Everything was a great experience from start to finish! Friendly staff and I felt good about having…read moremy oil changed here. They did recommend changing my air filter which was fine as I'll never do it myself. I just appreciate the fact that I felt like I could trust them more than anything, and that was very valuable to me. I highly recommend this business! **I just want to add that my car has been running so much better since my oil change!! I even called and complimented them over the phone. From now on I will always take my car there!**

My family has been using this shop for decades. My father has been bringing vehicles here since the…read more1970s, and I have been a customer for years myself. Unfortunately, our last two experiences have been very disappointing. Most recently, I dropped my car off at 8:00 AM to have a front-end suspension issue diagnosed. By 2:45 PM, I had still not received any update, so I called to check on the status. The employee I spoke with seemed unsure of what was going on and told me he needed to check on something. He said he would have more information within an hour and would call me back, but I never received a call. Later, when my father called, we were told that the car had received an oil change, even though we had never requested one. However, when I arrived at the shop, I was then told that no oil change had actually been performed. The conflicting information only added to the confusion and made it difficult to have confidence in the service being provided. This follows another disappointing visit where we were given a repair estimate, but when it came time to pay, the bill was hundreds of dollars higher because a brake job had been left out of the original quote. What makes this especially frustrating is that we have trusted this shop for decades. My father has been a customer since the 1970s, and we continued bringing our vehicles there because of that trust. Unfortunately, the lack of communication, conflicting information, and inaccurate estimates during our last two visits have left us very disappointed.

Tires are good, service was good as far as I know. This would have been 5 stars except when I went…read moreto pay he informs me that there is a 3% charge if I use a credit card. When I looked shocked he points to a small sign on his cluttered counter and says "everyone charges a fee to use a credit card". No, "everyone" does not charge a fee for a credit card, only cheap businesses that want to shift their costs of doing business onto their customers charge a credit card fee. Unfortunately, their cheapness turned a positive experience into a foul taste in my mouth. What a shame for a few dollars.

Took my truck here to figure out some noises. They did a very thorough inspection identified the…read moreproblems explained what they were going to do. I didn't leave feeling that I was being ripped off. Everyone was very polite and professional they have a loyal customer in me

Had a great experience at Firestone! I dropped off my tire to get patched, and they got it done…read moresuper quickly. They did a great job, and the whole process was easy and hassle free. Would recommend

I'm not sure whether the issue was due to understaffing or a lack of competence, but my experience…read morewas extremely disappointing. I dropped off my car at Firestone to have a flat tire repaired. Unfortunately, it was the only tire shop open on a Sunday. At noon, I was told my car would be ready by 5:00 p.m. However, by 5:30 p.m., I had not received a call. When I called to check on the status, I was informed that I needed a new tire. The employee, Jose, appeared to lack the knowledge or attention to detail necessary to identify the correct tire for my vehicle. I was told that a replacement tire would be ordered the following day. I waited for a call, but when I still had not heard anything, I had to call again to get an update. The manager then informed me that they did not have my tire and were unable to locate one. When I asked why no one had contacted me to provide this information, the manager responded in a very snarky and dismissive manner, saying, "I'm telling you now." This response demonstrated a complete lack of professionalism and customer service. The manager then agreed to call me once they put my flat tire back on my vehicle. After two hours, I heard nothing. Again, I had to call to find out if it was ready. With my flat tire back on (run flats) I was able to drive safely to another tire shop, where they replaced my tire within an hour. The poor communication, lack of accountability, unprofessional attitude, and complete absence of an apology made this an unacceptable customer experience. Based on this experience, I will never use Firestone for tire service or any other automotive needs again.

Bret's Auto Repair exceded our expectations and beyond. We are so happy to have taken a chance to…read moretry out this local mechanic business instead of our dealership for our car emergency. After having our Outback towed to their shop, George helped us throughout the entire process of diagnosing the problem and communicating with us every step of the way. We were shocked to hear from this team that our recent service visit to our dealership did not address our car issue, and charged us a huge premium to have other aspects of the car fixed. Bret's Auto Repair team clearly stated the main issues with the car, and were very transparent about the costs. We were already pleased with this experience. The following day after taking our car home, we encountered another issue that was unrelated to our previous issue that their team fixed. We contacted Bret''s Auto Repair team again and they were extremely accomodating, offering to check out the car again, and finding that there was another issue related to the battery that the dealership did not address at the last service. They then kept our car to work on it, and charged us extremely fair for our troubles. We couldn't be more thankful for Bret's Auto Repair for providing the best care for our vehicle and customer service. I'd advise anyone to check out Bret's Auto Repair for any issues regarding their Subarus before going to their dealership! They will be upfront and transparent, as well as communicate with you the whole way through!

I was going to buy a car sight unseen and had it taken to Bret's for a pre purchase inspection. Am…read moreI glad I did!! They did a thorough inspection and found something that would have gone completely missed. I'm so grateful to this amazing team of mechanics. They saved me from making a potentially huge financial mistake. Thank you Shane, George and Darian!!!

Left the Toyota dealership and never looked back. These guys are awesome and prices are great!…read more Highly recommend.

Awesome!!!! Friendly…read more reliable knowledgeable availability If you have a need for anything bring it here!!!

Sons gf needed brakes. Looked at yelp, these guys came up. Couldn't be happier. Did what was needed…read moreand no more. Where another shop took advantage of her, these guys were honest.

Update 06.11.26: I still go here. My wife does too. I have a Ford, she has a Volkswagen, and the…read moreMaster Technician knows how to work on both competently. He is proficient servicing all makes and models, so this is our one stop shop. We are really thankful to have Chris at Top Spec helping us keep our cars running well. Oscar at the front desk is a good guy as well. I like this shop.

This is a busy auto repair shop . They successfully repaired…read morethe transmission in my 2008 Nissan frontier truck. They do a good job of explaining all aspects of the diagnosed problem, how they plan to repair it, cost, and repair options I did not want to replace the truck and they saved me from having to do that. Pricing is fair. I recommend them.

The diagnostic services are great, they eventually figured out everything wrong with my car to get…read moreit fixed, and everything came out fixed perfectly. That said, communication with them can be a hassle, and you are definitely going to overpay for parts.

Worked quickly to replace my rear brake calipers after a botched brake job on my 2020 Porsche…read moreMacan. Took the time to answer all of my questions and did a great job on the repair for a great price. I will happily be going back for all of my future car needs :)

Second year for the win with this shop! I'm here with the Renaissance faire, yearly. Nothing like…read morebeing on the road with a sick truck, and being a woman. This shop is quick, fair in price, and doesn't make me feel like a dumb girl. I love the new location, and the new owner is as great as the old one.