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    Martellen's Bridal

    4.3 (77 reviews)
    ModerateBridal
    Open 12:00 pm - 8:00 PM
    Updated 1 week ago

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    Married by Martellen's!
    Liz J.

    I visited Martellen's yesterday to find my wedding dress and I was pretty nervous. It was the 4th store I had been to and my last appointment didn't go so well. I knew I liked a few different styles and I've had trouble finding "the dress." I'd almost given up and I worried that it was me that was the problem, and I wouldn't have that "moment" when I just knew. I arrived for my appointment with my mom, sister, and niece. We were placed in a small area with mirrors and seats. The store itself was very open and airy. The owner, Mary Ellen, was very nice and we visited with her for a few minutes. There was one specific dress I was looking for but unfortunately, they no longer had the dress. When I originally called looking for dresses in March, I had made my appointment for April. Because of Covid, that appointment was pushed to May, and then again to June. They were very apologetic, but I understood completely. My attendant was Melissa, and she was great! I had a "dress guide" with specific styles/dresses I liked and what I wasn't looking for. I showed Melissa some of my favorites and described what I was looking for. I let her know there were two styles I really liked and I wasn't sure what I wanted to go with. So, we walked around the store as she pulled similar dresses. Although there were a few I said no to right away, Melissa definitely got the look I was going for. As we searched, there were a few I saw that I really liked, but they were over budget or a different style. Melissa would let me know that instead of pulling them anyway, which I appreciated! I felt very comfortable while I was there and I had my fingers crossed I would find the one. Toward the end of my appointment, I had 3-4 favorites that I tried on again. As I put the first one on, I knew it was the one. My eyes started watering a bit and I walked out saying, "I think this is the one!" My family was excited and they loved the dress as well. Just to be sure, I tried on the other favorites again. My dress was very similar to another one, but the third was pretty different. I wasn't worried about making the right decision at all. I knew my dress was the one. I put it on for a third time and we looked at some veils and different headpieces. Then, Melissa asked if I said yes to the dress, which of course I did! My dress was under budget (yay!) and I put 60% down. It should be here in about 6 months, which is pretty standard. Overall, my experience at Martellen's was absolutely amazing. After the last appointment I had, I was afraid I was too picky or indecisive. But after working with Melissa and finding my dress, I'm so happy. Thank you Melissa and Mary Ellen! I felt like a bride and I'm so excited to get married next year! I can't stop looking at the pictures of my dress. It's going to be so hard to keep this dress a secret :)

    A woman with brown hair, dressed in a gray hoodie and jeans, stands in front of a large mirror in a bridal boutique. She is smiling and holding a sign that reads, 'I said yes to the dress at Martellens,' with hashtags and a website. The background shows a chandelier, a rack of wedding dresses, and a chair. The setting appears to be inside a bridal shop with natural lighting and a neutral-colored wall.
    Veronica A.

    Martellen's was recommended to me by a good friend/coworker. I had not gone to any other bridal shops before and definitely didn't have to after my experience here. Karen was my stylist and helped me find my perfect dress. I couldn't be happier and highly recommend if you're looking to say yes to the dress! :)

    Yessica L.

    I fell in love with a dress from Martellan's and it also happened to be the very first shop I visited. They were so welcoming and did not pressure me into buying that day- which I felt like other shops did. I worked with Karen and she was so kind and patient. She recommended that I try on a style that I had no intention of going with and it was the ONE! They were affordable, flexible with appointments and they made sure that my dress was absolutely perfect when it came to alterations. I highly recommend checking out this boutique for your bridal needs!

    I chose Pronovias' Druida gown at Martellen's.
    Katie F.

    I can't say enough about how special Martellen's owner and staff made my shopping and alterations experience. The store is a must-visit for brides shopping in the Chicago suburbs. As an out-of-state bride, I made appointments at three stores shortly after Christmas with my mom and other family members. Martellen's was the last stop that day, but I had a feeling it would be my favorite. The store is cozy, so be aware of that if you have a large group. Bonnie took me to choose gowns in the back room, which was great. But (thankfully) she pulled what wound up being my dress. I didn't feel pressure at all from Bonnie that day, but knew it was the one and another consultant helped take my measurements and placed my order that day. Since I lived out of state, store owner Mary Ellen worked with my mom to pull several veils to try on at my first dress fitting. They all worked with the dress, and I had no problem picking a fingertip veil with lace detail. It was just as affordable as the online options I had considered. I had two fittings with Violet in the store's alterations department. She created a beautiful bustle for the long, lace-edged train. It was complicated and took time to do on the wedding day, but the bustle stayed secure for hours of dancing at the reception. She also took in the strapless dress under my arms to make it fit perfectly.

