Nice selection of electronics. I was shopping for a TV for an apartment and was greeted and directed to an associate. The sales associate was knowledgeable and friendly which made my purchase quick and easy. read more

Yelp filtered out my original review. I don't know why, but here it is in part.... I went in the store (St. Davids) for the first time today and was amazed with everything the store had to offer. But my main objective was to purchase an IPAD 4, so I ventured back into the Apple Dept. First the area was only staffed by 1 associate, so I expected a little bit of a wait. What I didn't expect was to be ignored the entire time I was in the Apple dept. I stood at the register and waited for over 25 mins before I left to go find another associate to help. The sales associate never aplogized. He propmptly printed out an invoice with his associate ID number so that he wou;ld get the commission and told me to take it to the front registers too check out. So up front I went to wait in yet another line. Micro Center on the whole is GREAT for your PC needs, But if you want something from Apple, go to the Apple store. read more

Micro Center has definitely "upped" their game as far as customer service and speediness of checking out goes. Their prices are extremely reasonable and I would only go here to purchase ANYTHING refurbished. Stay excellent and keep doing what you're doing Micro Center. This is the only place I will go for anything computer and electronic related. read more

I just finished building my pc that I got and when I turned it on I went into bios and was in a loop and I tried getting out of it by restarting my computer and it started saying error loading operating system and now I don't know what to do as it does not let me do anything read more

Really helpful and knowledgeable staff. Great selection of products and good location for both public transportation and ample parking for your own car. Sometimes service waits can take a while but the team of knowledge experts are attentive multi-taskers. read more

This year, I decided to build my first gaming PC from scratch. Piecing the entire thing together on PC Parts Picker, I was kind of dreading the nightmare of having to order all of the parts separately, from multiple online retailers, and hope that everything showed up in one piece, exactly as I ordered it. Then I discovered this Micro Center. Living in Philadelphia, it was only about a 40 minute drive, so on a day off, I decided to make the trek up. I drove up with every intention of just looking around, but I brought my list of parts just to see, never expecting them to have even half of what was on my list. Up until this, I had only tried Best Buy, and seeing as they had, at most, one or two of the parts I was looking for, I set my expectations pretty low. I walked in and for the first time in my life, truly understood the expression "like a kid in a candy store". I was overwhelmed by their stock. They not only had the parts I was looking for, but they had parts I hadn't even thought to check out. Being able to walk around and see the selection, I found myself making some changes to my PC on the spot. Which was another great benefit, they had a computer on the floor I could hop on to check my Parts Picker compatibility to make sure everything was still going to work together. What I had intended on being a quick trip up to just browse their selection, turned in to a 5 hour long complete build. They had almost every part that I had wanted. The only thing they didn't have was a specific case I was looking for, and that's on me and not them at all, as I was trying to hunt down a very specific case. Otherwise, they had everything I wanted, and also had everything I didn't even know I wanted. That brings me to my only real complaint and it's not even with the place itself, it's specifically with two employees. The two guys in the tech center that I dealt with that day. I believe their names were Charlie R & John N (I think I remember that that was what was on their name tags). And my complaint...? That I wish I had met these guys months ago, I would've saved myself a lot of headaches and apprehension about making such an expensive purchase. These two were absolutely incredible. Not only did they take the time to answer every question I had, they actually made really valuable suggestions and ended up swaying me to change a bunch of my initial ideas and parts that I had picked out. They used the term "future-proofing" while helping me choose some of my hardware (which is a term I have now taken to using in my every day vocabulary). If it weren't for these two super helpful guys, I feel like I would've made a few choices that I would've regretted down the line. I wish I had a Charlie and John for every large purchase I had to make from here on out. I cannot express my gratitude enough for these two employees, so much so that when I returned a week later because I decided to upgrade a part, that I immediately sought them out upon entering the store to ask them about my decision. Again, they were super helpful this time around, showed me reasons why certain things were or weren't a good idea, and I ended up spending another hour or two longer than expected picking up some more parts and peripherals for my build. These two were just stellar, and for everyone I recommend Micro Center to because of my positive experience, I will also be recommending one or both of these two helpful gents to seek out as well. Just absolutely top notch, helpful, and super knowledgeable guys. If I ever see them out, I owe them a beer or seven at least for the amount of eventual regret that they saved me. Charlie and John really made a good experience absolutely exceptional. So what started as a trip to Micro Center with every intention of being a quick browse to see what was available, ended up with me leaving with all the hardware I needed to completely build out my first gaming rig (much to the unhappiness of my bank account, but well worth it). That is absolutely because of and thanks to John and Charlie, because without their help, I would not have felt as confident in buying the hardware that I was either on the fence about, or unfamiliar with. They really took the time, and believe me it was a lot of time because I kept pestering them with questions every time one popped up in my 5 hours of being there, to explain everything to me and make sure I left there with all the proper tools I would need for my first build. While I definitely give Micro Center 5 stars for an amazing experience, I wish I could also amend and give those two employees their own 5 stars and then some. I will definitely be back for any future computing needs and will be sending every one who asks me about me amazing new rig to this store. read more

