PLEASE BE EXTREMELY CAREFUL! I strongly recommend avoiding this establishment. If you must go there…read morebecause of an emergency and have no other alternative, keep your belongings under constant supervision and do not let them out of your sight for even a moment. My iPhone disappeared during my visit. Four hours later, when I was already entering the United States and had an internet connection through my husband's phone, the tracking system continued to show my device inside this establishment. I immediately requested to review the security-camera footage. However, they allowed me to watch only a very short clip and refused to show me the rest. While I was asking for an explanation, two employees whispered to each other, exchanged looks, and sent messages while reviewing the videos. Their behavior significantly increased my concern and distrust. Later, when I formally requested the recordings, they claimed to have reviewed all the footage and insisted that I did not have a phone with me. This version of events is completely contradictory: I used that same device in front of the veterinarian and other employees to show them the official government requirements needed to issue my pet's travel certificate. The veterinarian also pressured me to purchase a deworming product that had already been administered to my Sphynx cat only two days earlier. I presented the product that had been used, its original packaging, and the instructions from the veterinarian who treated my pet during our trip to Playa del Carmen. Nevertheless, she claimed that she did not believe the treatment had been administered because the product had not been purchased from their establishment. They required me to purchase another product exclusively from them, even though I could not administer it to my pet again because repeating the treatment so soon would not have been appropriate. They warned me that if I did not make the purchase, they would issue an incomplete travel certificate. I formally requested a copy of the security footage in writing. They refused to provide it and offered only an in-person viewing, expecting me to return to the same place where my phone disappeared and where, for obvious reasons, I no longer feel safe. The matter has already been reported to the appropriate authorities. I would not return under any circumstances. In total, this visit caused me more than USD 1,500 in expenses and losses, in addition to the wasted time, distress, and numerous problems resulting from my phone's disappearance.

Good prices... Took my frenchie for an ear hemotoma did…read moresurgery we waited around hours .. .good experience

I cannot say enough good things about this veterinarian. My cat was attacked back in October, and…read morefrom the ER visit up here they determined that she would need jaw and eye surgery. At the time I wasn't able to find a vet in San Diego that would've been able to see her that week so the very next day I went to a vet in Tijuana recommended to me by family. He would've been unable to do the jaw surgery, so he recommended me to Servicios Veterinarios California. After waiting for a couple of hours Cesar was able to perform an x-ray on the spot and found another fracture that the ER vet missed. He was able to remove the eye and wire both jaw fractures that same night and I was able to pick her up the next morning along with her medication. I don't want to get into specifics, but all of these services combined were cheaper than the ER visit. All of the follow up visits, whether it was a checkup, suture removal, or surgical wire removal, were very easy and hassle free. They even asked if I wanted to have her nails trimmed while she was sedated! There was plenty of metered parking on the street every time I visited. I'm not sure if they are doing appointments now, but I highly recommend bringing cash.

THEY SPAYED MY DOG WITHOUT PERMISSION WHEN WE WENT IN FOR A TEETH CLEANING?!!!!! My family friend…read moretook my dog and FOUR other dogs with her to get all of their teeth cleaned. Come to find out they SPAYED ALL OF OUR DOGS WITHOUT PERMISSION, when we had an appointment for TEETH CLEANING. My dog is currently 13 years old, she did NOT need to get spayed. Two of the other dogs were PREVIOUSLY ALREADY SPAYED, and they still cut them open and SPAYED THEM AGAIN. These people do NOT care. These people have absolutely NO KNOWLEDGE on what they're doing. They gave us 12,000 pesos to apologize but that is worth nothing after what they put through ALL FIVE of our pets. PLEASE STAY AWAY FROM THEM

Excellent servicio. Traje a mi mascota de 8 años porque mi veterinario en California dijo que…read morenecesita 5 extracciones y una limpieza porque tenia mucho sarro en los dientes. Vine a este veterinario (ya habia venido aca antes) y el cirujano me dijo que no necesita extracciones solo una buena limpieza. Son bien honestos aqui, no le hicieron procedimientos que no son necesarios. My mascota estuvo listo en 4 horas. Muchas gracias

I left my dog for 10 days. I did not request that he be bathed because I had an appointment…read morescheduled elsewhere for his grooming. At this veterinary clinic (daycare), they handed my dog back to me absolutely filthy, smelling of urine and feces - worse than a stray dog. When he was subsequently bathed at the other facility, they sent me photos showing that his paws were burned; this was caused by prolonged exposure to urine and feces. Had I allowed the daycare to bathe him, I would never have discovered his injuries or realized the poor standard of care to which he had been subjected. All of his hair had to be cut off because he had feces stuck to it.

They took my dog in for emergency teeth extractions and they were caring, answered all my questions…read moreeven post op and sold me more pain meds. They're life savers

I have been a client for many years and was happy before not anymore…read more I took one of my cats who had passed away to get cremated. I was charge $10 for transport and $220 for the cremation that's unacceptable. How can you charge $230 for cremation in TJ. And we waited for days to hear our kitty was ready to be picked up and now the doctor calls and demands payment when they just let me know yesterday he was ready. This vet used to be amazing now he's just as bad as the corporate vets it's a shame.

