We were new to the desert and needed a mechanic. I almost did not go with Wrench Monkey because it is still about 30 minutes in a direction I do not frequent but I am so glad that I did! Arthur is the real deal.
I have a 2013 Honda Accord that I use for mostly commuting. I noticed that I was having trouble accelerating on the freeway which can be death when those big rigs are coming for me, or at least that's how I felt getting onto the 10 from the 62. On the 2nd day of the acceleration issue, I was too paranoid so I called AAA to tow my Honda to Riverside. My guy said, transmission was DONE and I needed a new one. I called Arthur for a second opinion. I told him what the problem was & what the other shop was telling me. He was apprehensive to tell me much without being able to see my car in person but by the verbiage of the other shop, he knew something didn't sound right. Let me tell you, this shop was trying to get me into a used transmission for some odd 3k and for a new transmission 5k+. The lady who worked the front desk was using scare tactics to make me commit to a new transmission & recommended that I did not drive the car AT ALL. I called AAA and towed the car to Arthur. It was not the transmission at all. Yes, my transmission needed to be serviced, because I had never done it but Arthur had a plan for that. Turned out, I needed new spark plugs.
One thing I really like about Arthur is that he does not try to rob you. He gave me a list of things that needed to be serviced for my car and let me know which were urgent and what I could hold off on. With just getting into a new home and having such a long commute, during the surge of gas prices - I needed that help. I really really needed that help.
I have taken my car back quite a few times to get caught up on my maintenance. I have had my car since I drove it brand new off the lot and really wanted that new car feeling back. Arthur has not disappointed. He said to me that my car was driving smoother than manteca on a hot tortilla & that man was not lying. I sometimes prefer to get into my Honda rather than my Mercedez because it is such a nice ride.
I sent my husband to get his work truck fixed and because of all the modifications he's made, Arthur had his work cut out for him. There was one issue after another, after another & Arthur took this job personally. I truly respect his work ethic. I also sent my sister & my mom for multiple services.
My mom is always a "karen" as the youngsters say, and I told her in advance, don't you play with my mechanic or you can't go to him. I meant it.
Another thing I like about Arthur is that he has SO much information that he is willing to share. When he tells you what is wrong with the car, he will explain it in detail, how it works, what happens if, what exactly needs to be done, generic or OEM parts/prices, pluses & drawbacks, I mean its endless. I have learned a ton. I get a real kick out of diagnosing my car before I take it to him to see if I am correct. I started to think I was a real mechanic & I may or may not have looked up classes to increase my mechanic skills but that's a story for another day.
If you need a legit mechanic, try Arthur. I do not believe you will be disappointed in the slightest. Customer for life. read more