I'm extremely thankful to this cellphone repair shop ! They fixed my iPad charge port and gave a…read morefair price . They work extremely professional left my iPad in the morning and by lunch they called me and told me it was ready for pick up. They are not to far from the Disney area and do awesome work! Thankful to the two young ladies That helped me out!!

Absolutely amazing service! I've been to multiple repair shops for my son switch. They all told me…read moreit would be over $175.00 to repair his game reader and take a week or two. Went to the cell phone spot and they were able to fix it for a reasonable and fair price as well as get it back to me within three days. Erica, was in contact with me throughout the whole process and fixed every issue with his switch. I highly recommend this place for any electronic repairs.

Extremely professional we were greeted at the door all I did was give them my phone number and we…read moregot in line which moved rather quickly even though they were busy All the staff was friendly and pleasant. They must like working there. I witness several different difficult customers being helped by these individuals that were patient, calm , collective and absolutely professional. I was amazed My wife and I are not tech savvy so going shopping for new phones and a new plan is extremely difficult for us and unwanted. I would rather get a root canal. Well, that all changed when we were helped by ULISES GARCIA HE WAS OUTSTANDING !!! We have been back into the store a couple of times to purchase other products because of this young man how helpful , professional and patient he was with us even although my babycould've bought the same items on Amazon at lower price. In my opinion, he needs a raise of salary. This young man was a genius with the technology helping us fix what we needed to fix. I will be back. !!!

These guys are great. I've been buying phones from them now for at least 4 years. They are there to…read morehelp and really hook up their customers. If there's a problem they can solve it. The owners and managers know what they are doing and they aren't there to do anyone off. Unlike the store at Beach Blvd. And Ball Rd. There was time when our are was evacuated because of a toxic chemical leak and the store Beach and ball was the only one open. Now I will rarely go into that store up to this point so since I couldn't go to the one that's less than a half mile away from my house I go to beach and ball and explain to the rep that my phone has gotten destroyed and wanted to buy a new 1 so she took out my SIM and installed it in a new phone unfortunately I had to go to the bank and didn't make it back until the next day when I got back she said she wouldn't give back my SIM which belonged to me since my bill was paid up and I purchased my phone new from the best Metro store I've ever walked in the staff is great and as to one at Beach Blvd and Ball Rd. I will never walk in there again and I would never recommend that store to anyone . If you need a new phone go see the guys at Metro PCs at Beach Blvd and Katella Ave . They will never f*** you over

Signed back up with Boost , I should had never left, always helpful when I walk in store . I am…read moreelated that I am back with boost

Give the team 5 stars I been having another…read morecarrier For years always denied me in many ways Once I switched carriers I just found everything I was looking for thank you for the team for being such great customer service

Very helpful staff. Tatiana went beyond exceptional service with what we needed. Anytime we need…read moreany kind of help that we couldn't do via the app they are always glad to help.

Went here for help to install new phone but it was crowned, 10 people are in the waiting list and…read morethere were 3 customers are being helped. It will be over an hr to get help. Left to go to other store. Staff was nice and informed the long waiting period bad advice to go to other store or come back later. Plenty of parking since in a big shopping plaza.

The store in general is okay my real beef is with LG then metro for not notifying customers about…read moreLG phone's also selling off LG phones knowing the company was no longer supporting them my wife and I both bought stylos 6 LG phones only to find out 4 months later we have to replace them because LG is no longer selling or supporting them I also bought the warranty when mine phone over night started showing error messages witch made it unusable I put my SIM card in an old phone with metros help they didn't tell me I was voiding my warranty they told me they needed to shut off the insurance because of a software problem so that was a flat out lie so I have to buy another phone at full price my work required me to have a phone so I'm screwed after paying for the warranty for 5 months anyway don't buy LG products what happens when they stop making refrigerators vacuum's or other Smart products your on your own this whole mess cost us close to a grand so be smart think twice about both companies and go elsewhere

