Fast and professional! Nuf said Good, friendly and quick…read morewhat else can I say? A few more thoughts?

If you're looking for an honest, timely, and reasonably priced computer repair shop, this is a…read moregodsend. I had already taken my computer to another store on Federal Boulevard in Lemon Grove to fix the charging port. They kept my computer for over a week and then told me that they couldn't fix it, but they didn't offer an explanation. However, Phone Zone Wireless fixed my computer in less than a week. They charged me a fair fee and were courteous, professional, attentive, and punctual. For these reasons, I highly recommend this location for reasonably priced, highly competent, dependable, and honest computer or phone repairs in San Diego!

I recommend this store to everyone .. My friend works there. Stop by special deals... Very good !!…read moreAdd line. Too

I transferred my service from Talk a lot Metro PCS to Verizon on 1/16/2018. When I went in to…read morecancel my account, the representative kept asking me "why?". I did not want to share that information with him and he just would not stop asking why. He said that Metro was cheaper and I said that all I want to do is cancel my account. He very rudely told me to get out of his store and to never come back!! Then he proceeded to clap his hands when I said that you can bet that I will never come back to that shop ever again. I am 73 years old and I have never been treated so rudely by anyone. I still do not know if he canceled my account. The young man worked there around 11:30 am on the 16th. When I called to talk to the owner, he would not put me through to the owner. I wonder if this is the way Metro treats people who cancel their accounts.

I bought two iPhone 16's for my daughter and I. I realized that night, it was the 16 plus I wanted…read more ( had a larger screen) I went to return it and was helped by the manager, Crystal, who was amazing! It was a complicated return, as it involved 3 phones, a watch, a case and a new contract. So, she kept in touch, was always courteous even though she had to deal with me almost daily for over a week! Shoutout to her and all the employees here who were so kind.

This store is awful, wait forever for some one to notice you standing there and then if you are…read morelucky to get 'help' they don't speak English well. They do stuff and not explain. I tried calling the store and they were rude and no help at all. I now go to the Santee store, they are nice and helpful. Never going into 2nd street again, ever

Super fast in responding with a reasonable rate and availability!…read more Ultimately, I chose Mobile Today Wireless based on their Google review and initial customer service. All was very impressive.

I had my iPhone 16 screen replaced after I cracked it. Now, my touchscreen is delayed and it's…read morenearly impossible to type correctly. I had to edit this review 10-13 times so it was legible. I recommend spending more and going to the Apple Store or more reputable repair shop. Two stars because they were very responsive to my Yelp messages

The owner salwam is the best guy I suggest you to go and find out your self. Find the best price…read morefor my phones in this store

Amazing prices. Not pricey for a phone case, phone screen replacement, and if you forget your…read morepassword they will help you get back in your phone. Also great selection of phone cases and other devices. Other wise this business gets 5 stars

Amazing experience!! The charging unit was not working. They had it cleaned and working and in 15…read moreminutes. Just had enough time to get a coffee next door at Starbucks and it was already done. Perfect!! Got there little before 10:00 a.m. the store supposed to open at 10:00 and he was right on time. Great service highly recommend Phone zone repair.

Part of my iPad charger broke off inside my iPad, I could see the metal bit inside as compared to…read moreanother iPad we have. My husband took it to bestbuy geek squad and they convinced him the charging port had come unsodered from the motherboard and pushed deep into the port hole. They couldn't fix it and said apple charges $300 for that fix. We decided to take it to phone zone for a cheaper repair (quoted less than half the price of apple) and lo and behold it was just a metal piece of the charger like we originally thought. The repair guy was super nice and it was a very reasonable price to remove/clean the port. I will definitely be bringing my devices here from now on.

I had a few serious complications when transferring service from my previous carrier. It took a lot…read moreof time, effort, patience and knowledge to finally get it unraveled and sorted. Diana and Salma (Manager) were absolutely amazing through the entire process. It took 3 different days and roughly 3 hours each visit to identify the problem, troubleshoot with 3 different carriers on a conference call, explain thoroughly to me, present the solution, suggest temporary measures, assistance returning a phone, follow through with corporate processes, as well as having to follow up and they could not have been more professional, courteous and accommodating. As stressful and frustrating as this debacle was for me, they empathized and worked hard on its resolution. They made me feel like we were a team together, not as though I was a problem customer and they were corporate, if that makes sense. The long visits never felt that long and I would leave the store with confidence and trust that they 'had my back'. I was very close to just cancelling the transfer and retreating to my prior carrier but did not do that as a direct result of these two stellar employees. Diana and Salma delivered customer service with great care, depth of knowledge and with grace rarely encountered these days. Please give them special kudos, they deserve to be acknowledged! Thank you, Diana $ Salma! 10 out of 5 stars!

My experience took three hours. I had purchased the 17 Mac Pro Max by accident. The person helping…read moreme knew it was for my daughter on vacation in Es York.. I'm in San Diego. My daughter had her old phone and I had purchased an upgrade for her. The person who helped me told me it is 55$ restocking fee. Then went into the back, returned the phone and went ahead to purchase new phone for daughter She then informed me my daughters phone could not get messages or calls now... she needs to wait for new phone to be sent. If you are working at a phone store and someone is upgrading it would be clear you don't inactivate current phone. It took about two additional hours to get current phone to work. I spoke to manager, sent him 3 emails. No reply. Manager Ray. Employee ( very very kind and sweet but incompetent. Reccomended that I don't go ahead and try to upgrade to the phone I wanted.. because it was too confusing and may cause more problems. The female is Sorer.., the day befire I had a great positive experience with Hunter helping me set up my phone. Please address . Thank you

A great and easy service to use. Making calls to Europe for under fiver cents a minute is great!read more

I have a old ipod touch gen 5 and the battery expanded. I called best buy the geek squad and they…read moredo not fix any ipod. So, I went to Touch-Tel Wireless. They did my Samsung table replaced the battery which was good. I asked if they could replace the battery for my ipod, he checked for a battery for my ipod model number. He had it, and said it could be done about an hour or so. Perfect, I picked it up later and it was fixed. Great job guys. I recommend them of you need any electronic devices to be fixed. Price was not bad.

After an absolute clinic in poor customer service at ATT, coming to this store was a breath of…read morefresh air. A younger lady helped me (I'm sorry I didn't get a name) and was extraordinarily easy to deal with. I canceled my ATT service and activated my phone with TMobile, but I needed to transfer my phone number. I came unprepared and had to wait for my wife to return with my old phone to get some information off of it. The employee was not annoyed and didn't even make me get back in line. Instead, she talked to me like a valued customer for the couple of minutes it took. Once we had all the devices needed, the transfer was done in less than ten minutes. She knew what she was doing on both iPhone and Samsung, and made the process so easy. I had additional questions about my plan and she answered them all and made it easy to understand. I've had multiple family members switch to TMobile and they had nothing but great things to say about this location as well. Ultimately, their service was better, plans were cheaper, and this is a much better customer experience.

My partner and I were having issues with getting the information from the 13 to the 17…read more We originally went to the store on Grossmont where we were going to have the information transferred. We ran into Fallon. She couldn't care less about good customer service. She was texting on her phone for the entire time we were there. She said we were all downloaded and when we got home no apps or contact were transferred. I thought i was going to have a weekend of downloading 100 apps. I called the store in Santee and spoke to Gabe who said to bring in the phones and they will fix the problem We went to the Santee store today and met with James. James did everything to get the information from the 13 to the 17. He was patient and genuinely cared about helping us. He was with us for a bout and hour and when we left the phones were perfect. I couldn't thank James enough for his professionalism and excellent customer service. Thank again James. Give the man a raise