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Metroplex Moving Services

3.7 (6 reviews)
Open 12:00 pm - 9:00 PM

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Services - Metroplex Moving Services

In-state moving

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Leader Movers

Leader Movers

(33 reviews)

Just completed our move with Leader Movers and couldn't be happier with how our experience went. My…read morewife and I have used many movers over the years and this was our best experience by far! Our experience started with Alex. He was prompt with providing a fair quote and got us setup quickly with an appointment working with our short timeline and need for a weekend timeslot for our move. Azim, Viktor, and Ariel were our crew and they were awesome! They arrived on time and were professional from start to finish. All of our items were moved efficiently and with care. If we end up needing movers in the future, we will definitely use Leader Movers again. If you're looking for movers in the DFW area, this is the company to use!

This was my third time using their service to move a 1B1B apartment. The first two times went fine…read more-- each took about 3 to 3.5 hours, and that's why I trusted them again. But this time? Total disaster. They charged me almost 8 HOURS for the exact same size move. From 9 AM to 4:45 PM -- are you kidding me? They didn't even start moving until around 9:20 or 9:30, and then moved like they were taking a casual stroll in the park. I asked them why this time was so ridiculously slow compared to the last two. Their excuse? "No elevator" at my old place and "your stuff is in small boxes and bags." That is complete nonsense. My new place has an elevator, and I used larger boxes this time to make it easier -- unlike the last move where neither location had elevators. And yet, that move only took 3.5 hours. There is no possible reason this one should take nearly EIGHT HOURS unless you're deliberately dragging your feet. And get this -- I even helped them move! I literally carried stuff myself while they moved slowly and inefficiently. When I brought this up to their supervisor, instead of acknowledging the poor service, he blamed me and said I had "too many things." Give me a break. It's a 1B1B -- and you guys have moved it twice before in half the time! I even attached a photo comparing the invoices from both moves -- one was 3.5 hours, this one nearly 8. Their supervisor had the audacity to say he'd refund me for 1 hour if I didn't leave a bad review -- that tells you everything you need to know. He knew it was shady but just wanted to shut me up. Avoid Leader Movers at all costs. They've clearly gotten lazy and greedy -- working slow just to pad the bill while pretending everything is normal. I'm furious and disappointed. Never again.

Firehouse Movers

Firehouse Movers

(233 reviews)

A really great experience all around. The crew was outstanding. The office was helpful. The fees…read morewere within the estimate.

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Metroplex Moving Services - movers - Updated May 2026

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