I came here to buy the parts for my first pc. The customer service was phenomenal and they tried to help me save money in every way I could. They were also very friendly and not condescending even though they clearly knew more than me. They answered all my questions and were incredibly helpful. I'm definitely coming here again read more

Terrible!! Drove an hour to get there today with my 10wk old son to buy a 60inch TV for my 5 year anniversary surprise present for my husband. Walk in give them the sku and they bring it up to checkout. The cashier asks me if I need help out to the car... Ughh yes, it's 60 inches I have a baby in a car seat and I'm 5ft tall. I guess I could help someone get it into my car. So they ask me to pull my car up, fine. 15 minutes later no one has come out with my tv. I walk up to the window and point at the tv and they lip someone is coming, fine. 5 minutes later my baby is crying so I'm getting annoyed too. Grab my baby (still in the car seat) walk in and grab the dolly the TV is on and told them I have to leave I guess I have to do this alone. 4.... FOUR... Employees watched me load it into my SUV. Why? Why could none of you come help me? So pissed off I called the store on my way home to talk to a manager and the phone rang for 5 minutes! Place is a joke go to Best Buy. To top it off somehow they sent the receipt to my husbands email (they didn't ask if they could) and now he knows what he got for our anniversary. They screwed up my day twice. read more

Electronics wonderland - I only wish I lived closer. They carry just about everything electronics-related you can imagine. For me, their DIY department is what makes this place stand out: Arduino and Raspberry Pi boards, lots of sensors and components, cases for your completed projects, soldering tools, etc. They also have the biggest collection of technical books I've ever seen - it reminds me of the tech department at Borders before they closed down. The store is laid out as a bunch of themed rooms with aisles of products in the center. Some of the rooms include: DIY, Apple, HD Video, Build-Your-Own Computer, etc. Each room has an employee who specializes in that one topic. Another neat section is the kids' electronics and science kits department in the DIY room: it's a great place for birthday gifts. I didn't realize there were still places like this until a friend told me about it. When Borders closed, it wasn't easy to get tech books anymore; when Radio Shack closed, it wasn't easy to find Arduino boards and loose electronic components anymore. I was very surprised to see this kind of stuff is still available here. read more

