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Factory Direct Tire Pros

4.1 (73 reviews)
Closed 8:00 am - 6:00 pm

Services - Factory Direct Tire Pros

Check engine light

Engine oil light diagnosis

Auto general diagnosis

27 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

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Recommended Reviews - Factory Direct Tire Pros

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Katherine G.

This is an outstanding repair Shipp. From oil pans, tire rim repairs, to anything your car needs, they can do it and do it right. If your car is old or a classic or a luxury car. Bring it here. They do first class work , ate professional, and offer great value. The team is also wonderful, respectful, and treats people like a million.

Shiny! I wish I had a "before" pic to show. ;)

Nina and crew did a fabulous job refurbishing and powder-coating my 22 year old nicked up wheels. They look amazing! They were prompt, friendly and the price was exactly as quoted. I'm very pleased with my "new" wheels!

Previous look
Jonathan W.

Brought our new Tesla X in and designed to commission a powder coating job. The service all around was extraordinary. We are really happy with the outcome that they were able to accomplish. Saved us $10,000 in Tesla upgrades with this hack.

Black powder coat rims

I recently took my Honda Accord to Factory Direct to have the rims powder coated. Not only we're they cheaper than other places, but the service was impeccable. Every person I talked to was helpful & knowledgeable. My car was done on time & they even spray painted the rim caps free of charge. I highly recommend & thank you for the great service.

This is the wrong tire! Tesla needs 98W not a 94W. They thought I wouldn't check the tire.

First I called looking for tires for my Tesla and gave the guy the info for what I needed. Nobody called me back. I called back that night and nobody called me back again. I called the next day and told the lady what I needed and said I needed the XL tires because it was a Tesla. She quoted me $254 plus tax for 2 tires. I take my lunch break to go get the tires on. When my car was done they didn't even let me know they just left it in the stall and started working on other cars. I had to chase them down to get my car, and the lady says "I had to make sure they were XL tires." When they finish she tells me she quoted me the wrong size and I owe $100 more. Wtf! What a scam. Ii told her the tire size I needed and she repeated it back multiple times over the phone. I told her she quoted me $254 and she lies and said she didn't. I took notes in my phone when she told me the price over the phone. I know what she told me. She wanted to argue instead of honoring the price she quoted. I didn't have time I had to get back to work. They didn't even take it out of the stall I had to do that myself. She gives me $20 like she's doing me a favor after her little scam she pulled. Now because I don't trust this place at all I go to discount up the street and tell them what happened and show them my paperwork and have them check my tires. Factory direct and this lady put the wrong tires on my car!!!! They were not the XL tires they are supposed to put on Teslas due to their weight. Ridiculous!! I called the lady right away to tell her I was going to return the tires the next day and she tried to tell me to come right back haha but I had to go to work. Don't trust this place will never buy tires from them again.

They do not respect your time, money spent or property. Spent about $4000+ on 2 full sets of tires and they damage my wheel. Say nothing for me to find out, then when I bring it in they say it cannot be their fault and that instead I'm to blame but they will do cheap fix.

American racing torque thrust II with bfg radial t/a's

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20 days ago

Those factory direct tire those ppl are good and very direct they will give you the best perfect price.

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2 years ago

Family owned, been my tire and wheel guys for a decade now, always reasonable nad fast service A+++

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3 years ago

Amazing service. Best prices. Really good at accommodation. Definitely my place to go.

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10 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Factory Direct Tire Pros

Review Highlights - Factory Direct Tire Pros

(Honest is an understatement.) Thank you Chris and team for a fantastic job.

Mentioned in 5 reviews

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Discount Tire

Discount Tire

(175 reviews)

I have been pondering new and economical all weather tires for awhile after service appointments…read morewith my long time Toyota dealership. I have previously purchased tires from Factory Tire Sales in Edmonds, then switched to tire purchase and service from Les Schwab in North Seattle until that site permanently closed. I looked into quotes from Les Schwab in Shoreline and Edmonds, and also did not pursue service from Costco in Shoreline. I received strong recommendations from family and friends, plus looked into Yelp reviews that had me give Discount Tire in Shoreline serious consideration. I received decent customer service info and their website helped me with information, selection, subsequent purchase and scheduling. I was even squeezed in a day ahead of schedule and the tire installation was completed within 20 minutes! I was still eating my breakfast sandwich in their waiting area. The overall experience provided accurate information and decent selection for one's budget. I was able to set up an online account, compare tires for features and cost, and set up my appointment. Customer service received via telephone and onsite were efficient and professional. The installation team were thorough and even brought my car and keys right by the entrance. Before at Les Schwab, I may have had free coffee and popcorn, but had to wait for hours for installation while seated in an unpleasant waiting room. Here at Discount Tires in Shoreline, I received decent customer service, seated in a clean waiting area, and respect for my time and vehicle.