I trusted this vet a lot, until I took my puppy who had vomit and diarrea, he put a couple shots on…read morehim, and gave me a pill to give him the following day , we barely left and my puppy pooped somehing red, I went back, my puppy pooped again right at the entrnace and he said it was normal due to the infection process, I stupidly belived him and my puppy passed overnight, will always regreat trusting him, he shoulg have advice me to take it to a hospital or something, but said it was completly normal, will never again go back to him or recomend him. I only put one star becasue it's required, but I would give him 0.

I was searching for a vet on the Otay side of the border. It is less busy and much easier to…read morenavigate. I specifically searched for one the closest to the border with good reviews and Provet Clinica showed up. Since originally discovering this vet in 2025, I have been taking not only my dogs, but I am also a pet sitter so I offer to take client's dogs. I have probably been to his office over 20x's in the past year and he has been amazing. He is knowledgeable, explains everything in detail and even uses a white board and draws pictures to make it easy to understand. He is honest and his prices are amazing. If you're searching for a vet in Mexico that is easy to find and super close to the border, do not hesitate to go. It is on a first come first serve basis, but if you arrive 15 minutes before they open, it's typically a 30 minute wait. There is limited parking but I'm always able to find street parking and have never had any issues with either my vehicle or ever felt unsafe. Very kind staff and even the people who live there and the other clients who go to his office are very friendly.

Not clear with prices. They make up things that your dog doesn't need & then charge you for them…read more If you go from the U.S they will charge you even higher. I paid twice as much than I would in the U.S! I regret taking my dog & ignoring the reviews.

I had at one time highly recommended this vet but once he operated on my dog's wrong eye and…read morelaughed about when I confronted him I will NEVER tell someone to take their previous pet there. Also, heard he removed the wrong leg on someone else's dog. This man does not deserve your business nor to care for your most precious buddy. Should you need a WONDERFUL vet I highly recommend B Street Vet, 2675 B Street, San Diego, 619-237-0600. Please do not take your babies to this monster. Also, should you need eye care specialists for your baby i just took my baby to (Eye Specialist), Central Veterinary NN, in the heart of downtown Mexico, phone number 011-52-664-9710162. Ysidro exit the vet itself is on Gral Rudolfo Sánchez Tobada. There is a 7/11 across the street I will add pics next week w/ more landmarks.

I brought my dog in because he showed signs and symptoms of parvo. This place, failed to administer…read morean IV fluid, which gave my dog a huge abscess. When I confronted THEM After him staying over the night. I noticed he had a huge large sack of fluid above his arm from where they missed his vein. I noticed his health declined rapidly, I went ahead and removed him from their care and took him back across the border to Chula Vista pacific pet hospital off of Orange and Melrose. It ended up costing me over $2000 in Chula Vista, But they saved my pups life

Servicio horrible. Llevamos a nuestra perra de emergencias y dijieron que no la podian checar…read moreporque estaban comiendo y "ni modo" que la perra estaba con mucho dolor. No nos ofrecieron ayudar de ninguna manera. No les importo. Desde Que ya no esta el Doctor , este lugar a bajado muchismo de nivel desgraciadamente.

Excelente servicio en la veterinaria Pet Clinic de Playas de Tijuana, ubicada por el Parque Azteca…read more Nos atendieron hoy alrededor de las 3:00 pm y todo el personal fue muy amable y atento tanto con nosotros como con nuestra mascota. Respondieron todas nuestras preguntas, nos dieron el medicamento necesario y nos explicaron todo de manera muy clara. Además, el servicio fue súper rápido; no pasaron ni 10 minutos desde que llegamos cuando ya habían pasado a revisar a mi mascota. Definitivamente los recomiendo mil veces. ¡Muy buena experiencia!

Review in Spanish under English review:…read more I've said this before and I'll say it again. I appreciate how Dr. Hector has always been incredibly helpful with my dogs. Last week, my bully had an ACL tear, and surgery was the only option to avoid long-term limitations and medication. Even though I live in the Bay Area, I don't mind traveling for non-urgent surgeries because I trust Dr. Hector completely. My dog always heals quickly and well under his care. Dr. Hector provides all necessary medications and is always reachable with the most helpful information. The doctor provides taxi/pick up drop off from and to San Diego. No Aprecio cómo el Dr. Héctor siempre ha sido increíblemente con mis perro(s). La semana pasada, mi bulldog francés sufrió un desgarro del ligamento en su patita derecha y la cirugía era la única opción para evitar limitaciones y medicamentos a largo plazo. Aunque vivo en el Área de la Bahía (Norte de California), no me importa viajar para cirugías porque confío completamente en el Dr. Héctor. Mi perro siempre se cura rápido y bien bajo su cuidado. El Dr. Héctor proporciona todos los medicamentos necesarios y siempre está disponible para brindarle la información más útil. Desde San Diego el doctor puede recoger y dejar a los animalitos.