I have used Perfection 3 times prior to my recent visit and those times were excellent. But I am…read moreafraid NOT this time. I apparently had a SSD card go bad I was told at first it was a mechanical drive, I told them to go ahead and replace the bad card, I had three of them after all. When they got back to me later it was confirmed the SSD card went bad which was really bad because that card had the windows operating system on it. It was implied that all of my disk drives were bad and needed to be replaced I told them to do what was necessary. The SSD was replaced and they pulled both of my hard drives and added another SSD for no apparent reason because my mechanical drives were just fine, worse they were going to dispose of them without transferring my files!! I could have lost years of files for NO reason. I made them give me my drives (thankfully) because they saved nothing that was on my computer. When I got home and realized how bad it was (and still is windows 11 sucks) I reinstalled both drives yanked one of their replacements. Since then I have wasted 10 hours trying to restore my computer and my files. NOT happy!! I know from past experience that it will take 2 months to find and fix all of the bugs and have all of my files running again. Why in the Hell were my functional drive pulled and not synced up with the new SSD drive? I am frustrated and dreading the hours more work that lays ahead.

I was in a tizzy, and David took care of everything in an efficient and kind and caring manner. I…read morewas so relieved I hugged him! I cannot recommend Perfection PC enough, especially if all the computer people are as good as David! Thank you so much!!!!!!!! Lin

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

I had to bring in a desktop and and laptop computer for repair. Dennis was so great to work with at…read morethe north-side location. I felt they were knowledgeable and professional. I received text message updates with costs, all along the way and the turn around time was pretty good. I would highly recommend them to everyone. I particularly liked that the owner spoke to me in terms that I understood and not in pure technical jargon that I wouldn't understand. Very pleasant experience!

Initial contact was met with a quick response and clear expectation. Location was convenient and…read moreclean. Communication was concise. They answered my questions fully and fixed my laptop issue quickly for a reasonable fee.

Loved the experience. Pat was kind and understanding. he was able to get me 1-2 more years with my…read moreMacbook computer, even though it's at its end of life. The service was professional and only a week and a half's wait to get the parts in and repair the fried screen. He also gave me lots of alternative possibilities and recommended a way to save my data. Not only that, but it's easy to find, great parking, and service is immediate. Highly recommend

Pat was awesome. Found him on yelp and saw he had good reviews so I decided to take my ipad with a…read morebroken screen in. He saw the screen and immediately gave me the price for a new one as well as if the lcd needed to be replaced. After leaving it with him he was done within 24hrs! Very fast, efficient, and fair pricing for sure.

Fix the computer in my flat screen did a great job. It was done when he said it would be done.read more

I took my Vintage Mac 1700 receiver to Dave for the delicate job of replacing the glass faceplate…read moreit's not the type of job for just any technician. The McIntosh is 50+ years old so expertise was a must. Dave was very fair in his pricing and was very accommodating, getting the receiver back to me the next day! I might add that he did a perfect job!! I highly recommend him and have already taken another of my vintage receivers to him for repair.

Saw Rusty at the Nevada St Store. I was delighted with the speedy repair of my computer. Above…read morethat, he showed himself to be a very fine human being. Meeting him by seeking a repair for my laptop computer was a lucky day for me.

If you have older equipment and need the hard to find this is where to go. I get electronics from…read morepeople all of the time with no power supplies, always go here to find what I need for them as well as caps, motherboards, Case PSUs, older ram and processors, etc., etc. They have a lot of boxed new equipment too. Don't expect the cheapest prices around, that said, they try to be competitive and have saved my skin more than once by having that part that couldn't be found anywhere else. Oh yeah, they also take in old PCs for recycling.

I took my phone him him to fix because I dropped i. After he put the new screen saver on which he…read morehad relaced several times to get it He recommended a new phoe. I've texted and called him many times for a new phone he said he could get asap it's been over three months and not a call saying how are you what can I help you with. Not even a fu at least I'd like to know if he is going the help me.

DO NOT GO HERE. HORRIBLE BUSINESS WITH DISHONEST OWNER…read more I broke my phone screen in the middle of my work week, and asked my boyfriend to bring it in for me due to my work schedule. He provided my name and the information needed for me to be able to pick it up at drop off, as well as paid for the part, shipping, and labor, $360. The owner (DJ) said it would take a week at most. - it took 3 weeks for me to get my phone back, a LOT of hassle, and I provided my own part. He was called 3 times over the course of 3 weeks, all less than 5 minute phone calls, and very cordial. When I and my boyfriend went back to inquire about a refund and getting it back after not getting fixed for over 2 weeks, the owner (DJ) refused, stating that it was not his fault that the company he ordered from experienced quality control issues and he was unable to obtain the part or fix my phone in a timely manner or the promised time frame. When I stated that I would like to have my phone back so I could take it elsewhere, he would not give it back to me, and accused me of "harassing him", when I stated that he had been called a grand total of THREE times over the course of 2 weeks, all very politely, he backpedaled. He then told me that if I could find the part to replace the screen, he would refund me what he had charged me for the screen, which was a total of $260 between the part and the shipping, Otherwise I would have to wait until he could procure a screen. I sourced MY OWN phone screen, only to not be refunded, costing me $360 for someone to put a new screen that I provided myself, onto my phone, a task that takes approximately 1 hour. DO NOT GET SCAMMED AND DO NOT GO HERE!!

The team here does great work! Fast, friendly and helpful. I know I can count on them with my IT…read moreneeds.

Absolutely will not ever recommend this company to anyone. We have let our neighboring businesses…read moreknow to NOT switch to this company when they call for references! The tech folks are great when they come for repairs, not their fault. But our copier is not good quality and broken down so very often. We are close enough to the end of our service that we are going back to previous copiers and Royal Business Systems is refusing to help in any way! Just shows we are making the right choice....