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    3 months ago

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    Ask the Community - Martellen's Bridal

    Review Highlights - Martellen's Bridal

    I did find my dress that day and it actually ended up being the dress she and Mary Ellen suggested I try on.

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    Bri'Zan Couture - Photo Credit: Lauren Klusman Photography

    Bri'Zan Couture

    (74 reviews)

    $$$

    I would avoid this place if you are wedding dress shopping. Planning a wedding and coordinating…read morewith vendors is already a stressful enough experience as is. So when you come across a vendor that you wanted to work with, but they are terrible at communication, it's time to cut your losses and pick another one who is going to make your planning easier, not harder. Over the course of 5 weeks, I had messaged this store 4 times to ask if they had one specific wedding dress in store and if so, could I schedule an appointment to try it on. I also tried calling but never got anyone to pick up the phone. Not once did this store bother to respond to my original message via their portal or any of my follow up emails to the email address listed on their website. I understand that they must get a lot of inquiries and sorting thru messages probably would take a while. But still no response after over a month is far too long and literally shows that they are unprofessional and really don't care. Also charging a bride $50-100 just to try-on in stock wedding dresses is wild for this level of a boutique. I have paid fees so that a specific loaner dress could be shipped to a store if they don't have it in stock, and I absolutely have no issue with that. But changing a bride to try on dresses you have already in store is just ridiculous, tacky and not common in the area for this boutique's price point.

    I have mixed feelings about all of my time using Bri'Zan. I originally bought my dress back in…read more2019. The appointment was good. I can't speak much to the skill of the consultant because I came in knowing exactly what I wanted and bought that dress. It came in right as the pandemic was beginning and then sat in my closet for 3 years of reschedules and cancellations. When I finally had my first appointment for fittings, it was awful. The owner basically ran the show for the appointment and it was rough. The dress didn't fit and she told me they couldn't take it out because of the type of fabric. If this was the case, why didn't the original consultant have me size up?! Mind you, I had not gained any weight and was the same size so this was puzzling. I left that appointment feeling super defeated and upset. I tried to get another appointment to retry the dress (because at this point I was ready to buy something else...) and they couldn't get me in. So I waited 2 months feeling awful. My second fitting was so much better. I worked with Kennedy and she was truly like a fairy godmother. She realized that because of my height (I'm only 5'3"), the waist of the dress wasn't hitting in the right spot. A simple fix made the dress fit like a glove. I am so grateful for her care, love and patience on this day! She worked with me for my final fitting and helped erase all of the negative thoughts I had. Overall in the end I loved my dress. It was stunning and fit me perfectly. I would just hope that this helps make things better for other customers in the future.

    Glamour Closet

    Glamour Closet

    (355 reviews)

    $$

    River North, Near North Side

    we had an excellent experience at Glamour Closet. I had no expectations (or plans of leaving with a…read moredress) when we arrived but my goodness did you exceed them all!!! From the vibes walking in to the simplicity of the process, organization of the store to customer service, pricing to expertise, I truly couldn't have asked for anything more! Thank you to Krystina for putting up with my mom, my sister, and myself as we played dress up and ultimately made our way to THE one. The countdown is on to 03/12/2027! we don't have many vendors but I will be telling everyone I know that Glamor Closet is worth the trip to Chicago. the total cost of my dress with shipping was $1515 and she needs next to no alterations!!!

    Service is not kind here. From the moment we walked up my family and I were given attitude. I was…read moreso excited to come here and that quickly changed. It just didn't feel like an inviting environment. Also, website says "full service" bridal shop but in no way is this one. They don't help You get in the dress or give any suggestions? Couldn't find my "stylist" the whole time I was there. P you pick all the dresses yourself which I get but truly so odd. the dresses themselves feel outdated and expensive for what they are. Their overall quality doesn't feel good but you can tell it's really off the rack. Lot of rips, missing hardware, armpit stains, and makeup. I found a beautiful dress (for a better price and beans new) and had an incredible at Jenny yoo. Can't recommend other places enough

    Martellen's Bridal - bridal - Updated May 2026

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