So far I have had the most horrendous customer service experience with Micro Center. on 3/28/2020 I dropped off my PC because I got a blue screen. Usually the Micro Center team is very skilled at getting things done in a quick seamless manner. Welp no this time apparently. Received a phone call the next day explaining my Windows 7 software had been corrupted. Said an upgrade to Windows 10 was needed. I accepted that and gave them the go ahead. Before leaving the conversation I asked about my stored data and they responded saying they could store it for an extra charge. Based off my experiences in the past I trusted they were doing the right thing and accepted the extra charges for the stored data 'service' . So they go ahead and start the process of moving my data and installing Windows 10 and at this point I will point out that they also recommended moving to an SSD but I declined because my bill at this point had just about exceeded $500. At the time I was not upset with the amount of money each service cost. Fast forward to 4/2/2020 they say my computer is fixed and ready to go. Again will stop to point out that this PC build was for gaming purposes so all the essential hardware was still working being my video card, my Nvidia 770 graphics card and all other hard ware. Only the soft ware of Windows 7 was corrupted. I get my PC back I plug in and start connecting the to wifi and get the portable drive that my data was stored in while they were transferring. I come to find out Micro Center had all but just installed Windows 10 and left me to do everything else! Google Chrome not installed, anti virus system not installed, all my Microsoft software's not installed, you name it and it most likely wasn't installed. At this point I was disappointed but as long as the rest of the hardware worked I could look past it all. Well guess what none of that worked either. My Nvidia GTX 770 graphics card is experiencing a code 43 problem which is a KNOWN problem with Windows 10. Something I figured out within 10 minutes of searching for solutions on Google. Through my communications with the Micro Center team I had mentioned many times that I am a gamer, the PC is specifically built for gaming and that I have no idea how PCs work and that's why I went to them. They didn't care to check to make sure all the drivers and hardware worked in conjunction with Windows 10? I wasn't pressuring them for time either if they needed more of it I would have happily waited! Time for the real kicker the past two days I have spent trying to get in contact with someone via there phone which just goes straight to voice mail every single day or email which I have sent the main team with no response. And then today I went to their live chat and explained the situation to Ian for him to just simply suggest 'try installing it from Nvidia.com'. Fine I thought Ill try doing that even though I had already did that before but hey I have someone in chat we can talk and I can tell him the problems I'm having. I tell Ian in chat that I started downloading and I'll keep him posted about the situation. Not even 5 minutes in to install Ian leaves the chat, the install doesn't work and I'm back at square 1! That is why I am writing this review. I usually don't because I try to think everyone is trying their hardest. But I am currently down $500 for a barely operational computer that I was assured 'just' needed Windows 10 software only to find out it needs far more then just that. If anyone from Micro Center sees his you have my phone number I've given it to you many times now. I want to point that I have made a few purchases at Micro center in the past year, new TV, new headphones and whenever a computer at work stops working I always push to bring to Micro Center. Well I can't say I'm running back there anymore. read more

Wow... I often by electronics at Amazon, but I went to Micro Center the other day for a wireless keyboard. I was assisted by Megan who really knows her stuff. I'd already researched options, but Megan wanted to know how I was planning to use it. She showed me what I was looking at and then showed me three different options! Ultimately, I choose a Microsoft model that I wouldn't even have considered without Megan's help. I've since been back and, of course, sought Megan out. Okay... my first stop is Micro Center now. Same price, great selection and people that know what they are talking about! read more

I traveled with my friend all the way from Breinigsville, PA to this place because he believes it is the best computer store around. It is very impressive inside and I agreed to go because there was something I wanted too - a solid state drive. Turns out, I had already ordered a solid state drive on Amazon, but it had not yet shipped. I called to confirm they price match so I thought, "well, if I go, I can buy it from Microcenter and just cancel my Amazon order." I get to the store and I see they have Super Mario Bros installed on a raspberry pi. I cannot resist retro gaming so I start playing. Right when I am at Bowser (boss fight) the sales rep comes to interrupt me. Never interrupt a gamer during a boss fight! Well, to add injury to that minor insult, that guy turned out to be the one I had to ask about getting a solid state drive. I showed him on my laptop how the solid state drive was sitting in my Amazon purchases but had not yet shipped at the price of $149. The Microcenter price was $159. I was asking for a $10 price match. HOWEVER... it turns out that the Amazon price had gone back up to $159. I found that irrelevant since I could prove to them that I was clearly getting it for $149. They refused to help. At this point I am FURIOUS. My friend continued to happily shop, but I was extremely annoyed I had made this trip. On principle, I of course decided to stick with the Amazon purchase. I was confused why my Amazon order had not shipped yet so when I called Amazon they were surprised too and upgraded my order to 2-day shipping to make sure it would make it on time (it was supposed to arrive in 2 days). Sure enough, I received my solid state drive in perfect condition yesterday. So yeah, in the end, I'd give Amazon 5 stars and Microcenter 2. I'd give it a 1 based on how mad I was, but I do have to recognize that their selection is outstanding and my friend looked happy. I just wish they knew how to treat customers more nicely. Over $10, they lost a sale and a customer. Since I am a physician who has to deal with electronic medical records, over time, that probably means they have lost thousands. read more

