My family and I have always loved this place but after today we won't be coming back. We walked in to the hostess completely ignoring us, then after standing there for 2 minutes she looked up and sarcastically smiled and said hi. Then grabbed menus, took us to our table while not saying anything else on the way there. While we were eating we heard another customer complain about the same woman. When one of the employees told the hostess what the customer had said you could see the hostess mocking and acting annoyed about the complaint then laughing about it. Not a friendly or welcoming experience in anyway. read more

We loved it! Thank you very much to Steven for his outstanding service and delicious pizza recommendations. The greek salad was superb as well. Our family will definitely return again. read more

Service is the worst service I've ever had in any restaurant, on both times that I've been. Food was disgusting; left without eating more than a few bites. It's a shame, because the MM in NC are awesome. But this one is a dud. Save your money. read more

I came here for the first time yesterday. The decorations are what I'd call "industrial hippy." Kind of strange. But it was clean and bright. We of course had to order a pizza, since that is what they are known for. But it was nice to see salads and subs on the menu too. You can build your own pizza with a ton of topping choices. That was nice. Two of us shared a small pizza with 4 toppings and that was the perfect size for lunch. The only down side to the visit was part of the pizza was burned on the bottom. I'll probably go back. read more

I'm from NYC and visiting my family in Arizona. We received a recommendation for Mellow Mushroom since they offer vegan friendly options and would satisfy all appetites. Excellent food (my daughter and I shared a 10 inch vegan pie) and my omni family tried a little bit of everything else and were very happy. The hummus appetizer was a winner and the pizza sauce and crust are phenomenal. Finally, the staff was amazing ---responsive and super friendly. We will definitely come back. Thank you guys! read more

We came to this establishment when it first opened. Loved it so much at my husbands request for a early Fathers Day gift we went here to enjoy dinner with my family. The food was good however, the service was terrible. When you spend that much money on gourmet pizza you expect customer service, since my family of five is so large it usually is the expectation that we spend a large amount on eating out it is a treat for my family and they look forward all week for our weekly outings of good food and a great experience. This did not happen on this particular evening, very disappointed that our service was terrible and The Who seemed to be the manager on duty walked around checking on tables never once came to ours. Perhaps then she would have noticed the pile of dirty dishes and upset customers if she had! We will never return to this place since our expectations are higher than this place can deliver we expect clean plates our table cleared and refills pretty standard in the restaurant environment but most of all we expect not to be ignored and make felt like we didn't matter. read more

Great atmosphere, food and service ! And its open later then most restaurants nearby. They serve food till 1am.

Went to the theater within. The same complex to watch Bleed For This, an alright movie, but the spaghetti the cast were watching looked at good that I found myself craving for it. I found that the mellow mushroom closed late and they claimed to be Italian so there is went with the thought I was going good to a that's a spicy meat-a-balla. Walked in and the hostess was going to seat me at a table, so she pointed at one and was seated. I ordered a fountain drink, "coke please," and she gave me the name of my waiter. A few minutes later she told that because I was seated at that particular booth that I'd have to place my order with the bartender. I had the opportunity to gander at the menu and found there were no pasta dishes, so I told the hostess that I'd be ordering my food at another location. Wow... read more

Super slow, 45 minutes to get our pizza. I can see why there's not many customers right now. Service was good (thanks Sunny!) but it's over priced for what you get. read more

Very poor customer service from management. That's fine I'll take my business elsewhere.

Steven = Best Service EVER! Pizza is yummy too. I Love that the music isn't so load you cant hear one another! Highly recommend!

