Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

DO NOT USE THEM!!!!!!! I would give them zero stars if I could…read more TLDR: Lied to us about a diagnosis and tried scamming us out of $1700 to replace a radiator cap My wifes jeep has been leaking coolant from the radiator, and scheduled with them to get it diagnosed and repaired First thing, is they accepted the jeep and didn't inform my wife that they don't offer radiator repairs, Which is literally what my wife brought the vehicle in for. luckily My wife gave them my number to discuss pickup and costs. Called them later on that day to figure out what was going on. The confirmed there was a leak in the radiator, and it needed to be replaced, and once they were doing that they would check the Waterpump and see if there is an issue there. Cost to replace the radiator is $1700 dollars. I asked them in multiple ways if they can just repair the leak, or weld it - they said they cant weld it because most radiators are made of plastic ( should raised alarm bells here as they said this because mine is aluminum, not an ounce of plastic on it, proving they didn't check my radiator) and just pushed the need to get the repair while they have the vehicle open and ready to work on. I told them that was out of our budget and they tried lowering it to accommodate us- seemed at the time like a nice thing of them to do. I picked it up, paid a little over $200 for the diagnosis and drove it home. I bought a new radiator for $200 and started to take the old one out, and noticed it was bone dry. So I rented a radiator pressure tester kit for free from Autozone (they get 5 stars) and did a 3 minute test on the pressure for the radiator to find the leak- at 2 psi the radiator cap was squirting water and coolant everywhere (mind you, you don't have to take ANYTHING apart to do this test). I went and got a 10 dollar replacement radiator cap, put it on my radiator, and redid the test to try to find the leak.... and it held at 12 psi without dropping, no leaks found. drove the vehicle around and redid the test, no leaks. held its psi. This test I did involved literally doing nothing other than putting a hand pump into the coolant resevoir and pumping..... and I discovered the source of the leak in less than 3 minutes They had the vehicle for an entire day, confirmed on the phone with me that there was a non-repairable crack in the radiator causing the leak, and that it needs to be replaced for $1700, and when i told them that was too much, tried to get me for less money pushing for the repair. NO matter how I think of it from another perspective or angle, there is literally no way an auto shop can, first, accept a car FOR REPAIR, and then after Having it for a day tell us they dont do the repair we brought the car in for in the first place. BUT furthermore, tell us there is a leak in a radiator that is unrepairable and then say it NEEDS to be replaced for 1700. And it took me, a man who is NOT a mechanic, 3 minutes to find out there is in fact zero leaks in the radiator, and the problem is a damaged cap that costs 10 dollars to replace. I see no way those events happen unless they are trying to screw someone over and scam money. DO NOT TRUST THEM!!!!!

We had to have our car towed to Alderwood Auto Repair because when we started it one morning, it…read morewas running roughly and was undrivable. We were scheduled to leave the region the following day for an extended multi-month period. The team at Alderwood Auto Repair was extremely responsive and both diagnosed and repaired our car in time for us to get it back prior to our departure. Their fees were fair and their customer service was excellent. Highly recommend!

Mostly fine. Prices are a bit high but not offensively so especially if you have a coupon…read more(otherwise it's about the same price as my dealership which includes a car wash). They will upsell you which is of varying value: they will try to sell you a $10 air filter for $50; skip that. They did offer brake fluid flushing at market rate for my car and were honest about the service levels. They did incorrectly say the service interval (and need) for transmission fluid which was an unnecessary service for my car. Probably 3.5 stars but I'll round up since it was fast and efficient enough. Just don't let them sell you service you don't need.

I was looking a place for oil change and found here on Yelp. I didn't make an appointment so just…read morewalked in. When I pulled my car in, a friendly staff immediately greeted me and asked what service I would like to do today. Before I realized, it's done and they checked tire pressure and other little things for me as well. Value for oil change was great too! What a great experience. It will be my go to place for oil change going forward.

Disappointed. Discussing. Employee greeted me with jeans and untucked shirt. Employees were smoking…read moreon the bay. Can even see the where the put out their cigarettes in the office counter. over all ill will not be coming here again

Workers friendly. Review on the work. Got my oil change, air…read morefilter changed and another thing done they recommended. Everything seemed fine. Love supporting the women there. Fast forward and $180 later spent at an auto repair shop to diagnosis my rattling car... the cabin filter was not attached correctly. Ughh.. won't be coming back to grease monkey.

They've always been great and reasonably priced. They don't push to buy more stuff and gave me…read morerecommendations to consider for future visits. It's a team effort when you arrive and service is very quick. I will continue to return here.

Was told I needed brake pads so made appointment they said I was fine on pads and did not need them…read moredone . Well so honest I decided to have oil change. They also did two other needed things no one has recommended!!! This is where I will go and recommend to many people I know!!!!

