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    Pet's Family

    5.0 (1 review)
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    Provet Clinica Veterinaria - Moo 4 days post op!! Being a happy healthy cat!!  he looks normal now!

    Provet Clinica Veterinaria

    (32 reviews)

    Mesa de Otay

    I was searching for a vet on the Otay side of the border. It is less busy and much easier to…read morenavigate. I specifically searched for one the closest to the border with good reviews and Provet Clinica showed up. Since originally discovering this vet in 2025, I have been taking not only my dogs, but I am also a pet sitter so I offer to take client's dogs. I have probably been to his office over 20x's in the past year and he has been amazing. He is knowledgeable, explains everything in detail and even uses a white board and draws pictures to make it easy to understand. He is honest and his prices are amazing. If you're searching for a vet in Mexico that is easy to find and super close to the border, do not hesitate to go. It is on a first come first serve basis, but if you arrive 15 minutes before they open, it's typically a 30 minute wait. There is limited parking but I'm always able to find street parking and have never had any issues with either my vehicle or ever felt unsafe. Very kind staff and even the people who live there and the other clients who go to his office are very friendly.

    I trusted this vet a lot, until I took my puppy who had vomit and diarrea, he put a couple shots on…read morehim, and gave me a pill to give him the following day , we barely left and my puppy pooped somehing red, I went back, my puppy pooped again right at the entrnace and he said it was normal due to the infection process, I stupidly belived him and my puppy passed overnight, will always regreat trusting him, he shoulg have advice me to take it to a hospital or something, but said it was completly normal, will never again go back to him or recomend him. I only put one star becasue it's required, but I would give him 0.

    Granero Y Veterinaria Baja - Inside store

    Granero Y Veterinaria Baja

    (4 reviews)

    Mesa de Otay

    Me encanta llevar mi perrita aquí el vet y todos son bien amables y hacen buen trabajoread more

    I considered doing this review in Spanish and brush up since it's in Tijuana, but I thought I'd…read moregive some advice to other gringos that would be willing to take their pets down here. We've been coming here for several years now for vaccinations for our chihuahua. Located a few miles from the Otay border, I noticed the place when I was having work done on my vehicle at a nearby shop. I dropped in one day and saw the prices, which totally wooed me back! It had started to become inconvenient and expensive here(in US) for us. The prices are super reasonable and of course much lower than anywhere in the US. The quality and level of care is equal to if not better here, yes, believe it! Note: Take the time to exchange dollars into pesos, to avoid miscalculations and improper change back from transactions. On our occasional visits, there has been only one quality, licensed veterinarian that does all the exams and vaccines. Actually, we like this. He remembers our dog even though we come only once a year, and this goes a long way with us. He scolded my wife when she confessed to giving our little dog pork & chicken bones. I warned her.. More of a personal touch. It's never been a long wait time, and we can drop off the dog and hit Wicho's across the street, or shop at Soriana, which happens to be in the same parking lot. We always call ahead,(which I recommend)to make sure the doctor is in that day. It is a full on pet and feed store too with many items for cats, dogs, birds, chickens, etc. They have found a customer for life!!

    EMEVET, clínica veterinaria - New location

    EMEVET, clínica veterinaria

    (19 reviews)

    Mesa de Otay

    Drove here from LA to get my dog treated. Had an appointment at another clinic. I was a few minutes…read morelate to the appointment and they wouldn't take us anymore. Left us on standby. Called this place. Got an appointment within an hour. Arrived early. Got seen early. Fast and attentive service. Very professional. They attended my dog very well. Made me feel like my pup was in good hands. I'll definitely be coming back. But I would like to mention that they are not 24 hour. I drove from LA with the idea that I would be seen at 12:30 when we crossed the border. Called. Showed up in person but no answer.