i thought i loved Micro center. now not so sure. as i entered the desk top pc dept, I noticed 4 associates huddling around together. as i approached i heard the 'leader'whisper "hear comes one now". When the associate approached me, he asked what i was looking for. I told him i saw a open box/ refurbished, pc for 229.00 I would like to buy. He asked what I wanted to accomplish with it an I said I have a very small business whose MS 7 support has long expired. He explained the 229.00 pc was 7 years old and that I should consider something newer. So 2 hours later and 1000 Dollars lighter I bought a brand new dell), I started thinking the 229.00 pc would have done what I needed it to do for 5 more years. You would think that after 2 hours of negotiations I could not have to wait at another hour at the service counter. Then 45 minutes to install 8 gigs of ram. My wife in the laptop dept had a similar experience. She had one question, but 6 advisors were trying to edge out each other and 'help' her. So what should have been a 200 dollar 20 minute trans action, turned into a four hour 1000. dollar evening. read more

I love shopping here but it seems the quality of staff has gone down hill the last few years. I've had to correct the sales people a few times and today I'm pretty sure all the guys on the floor were in the same frat. I was debating buying a new stone but they annoyed me.. And in the time they were playing grabass they didn't even think to ask if I needed help. I didn't but they should have been a bit more professional on the floor. read more

Great selection and knowledgeable sales staff, but a friend bought a new HP PC here two years ago which suddenly failed to boot up. Microcenter wanted $40 to diagnose the problem. Instead, I took it to Second Source in West Chester on the basis of a free diagnostic coupon. The expert technician there called me back in mere hours, and the problem was that the motherboard had been screwed in cockeyed, and wasn't seated properly. He said he'd never seen such a thing before and it was extremely unlikely that this level of ineptitude had happened at the factory. Therefore, by error or intent, my friend bought something other than a new PC. The motherboard had obviously been removed and replaced (poorly). There is also a SATA cable that falls off at the slightest touch. Disgraceful. read more

Go here for tech support!!! I'm usually pretty good at troubleshooting and using the web to fix problems, but after losing my mind over an issue, I brought my laptop in (which I didn't buy there and was 3 years old) and they fixed the problem FOR FREE. They definitely earned my future business for tech needs. read more

Not happy with their clearance items .. they can be return damage goods.. so buyer beware. I still like the new items but if your people tell me this is how it is them try to cover it up later i will beware of them .... read more

A few weeks ago, we bought a monitor there and they stated they price match. Today, we called to get the monitor price matched for the Black Friday sales. The worker stated that we would have to come in to the store to get the money refunded, which is an hour and a half drive. When we finally get there and speak to someone at the register, they inform us that they refunded the money after speaking to us on the phone. No one informed us they were able to do this, after the first associate said we had to come in. They had an email and phone number to reach us, but no one did. 3 hours of wasted time and gas because an associate gave us wrong information and no one provided a phone call. read more

I live across town, and whenever I'm looking for a new computer or components, I actually bypass all the other stores and come here. Most recently, I bought a refurbished Toshiba laptop that's been great. Now, I've got the dreaded blue screen of death on my home computer, despite having what I thought was pretty kick-butt virus protection...so I'll be going back for a new desktop. Not 5 stars, because the sales staff really is variable, in terms of helpfulness and downright lack of knowledge. Considering the pressure I've sometimes felt on the sales floor, they're probably commission-based. Still, if you can blow that off, the selection here is great! read more

The way that the store treats customers is unconscionable. Long checkout lines, one person at a register. Management unsympathetic. Awful!

