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    Micky's Bake Shoppe

    5.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Bake My Day - Text message from magali review

    Bake My Day

    4.3(558 reviews)
    9.2 km
    $$
    14 years in business
    Women-owned & operated

    I have 0 complaints. The cake & cakepops tasted so…read moredelicious. Very moist & obviously the presentation was AMAZING as well. My daughter loved it! The baker was professional and nice. We will be back for future birthdays and any desserts!

    This business was completely unprofessional from start to finish. A gluten free cake request was…read moreconfirmed on the initial phone call before any deposit was sent. My wife clearly stated she needed a gluten free cake. Hours later, the business owner sent a follow-up text, even though the dietary requirement had already been discussed. After we sent the deposit, which was described as non-refundable, an additional $15 charge was suddenly added. I explained there was a misunderstanding and that we would rather not move forward. Instead of handling it professionally, the owner became defensive and dismissive. During the call, we were spoken to in a condescending and hostile tone. I responded in a condescending tone to match theirs, and the owner abruptly hung up. After the call, the owner later sent a text instructing us not to contact the business again, even though we had not called or texted back. The deposit was refunded, but the way the situation was handled was completely unprofessional. This was never about the additional $15. It was about honesty, transparency, and professionalism. Instead of acknowledging the misunderstanding, the owner doubled down, deflected blame, and personally attacked a customer. Even more concerning is that the owner's response tries to attack my character publicly instead of addressing the facts. They brought up a dealership review from eight years ago, which was simply about negotiating a vehicle purchase, to claim we "bully" businesses. This is irrelevant and clearly an attempt to discredit us rather than take responsibility. Based on this experience, it is clear that accountability does not exist at this business, and that they are more focused on trying to silence or detract from what occurred than taking responsibility. Readers can decide for themselves. Update: Additionally, after I responded to the original reply, the business owner edited their response and changed the story, context, and accusations in an apparent effort to further discredit me. I have attached screenshots showing the original version of the post for transparency. Update 2: The business owner previously responded by publicly sharing my private information. I reported the comment to Yelp, and Yelp removed it after determining it fell outside their Content Guidelines. In my opinion, publicly sharing a customer's private information is unacceptable.

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    Bake My Day - Pop demon hunters derpy tiger

    Pop demon hunters derpy tiger

    Bake My Day - Pop demon hunters

    Pop demon hunters

    Bake My Day

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    Micky's Bake Shoppe - desserts - Updated May 2026

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