My wife and I have used NTI Computers for over 15 years. Ken and team have kept our computers up…read moreand running smoothly on the best and latest security at a reasonable price. They also offer a 6-month checkup that they do remotely. They are always accessible, friendly and eager to help. Scott V.

I have used NTI computers for many years and have always received great service. Today (8/06/2025)…read moreI had a problem with renew my Carbonite account. I called them for assistance and 15 minutes later my problem was resolved. You can't get service like that any were else. I would HIGHLY recommend them for all your computer services. I give them 5 STARS. REGARDS, BOB G.

Matt was terrific. I had lost my audio and an online fix failed and locked my computer. I thought I…read morewould not be able to get my programs back and within 24 hours That Computer Chick completely fixed the problems. The cost was very reasonable. I recommend Matt and That Computer Chick as highly as possible! Mike B.

The customer service was great. The gentleman that helped me was very friendly and knowledgeable. I…read morehad an external SSD that died after a couple months of use. I had a lot of data on it and brought it here to see if my data could be recovered. Luckily they were able to recover it and the turnaround time was one business day, which was amazing considering the holidays are right around the corner and I needed that data fast. The cost for the service was more than fair and they even upgraded me to a slightly better SSD free of charge! Thank you and I highly recommend you!

I had Dan Mentzel set up my new computer and transfer data from my old computer almost a year ago…read more It has never been right and I am still struggling even though he was paid about $500. He is very opinionated and doesn't pay attention to the customers needs, but rather tries to force his way of working and preferences on me. I have never been able to get Outlook to work correctly for contacts, mail and calendar to sync with my phone because he prefers Google and set it up that way. I don't think he knew what he was doing with Outlook, so just wouldn't do it, but wouldn't tell me he couldn't do Outlook. He lied and said if I didn't have Google on everything, it wouldn't work with my car. My review is worse than "Not good". He is the worst. Sandra L

Daniel was exceptional - Friendly and extremely knowledgeable. Diagnosed the problem accurately,…read moretook his time to explain what went wrong and showed me what to do and charged NO fees. Highly recommend him.

I've used CNR for three different repair services over the years and they have delivered efficient,…read morequality service every time. Their prices are reasonable and their staff is friendly and helpful. I would recommend them to coworkers, friends and family.

I rarely remember and or just don't take the time to write reviews but this is one I couldn't…read moremiss! If I could give CNR 10 stars I would! I was having serious problems with my Mac Pro. I was ready to take a hammer to it! The upgraded the RAM and installed a T of storage solid state and it's moving quicker than my Mac Air! I truly haven't dealt with a more professional team. From my first phone call to the moment I walked out the door. They were lightning fast and so reasonable in cost i couldn't believe it! When I picked it up it was all set up in their reception area where they presented it to me. I can tell you if you have any need for a computer repair, upgrade or assistance with any computer don't even consider anyone but CNR!

I went to see if they could help me open my computer up for a repair that I was doing on my own. I…read morespoke to a person who said they needed to look at it, but it could be either no charge or up to a small fee to take the screws out, depending on complexity. The person behind the counter when I arrived actually provided me with a set of tools at no charge to try on my own, and told to come back if I had problems. The tools enabled me to do the repair myself. I was so touched by their ethical, helpful customer service and, it makes me determined to go to Peachtree Computers first when I have a related task I need to pay to have done. I trust them.

This location has good reviews, but it looked like it was completely closed a few weeks ago. I…read morevisited in the afternoon but there was nobody there.

When I first called this company, I thought I'd be working with Matt Karls, the man shown on their…read morewebsite as the owner of the company. Instead, the whole process has been very impersonal, like dealing with some no-name large company, not a locally run company. Despite asking for an experienced technician to call to help with the computer issue (Chrome throwing up an error message several times a day) a young-sounding man called who despite knowing what the problem was in advance, had done nothing to prepare for the call. He didn't have any ideas regarding how to correct the issue I was experiencing with the Chrome browser. He checked a few things that I had checked a million times. This was a complete waste of money and I still haven't received an invoice from the company, but today I received a harassing text from some company called SquareUp threatening to turn the bill over to collections if they don't receive payment. Have no idea if it's regarding the non-work done by Roswell Computer or not since I'm still waiting for an invoice from them. When I looked up the number, it's from a place called Atlanta Repair Computer Service and NOT from Roswell Computer Repair, so have no idea if it's even the same company. Update: Talked with Roswell Computer Company today and they claimed to have emailed an invoice and stated my email correctly. However, when the representative started spelling out the email, he stopped and said that they had a typo in the email address and that's why I hadn't received it. He corrected their typo and the email arrived shortly aftward. Avoid this company! They do not have experienced technicians contact you even when you specifically ask for that. They waste your time doing some of the things you've already done. Matt Karls, the friendly face on the website, will not be calling you or coming to your home to help with your computer.

I called a week ago and left my name and number for a computer repair. The answering machine said…read morethey will get right back with you and I am still waiting for a call back! Poor service!!!

I'm really glad to find someone I trust to repair and advise on hardware. They are super friendly…read moreas well. Getting to their location is a bit of a drive for me but worth it.

Computer Renassaince is a horrible business. Steven Child's sold me a Anti-Virus Software named…read moreKapersky that is completely trash. He refused to refund the purchase. Kaspersky does not allow you to use your computer. You can't even access internet. Took back 3 times for same issue over few months. Issue never resolved! Do not go here! Wasted $140 & computer in worst shape! Perfect HP computer ruined! Staff has bad customer service!

I dropped off my work laptop off for a cracked screen and paid in advance. The guy that checked me…read morein was very nice. I explained the situation and he quoted me a price to repair the screen. It was completed ahead of schedule and I got a call to pick it up.

CRU replaced the fan in my ASUS ROG laptop. I use it for day-trading and it drives 3 monitors plus…read morethe laptop monitor. The laptop is awesome with 64GB Ram and 4TB SSD. I mention this only because this laptop runs 24/7 with heavy graphics and processing demand. This requires all the cooling it can get. I am writing this to express my extreme satisfaction with the services they did on my laptop and the promptness of providing that service. I was able to take the unit in at noon and it was ready at 2:30. If your computer is mission critical, THAT MATTERS. Their prices were fair and I am one happy camper. Thank you Jacob and everyone at Computers R Us.