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    Kohl's

    3.4 (20 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    2 years ago

    Helpful 14
    Thanks 1
    Love this 10
    Oh no 1
    Photo of Ann M.
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    5

    11 months ago

    I love our local Lemont Kohls. The staff is hard working, helpful and friendly. The selection is great and the store is nicely remodeled.

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    4 years ago

    Helpful 1
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    3 years ago

    Helpful 0
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    2 years ago

    Helpful 0
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    4 years ago

    Helpful 0
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    Photo of A L.
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    7 years ago

    Helpful 0
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    5 years ago

    Cashier (really older lady) was so rude. I refuse to be helped by her again & she had the audacity to offer my a kohls charge.

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    5 years ago

    Is the Kohls in Lemont, IL looking to close soon? I haven't been there for some time, the place is empty! There was no variety anymore.

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    7 years ago

    Helpful 0
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    12 years ago

    Helpful 8
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    15 years ago

    Helpful 1
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    Love this 2
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    6 years ago

    Business owner information

    Photo of Kohl's Social Media Team

    Kohl's Social Media Team

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    7 years ago

    Helpful 0
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    10 years ago

    Helpful 0
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    8 years ago

    Helpful 0
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    Photo of Mary H.
    15
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    8 years ago

    Business owner information

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    Kohl's Social Media Team

    Thanks for stopping by! We hope to be able to serve you again soon!

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    11 years ago

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    8 years ago

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    Kohl's Social Media Team

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    10 years ago

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    Ask the Community - Kohl's

    Review Highlights - Kohl's

    I placed an order online for pick up and when I got to the store the customer service associate couldn't locate my order.

    Mentioned in 2 reviews

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    1 Happy Girl - Cold Shoulder Details

    1 Happy Girl

    (23 reviews)

    $$

    I had a really disappointing experience with this boutique. I exchanged an item and received a…read morestore credit. Common practice for these small boutiques. You are not refunded but given a credit to use inn their store. When I returned to use it--just five days past the expiration dat (only 6months by the way) the staff member told me it might still be possible to use it and suggested I reach out to the owner, since she has reactivated store credits for others in the past. What's most frustrating is that the expiration date was never mentioned to me at the time of the exchange. It was simply handwritten in pen on the receipt, which I didn't even notice. That's not a professional or transparent way to communicate an important policy, especially when it involves a customer's money. When I contacted the owner, I was told the system automatically deletes expired credits and there was absolutely nothing that could be done. This contradicts what I was told in the store and left me feeling dismissed as a customer. I understand having policies, but this felt unnecessarily rigid and inconsistent. I won't be shopping here again, and I'd caution others to be aware that store credits can quietly expire without clear communication or flexibility.

    I was really excited to go to this boutique to find some unique pieces only to be extremely…read moredisappointed .... Some items are priced decent while the others are ridiculous! I bought an anchor bracelet only to have it break as soon as I took it out of the bag (jewelry is cheap quality and can be bought at the accessory show for way cheaper). I agree the customer service skills are horrible- my mom and I were asked if we needed help finding anything and that was as far as it went. The feeling was cold and unfriendly. The daughter was straight up clueless and had no knowledge of clothing or fashion. I think what bothered me most was the constant being on the phone with vendors and putting up new clothes- if you have customers in your store then you should be talking with them not on the phone. (It was really annoying trying to ask questions while the were trying to talk to a vendor about ordering). The daughter also was eating while people were shopping instead of taking her break in the back room. It's sad because they could have something really good here if they tried and connected with people .... Facebook is not the only connection to be making with your customers. I wish them the best of luck and really hope they can learn some better sales/customer service :/

    Urban Darling - Chicago - Let us build a wardrobe you can count on!

    Urban Darling - Chicago

    (1 review)

    River East, Near North Side

    This was the best decision I could have made. From closet audit to helping me build my wardrobe,…read moreKatherine was EXCELLENT to work with. I always struggle with what to wear and Katherine helped me understand my body type; items to look for, clothing materials to pass up and combinations in my current wardrobe I never knew existed. She helped me weed through my closet, item by item and really get rid of what was unnecessary. Building my closet basics has allowed me to have half the clothing with quadruple the options for outfits. Every day is completely new and different with fewer headaches and quicker decisions! Katherine took time to understand my needs, my personal style and what my life consists of so that my wardrobe truly fits me. Her professionalism, fun personality and promptness helped make the experience that much better. I would HIGHLY recommend to anyone looking to update, change over or improve their wardrobe.

    From the owner: Urban Darling is a community of professional wardrobe stylists; a community where style is…read moreaccessible to everyone, and where everyone's beauty is recognized and appreciated. Like our Darlings, each of our clients is unique. We pursue, for each client, a style that is true to her identity. We clothe our clients with confidence in who they are. Curvy is chic, age carries elegance, and beauty defies definition. Our Darlings come from all walks of life and can identify with many of the obstacles clients struggle to overcome. Whether you're eager to flatter your physique, are looking to land a job, need inspiration for an event, or simply want to sport the latest trend, our Darlings will guide you to radiance within and without. We are here to inspire and empower you through fashion. Let us build a wardrobe you can count on!

    Cait's Warehouse - Consignments and Estate Sales - pete

    Cait's Warehouse - Consignments and Estate Sales

    (44 reviews)

    $$

    Wow. Ok first of all I visit this place as often as I am in the area as I love resale and…read moreconsignment shops. I have frequented this place numerous times and have had the blessing of seeing it grow, rearrange and expand. Once I was in there and a worker there was so kind and helpful and even gave me a deal on the two chairs that I purchased. The most recent visit was just the opposite. No one to help or greet. I asked a question and was treated not only like I was stupid but said, "Here's the stairs right here", like I'm some sort of imbecile. I proceeded to want to check out and two workers were too busy complaining and I stood there and waited until they were done. Then when I gave my card she starts to tell me that my card wasn't accepted but then realized she put it in upside down. No apology just again an attitude. I spent over $50 and I didn't know that as a customer I'm such a burden. Take my advice hire friendly people who work only the floor to help customers if you're too busy to help and answer questions. I will still go but there are other shops in the area that I may consider visiting before I'll go back again.

    It was a huge place. I didn't like how no one talks to you ! You walk in and no hellos. Then I…read morefigure well the desk is not close to the door so maybe they can't here. It was not busy. I walked around went upstairs. And still nothing. When I walked by the desk not a hello or even acknowledgement. I did see some stuff I wanted to buy, but I did pass. I can look for these things at other places. I am not a fan of giving my money to people that don't want it. So try marketplace or eBay.

    Kohl's - deptstores - Updated May 2026

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