Went to the Appliance Works website and filled out their scheduling request form on 07-14-25. I…read morereceived a text msg. from Lydia that same afternoon & scheduled on 07-16-25. Super easy. Super quick. Super efficient and effective communication. Let's face it. We're all busy. I don't necessarily have the luxury of stopping what I'm doing in the middle of the day or stepping away from my desk to make a call. It's much easier to respond via email or text and I suspect that's the case for most busy individuals these days. They called me ahead of time to let me know Chris was on his way to get my appliances fixed. Our Maytag washer was rockin' & rollin' even with the lightest of wash loads & our dryer has no power at all. After a quick diagnostic test, Chris has everything all figured out. It took him a couple of hours (including time he had to obtain parts) but he got our washer & dryer all fixed up! Repair cost was on par with just about any other repair network in the Valley with far better communication. Not fun paying this stuff out of pocket but still considerably less expensive than a new washer & dryer. I would not hesitate at all to recommend Appliance Works to my friends, family or fellow Yelp'ers!

They came out to look at my 48" builtin Frigidaire that quit cooling but you could still hear it…read morerunning. They said they needed to rebuild the whole closed system. I called another company for a 2nd opinion and he told me that the fridge is still under warranty for parts only. I would still pay the labor. These more expensive builtin units have better warranties than stand alone units. So I called customer service at frigidaire and they got someone out right away and ordered the parts. They explained that I will only be paying for labor to install the new parts, which will have their own warranty and I agreed. I saved about $3,000 NOT using Appliance Works. They've lost a property manager with several properties under management now.

Paul provided absolutely outstanding service!…read more We woke up to discover our refrigerator had stopped working and everything was beginning to defrost. I messaged the bargain busters before business hours and received a response within minutes. Within an hour, Paul had diagnosed the problem and helped us schedule a replacement as repair didn't really make sense in my case. He was knowledgeable, friendly, and kept us informed every step of the way. It's rare to find someone who acts this quickly while still providing such excellent customer service. I highly recommend Paul to anyone needing appliance service.

Paul was friendly, knowledgeable and very helpful. He was honest and a pleasure to work with. Would…read moredefinitely recommend.

Found $160 Queen size bamboo silk comforter for $8 still in the box…read more Brand new battleship game and beautiful 6 pack of hand towels for $8 each.

This place is a total joke and a scam have the stuff I bought didn't work.They sold us goldfish, a…read morebox of goldfish and a box of sunships the Sun ships of it were expired for over a year.The goldfish were spared since the end of last year.Everyone needs to be aware of this place because it's a scam i\nWill be calling the f d a and the better business bureau

Anthony came to our house to address a problem with our dishwasher. He called before coming to let…read moreus know when he would arrive. He was punctual, professional, friendly and respectful. Has been in the industry for years and it is clear that he really enjoys his job and working at B & B Appliances. Excellent service. Highly recommend Anthony.

I've shopped and purchased appliances at B&B appliances four times now. Once was a dryer that died…read morein a rental home, once for a dryer that my kid sent crayons through (I tried and tried, but just couldn't clean that dryer drum enough), another to replace kitchen and washer appliances in my own home, and kitchen appliances for a rental. I appreciate the selection between new, out of box new, pre-owned and reconditioned. I come in with a budget and an idea of what appliance needs I have and it's easy to find what fits within your constraints. I've never received an appliance that hasn't worked and their delivery has always been within the estimated windows. I've shopped around at other national, local and independent retailers and B&B has always had the best prices for the same or similar item at competing stores with delivery and takeaway of the old. I won't say that I shop at B&B exclusively because I always do my research and shop around, but I've yet to NOT to purchase from B&B after comparing four or five appliance retailers. Take that for what it is, a ringing endorsement for you to not waste time waiting for a deal on Black Friday, Memorial Day or Fourth of july and make your way to B&B for your next appliance purchase.

