This is review is for my conversations with the staff and the owner , not for services rendered…read more I have a dog that needed to be seen by a vet and I knew it would probably be an expensive visit based on what I thought was happening. So I started to research vets in TJ , Mexico because I've heard about some other pet parents traveling down there for more affordable pet care. After researching quite a few , I contacted Vet Playas because based on Yelp they seemed to be at the top of their game compared to all others in that area. They also were open over the weekend and others were not based upon the hours provided. I was contacted by Ron , who I believe is the owner. He let me know that a front desk person would be contacting me shortly. I was contacted via Whats App by the front desk staff and they gave me pricing on all the procedures I'd asked about. The exam is a little less than what the states charge, however all the other procedures were much less expensive than having them done stateside. Ron texted me & then we spoke for a good amount of time going over what might be the issue with my dog and the various procedures that may have to be done to diagnose. He also gave me pricing for all of those things. He was very patient, informative, and not pushy. Thankfully my dog's original issue was resolved so I didn't end up using Vet Playas services. However, I would definitely consider them if I need vet services again based upon my conversation with Ron. I suggest to those that do not speak Spanish well, use a translator when speaking to the other staff so there are no miscommunications. Google has a translator you can enter text in whatever your language is to translate into Spanish and vice versa.

I've been to VetPlayas with all the pets in the past. This time it was very different, I was very…read moredisappointed with the quality of service let alone the price. Now I understand why their prices aren't listed. My 13 yr old chihuahua has some bumps and a big mass around her neck. I went in for a check up, at 13 years old I understand her health isn't the best. I made the appt for last wed March 4th. Wait time was normal about 15-20 mins. Th vet was with us maybe 10 mins, the surprising thing is in those 10 mins she took maybe 10-15 coming up with the bill of $16k pesos. The office spent more time calculating the optional services than actually telling me anything that could give my doggie comfort or even suggest anything outside of the ridiculous quote. I truly believe my biggest mistake was telling them I was coming in from Pasadena in case I was a bit late. Outside of the exam which they say was an oncology exam, they did absolutely nothing other than charging me $1000 pesos. Regular exam is between $300-$450 pesos, they also did grooming for $700. That seemed reasonable, even the grooming they did alot more than the Vet did just measuring her lump and rushing to give me the price. The moment I said I didn't want to do the 7-8 different exams the Vet quoted me on because of her age and honestly the cost, she lost interest and pretty much walked out. I thanked them and told myself never to return and will also pass that experience to anyone who asks.

I took my Pug Layla... the place is clean and does not smell bad when you enter. Layla was well…read moregroomed and smelled great. Professional staff as well. I recommend

I do not recommend Villa Animal to any pet owners. I brought my toy poodle, Biscuit, on two…read moredifferent occasions. On his first visit, the groomers left shampoo in his eye, which resulted in an eye infection that required veterinary treatment. On his second visit, the groomers left him with a dime sized cut on his leg. He had an appointment and I was told to pick him up at 5:30 pm. However, I waited an hour because he was not ready. I also asked for his hair to be cut half an inch and the groomers shaved approximately three inches of his hair. Overall, very unprofessional. Definitely not returning. I encourage other pet owners to stay away from this establishment.

Llevé a mis 3 perros y Paola hizo un trabajo excelente. Dos de mis perros son viejitas y otro un…read moregolden joven, ella supo manejar a los 3 muy bien, nos sentimos seguras con ella y se que las trató con mucho amor. Les dio premios y les hablaba muy bonito mientras estaban con ella. Muchas gracias por tratar tan bonito a mis perritos, Paola. Siempre es difícil llevar a un lugar nuevo a nuestras mascotas, pero tu nos diste mucha confianza desde que te conocimos y por supuesto hiciste un gran trabajo en su baño y corte. Claro que volveremos.

Hi fellow dog lovers. I used this very personal business for my two little ones. I took a weeks…read morevacation in Mexico and having done some research chose to use this little family run service. My daughter sent messages daily to ask about the "babies". I felt she was too much, but she was always answered promptly and sent short videos of them enjoying their stay. One of the dogs developed an ear infection (common for her) while there. I was sent text messages with pictures immediately and Stitxh even cleaned her ears which gave her some relief. Stitch knows his business very well and treated my dogs spectacularly. I had no worries or concerns. Well, maybe a little to get my dog to the vet but she just had dirty ears from the constant hair growth in there. I would highly recommend using this service if you want the best care for your fur babies and want them in capable hands. Was impressed with all the knowledge!

