Chesapeake Virginia Atlantic avenue location...Switched from Metro to boost worst mistake I've made in my life so far It's been 2 weeks of the purchase of my service and I cannot get any service inside my home I have no bars they have troubleshoot two times gave me two phones and change my SIM card from 5g to 4g and I'm still having the same problems these people are holding me hostage forcing me to keep a phone that doesn't work inside of my home I cannot talk to family members they say I sound like a robot I try to make calls I can't my phone doesn't ring people are telling me they're calling me and I'm not receiving their calls and these people still refuse to give me my money back read more

My Android phone was pure frustration, especially the lack of enough memory to support all the apps I need and the amount of data I generally consume. Worse, I got stuck with many of the same problems on the two previous mobile phones. Multiple annoyances. Sam and Angelo showed me a Motorola Android upgrade that can handle all my technical needs, including the cell software I need for work. They were very patient in explaining plan features and costs, showing me phone models that fit the bill, and even transferring my data to the new phone. I recommend this store. I'm saving money over my previous carrier and enjoying the new phone's superior performance. read more

Excellent Tech & Customer service!! Mr. Peter Kim was THE BEST Verizon representative I've ever experienced. My family has had Verizon for over 20 years. ( Before it was Verizon) Do not waste your time going to the corporate store across the street. Trust me this is the place! Parking out front. Peter actually LIKES cell phones and technology!!!! So that gives you an impression on how he is brilliantly perfect as a go-to Cell Phone advisor! He made my day! Great jon! Love this new phone! read more

Boost Mobile - Best Verizon guy! - Mobile Phone Repair Near Me - San Diego, California

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I don't know what is going on with Boost Mobile. Their processing center can't seem to take payments anymore. We now have to go to an actual store to make a payments to pay our phone bill making it inconvenient on their end. System error on their end is unacceptable. read more

I took my Iphone in to have the battery replaced. Evan was very professional. He replaced my battery quickly and gave me some tips regarding charging. The cost was far less than other places that I had called. He's located in the strip mall and next to another phone repair place...so go to the one on the right. Great experience!!! read more

Very great customer service, professional and quick with setting my new phone up. Highly recommend

Very clean and awesome shop with 100% EXCELLENT service. They sell phones and do repairs BUT they also offer great prices on ALL wireless service. Check them out!!! I am writing this review on the cellphone that I just purchased there. VERY happy customer here. I'll be back. Go see them! read more

I like many people am not gifted in the ways of electronics and cellular phones especially. So, I stopped into the Verizon store while I was out running errands. I guess I got Lucky on several accounts; 1. the store was empty 2. Ashley Huh was behind the counter 3. within 10 min. she answered all my question, addressed my concerns and FIXED them ALL! CONCLUSION: If you have Verizon and have issues go see Ashley! I am confident she will be able to assist you quickly and you will be on your way! read more

Good a great price on a 4 person plan and also got great service. If your looking to change your service provider, definitely consider coming here. read more

Meticulous. It's hard to find another business that fits the essence of this word so well. The owners here are efficient, good communicators, and VERY VERY organized. I've never had such good service at a Verizon dealer. I've never had such good service, period. But first a little backstory. I am shit with smart phones apparently. My first phone I accidentally took kayaking with me. It didn't survive the adventure. I've lost, replaced, or destroyed more smartphones than a classroom full of angsty teenage girls. The deal is, I'd been having major issues with my S3 for months now. The thing is a molasses speed piece of crap that never knows where I am (read: the GPS does not lock on---apparently this is a reoccuring thing with Samsung phones, because I've gone through 2 of them now and its the same issue each time). S3 #1: No GPS lock after 6 months. Dropped once. Screen dies a slow painful death. Time to renew. S4: Came with new contract. Works great. Flies out of pocket on a motorcycle ride to OC. Fuggin Weep. S3: #2: Not up for contract renewal. OC Verizon says fuck you and makes me buy one for $500. Works great for 2 months. GPS dies a slow painful death. Back to square one. So I check in to MD Wireless. The problem is my contract doesn't renew till August. No good. I'm not gonna shell out $600 for another new phone. This is where everything was different. They were not only able to keep my unlimited data plan, which Verizon is dickishly trying to phase out, but also explain to me, step by step, how they were going to be able to hook me up with a new G2 for ~$200 (read: this was a $500-600 phone at time of purchase) by tweaking my account. They were consummate professionals throughout the entire process and explored every opportunity to save me the most money possible in my transition to a new phone. Cannot recommend these guys enough. A+ Let these gentlemen hook you up with your next smartphone. read more