This is a review with a rating that is mostly based on management culture than the product which is sold here. After C wrapped up closing night of Fiddler on the Roof Jr. we decided to stop by the newest Mellow Mushroom in Mesa. We had stopped in once before and amazingly the experiences were very similar. On this visit our server was Gabriel. He was good and unfortunately had to be put in that oh so awkward position of "getting the manager" for something that had nothing to do with him. I'll get to that shortly. The food. On this visit we started with the Spinach Dip ($3.95hh) We all enjoyed the dip. It was bubbly hot, seasoned nicely, made with sautéed spinach blended with nice pieces of artichoke in a melted mozzarella and parmesan cream sauce. Then they top it with parmesan cheese. Totally worth the happy hour half price app deal. The Pizza? Not so much. Well, it's good pizza. Just not worth the price. We got a Large Cheese ($16.49) and added Shaved Parmesan ($2.89). On half we added Italian Sausage ($1.45) and on the other half we added Pineapple ($1.09), Bacon ($1.85) & Onions ($1.09). That's a total of $24.86. Kinda pricey. The Pizza though is really good. I love it. K loves it. C loves it. Winner winner expensive pizza dinner. :) We had a couple of sodas ($2.89ea) and a Black Diamond craft 10oz ($5.50hh). We were enjoying our Pizza talking about C's latest play. Basically having a nice evening. Then the background music became a little louder. Not enough to really bother us and it was just a tad after 10. Then I happened to hear a song I like, one that I actually have on my IPod BUT one I DON'T let my 10-year-old son listen to. Take The Power Back by Rage Against The Machine. The bottom line is the lyrics of this song are NOT appropriate for ANY restaurant. Bar, strip club, nightclub, house party sure. I sat there in amazement. Why would a family pizza joint start playing music that contains such vulgar language? Then another song came on. Funny enough, I also have this song in my playlist. My Own Worst Enemy by LIT. But again, not appropriate for a restaurants background music. (In my opinion). This is where we asked Gabriel if we could speak to the manager. The manager arrived at our table and when I expressed my dissatisfaction with the choice of music he told us that after 10pm, the restaurant becomes a bar. The bartender then had the option of changing the music to a more "Adult" variety. Seriously? There were 2 other families with young children in the restaurant at the time that we could see. The bar area is not segregated from the regular dining room. The restaurant is open until 2AM. Why, at 10PM, would you think it's time to change into a bar? And why would you think that changing the music you play is going to bring in more customers? I feel like Mellow Mushroom is a restaurant with a bar inside not a bar that serves pizza. The music is just a distraction from the normal sounds of a restaurant. However, it should NEVER be offensive. The manager did tell us that if we did come back in just let the bartender know that we're there and they will not switch the music until we leave. Sure. That's a big IF! Great Pizza. Good Service. Good Happy Hour pricing. Expensive Pizza. Becomes a Bar after 10PM? 3 Stars. read more

Ulysses texted the group chat about a dinner party the other night. Ulysses loves a chill night out with the boys. Mellow Mushroom seemed like the chillest option in a four kilometer radius. Our party consisted of many of my coworkers, some of whom are vegetarian or vegan. We certainly are an eclectic bunch! Haha! As we arrived, my coworker was judged by another customer for having tattoos. Luckily, he is a tough cookie and rolled that hate right off his shoulders. That same customer complained of a long wait for food, something that we thought was petty to do at first, but we would eventually come to agree with her statement. My vegetarian coworker celebrated the night by eating meat for the first time in 20 years! Except it was definitely not on purpose and only because someone in the kitchen slipped some pepperoni into his calzone. Whoops! He tried to hold in his vomit but I think got some on another coworker, Hans. Hans got up to go wash up but ended up in the kitchen. He decided to instead try and make up for the blunder by making some cheese bread in the microwave. Thanks Hans! Tasted a little strange but I appreciate the effort! What a wild night. read more

I was really excited to see a Mellow Mushroom going in down the street from me. I have become a regular at the Happy Valley location on Friday nights so having one close was going to be great. Turns out, it's horrible!! I've been 3 times now and it's been consistently a disaster and embarrassment. The first time I went, I sat at the bar. The bar staff seemed clueless. It took 20 minutes to get my app and the bartenders were extremely inattentive. Even though there were 4 of them and about the same number of customers. I figured it was because the restaurant was only a week old and the staff was still learning. The second time I brought friends. They know the place is one of my favorites and we're excited to go because they have never been. I was so embarrassed. They kept looking at me and saying 'Really? You like this place??' (They know I'm picky). So we sat there for about 30 minutes eating the disappointing food and watching the staff. Which seemed to all be smoking the 'mellow mushroom' and in state of bewilderment. At one point I asked the waitress for a bottle of OMission (gluten free beer) and she told me they just stopped selling it yesterday. I was shocked. I verified again that she heard me correctly. She said we do have a replacement that's great. So I said 'I'll try it' and she brought me out a draft beer. I drank it and it tasted SUPER 'wheaty'. When she came back I asked if she was sure I had the gluten free beer and she said 'I don't know if we have any of those'. I asked for a manger. Turns out they DO have OMissiom and the waitress was just clueless. She laughed at thought it was funny. I didn't. Third strike out. Yesterday I went in at 5:00. I asked the bartender about happy hour and she said 'all the beer and all the appetizers are half price'. Great. I found a beer I wanted and ordered it and she said 'oh. That list is from May 30th and its out of date. We don't have that beer anymore. I asked for an update list and she said that was the most up to date list they had and it wasn't very accurate but she could help. So I asked for a recommendation and she brought me a beer. It was good and I ordered wings. My favorite from the other location. They were luke warm and super 'wet'. They also came out with celery and carrots. The carrots looked like rabbit droppings. They were those small carrots that come in the bag for children and are shaved down to little finger sizes. Well these were shaved down to rabbit dropping size. The other bartender noticed I had stopped eating them and asked if they were ok. I explained I was a little bummed out the food and experience was so different from the other location on Happy Valley and on Mill. I told him about the outdated beer list and room temp wings. He was a good guy. He attempted to make it up and brought out fresh wings. He said the beer list wasn't out of date, there was just one beer that wasn't offered anymore. He then asked if I wanted another drink and I ordered one. The wings came back out and were the same as the first batch so I just ate them, knowing what they should taste like and telling myself I wasn't coming back. Long story short, I got my bill and both beers showed up as names other than what I ordered and were full priced. As well as the second app I ordered. He said the first drink wasn't on happy hour. And they don't actually put in the drinks that are ordered, they just put in standard drinks because that's how their computers work. I just shook my head gave him my card and said, 'Fine. Here. I'm never coming back.' A manager ended up coming back and she comped my apps. I explained my concerns and the difference in experiences. She said it was a new restaurant and everybody was still in training. They have been opened a month. It's unfortunate they are a disaster. I told her I fully intended on paying for what I ate and drank, I just expected happy hour prices. She said she understood and it was her call to discount my check so heavily. Her and the guy bartender said they wanted me to come back and try them again and that it would be better next time. He was a nice guy. None of my frustration was with him. I tipped him very well and said I wished he could take the full tip because the young female bartender was a disaster but I understand tip share. Unfortunately, I don't think I can go back to this location for a long time. It's disappointing because it's so close. However, the three experiences have been consistently horrible. Good thing Chick-fil-a and In-N-Out are across the street. Ha! read more