This was my first experience at Sunny's. I had a great…read moreexperience getting my Mustang repaired at their shop. It's pretty tough finding a good independent auto service shop you can trust. (thanks Yelp for helping me to find this place). Good customer service, priced competitively, and got the job on time. I'm definitely a believer and will be returning here for future automotive services.

I had satisfactory experience's with this auto shop on a couple of other occasions. On this…read moreoccasion however, I left my vehicle at the shop 3 days and on the 4th day I called in the morning to check on the status of my vehicle. I called four times and each call was answered in a timely manner. Unfortunately, each call was answered by 'hello' and that was it. They wouldn't respond to any of my questions or say anything. I believe they knew I was going to keep calling and on the fourth try, I spoke to the manager who had not even looked at my vehicle yet. I was calling early enough that I think only the manager would be answering the phones and I'm pretty sure I was speaking to the manager every time I called. They can fix your car when they feel like it.

These guy's are so nice. They diagnosed my car issue's. Even with all my calls and questions they…read morewere so patient and polite. They are the best. -Sabine

We have had to bring both of our cars in pretty frequently lately and have found the staff to be…read moreknowledgeable and kind! We also have older cars and they have been really helpful in troubleshooting issues. I find the pricing to be extremely reasonable - not to mention that you can get a discount if you have AAA. Highly recommend!

Went in for an oil change, came out with more issues than expected. The tech took a video of what…read morewas wrong with my car, and sent it to me so I could take it to a mechanic. Excellent customer service, and saved me service time $ with the mechanic

Stopped in to this location to top off my wiper fluid before heading on a road trip as stated…read moredirectly on their website as part of their top-off service. "Between visits and feeling low on fluids? Stop in--we'll top you off, free of charge. We'll check and fill things like motor oil (up to 1 quart), windshield washer fluid, power steering, transmission, battery fluid, and even your tire pressure. No catch. No appointment. Just quick help to keep your vehicle running strong. (Antifreeze not included in the free refill program.)" The first guy didn't even know how to open my hood. The second guy reluctantly did so, then came to my window and said, "just so you know, we don't do top off's here." I told him that I had specifically checked the website before coming to ensure that Grease Monkey does this and his reply was "well, the website is wrong. You are only entitles to a 1 quart oil top-off during a service, not other top off's anytime. Besides, we aren't set up to do that anyway." I told him I also go to Kenmore and they don't have any problems with it since it IS Grease Monkey's policy, they just fill a jug and bring the fluid to the car if the bay is full." His reply "well, go there then. We don't do that here." and proceeded to walk away. Think outside the box, buddy, and know your work policies. 1 star at best for the 1-time semi top-off of wiper fluid. Zero stars for customer service. Won't be back. Won't refer anyone to this location. Wouldn't trust them with any other services either.

Great attitude courteous polite helpful. Low pressure, fast service. The waiting area was…read morecomfortable With free water.

Years ago I had a bad experience at this location, they broke my dip stick during the oil change,…read morewhich was quite a hassle to replace. I stopped going for a long time and went the dealership instead. Having to drop off my car and find things to do for a long time is quite inconvenient. I hated having to make an appointment, they were closed on Sundays. My car is older now and I don't care as much about it, so I decided to give Jiffy Lube another go. I really like that I don't have to leave my car now. I can pull in to the garage and spend the time messing on my phone or listening to an audio book. This must be great for those with mobility issues. It's nice to be able to see exactly what they are doing and listen to them talk to each other. You get a feel for if the employees are responsible and people you can trust. On my last visit they really went above and beyond. They changed my air filter, which I don't know if anyone has ever done. Apparently you have to take out the glove compartment to access it. My partner is good with cars, but I don't know if he even knew that this was how it had to be done. They also worked really hard to replace a back light, even going so far as to go to the store to pick it up for me. This did end up taking longer than I had originally expected, but I had no idea this light was even out. I really appreciate the care they took to make sure everything was going right. I also like that Jiffy Lube emails me and starts reminding me when it is time for my next oil change. Yes, I could look at the sticker, but as a busy person I need the extra reminder to get things done. I'll be back.

I found this repair shop through Yelp, and they were one of the first ones to respond to me with a…read morereasonable price for inspection. Looking at their reviews, I was hopeful that this would be a good experience. And it was. The inspection was fast and reasonably priced and revealed four fixes for an equally reasonable price, and that they understood my intent was to keep my 2008 Nissan Rogue going for as long as I could. I was able to get an appointment fairly soon after I agreed to the fixes. They also gave me a discount after I posted a review of the initial experience with the inspection. I appreciated the respect, courtesy and lack of mansplaining. I also appreciate that they have a 12 month/12,000 mile guarantee for their fixes.

The true test of excellent service can often be found in how businesses handle issues that arise…read more I love the team at Everybody's Auto Service. I found them through Yelp when moved to Washington and felt very taken care of for regular maintenance. When a bigger issue took place, the manager Zach handled the resolution quickly and personably. I felt understood and taken care of. I really respect this team and appreciate the level of service I received. Thank you!!