I'm still angry about this and it happened 4 months ago. I had a check engine light on my 2008 Toyota Tacoma. I made an appointment and took the truck in to be looked at. After a short review, Midas told me the truck needed a "smoke test" and to bring it in the following day. Which I did. I took the truck in and was told that they would call me when it was complete. I also had asked them to rotate the tires. Closing time was 6:00pm, they called at 5:55 to tell me that they had forgotten to call, but would remain open for 15 more minutes. That was not enough time for me to get there which I told them. So they kept it overnight. I picked up the truck at 8:00 the next morning, paid the bill and drove away. A day later, I noticed that my locking gas cap had been replaced with a non-locking one and my four stainless tire valve caps were gone. There were no tire caps on three of the tires. Going back to Midas to retrieve my valve caps and my locking gas cap got nowhere. The caps and the fuel cap were "gone". They told me that the fuel cap was defective and the valve caps were lost. I don't believe this for a minute. The fuel cap couldn't have been two months old. The missing valve caps is just annoying to me. I'm really an easy going guy, but ineptitude like this just angers me. I hope your service experience is better than mine was. I won't go back. read more

Good service. I brought my Toyota Sienna for oil change and they did a great job. I'll recommend Midas.

I had a loose bolt on an exhaust bracket. These kind folks proceeded to charge me $100 for 5 minutes of actual work putting on one nut and an hour for the car to cool down. About as greedy as it gets but I had to get out of that place. A bit too smart for their own good if you ask me. I wouldn't recommend these guys to anyone. I just hope the 5 minutes of work they did holds up. The good news was there was no charge for the nut. Whew! read more

Took our Range Rover and Mercedes in for oil changes. The service was spectacular and the staff was very friendly. The manager who I believe is Raul made us feel very comfortable that we would be taken care of. They didnt try to upsell us anything we did not need. Very professional and courteous employees. Great quality place and very inexpensive. We will definitely use Midas again. Thanks guys! read more

The reason for the five stars is because this shop goes above and beyond in service and quality of their work! Raul is knowledgeable and honest he will tell you if you need the work or not. Every time I leave the shop I can honestly say I am satisfied. read more

I've got to thank these guys, namely Joshua and Raul. They took on my emegency and was able to get me back on the road, which was important because I live out of town. They diagnosed the problem and even showed me the bad parts before replacing them with new ones. Can't thank you enough! read more

Raul is a super friendly, honest man who is very knowledgeable about diagnosing car problems. He is great at explaining the problem and offering solutions to help his customers save money. Nick is a great mechanic -- fast and efficient. read more

Raul and Joshua took care of my brake problem while I was visiting from out of town. They stayed late on a Saturday to make sure my car was safe and fixed properly. I highly recommend visiting this location. read more

Raul, very professionally, assisted me with my automotive repair needs. He found me the best price for my replacement part; so, the savings trickled down. I was amazed with his customer service skills. I left feeling confident in the work performed, especially due to the fact that my Toyota ran so much smoother. Thank you!!!! read more

Yet again my car has been saved. I highly recommend Midas in Indio. These guys really know their stuff and make you feel taken care of. Customer service is on point! read more

Raúl has worked on everyone's car in my family for the last I don't even know how many years. He's kept all of our cars running in tip top shape. I wouldn't go anywhere else!!! Customer service, efficiency and just superb work all right here. read more

So I needed a rear drum brake job on my GMC Sierra and I gave Midas a chance because of other reviews on here . (normally I would go to Ramona tire on Jackson in Indio ) Vincent was super helpful and friendly . The brake job was a better price here plus you get lifetime warranty for the shoes. They resurfaced the drums while Ramona said they couldn't resurface them due to them being warped . Normally I'll do my disc breaks but when it comes to drums nah I'll pass . I'd rather pay and get it done right than getting into something I'm not comfortable doing . (Yes i looked at YouTube videos ) If you're looking for a quote just call . You'll probably be glad you did and get a better price . Only thing that Ramona has on Midas is the better price oil change when you use your Ramona card on semi synthetic. Midas has regular for the same price Ramona gives you the blend . (Which I use for my civic ) and for full synthetic Midas is a tad bit cheaper (which I use for my truck ) Believe me if they ever do me dirty I'll come back and let all you yelpers know . But for know I'll be going back . My first experience was great . Thanks ! read more

