Today (July 30) I went to this store and got outstanding service. Besides fixing a router/modem…read moreissue I had, they saved me $40 a month on my bill & increased my gig speed by explaining promotions Cox was offering. Thanks Pirro & Fabricio!

I went to upgrade my DVR/cable box that I rent from Cox and they gave me a "new" one in new box…read more When I started using the DVR it was malfunctioning and slow and clunky. When I looked at the menu for previously recorded shows (which should have been blank) it was 98% full of various Spanish language programming. For this, I pay ~$300 a month?

GiGStreem boasts on its home page:…read more Experience the Most Reliable, Fastest Internet Service on the Market: Guaranteed. That statement could not be farther from the truth. GiGstreem is poser provider of community internet services, that fails to disclose they run on a shared mesh VLAN network that nearly all businesses with a secured VPN will reject for connection to GiGstreem due to inadequate enterprise level connectivity,...and GiGStreem knows this. They have been in business for only several years and they continue to rack up negative reviews. Here on Yelp they have 55 reviews with a 1.7 stars rating. Further, look at BBB listing in the State of New York: https://www.bbb.org/us/ny/new-york/profile/telecommunications/gigstreem-0121-173247/complaints, shows 19 complaints. And the bad reviews and complaints continue. GiGstreem - Convoluted Sign Up The GiGstreem Homepage looks like a basic Shopify template without any appealing creative influence to give the site credibility.  There is no standard  disclosure on residential pricing/button from the menu bar, and no transparency on pricing until after you click through 4-pages, Worse, are the obviously staged testimonial claims about GiGstreen satisfaction: "98% said installation was simple and painless" GiGstreem - Convoluted Sign-in After the convoluted sign-up, you are redirected back to the GiGstreem Homepage, and once again, there is ALSO no sign-in button.  Instead, you have to click the "SIGN UP NOW" button, and then taking you to a GiGstreem account login page.   Just terrible site design that role models the lack of professionalism. GiGstreem - Failed Access Point In my case, I signed up at a California apartment property where GiGstreem advertises as "GiGstream: Internet Simplified". Then I was duped with their offer of first 30-days free--like a trial--only to find that they charge upfront for a second month: bait and switch. Further, the signup was overly complicated to validate the service and the supposed 30-days free billing charge was convoluted and the U.I looked terribly outdated. I then learned, after I "signed-up" for service, that the Ruckus Access Point in my unit was never properly certified for installation-no power (PoE) to the unit and none of the ethernet jacks where GiGstreem purportedly provided hardwire ethernet jacks were connected.  I had to wait days for a technician (from a 3rd-Party) company to provide service and correct the problem. GiGstreem Dashboard - No Control of Devices The GiGstreem-My Wi-Fi Network Dashboard is incapable of providing any type of console control expected/displayed with AT&T and Xfinity.  The GiGstreem Dashboard falsely states you can manage devices, but instead is just a status board of all connected devices, without any option to disconnect any devices leaving you blind to security issues or a secure methodology to deactivate individual device connections, never mind and instant "off" feature for your children, and your supposed private VLAN vulnerable to bad actors. I tolerated GiGstreem's mediocrity for 3-days before I abruptly cancelled what amounted to a bad AirBnB commerical. I'd rather TRUST my customer experience to a provider that has a more qualified solution and customer offering.

Using Gigstreem has literally prevented me from working from home because the support line has…read moreclosed my tickets without resolving my issues multiple times over the span of 3 weeks. I need to connect to a VPN for my work place, however, the connection is ONLY blocked whenever I am connected to the Gigstreem network (The ISP of my apartment complex). I have detailed the issue and escalated it multiple times to Gigstreem support, however, they have just kept on closing my tickets without resolutions after "escalating to the engineering team". They have been hesitant in hopping on a live call session to see my issue in real time and insisted that they will be "working on the issue after the call". I have been waiting on a resolution for 3 weeks, I even have escalated this issue to my work support and the VPN provider's support who have both confirmed the issue is from Gigstreem. I have confirmed that as well since the connection works when I'm connected to any other non-Gigstreem network. It is really disappointing to be locked into this ISP and their support channel just refuses to even look into this.

Allied Telecom has been my internet service provider for years and I couldn't be happier. I own a…read moreMartial Arts Academy (BETA Academy) and a Government Consulting Business (Meridian Solutions Group) both of which require dedicated high speed internet 24/7. If you are looking a dependable company that will keep your business hooked up to the net without ever being down, then look no further. The thing that sets this company apart from others is its superior customer service. If you ever need to reach a technician for any reason, and I mean any reason at all, you can call Allied anytime and will always get a live person that is ready and willing to assist you. I have used other services such as Comcast and Verizon and wish I had found this service sooner. They have also recently added voice services (VOIP) and we were one of the first organizations to sign up. Internet and Voice has never been better. You owe it to yourself to give Allied a try!

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

Limited availability of stores. Store at the intersection of Wellington & Liberia is closed, but…read moresignage is still up! On the whole, the service is good, but not unique.

I stopped by twice here in a week to get service and assistance with my home internet service. Both…read moretimes I was helped promptly and received stellar customer service. The staff here are friendly, courteous and helpful. Even though it was inconvenient to have to come twice back to back; I greatly appreciate the service and resolution for my issue.

I needed a home security system for my home. I have used iTalkBB mobile phone plan and very…read moresatisfied with it, so when I saw they have launched home security system, I decided to give it a try. Honestly, the whole experience has been good. The customer service representative was so patience and helpful to assist me setting up the camera. The system is sensitive enough to report any movement near my house. Highly recommend.

I was contacted by iTalkBB and resolved the issue. I think they need to provide more choice and…read moreknowledge to their call agents. If they have more choice or knowledge we wouldn't have the current issue.

I switched carriers and came to this store because it was easy to get to. After, buying…read moretransferring and whatnots, I was out the door in a couple of hours. I was happy and pleased with the service, I came on a Sunday thinking it would be busy! Talk with Mohamed (who was great and did everything fast so I didn't have to wait--he is off on Mondays and Tuesdays) even brought my Mom along and will be using him for all things Verizon.

I bought a brand new phone, and today when I tried to get it activated, Verizon did something…read moremaking it impossible to continue my chat, to call them, and even to reach them on their website! In fact, even though my Verizon wireless service has no problems with the Internet, I am unable to make any phone calls to anybody. Why didn't they try to reach me when this happened? They knew there was a problem. I will try to reach them by email. UPDATE: They disabled their email support in 2018.

Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me…read moreover the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable. In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!

For 20 years, I have relied on Bruce's expertise and experience to bail me out of software troubles…read moreand to repair/replace my computers. In addition, his advice on hardware and software purchases has been spot on. He is amazing!

I spent a very frustrating week trying to get Cox to come install my WiFi. Cyrus at the Vienna…read morestore was the one bright spot. He went out of his way to help me resolve my issue and was unfailingly polite and lovely to work with. Unfortunately I had other problems due to circumstances outside of his control, but I would absolutely recommend Cyrus and his team to anyone in the area!

Im a new customer in a rush to get internet so I can sign into work. I work remotely. Only took 16…read moreminutes and I was out the door with my internet box. Thanks for being professional thorough informative and quick. He was knowledgeable and answers all my questions. Great store and David had great customer service. Thank you David and Cox team.