Amazing experience. Had 4 tires replaced on our Acura MDX…read more There was an issue with one of the valves after the installation. Rory and Austin went out of their way to help us and really made things right for us for the minor inconvenience. This is a stellar outfit. Thank you Discounted Tire Aurora!

Les Schwab Tire Center - Inside

Les Schwab Tire Center

(86 reviews)

Getting a flat is one thing. Getting a flat with an infant is the worst. My tire was slowly leaking…read moreso I took my car to Costco. Long story short- it took them over an hour and $12 to tell me they couldn't fix my tire and to take it to a Les Scwab or Tire Discount because they didn't sell my kind of tires and I would need to buy 4 new ones instead of one at those two other locations. I easily scheduled an appointment online at Les Schwab the next day. Rihannan was amazing the minute I walked up with my baby. She helped me right away, took one look at my tire and said we will be able to fix that instead of get a new tire. And you can't just replace one tire since I didn't get them there! (They're the tires that came with my car when it was new) Deceived by Costco! The service was timely, courteous, and cost effective! I'm brought to tears! Thank you Rihannan and the Les Schwab crew for making my life a lot easier!

Good selection of products, terrible service. Understaffed. Two hours for a tire rotation? A $1,700…read moreset of tires and wheels that I bought from the Lynnwood store last year? (May 2025). It seems that once you've made a purchased, you're bumped to the back of the line at this store. I've been here three times in the last eight months and every time they were short-staffed and a project that would take 30 minutes takes HOURS here. Absolutely not recommended. Go to the Lynnwood store instead, they know how to treat customers--even repeat customers. Or, if you are in the area, the Burien Store (about 17 miles south of Seattle). Edmonds store? Never again. I won't even bother.

Costco Tire Center - The culprit

Costco Tire Center

(21 reviews)

I was prompted to write this review by all the negative reviews for the Aurora Village tire center…read more I have no reason to believe the people writing those reviews did not have the negative experience they describe, but I'd like to offer a different perspective. On Tuesday morning I walked out to the driveway and discovered my car had a flat tire. A nail had pierced one of my tires the night before. I quickly installed the spare and started doing research--mostly trying to decide if I should just buy a used tire for now and replace them all later (they were due for replacement, but I could get by for another few months at least) or just bite the bullet and get a full new set. After comparing prices on the same tire at several locations I decided to buy my tires at Costco. The total price for tires + installation was between $200 and $400 less than anywhere else, not counting the dividend on the purchase or the rewards on the Costco card I used to make the purchase. I ordered the tires on the Costco app Tuesday evening, figuring it would be at least several days before they could be installed. No problem, I had both our daughter's car and my own car with the spare to get around in the meantime. The next morning I called Costco to ask how to schedule the appointment. On the website the earliest it allows you to make an appointment is about 10 days out. Not ideal but not a huge inconvenience either. I made the appointment for a week from that coming Saturday. Then later that same morning, I got a call: Your tires are in and would you like to schedule installation? I already made an appointment online, I said. I was then told that didn't matter, I could bring my car in that same evening and get my tires installed. OK, I said, see you at 7. I got to Costco a little bit early Wednesday evening, dropped off my key fob, and did a little shopping in the warehouse and had something to eat in the food court. Went back to the tire center, it wasn't quite 7 yet, and my car was already being worked on. Car was ready by 7:45, staff was friendly, zero issues or complaints. No one is ever happy to have a large unexpected expense pop up out of nowhere. All told I paid more than $800 for my tires--I did not purchase the cheapest tires I could find and ended up getting the exact same model that came installed from the factory. But in terms of taking care of the problem so I could just get on with my life, the Costco tire center could not have made it easier or more convenient.

Staff are great, but obviously overwhelmed. Had a flat and took almost a week to get an…read moreappointment and my car doesn't have a spare. Warranty isn't much good if you can't get in.

Factory Direct Tire Pros - tires - Updated May 2026

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