My hubby and I came in here and we were treated with great customer service by Travis, one of the associates that work here. He was very patient with us and provided much value to our experience in our upgrades. Thank you Travis for making this process so easy. read more

Outstanding service from Evan. I got the biggest bang for my buck definately. He found a plan that gave me more coverage for less money. Also found an unused rebate I never would have known existed. On top of that, he is knowledgeable of current promotions and specials and can really maximize your deal. I got a new Galaxy S5 smartphone and almost-new tablet out the door and just paid tax. AND, less on my monthly bill while increasing my coverage. Wow. Thanks Evan! read more

Now I am having a hard time understanding why a business with construction going on that has a big banner hanging over the door that says open during construction but when you go there the doors are wide open open but they say they are closed. So apparently they are open cause the doors were open but as far as open for business as they stated that's a total understatement so maybe the sign should come down and say they are closed is more realistic. read more

These guys are Fantastic ! They hooked me up with a re-furbished i phone for extremely reasonable $.after an iphone my daughter sent me from NY had a board problem.The plan has No Taxes,no b.s. hidden charges,just $100 for 3 months,&i haven't had a dropped call in months,wonderful.Great to have a human being to assist with issues.I don't usually write review,But Their Customer service is as good as it gets.Always Friendly ! Angelo is great. read more

I went into the Verizon Store on Midway not expecting much at all. In fact I was highly irritated with Verizon's terrible customer service at the store on Garnet in Pacific Beach. Worst service I've ever had. So I went to the Corporate Store on Midway. Kat approached me and helped me. I had numerous issues, she took care of ALL my problems. And in fact she kept trouble shooting till she solved my issues. Kat is what the meaning of going above and beyond is all about. What an asset to Verizon. She deserves the highest praise. Thank you Kat. read more

Evan Choi took excellent care of us. Our network card went out and he fixed it on the spot with no waiting time. He had a very welcoming personality. I would highly recommend his place of business. No sale pitches, just great honest service. read more

I just love this place! Hands down the best Verizon store I've ever been to. My iPhone went for a fatal swim in the bay about 9 months ago and at the time I also needed to switch accounts and branch off to an entirely new plan. Not only did they have the iPhone I wanted in stock (in the most popular color), Peter went above and beyond to help me out with my tricky situation and I left the store with a brand new phone and plan, which he walked me through every step of the way, making sure I got a plan that worked for me at the cheapest possible price. No smoke and mirrors here! Today I returned to the store because I was so happy with the screen protector and case that I purchased along with my iPhone that I wanted to get an exact replacement to keep my phone in tip top shape. I walked in the store and was greeted by name! I have never been more impressed. read more

