I do not recommend Villa Animal to any pet owners. I brought my toy poodle, Biscuit, on two…read moredifferent occasions. On his first visit, the groomers left shampoo in his eye, which resulted in an eye infection that required veterinary treatment. On his second visit, the groomers left him with a dime sized cut on his leg. He had an appointment and I was told to pick him up at 5:30 pm. However, I waited an hour because he was not ready. I also asked for his hair to be cut half an inch and the groomers shaved approximately three inches of his hair. Overall, very unprofessional. Definitely not returning. I encourage other pet owners to stay away from this establishment.