This was my first time in using this shop, which was recommended via word of mouth…read more I came in to have my car's entertainment screen replaced. My overall experience was great! I like how I was kept informed of how the work was being done. I was brought into the shop to see an issue from previous work as well. The owner also went above and beyond with this screen replacement, and I feel he was very honest with the work he performed. I will definitely come back to Action Auto Sound & Security for work I need done with two other vehicles. Thanks guys!

In today's environment it is challenging to find an area specialist who offers a quality service,…read morehas availability, all at a reasonable/great price. Shaun, with 30 years experience, is clearly one of a kind at the top of his field. He installed a (just released) VIOFO 329s 2 channel dashcam in my 2026 Honda HRV in lighten speed. Cannot say enough about his professionalism, customer service .... And most importantly the end result

Had a new key fob system installed. Did a good job, but charged $150 for one hour of installation…read more Actually took about 5 minutes. ???? Got an estimate to install a $260 new CarPlay radio for $530 installation fee! Be careful with their install fees. Grossly overpriced for the time it actually takes. Look elsewhere first or do it yourself. Was also supposed to get an estimate to install new car seats. Was supposed to call me back that day. Never happened... to this day.

They installed remote start (with Drone app) on my Lexus truck. It works as intended. I had viper…read moreremote start installed by another company on my teen's Lexus a few months ago. I wasn't too impressed plus they were stupid expensive!! So after they did my truck, I asked if they could install the smart start app on his truck for longer range. They explained all and were able to. They were professional throughout and finished on time as promised. Prices were fair and reasonable.

I went here to get a second estimate after first visiting an unnamed car audio installation place…read moreon Sudley Road who quoted me a price of $1900 to replace my factory audio system with an aftermarket CarPlay model. To be fair, the $1900 estimate came from a place with a "show room" displaying various models of units and speakers, which is something Sound Tech and Tint doesn't provide. But what they did provide was the same end result, for about 40% less! I saved over $700. In addition to that, the guys at Sound Tech were much more personable than the Sudley Road guy, and they took the time to break down and explain the costs line by line beforehand. After the fact, they took the time to familiarize me with my new system by sitting with me and answering any and all questions I had, which was much appreciated since I was new to CarPlay. I have no hesitation in recommending them!

I went to the windows tinted in my, new to me car. The gentleman was very courteous & professional…read more I was very satisfied with his it turned out! Plus it was not as expensive as I thought it would be. A lot of bang for your buck. Finally, he was very efficient.

Integrity and quality should speak for themselves. Reviews that appear to be self-posted to boost a…read morebusiness's ratings raise obvious credibility concerns. Screenshot included. But that is not the reason for my rating - I rate and review to share my customer experience. Extremely disappointing experience and a serious lack of accountability from this shop. My experience: JN Lead Enterprises Corp. doing business as Black Optix Tint damaged my vehicle during tint installation, later refused to honor their agreement to repair it, and failed to correct multiple tint quality issues under warranty. Timeline: On January 5, 2026, I brought my vehicle in for tint installation. During the pickup walkthrough that same day - before payment and before taking possession - I noticed damage to the rear passenger window in the ceramic frit area, and pointed it out to the installing technicians, Ayden and Taven. The damage was acknowledged, confirmed it did not arrive like that, and documented at that time, summarizing the partial payment agreement. We agreed that I would pay half of the service that day and the remaining balance once the issue was corrected. On January 7, I returned to the shop and reviewed the damage again with Ayden and the owner, Edessa Reed. During that walkthrough it was also noted that an irregularity in the tint film aligned with the damaged portion of the glass. Edessa stated the shop would cover the repair and suggested using a local glass partner (their preferred third-party specialist) to evaluate the window. At that point we discussed that the solution could range from a quick repair to full replacement depending on the specialist's evaluation. Over the following weeks I followed the process requested: I obtained replacement quotes from the dealer, coordinated with the shop's recommended glass specialist, and had the vehicle inspected. On February 5, the specialist evaluated the window and determined the damage could not be repaired and that full glass replacement would be required. Then on February 11, after finding out a replacement is necessary, the shop owner, Edessa R., reversed her position and stated they did not believe the damage occurred at their facility. A refund does not resolve damage nor does it deliver the service promised. The cost of replacing the glass and re-tinting far exceeds the value of the tint service. Multiple independent shops (including another Black Optix location) have evaluated the damage and reached consistent conclusions regarding the location of the damage and the visible tooling mark adjacent to it. Separate from the glass issue, there were also quality concerns with the tint installation itself, including excessive trapped debris, bubbling, and scratching that was acknowledged under warranty but never corrected. Accidents happen, what matters is how they are handled. In this case, the damage was acknowledged on the day of installation, discussed again during a follow-up visit, evaluated by the shop's chosen glass specialist, and now the shop decides to deny responsibility.