I want to be careful what I say here to be fair. I have done business with this store for many months. The boost mobile service had a lot of problems with it, such as international calling plans not always working in Mexico. I have never been impressed with the boost mobile company per se. I stayed with the phone because the people at the store were alaways very helpful, even on the multiple occasions when the problem was not boost mobile but my own technical incompetence. For that i am grateful, and if you like boost mobile itself i think this is a pretty good store. However, I received a free phone for switching calling plans and the battery is defective. The warantee has not expired. Boost mobile made things very very difficult. Rather than a live oerson i was instantly funneled to a trouble shooting line with a recorded voice that told me i couldnt call from my own phone. When i went to the store, the employee helped me out. We were put on hold for a half hour before we could speak to anyone. Finally a woman picked up and when the employee explained we knew what the problem was and just needed them to honor the warantee she claimed not to be able to help me because my pin was supposedly incorrect. The employee stood up for me, telling her he knew that was a lie because he was the dealer and had all the records right in front of him. She put us on hold again for over half an hour yet again. Finally the manager, who has always helped in the past, said they obviously wouldnt talk to us and asked me to come back later because they were doing inventory. I explained that i had to take time off work because the service promised wasnt being delivered and i didnt think i should have to lose money closing my business another afternoon so he could keep his open when I was not profiting from Boost mobiles poor if not dishonest service. I said if boost wouldnt help he should just give me a new phone or stay on the line and keep helping me. He woukdnt. I understand his position but i make extra effort in my company to honor customer commitments and i think he should have too. I cannot recommend boost mobile and i no longer think their customer service is able to make up the difference. read more

Absolutely amazing service, products, and offers from this guys. As someone who has been a corporate customer who has used them as an outside vendor they were extremely pleasant to work with and professional, and always gave great service to our customers. As someone who is a personal customer, they've been so helpful when I needed a cell phone repair or new accessory, friendly, reliable, and top notch! Thanks Evan and the team here, great group of guys and great business to be a customer of! read more

Went in here because of the previous reviews that were said about this place and I'm glad I made the drive out here because it was worth it. I went in here to get a new Verizon plan, and totally got what I asked for without the annoying hassle that other Verizon retailers try to sell you on when you just come in for a simple thing. Travis helped me out and he definitely knew the true meaning of customer service, definitely exceeded my expectations every step of the way. Will definitely recommend this place to anyone and will be coming back if ever I need an issue resolved from these guys, Great job MD Wireless! read more

These guys are the best! Evan is awesome and I'm very grateful we have found him! We have been going to him for a while and would never go anywhere else for our phone needs. Without him we would have left verizon a long time ago! Thanks for your great customer service and help Evan!! Come here for all verizon services!!!! They don't try to get money out of you here if anything they want to help you save as much as as you can and that's how they keep their customers return rate 100 percent. They're knowledgable and organized. There are no gimmicks ! No corporate BS. They are friendly enough to offer small gifts at the end of your service as well (: thanks guys. read more

I've been with Verizon since the mid-90's and this is the best store I've ever experienced. These guys solve problems, cut through corporate red tape and get business done with the customer in mind fast, effective and costly. Oh ya, coffee, candy and sometimes presents too! Support these entrepreneurs and your pocket book and GO! read more

This review has been long overdue, due to my disease, laziness. This was my third phone from this place. And there is good reason for me to go back three times. They know the services and explained and gave me more options than any cell phone dealer, depending on my needs. They don't push you but actually help you. And get yourself a Samsung Note 4, I just did and wow over apple. :) read more

5 star service right off that bat! Every time I come into this spot I feel so welcomed, unlike other places. These guys have great customer service and have crazy awesome deals! Don't be afraid to come and check this place out, they have everything from phones to accessories for your devices. read more

Excellent service! Very reasonable rates! Fixed my cracked iphone 6 screen in 20 minutes. He charged me the same as he quoted me (which was $30 less then my previous place). The phone looks and works like new. I would recommend MD. read more

Evan is great! best verizon store in san diego. if you have problem with your phone dont waste your time going anywhere else. evan will fix your problem!!! read more

Best repair place I've ever been to! Free coffee too. Nicest guys, great customer service, great deals!

