On a sevice request to add ethernet to rental property that had no or virtually no internet speeds…read morefor telecommuting, Tom came over and performed the service to my wife's and mine exceptional expectation. He was professional, knowledgeable, and enthusiastic about cleaning up issues with the install that Spectrum had done. Now instead of slow internet speeds , it is where it should be for a secure hard wired network. Thanks again Tom for your work... Coming out of SOCAL and comparing, they respobnded in a quick manner, and gave us exceptional value for the work performed. Regards RF,..,.

Would not and could not recommend these guys for commercial MSP support. Only three guys work in…read morethe office, and that includes the owner Adam. The outfit is centered around the owner, so bottom line if something were to happen to him the place would fold and there goes your IT support. Also takes forever to get anything scheduled with them due to being such a small outfit. Not to mention that their prices are outrageous. Do yourself a favor and go with a more established MSP. You'll sleep better at night.

I was very impressed with the service and the communication with this computer repair shop. I was…read moreable to get my machine in and repaired in a day! very courteous and helpful. I would recommend this shop for any computer problem you're having. they also offer in-home repair if you don't want to bring the equipment to them! I'm a very satisfied customer for price and quality work.

I worked with a young guy named Chad. He had amazing customer service and went out of his way to…read moremake calls and get us estimates to replace my laptop screen that my 4 yo busted. He did diagnostic tests to make sure it was only my screen that was busted and not the whole computer. We took it in on Monday afternoon and got it back by Thursday afternoon. Super quick and communication was awesome. Labor and replacement of laptop screen totaled $180.90. Not bad! I would definitely recommend this place to anyone needing a computer fixed.

Refused return/exchange next day on broken tv. Samsung out of stock can't help. Got screwed…read more I bought a 77" Samsung OLED and q900 sound bar and sub. The TV was broken out of the box. They would not take it back because the box had to be undated also. I cut it up and recycled it. They told me I should have read my receipt more closely. They say it says no returns or exchanges without the box. This is true, it's in the fine print, save your boxes and ALL packaging. Be extremely careful unboxing. Or shop elsewhere. Samsung can't exchange, thy are out of stock. I got ripped off.

I bought a 98" big screen tv from the Spokan store for $2000.00. Took it home and found a crack in…read morethe tv. I called Video Only (Scott) and was told that they would not take the TV back. They told me to call TCL the manufacture and ask them to take the tv back they said no. This is what they wrote me back!!! I have called Wade with Video Only to find out what could be done. He told me that they will not let me return the TV nor will they exchange it. So I asked him what about the $2000.00 I put on the TV. His reply was sorry you will need to buy another TV. The Spokane store is very rude and tell me it is out of their Hands. No one at Video Only will help out at all. This store has the worst customer service ever. This is the letter from TCL. Sent it to Video Only and still no return or exchange. This email is to confirm that you had a phone conversation with a TCL Technical Support Representative with regards to your TCL 98QM7K Google TV that reportedly has a crack on the screen while the TV is still in the box. Unfortunately, cracked panels are not covered under the manufacturer's warranty. Therefore, we cannot provide you with any service for this television. You can click here to view our TV Warranty Information or visit our website below: https://www.tcl.com/us/en/warranty/tv-warranty In situations like this, we recommend contacting the retailer who sold you the TV for an exchange. Thankfully, retailers are great at providing an exchange for TVs sold as damaged. We also strongly advise that you attend to this matter promptly, as most retailers have a specific timeframe for returning damaged TVs after purchase. Best regards,

Took my Book Air in yesterday for a problem urgent to me…read more The gentleman dropped what he was doing, addressed the matter, called me as soon as it was repaired and I went right over to pick it up. He made my day! Would highly recommend. I had been to a competitor for same reason and they were unable to fix it.

I have been a computer user since the early 1980s and, as such have had to deal with many computer…read moretechnicians and firms. System Restore is, far and away the best of the lot. The technical people are calm, prompt and extremely capable. Just having them readily available and moderately priced is a considerable comfort. If you have computer problems, these are the people to contact.

Kendric, was great would highly recommend him, showed up on time on a sunday morning! did the job…read morequick, in about an little over an hour. explained everything to me and his fee is very reasonable, I have used other companys before for computer work and none of them offer customer service as well as kendric does.

Researched the part I needed for water heater. Called to see if they had in stock. Was told "I…read morethink this will work, I don't have a picture to look at". Drove in to compare the parts together. They matched. Went to pay and was told that will be $188.00. Just about lost my mind. I expect a mark up for convenience. Not Robbery! Rude, unfriendly and Robbers! Definitely Not Pillers of our community. I ordered the part from the factory $32.00. Next day shipping FedEx $16.00. Delivery to my door $51.00. I am in a customer service business. I will be sure to tell everyone I meet to stay away from Midway Parts.

They had my part and service was good. They also had alot of freedom signs hanging but nothing…read morehomophpbic or racist that I saw. So if you're a snowflake liberal pussy you prolly shouldn't shop here. The signs will cause you to call your therapist and run to your safe place.