From the owner: Switch today & enjoy America's largest 5G network.read more

amazing service reliable and was easy to schedule and was very quick…read more would highly recommend booking if you need your screen repaired

Initially I gave 4 or 5 stars. It's been a little over a month and I have to change my review to 1…read morestar. I'm so upset with Mohammad now that I can't even call him. He ran a diagnostic test on my iPhone and found that one of my front camera lenses was broken (not found) AND that my battery's capacity is only at 65%. Did he tell me about this? No. I didn't find out until yesterday when I had to pay for a new battery. If Mohammad would've told me about the diagnosis my insurance would've replaced my iPhone with a newer one! But instead, he decided not to say anything. He just replaced my broken screen and sent me on my way; KNOWING that I was about to cancel my insurance. I'm so mad. Do you think they will fix it if I call?

Melanie!!!!! She should be renamed "Wonder Woman" for her miraculous customer service and helping…read moreus unravel the nightmare with our account caused by an unscrupulous employee at the Seal Beach branch. Melanie is patient, kind, and so attentive with her in-person engagement as well as her quick and thorough follow up skills. This store is nowhere NEAR our home in Seal Beach, but the ONLY T-MOBILE branch we will ever visit again. Melanie is the reason we didn't quit T-MOBILE and take our business elsewhere. Give this wonderful young lady a raise! She deserves one!

Great store with great, helpful and attentive staff. Needed help with the new phone and he fixed…read moreit within 5mins. The parking is good and plenty. Location wise is right on the corner of Beach & Garden Grove and in a shopping plaza.

Had a wonderful experience here! A friendly Turkish girl helped me with my phone transfer when no…read moreonline or no other stores was able to do it. She fixed my phone technical issues within 3 minutes. She's a pro! Thank you Turkish girl for helping me and making me experience with Metro very pleasant!!!

I normally don't leave reviews, but what happened at this Metro by T-Mobile location needs to be…read moresaid so other people don't go through what I did. I purchased a hotspot device from this store, trusting the staff to set me up with something that would actually work at my home address. Instead, they knowingly used a different address in their system just to qualify the sale -- even though they were fully aware the service would NOT work where I live. From day one, the internet barely worked. I went back multiple times and was repeatedly told the issue was my plan -- that I needed to upgrade for better speeds. I trusted their guidance and ended up paying more and more over the course of October, November, and December. I even upgraded to their highest plan, thinking it would finally fix the issue. It never did. They had me moving the device all over my apartment, troubleshooting, and basically making me believe the problem was on my end -- when in reality, they knew from the beginning that the service was not compatible with my location. When I finally contacted customer service, I was told that multiple customers had complained about the exact same situation at this store. That says everything. I returned to the store to resolve it, but the manager has avoided me for months. Calls were not returned. Messages were ignored. I was even given an email address that led nowhere. After spending around $300 on equipment and service that never worked, I was offered absolutely nothing -- no refund, no accountability, nothing. This is not just poor customer service -- this feels intentionally deceptive. Selling a product you know will not work at a customer's address, then pushing upgrades to take more money, is unacceptable. I strongly recommend that anyone considering this location double-check EVERYTHING and be extremely cautious. Based on my experience, I would not trust this store to give honest or accurate information. Very disappointing experience.

Warren fully cleaned, repasted, and replaced thermal pads for my GPU. Hotspot dropped 30c. Quick…read moreAND quality service from a kind guy! Thank you Warren

Amazing support from an exceptional IT Professional~Warren! His day-job's working on large…read moreserver-mainframes; yet, his kind attention to my home PC issue was outstanding!

I came here twice to get my phone fixed. The prices are reasonable and the service is fast. They…read moreusually tell you it will take about 1-3 hrs , but they often finish sooner and give you a call when it's done. There is only one guy working, but he's very efficient. They accept both cash and card, but there is a transaction fee for card payments.

I dropped my phone in water, and it was stuck on a reboot loop. They fixed my phone within 3 days…read moreand it works perfectly fine now! Would recommend them for water-damaged phones or cracked phone screens!