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    Page 1 of 2

    Ask the Community - Cox Store

    Review Highlights - Cox Store

    He was also able to locate online, and enroll me in, a premium channel deal.

    Mentioned in 4 reviews

    Read more highlights

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    Gigstreem - This is what I've been looking at for two days!!!

    Gigstreem

    (59 reviews)

    GiGStreem boasts on its home page:…read more Experience the Most Reliable, Fastest Internet Service on the Market: Guaranteed. That statement could not be farther from the truth. GiGstreem is poser provider of community internet services, that fails to disclose they run on a shared mesh VLAN network that nearly all businesses with a secured VPN will reject for connection to GiGstreem due to inadequate enterprise level connectivity,...and GiGStreem knows this. They have been in business for only several years and they continue to rack up negative reviews. Here on Yelp they have 55 reviews with a 1.7 stars rating. Further, look at BBB listing in the State of New York: https://www.bbb.org/us/ny/new-york/profile/telecommunications/gigstreem-0121-173247/complaints, shows 19 complaints. And the bad reviews and complaints continue. GiGstreem - Convoluted Sign Up The GiGstreem Homepage looks like a basic Shopify template without any appealing creative influence to give the site credibility.  There is no standard  disclosure on residential pricing/button from the menu bar, and no transparency on pricing until after you click through 4-pages, Worse, are the obviously staged testimonial claims about GiGstreen satisfaction: "98% said installation was simple and painless" GiGstreem - Convoluted Sign-in After the convoluted sign-up, you are redirected back to the GiGstreem Homepage, and once again, there is ALSO no sign-in button.  Instead, you have to click the "SIGN UP NOW" button, and then taking you to a GiGstreem account login page.   Just terrible site design that role models the lack of professionalism. GiGstreem - Failed Access Point In my case, I signed up at a California apartment property where GiGstreem advertises as "GiGstream: Internet Simplified". Then I was duped with their offer of first 30-days free--like a trial--only to find that they charge upfront for a second month: bait and switch. Further, the signup was overly complicated to validate the service and the supposed 30-days free billing charge was convoluted and the U.I looked terribly outdated. I then learned, after I "signed-up" for service, that the Ruckus Access Point in my unit was never properly certified for installation-no power (PoE) to the unit and none of the ethernet jacks where GiGstreem purportedly provided hardwire ethernet jacks were connected.  I had to wait days for a technician (from a 3rd-Party) company to provide service and correct the problem. GiGstreem Dashboard - No Control of Devices The GiGstreem-My Wi-Fi Network Dashboard is incapable of providing any type of console control expected/displayed with AT&T and Xfinity.  The GiGstreem Dashboard falsely states you can manage devices, but instead is just a status board of all connected devices, without any option to disconnect any devices leaving you blind to security issues or a secure methodology to deactivate individual device connections, never mind and instant "off" feature for your children, and your supposed private VLAN vulnerable to bad actors. I tolerated GiGstreem's mediocrity for 3-days before I abruptly cancelled what amounted to a bad AirBnB commerical. I'd rather TRUST my customer experience to a provider that has a more qualified solution and customer offering.

    I'm forced to have this service at $70 a month at my apartment, more expensive than Spectrum,…read moreservice is not as functional. Wifi doesn't go as far, wifi 5 speeds(slow), no IPv6, no UPnP, double natting with CGNAT, no inbound connections. This is glorified hotel wifi with all the lockdown and no support. They sell this as a "less expensive, faster, and equally functional" service to Spectrum, and so far I get faster on Spectrum, I don't have these technical issues, and support is far better and is actually US based. While this is a money grab by my apartment, if the service delivered by GiGstreem was what they promised at the property meet and greet, I'd still be unwilling yet wouldn't be complaining.

    Cox Store - televisionserviceproviders - Updated May 2026

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