    PLEASE BE EXTREMELY CAREFUL! I strongly recommend avoiding this establishment. If you must go there…read morebecause of an emergency and have no other alternative, keep your belongings under constant supervision and do not let them out of your sight for even a moment. My iPhone disappeared during my visit. Four hours later, when I was already entering the United States and had an internet connection through my husband's phone, the tracking system continued to show my device inside this establishment. I immediately requested to review the security-camera footage. However, they allowed me to watch only a very short clip and refused to show me the rest. While I was asking for an explanation, two employees whispered to each other, exchanged looks, and sent messages while reviewing the videos. Their behavior significantly increased my concern and distrust. Later, when I formally requested the recordings, they claimed to have reviewed all the footage and insisted that I did not have a phone with me. This version of events is completely contradictory: I used that same device in front of the veterinarian and other employees to show them the official government requirements needed to issue my pet's travel certificate. The veterinarian also pressured me to purchase a deworming product that had already been administered to my Sphynx cat only two days earlier. I presented the product that had been used, its original packaging, and the instructions from the veterinarian who treated my pet during our trip to Playa del Carmen. Nevertheless, she claimed that she did not believe the treatment had been administered because the product had not been purchased from their establishment. They required me to purchase another product exclusively from them, even though I could not administer it to my pet again because repeating the treatment so soon would not have been appropriate. They warned me that if I did not make the purchase, they would issue an incomplete travel certificate. I formally requested a copy of the security footage in writing. They refused to provide it and offered only an in-person viewing, expecting me to return to the same place where my phone disappeared and where, for obvious reasons, I no longer feel safe. The matter has already been reported to the appropriate authorities. I would not return under any circumstances. In total, this visit caused me more than USD 1,500 in expenses and losses, in addition to the wasted time, distress, and numerous problems resulting from my phone's disappearance.

    Otay Vet Veterinary Clinic

    Otay Vet Veterinary Clinic

    (11 reviews)

    Mesa de Otay

    We took our dog here for some teeth to be pulled. It was a lot cheaper crossing the border to have…read morethis procedure done. The place was clean and the doctor was very nice and thorough. They took good care of our dog and he's doing great!

    We took our golden doodle down there for a routine neutering that ended up being anything but…read moreroutine, more of a nightmare. Besides trying to charge us for as many other things as he could, he completely botched the surgery. We got a call from him after it saying that our dog was a "bleeder", suggesting he has some sort of bleed clot issue. When we picked up Mookie, he seems ok. The after care seemed like much more than other times I've gotten pets spayed/neutered. Lots of cleaning intructions. The next morning we wake up to a blood all over our carpets. Mookie was bleeding out of his sutures and his scrotum was swollen with blood. We called Dr Lopez and he said he'd be too busy to see us that day and that we should take him to an emergency vet as soon as we could. Also tried to blame us by saying we should have gotten a blood test he suggested before the surgery. The blood test was just to make sure the dog is strong enough to handle the anesthesia, and in no way would have help his butcher job on Mookie. The emergency vet had to open him back up to find that Dr. Lopez took the testicles out but didn't close the veins or the abdomen! Just stitched up Mookie's skin. I wonder why he was such a "bleeder"? Maybe because you never closed the wound! They said he had a hematoma the size of a papaya and had to drain the scrotum from all the blood accumulating from the open wound. Overall a nightmare experience and had to pay 10x what we should have payed because of his negligence. We emailed him with what the real Vets found and asked for a refund, which was pennies compared to what we had to pay. He never replied. Please avoid this Vet at all costs.

    Hospivet - My dog being given an EKG and echocardiogram

    Hospivet

    (139 reviews)

    Zona Río

    I am so grateful to Hospivet for removing a foxtail from my dog's nose. In Los Angeles the price…read morewas out of my ability to pay. HospiVet did an outstanding job and I happily paid their fee, less than $400.00 I thought I might have to put my dog to sleep if I could not get him the relief he needed. He stopped eating and I stopped eating because this was such a big problem for us both. After Buddy's successful operation, I recommended HospiVet on Nextdoor many times.

    The 3 star is for the receptionist!…read more We first came to this clinic about four months ago when our dog was very sick, and we had a great experience with Dr. Sayra. She was kind, compassionate, spoke perfect English, kept us updated throughout the visit, and took the time to explain our dog's condition and treatment plan clearly. She made an incredibly stressful situation much easier, and we're very grateful for the care she provided. We also saw the cardiologist while we were there. Although he seemed knowledgeable, he wasn't very friendly and often appeared annoyed when we asked questions. As worried pet owners, we were simply trying to understand our dog's condition, so his attitude was disappointing. Unfortunately, our recent experiences with the front desk have been frustrating. Last month, when our dog needed to be seen urgently, we couldn't get an appointment. The receptionist told us to take her to another clinic. We requested a referral, but our message was completely ignored. This week, I tried scheduling an appointment a few days in advance. The receptionist asked for my name and my dog's name so she could look us up in the system. After I provided the information, she never responded back. I followed up the next morning, and my message was still ignored. This was a completely different experience from the receptionist we dealt with four months ago, who always responded promptly and was very helpful. Dr. Sayra deserves five stars for her excellent care, but the lack of communication and responsiveness from the front desk has been very disappointing. When you're dealing with a sick pet, timely communication matters just as much as good medical care. I hope the clinic improves its customer service because their veterinarians deserve better support. I'd recommend to go down the street to New Vet. They are helpful and responsive!

    Pet's Family - vet - Updated August 2026

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