iCracked is no longer in business. It was sold to another company…read more I have been the iCracked Spokane technician (Shawn) for 8 years. I am still here and you can reach me at 509-Three one Five - 8340.

My iPhone 6plus screen cracked while hiking. I had a day left on my trip in Spokane before…read morereturning home to New York so I reached out to iCracked based on the glowing user reviews. I received a text from George who said "I am sorry, I don't have those screens in stock, the repair is $375, most of that being part cost." In fairness he suggested I wait until I return to NYC but I wanted to place a review because: 1) the screen replacement costs $20 wholesale 2) the Apple Store is $129 to replace the screen 3) even in NYC, the most expensive places were charging $200 (although apple in NYC is also $129) 4) a DIY repair kit costs $150... I get it, they charge more because they come to you, however the part is $20 (nowhere close to $375) and it behooves them to have items for the latest phones in stock. Also, where is George getting this $375 price tag from if "most of that being part cost"??? I went to the Apple Store and had it fixed within 45 minutes while I was at brunch. After tax and parking it came to less than $145. Save yourself the $$$ and just go to Apple for iPhone screen issues.

Absolutely Amazing. At first I had my doubts, but he sure delivered. He comes to you. Fixes your…read moreiphone and back very quick. This guy goes over and beyond what is expected. Thank you!!!!

I Recommend! I found Spokane iPhone Repair on Yelp this morning after researching some other iPhone…read morescreen replacement services. I saw they had a website, checked it out, it was very nice. I decided to contact them to check on what their availability was. Victor quickly returned my message, and was able to meet my wife same-day at her office in the early afternoon. He was in and out and let me pay him online. I never talked to Victor, but my wife was very complimentary on his speed and professionalism--and did I mention her excitement? This was a surprise for my wife. She had a crack in her phone for months and refused to upgrade. Last night, a chunk of her screen fell out near the earpiece... anyway, Victor had the parts in stock, and was the best price I found! Keep up the good work, sir!

Loved the experience. Pat was kind and understanding. he was able to get me 1-2 more years with my…read moreMacbook computer, even though it's at its end of life. The service was professional and only a week and a half's wait to get the parts in and repair the fried screen. He also gave me lots of alternative possibilities and recommended a way to save my data. Not only that, but it's easy to find, great parking, and service is immediate. Highly recommend

Pat was awesome. Found him on yelp and saw he had good reviews so I decided to take my ipad with a…read morebroken screen in. He saw the screen and immediately gave me the price for a new one as well as if the lcd needed to be replaced. After leaving it with him he was done within 24hrs! Very fast, efficient, and fair pricing for sure.

I have tried to get our church's cracked iPad fixed two tuesdays in a row, arriving when they were…read moresuppose to be open (9am), to find no one there.

GREAT SERVICE! Shawn was very friendly, and went above and…read morebeyond to get my phone in good working order, without charging me an arm and a leg! I would DEFINITELY recommend him to any of my friends and family!!!

Always able to fix any problem we have brought to them from broken screens on our iPhones or…read moreproblems either the interior workings.

Walk-in attention - Great service and pricing. Will recommend anytime I get a chance.read more

My service is with T-Moblie but I called Spokane wireless to order a battery for my phone. I made…read morethe mistake of paying for it when I ordered I was told it would be 3 to 5 days they would give me a call when it arrived t hey charged me 44$ and some change here we are over a week later no call no battery not to mention the fact I found the battery on Amazon for 11 dollar's t he amount of overcharge is ridiculous I will not be using Spokane Wireless in the future. I suggest you do not either unless you like lousy service and additional charges for credit card or debit card payments.

