This store is weird they say they are hiring but never want to hire I applied for online pickup which i am have experience but the manager refuses to hire me I have 2 hears of experience plus a resume that includes details read more

I'm all for giving senior citizens, jobs. They should NOT COMPLAIN, however, if you need to be checked out, because the self checkout is not working. Or, complain that the delicate, breakable item you just paid for, needs wrapping to get home safely. I just blocked Michaels from Facebook, and deleted the app on my phone. Shopping should not be stressful. read more

I always find what I'm looking for at Michael's! I'm an avid crocheter so i'm often looking for different yarns, embroidery threads, safety eyes, and other items. I usually go to the same section so I don't usually need to ask for help. However, on the off-chance that I do need assistance the employees are always kind and happy to help. And the store is always clean! read more

Combined with the sales and coupons you can get some really good deals its a great place to find the last part to make your project complete since they carry everything you need in the crafting world....they also offer classes for young and old read more

Michaels - Getting ready for the Holidays - Arts & Crafts Near Me - Tinley Park, Illinois

They should really make a 0 star option! Giving it one star seems very generous on me or anyone else who's shopped there and had to conversate with Rai/Ray?! Absolute asshole to say the least. She seemed to complain about all the basic daily job duties Michaels or any other company for that matter requires. Talk about someone with zero patience when one small thing goes wrong. Having to void an order once or twice due to false advertisement and a voucher not working shoulnt have caused the scene it did! Slamming paints on the counter and bitching to your manager for overrides due to the "customer messing up" is quite literally the most childish act I've seen in a place of work by far. My voucher never ended up working at the end of the transaction due to "somthing i did" but at that point I was too fed up to care. Maybe he or she woke up on the wrong side of the bed but hoping rays day gets better so other customers don't have to experience such an unfortunate experience and so this individual doesn't negatively represent all Michaels' locations ! read more

I always love going to this Michaels. Their products are well placed and I can always find what I need. I also like the fact that they always have cashiers so you are not waiting in line so long. read more

I had ordered an item for same day pick up curbside just to be told that it was going to be given to me two days from today. I live an hour away. Never got an email or a call to inform me. That's why I ordered for same day! read more

I went here with my mother this past weekend. The store was your typical Michael's store. The problem was at checkout. Apparently they re-designed the whole check out process so you have to go through this cattle heard management type of line to get to the register. It wouldn't be clearly obvious to someone who hasn't been there since the change exactly where to go to check out. We mentioned to the cashier that the new check-out line system was not desirable and it was not clear how to get to the register. The lady said, rudely, "There's a sign right there". pointing to a sign at the entrance to the maze that wouldn't be conspicuous from the main isle. She continued rudely, "It's been like this since the beginning of September." I guess gone are the days where customer's opinions matter. If I'm not rude to someone, I don't expect them to be rude back. This lady took it personally and made the whole shopping experience a bad one. read more

I stopped in today and picked up some fall flowers. Received my military discount, in store discount and 40% off. It's a great time for flowers and so much more. read more

Dismissive staff and management totally tried to get me out without helping it's busy and were in a pandemic light up and help or Stay home and shelter in place read more

Horrible customer service. Tried to check on an order didn't get an answer on the phone the whole day. Tried again today, finally got an answer but the person who answered was totally rude, and seemed like I was bothering him with my questions. Didn't try to help me at all. read more

This Michael's was great. Their clearance rack had 90% off and I was able to get some fake succulent plants as well as some notebooks, mosaic tile kits, ceramic trinket jewelry dishes, pencil pouches, and more for around $1 or so. It is a large Michaels but my one complaint is how they seem to be lacking in employees. It is difficult to track one down. Always print out a coupon from online to save some money. The frames always seem to be on sale as well. I like the convenient location within this strip mall. The other thing is they don't have a cart corral in the parking lot so please don't be rude and take your cart back in the store, lol! read more

i was there and i was in front of the line and the cashier said to the person behind me "u can go in front of her she will be fine " and then she went and she kept say it to everyone behind me till it closed and i had a bun of things so i had to put them all back and i am never coming back ever again. read more

Get ready to wait 20 min. In line. Due to incompetent managers. And super slow cashier. I'm 8 deep in line

Earlier today, I was going to purchase some couplers for decorating bags (for cupcakes). I was originally going to purchase them online and realized I might as well buy them in store because of shipping costs. My boyfriend calls the store to see if they have them in stock at this location and the girl was like "do we have what?!" And while he was explaining again she interrupted him and said, "I'm referring you to someone else." Someone else answered and as my boyfriend asked, "hi I was just wondering if you guys had couplers for decorating bags? It's what you put at the tip of-" "I KNOW WHAT THEY ARE. Yes. They're on stock." "Okay thanks" Not have a nice day, or anything. First of all, the first girl was just kind of like okay shut up I don't know what you're talking about and now this next lady just shuts up my boyfriend. Well sorry but with some of your employees not know what we're looking for, we'd thought you explain. Get it together and get a better attitude. It's not like we called and said we were going to kill you. read more

I always think of Michael's first whenever I am doing any kind of craft. Whether it's crocheting, pumpkin carving, or finding materials to make my boyfriend a noose or a gallows, I always come here. They do have quite a wide range of things you can do for crafts. If you're looking for something crafty to do that already comes in a box and you jut have to put it together, you may want to shop at Walmart or Toys R Us. But those of us crafty enough can come here to figure things out. I wanted to buy a couple of cylindrical jars, such as the ones you can put sand or pebbles in the bottom to hold candles. Not only did I learn that they have these items, but that you can buy in bulk here as well. So if you're looking to put center-pieces together for your wedding, I would see what kind of prices you can get here when buying in bulk before going somewhere else or paying out the dupa(sp?) to have someone else decorate for you! Or even if you just want to enter into the Guinness Book of World Records for knitting your Grandma the worlds longest scarf, I would recommend coming here! read more

This store's staff is always friendly and willing to help. It's a fairly busy location and sometimes they don't always have enough staff working or a full stock of merchandise. I go to this Michaels for EVERYTHING! I'm apart of their rewards program and as they are building the program, I'm extremely happy with it read more