Love going to Mellow mushroom because they have good food and great reverse Happy Hour.

Nice place. Lots of parking. I have only been at the bar for Happy Hour. Warm and welcoming bartenders with excellent attitudes. Large selection of beers (discounted at Happy Hour) and their appetizers (half-price at Happy Hour) are good. Their Spinach Artichoke Dip is my favorite, not too salty like the place I used to go, it started with A and ended with pplebee's. read more

I went in to go see our normal server Kara, only by surprise we were told that she was let go. I love the food but I loved the service that Kara provided even more. She knew our entire order and kept our drinks full at all times. She was always personal with us and made us feel so welcome. The Funky Q is always the way to go for pizza. This establishment is very cleanly and on top of their business. read more

First time there! Ordered pizza and flys all over, requested manager, and he got at our table with an attitude about the size of Ohio!!! He seemed irritated at our request to move, his excuse was, this is AZ! So thats why so many flys!! Will never, ever go there again!! The pizza is about a 3 on the good scale, crust is tasteless and hard, if you do go there, bring a flyswater!! read more

We came for breakfast. It is outstanding. Not too many people so hope it stays open in mornings. They have freh pressed coffee that was delicious. The potatoes were exceptional read more

My husband and I had lunch there June 1, 2017 and the food was OUTSTANDING. We both had 1/2 a sandwich me a meatball, my husband avocado and veggies. Our server was Danille the manager. She was working as a server because they were so busy. Whenever the boss is working to help out her employees I am impressed. We will definitely be back with friends. read more

Thoroughly enjoyed the superb service from Anthony. He can read a table and is excellent personality who brings customers to such a great calm and his honesty is beyond approach. He is the model of top waiters in the industry. Pizza was outstanding with great sweet wheat dough! Waiters like Joseph bring customers back, the company ought to recognize his value! Walt & Kyle! read more

This is the best Mellow Mushroom location. Great high end beer list and an excellent happy hour. We've been a couple times now and our first server Maverick went out of his way to get us the Philospher's Pie which is no longer on the menu but can still be made. Our server Anthony yesterday was great too. I'm not sure who's better they can arm wrestle next time we are there for our table :P read more

Ordered a large three topping pizza and there was barely any toppings on it. Definitely not worth the cost. Will not go back.

