This place is good, but a bit overpriced…read more I was able to work with Star who's incredible, and the only reason this place gets three stars. I ordered prom flowers and was promised that everything is custom made, while what I found online looked amazing, I was a bit disappointed by what I received. For the set I paid $160. It wasn't what I expected nor was it anything to write home about. Highly recommended shopping around.

Update: Upon leaving my original review, the shop reached…read moreout to me via Yelp asking for my phone number to call and make things right. At that point in time I made peace with their response to my review and told them that we could move on. I thought that I could lay the matter to rest and focus on my family during this sad time. Four weeks after my dad's passing, I was beginning to open up again to the world, when I went to my in-laws' home. My MIL had a letter addressed to me; even she was perplexed. It was from Starr. In a gross violation of my privacy, Starr wrote me a handwritten letter using my in-laws' address from their order. In her letter Starr claimed that she did not have my information due to me declining to share it and so she used my in-laws' payment information to find her way to me. Her letter was one full page, front and back, of defending herself and telling me stories of how she is a truly exemplary employee, even staying behind at the store extra late for another order. This letter did two things: 1) it reopened my wounds from feeling like I was unseen and unheard in one of my truest moments of vulnerability and 2) showed me that she still had no awareness of the pain she had caused since she did not apologize and instead told me stories of how she treated other people better than me. I then reached back out to the manager via Yelp to ask for a phone number and good time to talk to discuss something. They told me to just call the store number and stopped responding when I asked for a good time to be sure to speak with the right person. I decided not to pursue the matter because, honestly, it hurt like hell having to deal with this on top of my grief. It has now been 3 months since my father passed, since this all started, and I tried to let it go, but I decided to write this update. Albeit delayed, I think people should know the way this matter was handled -- vindictively with self-interest and an outright disregard for the reason why people need their service in the first place. What an an absolute disgraceful display of professional conduct.

Great service! Beautiful flowers, and very quick delivery service! I placed an order delivery for…read moremy mom's birthday the night before and was successfully delivered to her. She loved it!

What a beautiful bouquet of fresh flowers. I ordered a colorful flower bouquet and I was pleased.read more

Lana was our florist for our wedding, and if there was one thing we got the most compliments on, it…read morewas the absolutely STUNNING florals Lana and the Dream Flowers team put together. But it wasn't just the beauty of the arrangements that impressed me most - it was the heart, thought, and care that went into every single piece, and that really shined through on the day of. We inquired over a year in advance after seeing Lana's work at The Club at Ruby Hill wedding open house. Lana was responsive and took the time to go over everything I was envisioning for the day, from centerpieces to arches to aisle pieces to bouquets. When I brought up the idea of a floral chandelier, Lana was so excited to bring my vision to life and work with me to create the chandelier of my dreams, which was refreshing, since some other florists I'd inquired with weren't as enthusiastic about the idea. Lana is also super transparent with pricing, going through line by line what each piece would cost, and I found her rates very reasonable for the luxurious arrangements she offers. I also loved that I'd be able to reuse my ceremony arch and aisle pieces at the reception to surround the sweetheart table, which felt very much worth it. We also got a one-hour in-person design meeting with Lana about a month before the wedding, where she prepped a sample centerpiece and made real-time adjustments to her floral recipe based on our preferences. She was so receptive and detail-oriented, going over small things like where to leave the bouquets and boutonnieres on the day of, plus all the candle and centerpiece base options we could choose from. We were feeling a little burnt out from wedding planning by that point in our lives, but Lana left us with renewed enthusiasm and excitement for our wedding. On wedding day, Lana and her team were there bright and early. I think the first sight of the florals brought me to tears. They worked hard all day to transform the venue into the pink peachy princess wedding of my dreams. The team also added smaller bud vases to my In Loving Memory table and Sweetheart table, which was such a sweet touch. Despite being so busy, Lana still took the time to secure my personal bouquet charm so it wouldn't dangle around and would stay in place. I also found out afterward that our welcome banner was falling due to the wind, and Lana took the time to secure it with rope, even though it was completely outside her scope. It really speaks to her character, and I couldn't be more grateful to Lana and the team for a perfect day. Dream Flowers really was an absolute dream to work with. I would highly recommend Lana and the team for any of your future floral needs!!

Not from the area and was researching flower shops close by to recipient. I was looking for a place…read moreI could order from longterm. I stumbled on Dream Flowers here on Yelp after looking at many others, but ultimately decided on this one based on the designs, quality, Instagram posts, and reviews. I ordered online last year and asked for something elegant for a birthday. I didn't know what to expect as I chose up to the florist and whatever is in season. The recipient really liked her flowers and was thoroughly surprised. It lasted quite a while. I'm sure it looked more beautiful in person. I plan to order again this year.

They did great in taking my order for Mother's Day flowers and the arrangement is beautiful! No…read moreissues with delivery.

Fred was excellent with preparing a blue and white bouquet. He was kind and patient as we decided…read moreon the best flowers to put together. It was so beautiful. Better than I expected but the picture doesn't do justice. I highly recommend.

Stumbled upon this wonderful flower shop after my usual San Leandro farmers market flower run was…read morenot possible due to an unexpected closure that weekend. Erica and Michael were incredible! Not only did we vibe off our shared love for Bad Bunny (she was playing him when I came in) but Michael is also from Chicago. My two bouquets were a big hit (they were stunning) and I intend to make this my go to shop for flowers now. They were pure artistry. If you want to support a small family business that is Latino owned, come here!! You will not regret it. Erica runs a bike drive for Thanksgiving as well that I am excited to support.

The delivery person went above and beyond to make sure our flowers got delivered. Even if I messed…read moreup the delivery address and for that alone 5 stars. The flowers themselves are beautiful she loved them!

Nancy was sweet. We ordered a boutonnière last minute, and Nancy was able to complete it same day…read more Came out really nice. Would definitely come back for all floral needs.

I had a great experience ordering from Nancy! Pricing is very reasonable, especially considering…read moreit's in the Bay Area. The process of ordering flowers here was super straightforward, and the website is super easy to navigate. Also Nancy is attentive to your requests if you have some preferences about the style or colors for the arrangement, sends you updates about your order along the way. My bouquet was ready very promptly and I'm so happy with the results!

Trusted this floral place for building a nice bouquet and came out nice. The service was amazing…read moreand the people here and very friendly and helpful.

Extremely quick, brandy was very helpful and had great insight on flower arrangement. Flowers are…read morepriced nicely, great amazing local florist. Would recommend giving a call ahead for bigger custom bouquets.

Ordered from SoCal- I wasn't familiar with flower shops around the bay area. I had ordered from…read moreanother place in San Leandro one time, but wanted something closer this time around. I wasn't sure what to expect, but took a chance on this shop after reviews and reading how long it has been in business (a long time). I ordered online. It was easy to choose from the selections (there's many) and pay. Received order confirmation. I didn't set high expectations to be let down. I wasn't expecting the flowers to look exactly like the pictures either because you know how these things can go. They ended up look wonderful! I was pleasantly surprised and happy with the product. Prices were comparable to other flower shops I've seen online, but I think it was worth it. They arrived on time with message card. I will definitely use Karen's Flower Kottage again in the near future!

I recently order birthday flowers and balloons for an employee. The arrangement was gorgeous! A…read moresmall issue with the balloons but they went above and beyond to make it right. Employee was over the moon and so was I! Thank you for such amazing customer service!