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    T-Mobile

    3.5 (52 reviews)
    Open 10:00 am - 9:00 pm

    Services - T-Mobile

    Telecommunications

    T-Mobile Photos

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    TRASH EMPLOYEES

    WHAT A LAZY T-MOBILE! TRASH! dude said he can't call other locations to see if they have a certain iPhone which I know he can cause I've seen several locations do it many times for me! They were about to close and that's why he was too lazy to help! Do not go to this T-Mobile with the laziest workers I have ever seen! TRASH!

    I got my new phone to trade in for the new iPhone 16 Pro for my belated birthday

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    5 months ago

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    1 year ago

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    5 days ago

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    6 months ago

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    10 months ago

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    4 months ago

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    8 months ago

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    1 year ago

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    2 years ago

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    11 months ago

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    1 year ago

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    1 year ago

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    1 year ago

    Dominic served me; very kind, professional, and generous. He went beyond my expectations. Recommend this store.

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    7 years ago

    Business owner information

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    T-Mobile

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    5 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    T-Mobile

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    Photo of Sean L.
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    7 years ago

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    5 years ago

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    16 years ago

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    9 years ago

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    7 years ago

    This store is very cool manager PJ welcoming & Lenny is attentive & offered me good deals !!! A1service

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    T-Mobile

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    Photo of Mike R.
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    7 years ago

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    Page 1 of 2

    Ask the Community - T-Mobile

    Review Highlights - T-Mobile

    Not only is T mobile the greatest cell phone company, but the kiosk at Cerritos mall has some very professional and helpful people...

    Mentioned in 6 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 7,897 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    (147 reviews)

    $$

    My husband and I went into this location today and Rosalinda, Ifra and Kingston were working. All…read morehelped us, but Rosa was the one who assisted us all the way through. Honestly, whenever we have to go in, I do not look forward to it. Every time we go in, we have a horrible experience. Every time. I typically feel like I am putting out the associate asking for information or help. Or I'm told to just call the customer service number. Which I already did prior to coming in but have more questions. Anyway, this time around I want to shout from the rooftop about how great these 3 individuals are! Rosa was extremely informative and thorough. I never understood why things cost what they did. I was always just told this is what it is without it making sense and no one wanting to explain it. Rosa did. And with a smile and friendly attitude. Ifra and Kingston provided support to Rosa when the system wasn't working. Their teamwork is something this location should share/teach all associates. When people would ask me about T Mobile I always said I never have an issue with my coverage but "good luck when it comes to customer service"! Now, I will suggest Rosa, Ifra or Kingston all day long!!! Thank you for a great experience and service.

    if i could give this place 0 stars, i would. shitty ass customer service. employees are obviously…read morenot happy with their jobs. i've been there numerous times and have been patient and kind with this location and employees... BUT i've had enough. DO NOT COME HERE somehow my billing went from $350 to $650 to over $700 in 2 months. didn't make any changes to my plan and was told they don't have access to the full breakdown of my billing. told me to call billing department instead when i know they have the full authorization to pull it up. based on the previous reviews from another customer, this is owned by a third party and scams for profit lol? on top of that, there is no sense of urgency. super slow at getting things done. employee snatch tablets from each other, and have to ask to re-input personal info, no type of going the extra mile for a customer. to put simply, this place provides below bare minimum lol they talk to you as if you're incompetent and below them with a condescending tone. please save your self the stress and go somewhere else.

    T-Mobile - mobilephones - Updated May 2026

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