They made a potentially terrible experience, a very good one. I have to give a shout out in…read moreparticular to Shay, she was there every step of the way when it came to getting my phone repaired. She ran into a quite few complications due to my phone, but instead of giving up and sending me away she continued to order parts and try and make it right. They gave me a donor while they worked on my phone as well which was super nice of them, and didn't charge me any extra for the additional parts she had to order. I'm 39 weeks pregnant and was getting really nervous about not having my phone but she made it happen. Thank you for not giving up on my phone Shay and working so hard to get it fixed. You're awesome :)

Do not shop here! They sell you defective products and will hide the defectiveness from you so that…read moreyou will buy it! They will offer no refunds even if the product was defective when you bought it, and they say over the phone they can refund it when you bring it in. They will not, even less then 24 hours later with a receipt! This is by far the worst nightmare of a company I have ever dealt with!

If I could leave "zero stars" I would…read more Let me provide you with an explanation (so you don't make the same mistake I did). It's a long one. So buckle up. My iPhone went through some water damage in early January. Frantically I searched for a place to fix it as I didn't necessarily want to go straight to the Apple Store (my first mistake). I saw this place had decent reviews, so I settled on them. Immediately they shipped my phone out to their repair store without giving me any gauge of when it might be done. They literally said "It's hard for us to tell." I went in a couple days later, but was still provided with the unsatisfactory answer of "It's hard for us to tell.". About a week later, with absolutely NO communication whatsoever from them, I found myself driving down there to see if they still knew I existed. Finally, I got a reluctant "2-3 week" range out of them. So, I waited 2-3 weeks. Here's what got me: During this time period I received no emails, no calls (due to the long repair time I activated an old phone), no word on anything. As far as I knew, my phone could have been in some rural, isolated town located in the bitter Russian tundra undergoing tests to check if it was radioactive or not. (Side note, I had already paid them $40 out of my pocket as a deposit on my phone. You'd think that as a paying customer, one would receive better service. OR AT LEAST AN EMAIL OR PHONE CALL UPDATING ME WITH THE STATUS OF MY PHONE.) Towards the end of this waiting period, I received a call from their Boise office asking what my passcode was so some tests could be run. (At least I knew my phone was in Boise now and not Russia). I asked them when I could pick up my phone and they said "Oh. Probably within the next 2-3 days. We'll have the Spokane location call you when they receive it." I WAITED ANOTHER 2 WEEKS. NO CALL. NO EMAIL. NOTHING. When my schedule allowed me to (I'm a full time student with 3 jobs), I made my way to the place I was beginning to associate as my own personal hell and (surprise surprise) my phone was nowhere to be found. The employee working looked up my case file and, with a mildly confused look on his face and an unsympathetic tone voice, said "It should be here." ... It SHOULD be here?! *sigh* He told me he would "Call the warehouse right away and get back to me asap." (How comical) ANOTHER 3 DAYS GO BY. I'm beginning to accept the fact that my phone had been shipped to North Korea and is now somehow being used as means to hack into the American stock market in order to crash the national economy. But, by some miraculous divine hand, I got a call (FOR THE FIRST TIME EVER), that my iPhone was back. It was FINALLY delivered to me mostly fixed (they couldn't fix the rear facing camera or the flash). I inquired why this had taken so long and got the reply "I think the warehouse was backed up." I asked for a discount at the final checkout due to the ANNOYINGLY LONG PROCESS and the teller gave me a measly 5% off that didn't even cover taxes. To top this all off, my iPhone worked for 2 days and now isn't turning on. Now, I'm not blaming them for not being able to fix my phone. I take full responsibility for the water damage as that was of my own doing. HOWEVER, the sheer utter lack of management, customer service, and communication in this business is disgusting. As a studying business minor, I now fully understand the importance of communicating with your paying customers because I'm absolutely livid. So. Moral of the story? Do yourself a favor: do not, I repeat, DO NOT bring your broken electronics here. Also, I got asked "If I had a boyfriend" by the kid who took my phone when I originally brought it in. Word to the wise kid: when you're working in a business where angry/annoyed/frustrated/sad people bring you their broken phones to fix, don't hit on them. Honestly, just avoid hitting on your paying customers. Especially if they're obviously NOT interested. Not only does it make them feel super uncomfortable, it makes you look hella desperate.