The sales associates at this location are very nice and helpful, but the manager is awful. I came…read morein to return a hat I had purchased at the Downers Grove location. This woman gave me such a hard time, telling me I should exchange this for something else, they have so many new things, etc. I kept telling her no thank you, I'm not interested. So, she started to show me scarves and a purse that she thought would look great on me, again, I said no, thank you. This went on for like 10-15 minutes. Then finally, as she was processing my return, she said I have to give her my phone number, email and address in order to finalize the return. I said no, you don't need that information. Then she smirks at me and says, I'm sorry, but we won't be able to do the return then. Really? You need all of this information to make a return? I called another location (Oak Brook) and asked if the above "policy" about returns was valid. She said absolutely not. We only ask that if you want to be on our mailing list (for catalogs) and receive special offers through your email.

VIP service! I've…read morenever been taken care of this way, not even nordstroms. They were the sweetest staff members and miracle workers. I was in dire need for an evening dress for a special occasion, with absolutely no time to shop. It was near closing time and I desperately called and asked what time they were closing, if I could make it in.....they quickly answered and said "come on in, we'll get some dresses ready for you, what size are you?" I was working out across the street and made it 10 min before close...it was the only opportunity to try on a dress. I showed up and these ladies had 8 dresses, with shawls, shoes and accessories waiting for me in the dressing room. Amazing service in such short notice. They never made me feel rushed and it was their mission to make me feel comfortable with what I was trying on. Such great service! I felt like a million bucks!

I'm a petite lady and as much as I enjoy shopping, it can be a bit frustrating. My favorite pieces…read moreto buy are jumpsuits and dresses. If a mini dress comes in a tall, and they have my size, I will purchase that for a more conservative length. Cropped pants are my go to in the warmer seasons, I think you know why. I can't even buy a jogging suit that doesn't need a cut or hem. I don't particularly care for the elastic band around my ankles. Searched high and low for an affordable option for alterations. K&G was recommended. Placed a few pair of pants in my car and stopped in after work. I went to the back of the store and spoke with the tailor. He was very nice; had me try on my pants and made the soap mark at the desired length. He said I could pick them up in a few days. I did. Happy to say that the prices for my alterations are affordable, I am pleased with the end result. I have even dropped off a few more pairs of pants. With that being said, I have found my tailor.

Always great customer service at this location and a good selection of products…read more I'm visiting from out of town but I always stop in

I was just at Von Maur in Orland Park where i purchased a few baby girl and 3 yr old boy gifts…read more I'm writing this because I had the absolute BEST sales associate. She went above and beyond to box my gifts and make them look so special. She was super personable and pleasant and just an overall great person and employee! I have noticed that Von Maur employees are always very pleasant, courteous & helpful. The store itself is always clean and neat. The piano player is a nice added touch. I will always continue to shop here.

Yes I love this store how can you go wrong. It is a luxury store with good prices and they also…read morehave vintages purses that were previously owned When you buy anything here they will also wrap it up for you it saves you time and money My favorite place is the one in at Charles Defective give it a thumbs up

I had a great experience at this store (#135). I ordered some boots online that didn't work out…read more It was the first time I had ever ordered from Shiekh Shoes. I called the store to find out about their returns. The store rep kindly explained the process, what I should bring with me, etc. When I got to the store, which was really nice (organized, clean, nice decor and selection of merchandise), she handled my return, helped make some new selections, checked on different sizes and gave me footies since I had worn slip on shoes with no socks. I wound up making several more purchases which I am really happy with. I look forward to returning soon. Very professional place with a personal touch.

Interesting place ... stuck off in a little strip mall without much walk-by traffic, one has to…read morewonder how they generate business. You won't find this place by accident, but only by looking for it. Nice roomy interior and showroom, enough knowledgeable staff to deliver excellent service, and a great selection of a limited number of brands. It began as a sales outlet for just New Balance shoes, but has since expanded into other brands with New Balance still their highlight. They had a nice selection of shoes for all styles, and also had socks and other items to complement their inventory. Prices were a bit high, but understandably so in a specialty store like this ... you are not in a Walmart or Dick's looking for shoes. Good place to shop at.

#85/2023 Fantastic yet again service wise…read more I see why the store especially this location has so many five bars of stars and only one star poor review was the one who created it to review how bad it was for them over 10 years ago. It sits in a small shopping mall anchored way in the back it's hard to see from the highway you have to really know what you're looking for use your GPS. This is the second time I've come in and received fantastic service. My first experience was April of 2021. I wanted something that had what was called the wide toe box but not a wide shoe and I was just browsing places in the girl was very very helpful at the time and everything was perfect these were some of the best shoes I've owned in a long time I bought two pairs one was more of a running gym shoes sort of thing. But the one that became my daily word pretty much for over two and a half years were these walking shoes in a nice color neutral Brown not just black or the white or off-white whatever they are. I was so happy when I went in there and I said I was in here a few years ago I gave him my phone number and my name they pulled me up said yeah you're here and I was quite pleased to know these exact same shoes are still available and they had them in stock so I got myself another pair because after two over two and a half years of very very hard wear through all different elements for seasons they finally started to begin to slowly get unglued at the sole. But once again I came in in the service was fantastic I had no complaints at all this is an outstanding store right here and even if you have to have something ordered they keep in touch with you and let you know everything that's going on.

I have never wrote a review of a store UNTIL I visited the Skechers yet I to write a post about the…read morestore in the BEVERLY / Evergreen plaza I was welcomed into the store by the two salespeople Christian and Trey. I I will return especially because of Christian ( who I think is the store's assistant manager. I have trouble walking. He made sure I was comfortable and found what I needed. I was intending just to look and see what the Skechers brand was all about. I ended up buy three pairs of shoes. He made sure I was able to receive the stores promotional prices. I will return without a doubt. The scored a great customer I am not sure who reads this post YET if management sees this post a special pay raise or special bonus . John Breslin

In the newly renovated Evergreen Plaza, large store with s better than average selection. Friendly…read morestaff, I wasn't greeted but after sometime looking around asked if I needed assistance. Clearance items to the left rear of the store, work shoes to the right rear, some clothing items mainly tee shirts. You'll find more women's shoes, a small selection of children's, and s workable choice in men's. However, if you're looking for size 14, I only found a couple, a few 13's, 12 down your options increase. The helpful cashier signed me up for their rewards program and held my purchase up front for me. I had to retrieve my car from the other side of the lot, I wanted to walk off my lunch. My only change would be more of those little seats to sit down while you try on shoes. I did the belaying one foot thing. I finally spotted one against a far wall but I was done already.

I have bought many things from Chico's in the last four years. I bought a pair of slacks for $89.99…read moretwo years ago but then was incapacitated for a while with cancer so they hung in my closet. When I finally wore them, they felt odd and then was told by someone that one leg looked shorter than the other. Turns out this size 2T pair of pants (tall)) has one leg at 31" and the other is 29". I took them into the store to exchange them for a normal pair of pants. They offered me $9.99! I have spent hundreds of dollars online and at that particular store and that's all they'd do for me. The lady haughtily stated, "Oh that happens sometimes." They can sell defective clothing and think that is just fine! My advice is shop elsewhere. I have to question where their clothes are made and by whom? Children in China? Who knows? Very tacky of them, I think. Terrible value; terrible service

First time stepping foot inside an actual Chico's store. I usually shop online. Service was…read moreamazing; I was greeted upon entering and given impeccable assistance with sizing and colors. They asked my name as I was browsing the racks. When I had a few things on my arm to try on, I was escorted to a personalized dressing room. How special is that. Shopping in the store was a nice experience. I was very happy with both my service and my purchase.