I have used Eich's for custom t-shirts, clothing & trophies. They have great service and a pleasant…read morestaff. Every custom order I have placed has been perfect and on time Thank you Roxanne & Eich's! Lorrie Cummings

I had a really disappointing experience with this boutique. I exchanged an item and received a…read morestore credit. Common practice for these small boutiques. You are not refunded but given a credit to use inn their store. When I returned to use it--just five days past the expiration dat (only 6months by the way) the staff member told me it might still be possible to use it and suggested I reach out to the owner, since she has reactivated store credits for others in the past. What's most frustrating is that the expiration date was never mentioned to me at the time of the exchange. It was simply handwritten in pen on the receipt, which I didn't even notice. That's not a professional or transparent way to communicate an important policy, especially when it involves a customer's money. When I contacted the owner, I was told the system automatically deletes expired credits and there was absolutely nothing that could be done. This contradicts what I was told in the store and left me feeling dismissed as a customer. I understand having policies, but this felt unnecessarily rigid and inconsistent. I won't be shopping here again, and I'd caution others to be aware that store credits can quietly expire without clear communication or flexibility.

I was really excited to go to this boutique to find some unique pieces only to be extremely…read moredisappointed .... Some items are priced decent while the others are ridiculous! I bought an anchor bracelet only to have it break as soon as I took it out of the bag (jewelry is cheap quality and can be bought at the accessory show for way cheaper). I agree the customer service skills are horrible- my mom and I were asked if we needed help finding anything and that was as far as it went. The feeling was cold and unfriendly. The daughter was straight up clueless and had no knowledge of clothing or fashion. I think what bothered me most was the constant being on the phone with vendors and putting up new clothes- if you have customers in your store then you should be talking with them not on the phone. (It was really annoying trying to ask questions while the were trying to talk to a vendor about ordering). The daughter also was eating while people were shopping instead of taking her break in the back room. It's sad because they could have something really good here if they tried and connected with people .... Facebook is not the only connection to be making with your customers. I wish them the best of luck and really hope they can learn some better sales/customer service :/

This Walgreens pharmacy is the worst . Lemont needs to get on the ball. If you didn't call to see…read moreif your prescription is ready they would never fill it !!! Girl thst works the register is extremely rude and needs to be fired asap !!! If there were negative stars I would give a million !!!! Go somewhere else. Your health doesn't matter to these people!! Complain complain complain to corporate.

Do not get photos printed here. I have done so a few times with poor quality results every time. My…read moremost recent time I had 3 rolls of film developed. The final photos, ruined. They do not return the negatives,which is fine, but not if they developed photos are ruined. Then, they would only refund the photos that were completely dark vs just slightly over exposed. Regardless, all my photos were ruined and they only refunded me about 30%.

Unfortunately, their poor customer service out ranks any positives. I'm not sure if it's just that…read morethey prefer a certain ethnicity or what. I only speak English. I have the feeling that if I spoke another language they would have been more than happy to have assisted me. As it was I was made to feel like I was putting them out. Would a smile have killed them!?

Extremely rude employees, they will judge you off your clothes and how you look. This woman with…read moreglasses and dark hair very rude should not be working in the service industry trying to sell jewelry.

#33/2024 This is not a shopping mall Kohls…read more This is one of those standalones that are usually found in the little strip center along the lines with usually a home goods and a Marshalls. It's a ground floor one level it's a very large store. The only thing I don't like about this one is a lot of the sales people that work here now are quite aloof. I tried to get some assistance for some athletic pants and I get to find somebody and ask him to page some like four or five times. I have noticed though the reviews kind of reflect this recently too this is kind of a Kohls if you know what you want you go and get like say a pair of jeans or a shirt and out gone. I will say the one located in Orland Park is a whole lot better and I will be reviewing that one that's an older store multi-level but the staff is what really makes it. Also the stock is a lot smaller here too you can go to two different locations it's amazing when I looked at the stuff that was there for men as far as athletic pants and I was looking for by Adidas it was a very limited selection I went to another location and they had a very large stock. So basically from my two experiences here recently I just given three stars it's average across the board nothing great nothing bad.

I love our local Lemont Kohls. The staff is hard working, helpful and friendly. The selection is…read moregreat and the store is nicely remodeled.

When searching for a bridal salon that wasn't a chain, I came across local business Martellen's…read more (And later I found out that at least 3 of my friends bought their dresses from here too!) Upon scheduling the first appointment, I was treated like royalty. My first appointment, I had no idea what kind of dress I wanted. The staff was very patient with me. I couldn't pull the trigger right away, so my bridal party and mom went to lunch and came back so I could commit to the dress. Keep in mind, yes, you need an appointment to try on dresses. As they were with other customers, we killed time walking around before heading back to the shop. I went in around Labor Day, and my dress originally came in store in December. As my wedding was not until August, I was happy about this. I had 2 appointments for fittings. I was happy that they offered evening appointments for this so I didn't have to miss work. I LOVED my dress and received many compliments. Thank you, Martellen, for making me feel so beautiful on my wedding day.

The only thing that was ok were the mimosas. This was a very impersonal experience. The saleswomen…read morewere gossiping the whole time and our bride was ready multiple times with the consultant nowhere in sight. No, she was not looking for a new dress. Overall, would only recommend if you know EXACTLY what you want cause they will give you the same style you hate over and over!