a monthly subscription inorder to use it. Also it was sold with 2 free oil changes. When I brought it in for the second oil change they charged me over $100. They're salesman will say anything to sell you a car. I definitely do not recommend Crater Lake Mazda to anyone. When I contacted customer service they refused to do anything.