Just purchased a new monitor at Microcenter, and an awesome guy named Matt went above and beyond to help me out. Everyone else was extremely nice and helpful when looking for other items. I will definitely be returning for future items (most things here are always cheaper than Newegg, Best Buy, amazon, etc) read more

I recently needed a new legacy (Windows 7) laptop. My local Best Buy (which I first visited, despite feeling like I was about to make a pact with Satan) fortunately had none. Nor did hhgregg (which I like, given their reputation). I looked online and found another computer dealer which has since stopped retailing. Thus, I came to this store, which had a good selection to offer. I was assisted by Dave Block, who ably helped, answering my technical questions and recommending a product with which I'm quite satisfied. I highly recommend this store & Mr. Block in particular. read more

The selections they have is outstanding. Any dealings I've had with the staff have been sub-par. Workers are hard to find and even you do they can barely help you but are quick to put their commission stickers on there. read more

I have no expertise in the computer field. I have a tech expert for that who keeps things going in my office. We had a major computer failure just after Christmas. My tech thought he could make the necessary repairs. I went to Mircro Center and bought what I was told to buy. Upon additional testing of the old system, best idea was a re-do with new PC and other hardware. Guru went to Micro and spent nearly $1500 in new equipment. Making the earlier purchased West Digital My Book stand alone no longer needed for back up purposes. I went to the store today with said WD new in the box with my receipt. Walked up to "Returns" and said we had replaced a whole system and no longer needed this piece. Please accept as return. I hand over my credit card. Yes, said the service rep. But since the receipt was "old" -- not the equipment as he asked someone if they still sold this WD item and they certainly do -- he would have to ask someone about it. He seemed to have no trouble while on the phone with whoever he called. Another individual came to assist and she didn't indicate any problems. All of a sudden I'm offered a "gift card" when the rep already has my credit card. I ask what the gift card is for and he says it's for the return. I say what does he mean by "gift card" -- just ring up the return on my credit card and we're done. He says he can't do that. "The receipt is too old." The reason he will not refund what I paid to my credit card is not because I opened up the equipment and used it. And not that the box is open. Or not that they don't sell this WD piece any more and cannot take it back for that reason. Or not that it's not made by WD any more. The reason he will not refund the money I paid for the WD piece is because "the receipt is too old." "What am I do with the gift card?" I ask. "You can spend it here." I told the rep I will be making a complaint to VISA and left. We had just spent nearly $1,500 in Micro for a whole new system and upgrades of hardware and Micro won't refund about $110 on a WD we no longer need because we spent $1,500 instead and no longer need this external hard drive. They are insisting that we either keep this WD piece we cannot use or get rid of it ourselves or spend the $110 in that store in addition to what we just spent for a whole new system and in addition to what we spend there throughout the year. NEVER AGAIN will I set foot in the place and I've told my tech not to buy equipment for my office from Micro. Micro Management: I can think of a lot of reasons a retailer would not make a refund on equipment the customer used and brought back and wouldn't make a refund on equipment if the box had been opened. But don't tell a customer with a closed box and the same bag the item was purchased in that a refund isn't possible because the receipt is 'too old" while you're selling the goods in the store for MORE than the customer paid on sale and the manufacturer is still making the goods and the item is heavily promoted and advertised as top of the line goods YOU can sell again in the next five minutes. We spent $1,500 about six weeks ago and I bought this WD between Christmas and New Year's. Don't tell me the receipt is "too old." Not if you want this customer's trade again. read more

Probably the worst telephone contact support. In store help is OK but you cant get to communicate with the store by phone. Management seems to be deaf to complaints! read more