If I could give 0 stars I would. They quoted my husband $199 for our Lincoln sedan and our suburban…read morefor their special they are running prior to his appointment and said it should take between 1-2 hours. He arrived for his 9 am appointment today and told him they do not do windshields when he arrived. it took them 4 hours to get the tint done on top of them charging $438 for the tint to be done WITHOUT the windshield. They lie about their pricing and management/ owner acted like they couldn't care less. Needless to say we cancelled our suburban appointment. We will not be returning and will not recommend this "business" to anyone.

I took my car into Varitech because I heard a concerning sound while I was driving on 95. Eric…read moretried to duplicate the sound to figure out what the issue was. He worked in my car for over an hour but couldn't find any issues. He refused to charge me and told me that if I heard the sound again I could bring my car back. I am so thankful that I have found a trustworthy mechanic. I won't be taking my car anywhere else. Thank you Varitech!

Eric (owner) assessed my vehicle, found a problem that was not previously detected by other repair…read moreshops, and he was able to fix the issue at a very reasonable price. We will taking all our vehicles back to Veritech.

Jermaine did an amazing job replacing my husband's Cadillac CUE screen, the before and after…read moreseriously speaks for itself. Fair pricing, quick, and just really easy to work with. What really stood out is he didn't just do the job and leave. I asked him a bunch of random questions and he actually took his time, answered everything, and made sure I understood. He wasn't trying to upsell anything, just giving real, honest advice. You can tell he genuinely knows what he's doing and cares. Don't think twice, just book him.

Jermaine was fantastic. Setting up a time and location was easy. Work was done quickly and…read moreefficiently. Very personable. High class service!!! Highly recommended.

Would definitely recommend coming here for car electronics installation. Everyone I spoke with was…read moreknowledgable and there were no issues with installation. I wanted to install a backup camera on a car without one, my car needed a video interface as well to use the current screen. I wanted to keep the default screen and not have to replace the head unit, so I did my research, bought the parts, and was initially going to install myself but after having it for a while and not getting a chance to I decided to look for someone to do the install. Safe & Sound had been a recommended option from someone and the reviews were great so I decided to reach out. Rich answered my initial email in a detailed manner, providing options and of course noting that when you come in with your own equipment there's no guarantee it will work. Went ahead and stopped by the Chantilly location where Sam also walked me through the options and provided the cost and breakdown of any items.

At the beginning of September 2025 an accident left me unscathed and my 2011 Toyota RAV4 totaled…read more Best car I've ever owned. I found an identical car to replace it, but it was missing the SiriusXM tuner. Jared and Michael at the Chantilly Safe and Sound Mobile Electronics made it right. I walked in without an appointment and I was told it would take an hour and a half. I believe I was out of there in less than an hour. After speaking with them, their expertise was obvious and their customer service was superlative. I am 71 and not easily impressed, however, I have now found my Go-To store. They had never met me before and did me VERY right. That is why they have my sincere thanks and highest personal recommendation!

We asked WDA to put a remote start in our 2002 Jeep Grand Cherokee. Set a date and time to bring…read morethe vehicle in and Mike was there to greet us. Told us how long it might take and sure enough, right on time. Mike is super nice, explained how the remote works. Definitely recommend this business.

Their pricing can be more affordable example a radio for $229:54 should not cast $2600: after they…read moreinstalled it.

I've had three car stereos installed at Metric and every time the installations were clean sounded…read moregreat. When the time comes, I'll use them again.

My son took his vehicle to this bum to get his amp installed along with a custom subwoofer. This…read moredude used cardboard and duct tape to fill in the area below the subwoofer instead of using any other method besides that and has a nerve to say he'll charge $100 to fix his garbage work! if you want quality work done avoid this guy at all cost!