Wonderful people who really care for animals. Very thorough and easy to get to via taxi or Uber…read morefrom walking across thru customs. Park at the border at the one business that's closest to customs. Walk thru customs and catch a cab or Uber. My cat was in a stroller. After visit, take a cab or Uber back to drop off spot and walk back across. Super easy!

They have several patients from the USA they come highly recommended for their affordability. Hours…read moreare a bit off

Horrible service. Please ask to check the dog area before you leave your dog there. It's filthy and…read morethe cages are ancient and dangerous. Don't recommend this place to anyone that cares about your pet. My dog had just gone through surgery and she was left in a cage on the floor with puddles of dirty water around her. The vet looked coked out as well. Crazy.

I should have listened to the reviews. I took my cat in for a broken femur and they operated on him…read moretwice and as soon as I got him home, he died. He got home and he drank so much water. It's like they were starving him he and bones and now he's dead. Please don't take your dog or cat or any animal to this vet. They're dirty dirty people.

This is review is for my conversations with the staff and the owner , not for services rendered…read more I have a dog that needed to be seen by a vet and I knew it would probably be an expensive visit based on what I thought was happening. So I started to research vets in TJ , Mexico because I've heard about some other pet parents traveling down there for more affordable pet care. After researching quite a few , I contacted Vet Playas because based on Yelp they seemed to be at the top of their game compared to all others in that area. They also were open over the weekend and others were not based upon the hours provided. I was contacted by Ron , who I believe is the owner. He let me know that a front desk person would be contacting me shortly. I was contacted via Whats App by the front desk staff and they gave me pricing on all the procedures I'd asked about. The exam is a little less than what the states charge, however all the other procedures were much less expensive than having them done stateside. Ron texted me & then we spoke for a good amount of time going over what might be the issue with my dog and the various procedures that may have to be done to diagnose. He also gave me pricing for all of those things. He was very patient, informative, and not pushy. Thankfully my dog's original issue was resolved so I didn't end up using Vet Playas services. However, I would definitely consider them if I need vet services again based upon my conversation with Ron. I suggest to those that do not speak Spanish well, use a translator when speaking to the other staff so there are no miscommunications. Google has a translator you can enter text in whatever your language is to translate into Spanish and vice versa.

I've been to VetPlayas with all the pets in the past. This time it was very different, I was very…read moredisappointed with the quality of service let alone the price. Now I understand why their prices aren't listed. My 13 yr old chihuahua has some bumps and a big mass around her neck. I went in for a check up, at 13 years old I understand her health isn't the best. I made the appt for last wed March 4th. Wait time was normal about 15-20 mins. Th vet was with us maybe 10 mins, the surprising thing is in those 10 mins she took maybe 10-15 coming up with the bill of $16k pesos. The office spent more time calculating the optional services than actually telling me anything that could give my doggie comfort or even suggest anything outside of the ridiculous quote. I truly believe my biggest mistake was telling them I was coming in from Pasadena in case I was a bit late. Outside of the exam which they say was an oncology exam, they did absolutely nothing other than charging me $1000 pesos. Regular exam is between $300-$450 pesos, they also did grooming for $700. That seemed reasonable, even the grooming they did alot more than the Vet did just measuring her lump and rushing to give me the price. The moment I said I didn't want to do the 7-8 different exams the Vet quoted me on because of her age and honestly the cost, she lost interest and pretty much walked out. I thanked them and told myself never to return and will also pass that experience to anyone who asks.