I called Micro Center to discuss replacing my HDD in my 2012 iMac with an SSD. They said it would be no problem and quoted me $59 for the service (I was supplying my own SSD and 2.5" to 3.5" adapter). So I went to the store a couple days later, waited in line, filled out the form, got checked in, and gave them my computer. I wanted to ask a technician a question about reinstalling the OS before I left, and he told me that installing an SSD wasn't possible because the computer's temperature sensor was incompatible with the an SSD, causing the fans to run at high speed all the time. He said I would need another sensor (which he wasn't able to provide or even recommend). I researched some options on my phone while I was deciding whether or not to leave the computer there or take it back home. I immediately found a solution from OWC, which seemed to fit the bill perfectly - a specially made sensor and cable adapter, specifically designed to solve the compatibility issue in 2012 and later iMacs with SSD swaps. I showed the technician the product page, he didn't really take a very close look at it, and said "Well it might work, but I don't know." He looked at some takedown instructions and came back a few minutes later to tell me it wouldn't work. Now I know for a fact that people have upgraded their 2012 iMacs with SSDs without issues, so at that point, I lost all confidence in Micro Center's ability when the technician flat out said it wasn't possible. So I took my computer back, ordered the OWC cable/sensor, and installed my SSD when the cable arrived without any issues. I'm not a computer expert by any means, but I'm fairly tech-savvy. Maybe if the technician was more open to other solutions, I wouldn't have wasted an afternoon packing up my computer, driving out there, spending time getting checked in, packing it up again, and driving back home. It could have also been avoided if the person I talked to on the phone was more thorough finding out the details of the drive swap, instead of just saying "Yeah we can do that, bring it in." The only reason I'm giving two stars instead of one is because I didn't actually end up spending any money there, and they didn't do any work to my computer. It was just a pain in the butt experience, and I won't be going there again. The store also looked pretty run down and dilapidated - think "Blockbuster Video" before they closed...pretty much the opposite of how a technology-centric store should look. I want to support brick and mortar computer/tech stores, but if they continue to provide a poor customer experience, I foresee them suffering the same fate as businesses like Circuit City and Radio Shack... read more

I recently discovered Micro Center about a year ago. I can't express how much I love this store. As a self proclaimed IT Nerd, this store has everything I could possibly need. What's wonderful as well, is that the employees are knowledgeable about their products, and also hobbyists as well. They also have a HUGE selection of books and energy drinks. read more

been here several times. its my go-to when i need something quickly, otherwise i'll order parts online. sales people are on an off with their knowledge. i had a component i bought 389 days prior, never opened, and did not have a receipt. they took it back ($9.99) and i got credit which i immediately spent fourfold. always a deal on something and its hard to walk out with nothing once you go in. read more

Microcenter is the only consumer computer superstore around anymore. Circuit City, CompUSA and More Computers are gone, Best Buy is an all-media outlet, Radio Shack and Staples are jokes trying to be in the computer market. I love that Microcenter has a ton of parts on hand and one of the best catalogs that come out every few weeks. I can't agree with another reviewer that their support is pristene. It's not. If you get a floor guide that isn't arrogant or seems not to be bothered by your questions, then you just got lucky. Most of the time I seek for items on my own or look for a floor guide who has been helpful in the past (since I frequent this store a lot). Prices are overblown on a lot of items but competitive and great deals on other items such as CPUs, some hard drives, RAM, (and someone told me their TVs are well priced). read more

I came here on 2/13 looking for a gaming computer. I ended up finding an asus rog g20 for $459 off the sticker price, an amazing sale. I was actually able to exceed my expectations spec wise but stay in my budget (I had hoped for a gtx950, and got the 960). I never thought I'd see a computer store like this again. After experiencing Fry's in Los Angeles, I was spoiled, and Best Buy felt like a giant radioshack full of overpriced crap. I decided to give Microcenter a try and they had everything; they were well stocked with a variety of our needs (robotics, computers, printer ink). The pcs were labeled with every stat I needed to know, and the selection of gaming pcs was very good.The service was fantastic too, as the manager came over and thanked me for my purchase; and a salesman named Frances helped me without being pushy or annoying. I am happy to say I will be returning here for future upgrades, ink stockups, peripherals, and arduino kits. read more