I have been with Verizon for over 20 years and have been to many other San Diego locations and by far, this was the best customer service I ever received. I was getting ready to switch carriers because of poor service from other stores and then received an email stating I could upgrade early. This location was near my gym so I walked in and showed Cody the email. He confirmed I was eligible and reassured me my monthly phone bill would stay at a similar price point. I was on my way to gym, so left my phone with him so he could transfer data and take care of paperwork. I walked back in the store an hour later and EVERYTHING was taken care of...even all the rebate paperwork was in a postage paid envelope and all I had to do was drop it in the mail!! He was knowledgeable, efficient and patient and I highly recommend. Thank you! read more

Best service I've ever had at a Verizon store and/or retailer! Evan was so incredibly helpful and knowledgeable. He was able to get me the new iPhone 7 in the exact color I wanted! I wasn't able to back up my 5S because my phone was too full, but he backed it up on his computer for me and then helped me set up my new phone completely! Highly recommend coming here! read more

Once again I went into Verizon which I thought was a horrible problem I had,that my charger the tip of it had broken off I thought I was going to have to pay full price for another one but I didn't .thanks to Mark who is an amazing employee and the manager at that time they said that it would be exchange for free I couldn't believe it on the budget that I'm on that was the best news ever thank you so much. The icing on the cake was that Mark recognize me and greeted me so kindly I haven't been there in several several months thank you for the personal customer care read more

Really nice guys who fixed my cracked screen in just 20 minutes! Affordable and my phone looks like new!

Walked in Bc my phone was acting funky. I got an iPhone, screen was blacking out and didn't respond to anything. Peter opened up my phone, tightened up some screws and connections. Took about 2.5 seconds. Told me to buy a screen protector for 8$ and we could call it even. spit on my hand and said you got yourself a damn deal my friend! read more

Really fast and professional service. Wayne helped me with my phone. My phone is everything. Easy peasie quick fix! Whew! Life savers.

I needed an iPhone. And when I came through MD Wireless I got much more than that. What started out as a simple task, turned out to be a lot more complicated and grueling. But San Diegos Starchild, Evan Choi, stuck with me through it all and helped me get exactly what I came for. If that's not the epitome of customer service then I don't know what is. I would highly recommend this cell phone provider to anyone in need. read more

After receiving misinformation and poor customer service at the Verizon Wireless on Sports Arena, I decided to try this merchant. Jose J. was friendly, knowledgeable and helpful. He helped me to upgrade a phone. He was thorough and ensured all of the information from the original phone was backed up properly and any questions I had were addressed. Kudos and think you Jose. read more

WOW! Look at all the five star reviews- for a PHONE STORE!!! take note, Verizon, etc. This place ALWAYS has Impeccable service. Peter is polite, goes the extra mile, and smart. If not for this place, I would not be with Verizon because like all the companies- they are the Devil, but Peter and the staff I have encountered here have taken a previously nightmarish situation, and Boop! problem solved!!! I have come in here several times because Verizon was just too hard to deal with over the phone and in the store on Sports Arena- Horrible!! I randomly stopped in here, and it was like the clouds parted and the sun shined on me again....all of my problems solved...quickly, painlessly...He reversed the charges the petty Verizon person charged me, and they were off, and then Verizon tried to sneak them on again and Peter had to take them off AGAIN! But he did it, happily- and it was so nice!!!! AND THEN....Months later- I'm across the street at the Home Goods store and I realize I left my phone in my friends car-- I ran over to MD Wireless, and Peter used find my Iphone and found my phone, and helped call my friend and get it back for me! Above and beyond!!! This place is the best!!! read more

Best Verizon store in town! Evan's customer service is amazing and have been great so far! I purchased LG G3 and my fiance purchased iPhone5s from here. Both work fantastic ally and very pleasure working with them read more

Don't go anywhere else. Evan was so kind and helpful. If there was something we needed or a question, he did everything possible to help. He also made sure we were in and out as fast as possible, though we were having such a pleasant time we hardly noticed the time. We will definitely come back in the future! read more

Evan is super nice and great to work with. If you want great personal service with someone who knows his stuff then this is the place to go. read more

My mom and I stumbled across MD Verizon, walked in with my broken iPhone 5c, and left with a great deal on a new iPhone 6. I have been to many different Verizon stores and have never had this great of customer service. Evan is hands down the best guy to work with and we will definitely be coming back for more business. Great business and great service, I HIGHLY recommend this place!! read more