Shop owner was very helpful and knowledgeable and took care of us quickly. Even offered a student…read morediscount. We'll definitely be visiting again for all our bike needs

Always always always receive top quality service at this shop. Everybody is super friendly. Had…read moremultiple issues with a previous bike and very helpful in fixing those issues. Even gave some advise on what new bike to purchase. Came recently for a tune up on my new bike and had great service again. Everyone is very knowledgeable, willing to help, and answered all my questions.

When I received my Power Goat V3, I took it to LastMileNYC for some work. They told me that they…read moreonly work on the brands they sell and they don't sell PowerGoat ebikes. So I went to a local bike shop in the east village call BikeFix and I really lucked up. BikeFixNYC is for anyone out there like me that spent several thousand for an ebike from California that has no support/mechanics here in NYC. Surron, Super73, Onyx, Ghostcat, Revv1, PowerGoat, you name it and BikeFix got you. They honestly do not disappoint. Plus they're honest and trustworthy. I brought my PG V3 for some new rear shocks and Greg did a phenomenal job. He also removed some pegs that I had difficulty with. I won't take my bike anywhere else!

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

I'm fairly new to the area but I do a ton of exploring on my e-bike. This shop is very close to me…read moreand wanted to have a go to mechanic for the bike and I must say that Ozzy and staff are amazing! I brought in my Lectric bike for some repairs and routine maintenance and they did not disappoint whatsoever! I just purchased another e-bike and will be bringing it to them as well. You guys do great work!

The staff at Urban Cyclery is nothing short than exceptional. I stopped after a recent trip to my…read morefirst ever cardiologist appointment at age 52; extra weight on and a former daily cyclist, NYC bike messenger in the 1980s, I'm a lifetime fanatic who realized that he needed to get back on track. I was curious about e-bikes, and Ossie the most excellent friendly mechanic I've dealt with, helped me with my decision with a test drive in the rolling hills of Maplewood! I had such an amazing ride, it re-sparked my passion for cycling, after that ride I bought in 2 of my bikes for work there and they are both riding fantastic, the work they do, helpful advice, friendly warm demeanor, all ushered in a new era of my cycling that I now have passed down to my son, we go on rides every other day, and his enthusiasm has created an even stronger bond. I am so grateful for these guys at Urban Cyclery, they are a real asset to the community.

I went there for my e bike repaired, they didn't had the parts, the owner was polite and requested…read moreme to contact different people, overall the service requested was not done which is the repair, but got a closure. The place was big and by the looks of it they repair and sell a lot of e bikes and normal bikes.

Excellent service, after taking my scooter to 3 different places without any luck. Jaime fixed it…read morefor me in less than 24 hrs. Super reliable

New Bike Purchase Success!…read more As I searched for a bike shop to purchase a specific type of bicycle, I found out that bike shops do not usually have a high rating. I lowered my expectations until I found the Bike Hub in Jersey City. Buzz checked and found the bicycles that I wanted to order and made it happen fast and seamlessly. As I will visit the shop soon to pick up my bicycle. I appreciate the quick response time and willingness to find exactly the kind of bicycle that I wanted. Thank you, Buzz

Set up my bike perfectly, got it back very quickly. Did a great job with the tape on the…read morehandlebars. Also picked up a nice Italian seat of great quality. The gears are changing with such ease. I have never rode so smoothly!

It was very fun and I had a great time with my friends but my scooter was slower than others but…read morethat's the only part that was bad but I really enjoyed it and recommend it to anyone visiting or living in NY.

Mark was so helpful and accommodating!! He found the perfect cushy seat for me! We had a great…read moreexperience!

Rented a monthly bike. First bike was too big, a Medium. Went back to swap it out and was treated…read morerespectfully. David and Jason hooked me up with the correct size Small bike. Their usual Small was too small and they found an older model in Small that was a bit bigger that fit me a lot better. They also swapped out my SPD pedals quickly and efficiently. These guys go through a lot of bikes daily. It always seems busy with lots of people, so be patient, they'll take good care of you. I rented a bike last September ('21) and again in June ('22) and will rent again next time I'm in town.

I rented an aluminum road bike from Unlimited Biking, and it was a miserable experience that left…read moreme stranded with a broken bike in the middle of nowhere. The bike was poorly maintained and generally unpleasant to ride. But things got much worse then the cheap plastic pedal fell off half way through my ride. I couldn't screw it back on as the screw threads were completely stripped. I was able to get to a nearby bike shop, and they confirmed the bike couldn't be easily repaired and would need an entirely new crank arm. I called Unlimited Bikes, and they offered to bring me a new bike. According to the agent, they had a truck in the area, and it would take them about 30 minutes to get to me to deliver another bike. After 40 minutes I called back to get an update. The truck was about 45 minutes away. What blackhole time warp caused the truck to get 15 minutes farther over 40 minutes is a mystery. I waited another 30 minutes and called to check on the status. The truck was still 45 minutes away. At this point, I got frustrated. They said they could expedite a bike over, but there was traffic and it would take 30 minutes. I waited another 15 minutes and called to check in again. There was no truck available and no spare bikes. WTF. They suggested I get an UberXL and take an hour ride back into Manhattan. They refused to cover that cost. Needless to say, very unhappy that they wasted my entire afternoon and left me stranded. And get this - they refused to refund the cost of the bike rental!!! After fighting aggressively over the course of a week (and contesting the charge on my credit card), I finally got a refund. But wow. I highly recommend avoiding Unlimited Biking at all costs. It's not just about getting a bad bike, you could find yourself dangerously stranded or worse, injured on your ride.

Askin sold me my velotric electric bike. I wanted a bike for fitness and leisure. His…read morerecommendation was spot on and I love my bike. Got it on sale for 1300 then bought all the bells and whistles to go along with it. Asking never charges me extra to fill up my tire or when I ask him to look at my chain or any small question I just stop by and he makes himself available. Most recently I had to troubleshoot why my bike stopped working and Askin took it through all the the troubleshooting through the warranty and didnt even charge me for all the time he spent to check whether it was my display or lithium batter. What I mean is , the shop is very fair. Maybe you pay a bit more for a bike or parts but you get access to an expert who's willing to take the time to coach you through bike ownership. I found this very helpful. He keeps pretty standard hours with the occasional weekday or weekend day off. Anything I've asked about he researches and gets back to me so his follow up and follow through are on point. Ive been eyeing electric scooters and will probably go through him again because I dont want to feel on my own for the maintenance etc.

Awesome and very professional shop! They are very knowledgeable with electric scooters and the…read moremechanical aspect of it. Got a new lithium ion battery with the best safety protocols! High-quality service!

Absolutely incredible service from NEW JERSEY CYCLES. They saved my cross-country trip! After…read morebreaking my chain in Staten Island, NEW JERSEY CYCLES was able to quickly fix my chain and get me back on the road. Thank you for the route advice. My bike is running like new!

Got my bmx bike assembled same day 2 hours after I dropped it off…read more Great service for a very affordable price. Kind and welcoming staff. Ill be back