Lunch was really expensive $24 a person Steak sals was ok. Needs different dressing and maybe a smaller version for lunch. The pizza was the worst. We split the lunch size pepperoni and it was burnt and dry and awful. Bummer I was really hoping for a good work day lunch place. This is not it. read more

One of the best breakfast places I've eaten at. I usually get an omelet and it is very well done. They also have great potatoes that come with. My wife got the frittata and says it has more flavor than scrambled eggs. Best kept secret for breakfast. Staff is always friendly. read more

First of all I loved the unique decor it. The service was excellent as well. The manager Jenna was very attentive & helpful. The prices are a bit high bit only because the ingredients are top notch so remember that you get what you pay for. Great!!! read more

Went to this location 8 months ago and had a bad experience. Left a bad yelp review and was given a $25 gift card. Definitely appreciate the gesture but went back last night and used the gift card on some beer and then got food to go. Got home and opened up the food and the orders were all messed up. Fool me once shame on you fool me twice shame on me. I should have known better lol. read more

I went in about a week ago on a recommendation of a friend who lives in Mesa. We're visiting from CA. Yes the pizza is a lil pricey but you get what you pay for! It was delicious! Not only that but we had the most sweetest waitress named Serena! Her kind demeanor and patience with my very picky husband didn't go unnoticed. Highly recommend for a date night or girls night great food and friendly waitresses! read more

Went here for lunch today and had an amazing experience. Our server was this supper friendly guy from Brooklyn who memorized my vegan families complicated orders to the dot. He's the best service I've ever had, if you go or next time your there look for Antheny. read more

First time at this restaurant, the service was fine. The pizza crust was good tasting, but thicker then we like. The sauce was good but there was too much cheese and not enough of the toppings. The alcoholic beverages are over priced for this area. read more

We had come here when they first opened and weren't very happy. Decided to give them another try--glad we did! Wings are baked instead of fried--tasty and not dried out! Cheesesteak hoagie was full of tender beef, no gristle. Anthony took great care of us, too! Give it a try! read more

Food was just ok. Ordered the Holy Shiitaki pie and it was not great, almost room temp and seemed like was already made and just warmed up. We also got a house special that lacked enough cheese and the toppings were just falling off the top. There were not that many people and I expected food to be out way faster, but with maybe about 5 tables seated, it took about an hour for our food to come out. The waiter was nice and so was the guy who seated us. He actually was in such good spirits that it made us excited, unfortunately the food just didn't deliver. read more

Visited last night for the first time. Avoided the one on Mill because it's college student central so I was glad to hear they opened one up near me in the east valley. Happy hour is absolutely amazing! My friends and I drank to our fullest and even shared an appetizer and the total bill was astonishing! I was ready to fork over at least $70 dollars but it wasn't even close to that. Bartender was great, even chose great music for that time of night. In regards to the poor ratings, I feel bad for newly established restaurants. It's hard work, and yes I agree everything should be ready to go once the doors are open but people should give new restaurants more than one chance. I gave them 4 stars because I haven't had their pizza yet. Hopefully I can give them a 5 once i try the pies! read more

So good!! Greeted as soon as we walked in :) taken to a table within minutes even though the place was super busy. Lacey James welcomed us quickly and enthusiastically described the happy hour specials and the rest of the menu. She even offered to let us sample two beers we were curious about which led us to purchase two 20 ounce adult beverages. So awesome :) we ordered the spinach dip, and it was just as tasty as Lacey promised. For my entree I trusted Lacey again and ordered the Portobello sandwich. Lacey was right again!! Tasty tasty tasty. We will be back. Give Lacey a raise! read more