I was shocked by how unprofessional this business and the man who "helped" me are. On Monday I made…read morean appointment by phone for my dog to be picked up from my home Wednesday morning at 9. Wednesday at 930 and no one. I called to confirm the appointment, the man remembered me and told me i can drop him off. I reminded him that i needed my dog picked up and after some words he finally said he would come. Another half hour passed and he finally showed, popped the trunk of his car and told me to put my dog in. I thought it was a joke. What kind of nonsense is this?! I would never trust my pet with this business or man. What kind of a person transports a pet in a closed trunk?!

We called in and were looking for an appointment right away due to only staying for 2 days and they…read moretook in our 2 dogs that same day and they both came out smelling and looking amazing. Friendly and clean shop highly recommend. Gina Hernandez

First time here and I didn't have an appointment but they took us anyways! They did a really good…read morejob! Will come back again :)

I absolutely loved their customer service and how the treated my furry babies. The girl that worked…read moreon my 3 yorkies was so nice and message me with questions regarding there grooming.

They do great work. They were very accommodating and helped me out when I arrived since I was a…read morebit frazzled since I brought 3 dogs with me. They were friendly and did a great job with all of my dogs.

had a wonderful experience with this pet grooming service! From the moment we arrived, the staff…read morewas warm, welcoming, and clearly very caring toward animals. They took the time to listen to my concerns, especially since my dog is older and needs gentle handling. The grooming itself was excellent--my dog came out looking clean, well-trimmed, and happy. I really appreciated the attention to detail and how patient they were throughout the entire process. It's not easy trusting someone with your pet, but they made me feel completely comfortable. What stood out the most was how kind and professional the team was. You can tell they truly love what they do. I highly recommend this place to anyone looking for reliable, compassionate, and high-quality pet grooming!

I have been taking my Coco Chanel for at least 2 years now and they never miss!! My furbaby Coco…read morealways comes out perfect! And Andrea is theeee best! You tell her what you want and she will deliver and give your baby looking fabulous to the top to bottom. She's amazing! I highly recommend Shampooch.

Hi I've been trying to reach Cassandra from angel paw rescues in Rosa ritta Beach Mexico I lost…read morecontact with her I need to talk to her about Anubis the sweet crazy dog I got from her 5 yrs ago and what David m hart had plan for my dog like he did with my saydee if you know if anyway to reach her Can you give her my new address and phone number I'm taking David m hart to court for frauding my funds my brother left to me not to him and I never gave David m hart power of attorney over my financial estates I had her page up and didn't get her number before David had stolen my other phone Anubis needs a exam and his shits up to date asp David had injured my dog over the labor day week end and what I found out on u k registry is mind blowing and what David did with my other dead dog saydee with out my consent ir me even knowing that frayded had existed yet my new address is 2265apt #11 Ulrich St Linda Vista Csan Diego CA 92111 Sandra l sloben sandy 1619 552 7307 I'm be so grateful for you to get this to Cassandra corzillo she in charge of the angel for paws recuse Rosa Ritta Beach Mexico And Thank you so much It said her place was tempairy closed ? Thank you once again S.l S if she out this way I'm mostly always here she can call or come by anytime I'm in the back of 2249 astro Vista apt Ulrich St SD CA 9211im right behind the main office in the middle of the parking lot up stairs#2265 apt #11 thank you so so very much for your time good day !

Christyyyy, my perrita Maya looks so beautiful now that she got her hair and nails done for the…read morefirst time!!! Thank you so much for taking such good care of her.

Of the 3 vets in Playas de Tijuana that I used for my kitty (deceased 2024 at almost age 20), I…read moreliked Dr. Rivera's office best. He was always very kind & the staff was always great. So reasonably priced compared to the U.S. I'm looking into getting a new kitty companion, & Dr. Rivera will once again be my go-to vet.

I have several times been to this place before with my dogs. I had brought a dog that was sick and…read moreafter talking to them I decided to put her to sleep because she was no longer having a quality of life being so sick. I noticed that my dog wasn't put to sleep immediately. It took her couple minutes to finally sleep. I couldn't bear watch her that now I think they didn't do the procedure properly as putting her with anesthesia first. I wish I didn't put my dog through this place. They are quick to see the dog and will give fast care but they have become expensive and a little careless. They seem to money driven now. They don't weight the dogs as they should to give proper medication dosages. They also have increased their prices that don't seem to be any better than the US.