Technician was at my home for over two hours and was clueless of the problem. He had several…read morethoughts on the issue but continued to take the entire refrigerator apart. He finally left without fixing it, not to return Actually a minus 1 star

EDIT: I am changing this review from 1 to 3 stars. John reached out to me and sincerely…read moreapologized. He informed me the technician has been suspended and recognized how dangerous the situation was. He offered me a full refund. There is a lot to be said for a company who takes responsibility for their actions, so I appreciate that. The igniter went out on our oven and we called Steve's. Ash came out and replaced the igniter. A short time later, the oven would not heat again. We were still under warranty, so Ash came out again and said it was a faulty igniter and replaced it again. After that, the oven seemed to be working, but then the door would blow open we smelled gas. We called the gas company and he knew immediately it was a "misaligned igniter". We were informed it was extremely dangerous and the gas was turned off. We called Steve's once again and were told we would need to pay again as this was a "new" issue. It was like pulling teeth to get them to come out again so we had another company come out and they discovered the igniter was installed incorrectly-flipped around so the actual igniter piece was to far away from the burner to ignite properly. (Because it was incorrect, it only had one screw holding it on when there were holes for two screws, but in this incorrect position, the holes didn't line up. So the tech didn't recognize that something was wrong and only put one screw!) The gas would build up in the oven and then eventually reach the threshold to ignite and explode and blow the door open and release gas into the house!! It was beyond a novice mistake on the part of Steve's that could have been disastrous for my family. If I could give negative stars, I would.

Had to buy a new dryer, they told me the board was bad, replaced it and the problem persisted, then…read morewaited us to put more money into a 6 year old dryer! We bought a new one and won't be calling them again!

I my clothes washer stoped and I needed a repair. I looked in line and found a company PULS.com…read moreHe tech came 2 hrs late and reinstalled a switch that I had purchased for $40 they charged me $139 . It worked for 1/2 of a load. Then stopped. I called the back the look again at the washer. I told them the tech started the washer for a couple of mins. And left. They told me they couldn't get a tech out to fix it that day and I would need to select a different service date and time. After the selection, I was emailed a message saying they would not be able to fix it that day or time. Only telling you this because I did file for a refund from CC . NOW.. What a difference in the next company. Mr. Appliance. They were quick to respond and set a date and time to look at the washer. Matthew arrived the next day on time and began the diagnosis. It wasn't long before he found a short in the wire harness. Unfortunately he didn't have the part with him. However he personally went to the parts store purchased the part and the next morning came back, installed the new part and ran the washer through a full cycle. ALL FIXED..., I commend Mr. Appliance and especially Matthew for the extra care and fast service. In highly recommended the company and to the fast and diligent service. If you need work on your Appliances I suggest MR APPLIANCE George and Nancy A. Surprise Az $

Elite came through for me again! When I have a good experience with local companies like this I…read moretend to come back. My washer and dryer needed some help. The dryer was screaming and the washer wasn't draining so I got quotes from different companies using the Yelp quote feature but I knew there was a company I've used before so I hunted them down and sent a request to them as well. That company was Elite. They responded to my quote request quickly and spoke with me about what I needed help with. We got scheduled quickly and then Steve Sr. came by in our scheduled window to help me out. Steve was great! Friendly, professional, enjoyed saying hi to my very enthusiastic dog and kept me informed of all the repairs my machines needed along the way. My machines are up and running like new only about an hour and a half since he arrived. Highly recommend these folks, they're my go to for appliance repair.

Cleaned my washer drain pump filter, and it was flithy. Did a great job, was professional & timely…read morewith their work and very knowledgeable. Had a little problem with schedule. But in the end they did good work for a good price.

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

The positives are they are communicative and on top of…read morescheduling. The technician arrived on time and did a inspection of the dryer.He said everything was working properly. Also, suggested cleaning the back of the dryer for any excess lint that might need cleaning. I agreed because I was hoping it would solve the issue. unfortunately, it didn't make a difference. Looking back, I would've rather have saved the money and applied it towards a new dryer. Overall, my experience was just okay since it didn't solve the dryer issue. I would not use them again in the future.

Quick response, good teck, didnt ask for money up front..suggested origional parts, didnt want to…read moreput in after market parts..I agree.! Very pleased with service..ill do business with these folks from now on.!

Your repair person was prompt, courteous, and polite. more importantly, he did a great job…read more Now, I'm just waiting for a promised invoice to be sent to my email address so I can keep track of my one year guarantee of the worl performed.

I contacted Maret on a Sunday and he came out the same day and Identified the issue with my LG…read morewasher as a faulty inlet valve. He picked up a replacement part the next day, installed it and i was up and running on Monday, the next day! I thought his rates for labor and the part were reasonable. Will definitely use again!

Fantastic service! Prompt, honest, clear communication! Marcus from AZ Appliance helped us with a…read morebroken dryer - a stuck drum. He quickly diagnosed the issues and explained the situation. Before I knew it, everything was fixed and th dryer was back to working like new. He thoroughly tested the dryer before leaving. The pricing was very fair. I'd highly recommend AZ Appliance to anyone with appliance repair needs.