Absolutely atrocious slow/bad service.We try on new restaurants in our area and always give them a little time after opening to settle in. Mellow mushroom in Mesa really needs service overhaul. We arrived around 7:30 PM and there was just a smattering of tables; it was rather slow. We waited at the host stand and were finally greeted not with any type of friendly hello but a simple blurt out of "three". Now welcoming at all. Host leads us to the table and menu drops and leaves without comment. Again not friendly. Maybe three or 4 min. of sitting at a server comes by and says he'll be right with us; however, that proved to be untrue as we sat just short of 15 min. no type of introduction, no explanation about the restaurant basically acted as a order taker. We ordered an appetizer and a couple of pizzas. He did not try to up sell the appetizer we had to ask him for it by calling them back to the table. Approximately 8 to 10 min. later our appetizer is served and we still have not gotten iced tea and lemonade that was ordered. Appetizer served before non-alcohol drinks is a joke. My 20 ounce draft beer came without a cocktail napkin which of course I hate because now it sweats and leaves a big puddle on the table. Hanger orange Wheat was cold and awesome tasting. We split a Caesar salad as an appetizer. We had asked for extra dressing in this was not brought out and we had to ask for it again. The salad itself was pretty good and had nice large pieces of shaved Parmesan. Once finished we placed the salad bowl and three plates at the center of the table. I had dropped my fork So I couldn't use it again. Pizza pies are delivered by a food runner who basically just dropped the pies and left without asking if we needed anything. Frustrating. It's like one of those times where you have your index finger up and her saying "excuse me" and they just walk away and now you know you're screwed because your server has been nonexistent since the beginning. Which turned out to be true as we waited 10 to 12 min. before he walked by not to do a check back but to service another table and I had to wave them down and ask him for a plate and a fork. In my opinion their pizza is far too oily to you with your hands and it was rather frustrating to sit there that long staring at pizza and not being able to eat. Stupid. The pizza itself was fair to good. I thought the sausage on the pizza was high-quality. My girls like the pies I thought they were just okay and to doey and under-cooked for my liking. When finished server did an automatic check drop without asking for anything else. My girls are the easiest sale on the world for dessert. Oh well. Long checkout time. Appetizer and dinner plates never bused away. Sloppy table. We got up to leave and passed four employees on the way out - no one say goodbye. The bartender actually looked up and gave us direct eye contact and still did not say goodbye. I realized that I had left my cell phone on the table. I past employees going back in and going back out and again no one say goodbye or anything else socializing among themselves instead.Too many places in this area to get pizza that are better tasting and certainly are served with better talent.I asked my wife if we would ever go back and she said, "the only way I would go back is if the school had a function there. That service was far too painful." I agree. Robo-Respose from Management: Comment from Mellow A. of Mellow Mushroom 9/14/2016 Thanks for this detailed (and helpful) feedback. Please accept our apology for serving you so badly. Sounds like we were off our game - what you experienced is not our . I do hope we see you again and I hope to hear that your next experience with us is perfect No thanks, you won't. Really wish I had read the Yelp reviews before spending money here. What he calls "typically great service" certainly isn't reflected in this establishments past Yelp reviews, and "off our game" seems more of the norm than not. Restaurants need three things to be successful - miss one of them and you're doomed. Great ambiance Great Food Great Service X read more

My Mom and I kept talking about eating here, so we finally went out of our way to give it a try yesterday. The venue is clean, with really intriguing art on the walls, and good music playing. Right away, the service was exceptional. Demitri (hopefully spelled right) was our server, and he is quite possibly the most affable human on the planet. He was super friendly, attentive, and eager to help with the menu. I also noticed that other staff behaved similarly. Every employee that looked our way or came to our table acknowledged us warmly. We first ordered the spinach dip as an appetizer, which came out promptly. It was hot, flavorful, and appropriately cheesy. Mom also ordered coffee, and was thoroughly pleased with the coffee press that Demetri brought to her. I ordered the sweet tea, and it was quite tasty. I think patrons could get away with just happily feasting on the appetizers here; add drinks, and you'd walk away full. The spinach dip was very generous, Mom's coffee carafe was filled to the top, and my sweet tea had free refills. I was already impressed. For our meals, we each tried a hoagie with chips. My Mom wanted her chicken hoagie a bit differently than the menu offered, and they complied without hesitation. In fact, it was Demitri who suggested the adjustment. Mom was ultimately very happy with her sandwich. I had the steak and cheese hoagie and it was delicious. The meat was very flavorful, and the roll was nicely toasted, but still soft. I was too full to even touch my chips, but Mom said they were those kettle-type potato chips, and they were good. The only possible downside to the whole experience was the flies that occasionally dive-bombed us. But that was a minor issue, and whether it could even be helped is negligible. I think if Demitri hadn't been so pleasant, and the food hadn't been so good, it would have bothered us a whole lot more. But, as it is, we're already planning to go back to the Mellow Mushroom very soon. read more

Came to try the new mellow mushroom and it was not a good experience ordered the mighty meat pizza and dough was under cooked and it was so Greasy couldn't eat it waitress promised me a gift card if I would come back never got it paid for the pizza a beer and left they better pick it up or they will loose more then just me as a customer read more

Middle of the road pizza. Have definitely had better and worse. Thought it was def pricey for what you get.

Well was excited to try out a new pizza place that offers gluten free pizza, but my enthusiasm quickly went out the door when I took my first bite. The only description I can give the pizza is "Frozen Pizza from the grocery store. It really was pretty bad and expensive for the lack of taste it left in my mouth. The only thing I had to be thankful for was that I had a Groupon, so didn't have to pay full price for it. My daughter did order the kids macaroni and cheese and did say it was good. Needless to say we won't be returning for pizza. My husband ordered a regular pizza and he was not impressed either. read more

The Pizza is okay, a bit pricey but good. We went for Breakfast, after reading their gigantic banner Best Breakfast .. Excellent service, that is where the best ends. Do not go t a pizza joint expecting the best breakfast Denny's and Black Bear Diner are better the Wild Berry Diner should have that banner BEST BREAKFAST. Wonder can I demand my money back for false advertising? Just who gave them the Best Breakfast distinction? I am sure this is a myth .. Stick with what you know PIZZA. read more