HIGHLY RECOMMEND Club de Nana! I live in San Diego, and over…read morethe years I tried a couple of vets in Tijuana, but honestly, I never felt comfortable with them. It often felt like the nicer the place looked, the less they actually cared about the pets. Because of that, I gave up and kept paying the ridiculous vet prices in San Diego... until I simply couldn't take it anymore. Thank God I found Club de Nana on Yelp. After reading all the great reviews (and yes, they're REAL), I decided to give them a chance, and I'm so glad I did! From the moment I walked in, I could tell this place was different. The entire staff truly cares about every pet that comes in. They don't see animals as $$$ signs, they listen, they explain, and they care about your fur babies. My first green flag was seeing multiple pets being cared for behind the front desk, literally hanging out freely instead of being locked in cages, I absolutely LOVED THAT!! There are no appointments, you just wait your turn. I've been there four times, and only once did I wait for my turn about 15-20 minutes. Every other visit was less than 5 minutes. The clinic looks like a house from the outside, so parking is limited, but even then I only had to wait about 10 minutes once. I took my 7-year-old pittie because he was bleeding while peeing. They ran different tests, diagnosed him with an enlarged prostate, and recommended surgery (neutering). It's now been 11 days since he got surgery at El Club de Nana, his stitches are out, the bleeding is completely gone, and he's happier and has so much more energy. From the bottom of my heart, thank you to the doctors Lulu and Francisco, and the staff at Club de Nana. I have my healthy, happy boy back, and I couldn't be more grateful .

Dr Lourdes is very knowledgeable and caring, her prices are reasonable, we got excellent care for…read moreour dog and the staff is very nice and polite

I live in California. However, my dog is very sick and we often take her down to Mexico for…read moretreatment. She was having a medical emergency and we rushed down to TJ. The usual vet we go to was closing before we arrived. I found this place. I was iffy due to the 2.5 stars on Yelp. But it has 4.7 on Google so I decided to give it a try. Be aware they take time to respond to online messages or emails. For the quickest response, call them. I called in advance to let them know the situation and our ETA. We arrived at 12:15AM. The moment we walked through the door, they began triage immediately. Within 5 minutes, we knew what was wrong. Unfortunately, she did not recover. They were realistic with us, answered our questions, and treated her with dignity and respect. I could tell the situation wasn't easy for the staff either. They allowed us to spend time with her before, during, and after she took her last breath. It was super convenient that they also offered cremation and funeral services from a partner company. They offered three cremation options. Please read them. The cheapest one is a communal cremation. The other two are individual. We opted for the middle package. She passed on a Wednesday and by Friday she was ready to return home. You have the option to pick up either at the vet or directly with the funeral home. It's faster if you pick up directly from the funeral home. HOWEVER!!!!! I was in documented medical shock and managing a legal crisis when this was happening. Maple hadn't even been dead an hour when they were asking me to confirm all her final details. When I picked up her urn and death certificate, the information was WRONG. As a matter of basic empathy and professional decency, I expected them to correct the record for a medical support animal without charging me for my grief. But the funeral home refused so I suggest you don't use their cremation services. Also, the vet said they would email us a copy of the X-rays the same day. When we followed up with the receptionist she refused and claimed we needed to pay extra for that.

They are terrible at communicating with customers. I took my dog here for surgery, but the…read moreprocedure kept getting delayed due to emergency surgeries for more critical patients. I completely understand that emergencies take priority, so the delays themselves were not the issue. The problem was the lack of communication. Each time the surgery was postponed, no one called to update me. I explained multiple times that I live in the U.S. and needed timely updates so I could plan travel accordingly, but they still failed to communicate schedule changes. Instead, I had to call every two to three hours just to get information, and even then, nothing was communicated clearly. In the end, I picked my dog up without the surgery being performed and took him to another veterinary clinic that was far more professional and respectful of clients' time and schedules.