5,000 miles ago I took my car into Midas for an oil change. They also checked my brakes (yes they did need replacing.....they showed me, and did so), resurfaced 2 brake rotors, removed and replaced the air filter and cabin filter. So 5,000 miles later a friend did my oil change in my driveway. He also checked the air and cabin filters. The air filter, which is easily seen when the hood is raised, still looked great, clean, almost unused looking, BUT the cabin filter which is impossible to see easily; has to be accessed by manipulating the glove compartment and removing part or all of it. The cabin filter was SO filthy! It had many tiny twigs, leaves, and DIRT. Midas tried to say because we live in the desert and the frequent sand blowing it gets that way. The Midas mechanic agreed and said his filter gets very dirty because of the same reason. Midas asked to see the receipt. He said yes it was changed and showed me the part number on the invoice matched the part number on the filter. I was a little embarrassed but my friend was a mechanic and told them no way that filter was changed 5,000 miles ago and if a customer came to him with a filter that dirty after 5,000 miles he'd question if it was ever changed. In the end Midas agreed to give us a new filter. Guess what? The NEW filter's part number matched the part number on the invoice.....just like the filthy filter! So Midas was trying to pull something over on us by comparing numbers. That just proved to me the integrity of the place. IN ADDITION for the "Engine service parts" of the invoice I was charged $45.98!!!!!!!!!! Really????? At Napa, where Midas got the new filter from, the total for both filters is $25.26! Makes me wonder if indeed they used synthetic blend oil and did resurface the brake rotors. The brakes are no longer squeaking though! At least the Midas employee was unfazed by my anger and still respectful. read more

Make sure they have the parts before you go otherwise they will charge you an inspection fee and say they don't have the parts . In my case, they said they had the brakes but not the Roters, not a big deal I didn't think I needed Roters. So I went down there and sure enough Raul Gonzalez said I needed Roters, gonna have to wait til Tuesday. I was in town visiting my parents for the weekend, I couldn't leave the car that long and he charged me the inspection fee because I didn't have the work done.... I explained that I was going to have the brake work done there it's not my fault they didn't have the parts (I couldn't wait til Tuesday). so they placated me by saying I'd get a free oil change next time I was in town. So now I'm back in town , needed an oil change so I called Raul Gonzalez up, now he says I could have the free oil change with the brake job. Well since I had the work done elsewhere I don't need brakes done and that was not explained to me before . I think I'd remember that being a requirement when I had planned to get the work done once I got home . And also FYI Raul, I had the brake work done at a Suzuki authorized dealer they showed me the Roters and they were fine. Beware of the "Midas touch" it's expensive. read more

Legally, you have to be informed of any payments you need to make BEFORE your vehicle is worked on/ inspected. Thank you Raul for trying to charge me $40 for the COURTESY break inspection. Don't pay for anything unless they tell you before hand and you sign for it. read more

We have taken our car here for several things and have trusted that what we were told was fixed was actually fixed. We had service done and went back several times with the same complaint with the power steering. We were told every time that there was nothing wrong and there were no leaks, yet we still had fluid leaking on our driveway. We took the car to another shop and asked them to check it out as a courtesy. They found the leak and the pump was also broken. Midas was unwilling to offer any help with this being that they were the ones that originally serviced the power steering. We had to pay additional money to get it fixed. We will not take our car back and do not recommend them. They do not stand behind their work and not trustworthy. read more

After a service there, and brake repair pad replacement, I checked my air cleaner while servicing my air flow sensors. I paid for a complete filter and oil change, but the air filter was not clean, or replaced at all. I have been a customer there for many years, but will never go back after paying for service that was not preformed. Also the rotors that were replaced a year ago have also failed...poor parts?? Bad warranty as well, I had to pay for labor and some parts on failed pads! Terrible! read more