As I was leaving work I discovered a had a flat tire…read more I saw City Bicycles was nearby but closing in 10 minutes. After calling them, I ran to get there before they closed and got there with one minute to spare. I was only intending to buy a tube and change it myself as to not keep them open... but Charlie offered to stay an extra 10 minutes and install it for me. (For a labor charge of course). Thanks City Bicycles for getting me back on the road quicker so I could get home on time!

Terrific service. Great staff. I must have passed this shop hundreds of times without noticing it…read more Very glad I finally saw it. I'm definitely going back.

These guys are courteous, professional and best of all, problem solvers…read more Bikes are in excellent conditions and rightly priced, rent or sale. Highly recommend Liberty Cycles!!

Communication, customer service, response to issues, quality of equipment all need to be improved.read more

Dope bike shop. Highly recommend. Fantastic bike rental. Great staff. Wonderful communication. And…read morethe Felt AR is fastest bike I've ever ridden.

Very unreasonable team :( I rented a bike for 2 days, but I ended up up returning it within 1 day…read more They denied a refund for the second day for me, saying the rental took away other people's chances. But literally I rented my bike as a walk-in - there are literally plenty of bikes for rental. Their business is not thriving enough to think so highly of themselves lol. Should have been more reasonable as people, instead of trying to juice people out of every penny.

Stopped by mid-afternoon to get two rear wheels trued…read more Very reasonably priced. (At least by compared to shops we're used to in San Francisco) Super nice guy William got them both done in about 20 minutes while I grabbed a coffee a couple blocks away. You can tell walking in the door they're set up primarily to do maintenance and repairs. I asked if they had any degreaser in stock as my chain/gears are in dire need, he said they'd be ordering some and should have it in next week. So I'll be back next week.

incredible vibe! Open mics. Art. friendly lovely staff. what a lovely place to come hang.read more

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

This guy is operating a bike shop out of a storage facility - the address on this google listing is…read morewrong. He quoted me $100 to replace the spokes on my back wheel and $120 with the derailleur repair. When I went to pick it up he wanted $210 for a host of unauthorized repairs. At my normal shop, this repair on the spokes would have cost less than $50. When I refused the extra charges he took the chain and derailleur off and gave me mine back back in a plastic bag (did not put them back on). When I refused the additional charges he said that the quote I got was just an estimate, even though he never contacted me about the additional charges in advance. He condescended to me about how much work it took for him to replace the spokes. He also adjusted my breaks which I did not ask him to do and now my front break is very loose and I need at least 30 feet to stop now - very dangerous. My back wheel where he replaced the spokes was left with damage (filed down with scratches, pictured), and is now very misaligned. Very turbulent ride home - I will need to take it elsewhere for additional repair. He did a host of unauthorized repairs, like drilling into my rims to replace my regular spokes with heavy gauge spokes which he tried to charge me extra for and said I had 'no class' for complaining. I did not say anything about the Chinese per his response that is defamatory. I did curse him out - which he deserved. He did not communicate with me at all during the repair, never asked me if he adjust my breaks, drill into my rims or replace my chain. He also removed an old display which I did not ask him to do and tried to charge me for it. Con. Rudely made me wait 23 minutes outside the storage unit he operates out of to bring my bike down, even though he told me what time to pick it up and I was on time.

Let me start by saying I'm newer to riding clipless/this was my first "big" bike purchase. I…read morehaven't written a Yelp review in years but felt compelled to do so this evening because I had such a great experience at Bicycle Habitat vs some other shops I went to in the city... I had previously tried getting a bike from the Specialized store on the UWS and while they were friendly, their service times left a lot to be desired. Same goes for Hilltop in Williamsburg (also owned by Specialized) - those guys treated me like I was a sale/noob and really couldn't have cared less about figuring out what was "right" for me given I wasn't going to be buying a bike from them. Nice guys, but once again - backed up for weeks on the service side of things. Back to Bicycle Habitat - Matt and the team were awesome. Took their time with me after a build and helped me get sorted with both shoes and clips - adjusted my bike a bit and really made sure I got some practice clipping in/out and that I was all set to go before walking out the door. All in all spent over an hour in the shop both chatting with the guys and getting set up with the new bike. I will 100000% be bringing any and all future bike needs to the shop and will be making it known to friends/fellow bikers that this is the place to go. More than happy to support the shop - 5 star service and looking forward to my next return.

Outstanding customer service. Elite mechanics. Competitive prices…read more A rare Triple Crown!

Danny and team here really know bikes, especially specialty import bicycles such as Focus. They…read moredemonstrate a high-level of passion, care and quality through the service and tune-ups they provide. After my bike was totaled by a reckless Uber driver, I thought the love of my life was gone forever. Not only did they get her back running again, they did so in even better condition before the accident in a quick turnaround. And since Echelon is a Focus dealer (the BMW of bicycles, trust me), they were able to get replacement parts far cheaper than other bike shops across Manhattan Thanks for being a cut above the rest, Echelon!

Avid cyclist -- 200mi/wk. For a couple of months I had a creak and rattle I could not diagnose…read more BB/crank/cog/rear disc/? Drove me crazy -L'Etape, 2 century rides and lots of training miles with the problem getting worse. Jorge identified the problem -- wrong grease in my derailleur hangar. Not an easy diagnosis; but a very easy fix. Thanks!

As a longtime Campagnolo adherent, this is the only place I'll bring my bike for service as they…read moreare top notch, super friendly and reliable. In addition, they are the only Campagnolo certified shop in Manhattan.

I was kind in a stressful situation where my tire went flat when I was cycling over the…read moreWilliamsburg bridge. I stopped to put some air in the tire but it went flat again right away. Turns out a had a leak in the inner tube. I looked for the closest bike shop and Conrad's was it. I called and asked if they were open. They asked what was wrong and I explained. They said come right over. Really nice people. They fixed it right away and the price was very reasonable.

Had an issue with front gears, talked into full tuneup and several replacement parts. In the end…read morethe tuneup was good but the original issue was not solved.

Brought my bike in recently for a small repair. The repair was done, but not perfectly, as they…read moredidn't have a part that was an exact fit (but didn't tell me that until AFTER the repair was completed). Will, the manager, tried to upsell me another accessory, claiming that the part that was repaired is actually defective (it was not). He also gave zero guarantee on the work done, so that if it breaks tomorrow, even, no recourse. It felt sleazy that he kept on changing the story about the repair and refused any responsibility for their work.