Brought our 10 year old toy poodle for iral prophylaxis after some gingivitis diagnosis from a…read morelocla vet here in CV. Left home at 8:30 and Crossed the border from Otay Ranch and arrived at the clinic around 9:10am. We were #15 already in the line. Clinic is pretty busy, so please be prepared and be patient. Pet was seen arpund 10am and was given instructions to come back at 4:30pm. Heading back to CV at 10:30 am was a breezy 45 minutes drive. Went back at 3:30 pm, arrived around 5:15 due to traffic at the border and in downtown TJ. They did amazing with the oral prophylaxis and our pet ended having 6 teeth pulled. Left the clinic around 5:15 pm and areived at Otay Ranch via 125 around 7:15pm. Young vet spoke great English and exlained everything thoroughly. Paid $200 deposit and remaining $ paid at pick-up. They also groomed my pet with little boss, free of charge. They said they donit as part of their service since some dogs get blood on their faces so they want them clean when picking up. Over-all, great experience. Highly recommended!!!!

Dr. Has helped my dog feel better. My dog is now able to move and even run a couple of steps. All…read moreof the staff there is very friendly and professional. Love this place. Oh and their pricing is very affordable. Great place for your pets!!!

La Dr.a Victoria es muy profesional y atentiva llueve a mi perrita Rin hace unas semanas Los…read moreestudios eran rapido y no muy costosos comparando otros lugares los recomiendo Que vayan aqui. Dr.Victoria is very professional & attentive I took my puppy Rin a few weeks ago for exams that were very costly in USA at Medical Pet prices were very competitive & the exams were fast I recommend anyone trying to save money & get great service to go there

They are professionals in their work. From the front desk to…read morethe day care everyone is concerned about our lovable dogs Best clinic to take our special pets.

One of the best veterinarian clinics I've been. The hospitality is great and the people are so…read morecaring for your little loved ones. I only trust them with my dog's needs. They have me relaxed and comfortable knowing my dogs are in good hands. I would recommend everyone to come here. Es una de las mejores clínicas veterinarias a las que he ido. La atención es excelente y el personal cuida con mucho cariño a tus pequeños seres queridos. Solo confío en ellos para atender las necesidades de mi perro. Me hacen sentir tranquilo y cómodo al saber que mis perros están en buenas manos. Se la recomendaría a todo el mundo.

Excellent servicio. Traje a mi mascota de 8 años porque mi veterinario en California dijo que…read morenecesita 5 extracciones y una limpieza porque tenia mucho sarro en los dientes. Vine a este veterinario (ya habia venido aca antes) y el cirujano me dijo que no necesita extracciones solo una buena limpieza. Son bien honestos aqui, no le hicieron procedimientos que no son necesarios. My mascota estuvo listo en 4 horas. Muchas gracias

I took my senior maltipoo here after a family friend recommended them for dental work. I went early…read moreon a Monday morning and was the first customer there when they opened. I used Google Translate to explain to the medical staff his issues (heart murmur/failure, horrible teeth). Then the veterinarian that spoke English arrived and saw him. He explained what they would do and I left him there for a couple hours. They extracted 3 teeth and cleaned his remaining teeth and gave aftercare medicine and instructions! Wabi is doing great and his remaining teeth look amazing! This was at a fraction of the cost of the quotes I got from his vet in OC. They only take cash! Highly recommend! Pro tip - if you have global entry, register your car so you can take the fast sentri lanes. I went back to SD to eat breakfast with family while I waited for Wabi to be ready. Also, try to go on a weekday since they don't take appointments and it's first come, first served. If they are busy they may make you come back another day for the procedure. If you think your dog may need to undergo anesthesia - refrain from giving them food/water before you visit.

Great care and great prices. A very positive experience. I recommend Dr.Gordian and his son.read more

I had my golden retriever looked at vets in California for severe and allergies. None of clinics…read morehere were able to get to the root cause. Dr. Cesar is very knowledgeable and experienced. He was able to get severe yeast under control. The services thta Dr. Cesar provides is worth waiting for.

Haces fila para qué te atiendan, por tanta demanda qué tienen, vale la pena la espera, mí perrita…read moreya estaba haciendo popó con sangre, un día antes la llevé a otro veterinario y acá le pusieron tres inyecciones y unas pastillas y te explican muy bien, el total qué pagué fueron 250 pesos consulta y medicamento (yo creó son $25 dólares) volvería a ir!