This is review is for my conversations with the staff and the owner , not for services rendered…read more
I have a dog that needed to be seen by a vet and I knew it would probably be an expensive visit based on what I thought was happening. So I started to research vets in TJ , Mexico because I've heard about some other pet parents traveling down there for more affordable pet care.
After researching quite a few , I contacted Vet Playas because based on Yelp they seemed to be at the top of their game compared to all others in that area. They also were open over the weekend and others were not based upon the hours provided. I was contacted by Ron , who I believe is the owner. He let me know that a front desk person would be contacting me shortly. I was contacted via Whats App by the front desk staff and they gave me pricing on all the procedures I'd asked about. The exam is a little less than what the states charge, however all the other procedures were much less expensive than having them done stateside. Ron texted me & then we spoke for a good amount of time going over what might be the issue with my dog and the various procedures that may have to be done to diagnose. He also gave me pricing for all of those things. He was very patient, informative, and not pushy. Thankfully my dog's original issue was resolved so I didn't end up using Vet Playas services. However, I would definitely consider them if I need vet services again based upon my conversation with Ron. I suggest to those that do not speak Spanish well, use a translator when speaking to the other staff so there are no miscommunications. Google has a translator you can enter text in whatever your language is to translate into Spanish and vice versa.