I continue to visit this business until I've had a bad experience, and then I stay away for a few months until a sale lures me back into the store. If service were consistent I would award a five star. There are, however, some fantastic salesmen. They are able to offer advice about the technical aspects of your contemplated purchase which will influence your purchase once you are informed. Although I embrace technology, I simply do not know everything that some of the salesmen do. I really appreciate their help in some of my purchases. I tried to use their low price guarantee once and it was far too much work. I was made to feel like a nuisance. I hope they realize that if the low price guarantee was easier to use, I would walk out of the store not only with the sale item, but probably a cart filled with other items too. I like the location of the store. I usually also stop in one or two of the other stores nearby. read more

Had a great experience the other day at Micro Center. Megan was my helper and made everything easy in a non-pressure way. She diagnosed what was important to me in a product and helped me make the best decision. What a treat. I am clueless about computers and technology and she made things a lot easier. read more

Great service, knowledgeable staff. Worth the trip. Leagues above Best Buy. I had hardware trouble with the laptop I bought, had ZERO hassle getting the unit replaced. Oliver, the tech guru who helped, was awesome. read more

It's definitely easier on mind to deal with actual people and being able to pick up the merchandise yourself rather than ordering them online and hoping they come in one piece particularly when you are buying an electronic devices. Also some of the sale reps are not only very knowledgeable but also very kind. read more

Love this place. Staff is always friendly wish I didn't have to drive an hour to get there. But until they open a store in DE it's my go to for computer parts. read more

They always have great deals as long as you know what you're looking for. The email adds are great to keep up on the sales. The staff lack social and customer service skills, but its never a problem since I get what I want without needing assistance. read more

Micro center has v friendly knowledgeable staff Tiny batteries for watches etc cost a fraction of what they cost in Rite Aid Staff are v helpful Always fun cool place read more

I give this place props 4 sho! Knowledgeable employees (aka geeks) that are more than willing to help with anything you need. One thing, the checkout is difficult to find like FO REAL THO. Peace read more

THIS PLACE IS A JOKE. I came here to buy a new computer system. Sales guy sold me on a Dell gaming desktop with a 4k monitor. Brought it home, hooked it up, monitor doesn't work. Back to the store - tech guy WASTES MY TIME WITH A 15 MINUTE RANT ABOUT COVID-19 (FYI - NOT MY FAULT JACKASS) - then he gave me a fix to supposedly hook up the monitor correctly. Turns out when I got home it still didn't work - called Dell tech support and I was told the fix this IDIOT gave me was for LAPTOPS - not desktops. This tech moron had NO CLUE what he was talking about. And just FYI - I'm NOT a stupid idiot who never used a computer - I write code for websites, thank you very much. When I went back I talked to another tech guy who was even more worthless than the first one. So I went home, gathered up every single thing I bought from these morons and went back to return all of it. I even had another asshole sell me a pair of computer speakers that turned out to be TOTAL CRAP. Seriously - these people are USELESS IDIOTS. read more

I shop at the Micro Center in Saint David's. I am there 2-3 Times a week as an IT Professional. The Store has a great Selection of Equipment and the Sales People are pretty well trained in every department. My Biggest Complaint is the Checkout times. It is absolutely the worst and I complain about it often to whichever Manager is there at the time. They never have enough people at the registers and the checkout process is slow because they ask you a million questions that the sales people have already asked. Do you Have Microsoft Office? Do you want the extended Warranty? Do you want to use your Microcenter Credit Card? Do you want a Microcenter Credit Card? All while the managers are walking around and see the long lines and do absolutely nothing. More than one time I have asked for more people to be added to the registers. Don't even think about going there on a weekend unless you have 30 minutes to stand in line. Their solution was to put a TV there so you can watch while you wait! They need to go to a WAWA and see how the Professionals do it! read more