The food just getting "nastier" and "nastier" if that's a word. My food was flat out nasty. They gave me so much rice with a scoop of red beans that was watery and the Pernil was all skin no meat. I'm so mad I wasted my $7... Mind you the waitresses attitudes are disgusting. If you don't come in there talking Spanish they act like they don't want to help you. All the women in the back serving the food purposely ignore you for countless minutes before they decide to take your order. The neighborhood is Caribbean based but the servers come off prejudice towards the blacks in the neighborhood in my opinion. They just lost a customer. read more

I can't help it... I love Spanish food and I have to admit I'm a Soup Slut... Coming to this place I get the satisfaction of getting both. The Spanish meal are rich in flavor and reasonable priced for the portions you get. The Spanish Style Chicken Soup... Is a must for me.. I don't need to be ill to have... And the best part they have soup as soon as the restaurant opens.. I don't have to wait until 11..which I hate... No Soup Nazi here... All love and Flavor read more

Just moved to the area and Melany is on my corner. They have both dine in and take out, as well as delivery I think...but I haven't picked up an actual menu yet. Basically I just wander in there and yell out my order since the counter is arranged in such a way that you cannot see the face of the person helping you for 90% of it , plates and bric a brac are piled high around the food trays, past the register, and only really end when you reach the end of the counter (just shout or crouch down and peek at them through the glass, they'll get it!). Most of the food is buffet style, in heated trays behind the counter, so keep that in mind when you're ordering. My roommate got the shrimp salad and was disappointed (though the potato salad was actually good), but I'd suggest you go with what you know is gonna be good in a place like this, the hot and savory dishes that can hang out for awhile and still be delicious. I always get the rotisserie chicken with rice and beans and it does NOT disappoint. Not sure if things have changed since April N. went here, but my experience has been that its $5 for a quarter chicken and dump truck load of rice and beans. Honestly, they could be giving me more chicken than a quarter, I just know that whatever I'm getting makes me feel like I'm going to need to run a marathon afterward to work it off. Service is of the curt nature you'd expect from this kind of joint, unless you're a local or a Latino and then it seems to be a pretty familial atmosphere, but they get the job done. Added bonus is that they're open until 1am, and the later you go the more of a party it seems to be in there. They have beer and wine for dine in or take out. An ideal spot for late night soul food, pick up some rotisserie chicken with rice and beans, grab a beer, and enjoy. read more

Literally ordered food and it took over an hour and 30 mins for it still not to arrive ! And I only live 4 blocks away .... Never ordering from here again.. What a waste read more

I can't lie the food is 3/5 but the customer service on the phone and delivery time of 1hour and 15 mins was very disappointing. i hope the owner sees this and fixes this problem. i had to call 3 time to verify if my order left and they kept saying "2 minutes papi" 30 mins in. read more

I've only been here a few times to get lunch to go. Those $6 lunches are hard to beat. You get your pick of rice, beans and whatever selection of meat they've cooked. Chicken, beef, etc. I'm not going to lie...I'm not sure what all of them are but I just point to whatever looks good and it usually works out for me. Meat and rice are flavorful and overall, very filling. A good local lunch spot. read more

Real good authentic spanish food. Got grilled chicken with rice and beans. Very good, very filling. Enough for two meals. Casual spot. Would come back for another inexpensive meal. read more

Seriously, they are so busy talking amongst themselves and hiding in the back, if you don't have patience, you'll end up walking away. Service is soooooooo slow. The ladies will look you in your face and walk away before you get a word out. Tip: dial your order in. read more

Only had take out/ delivery. Walking distance from my place. Food decent and price reasonable

I ordered the Hen stew and it was phenomenal!! The meat was tender and flavorful, the rice was fluffy and the stewed pinto beans were just delectable. The food was delivered it just under 35 minutes, great timing!!!! This is my new favorite place. I can't wait to try other items on the menu. read more

This was by far the worst Spanish food I have ever had. My fiancé and I had the fried pork chops and the rotisserie chicken (both with rice & beans) and a side order of the sweet plantains. The rice was dry and over-cooked; as were the pork chops. The plantains were ok. The portion size was also disappointing. For $9 they gave me a container full of the dry rice and one little piece of chicken. One problem I've never experienced at any Spanish restaurant I've gone to is portion size (they always give you more than your money's worth) but not this place. Now on the the service. The lady who took my to-go order was a bit rude and condescending. On top of that she still ended up getting the order wrong. Needless to say, I (nor my fiancé) ever plan on eating here again :-( read more

1 hour 35 mins for two vegetable omlets ridiculous place wasnt even pack bigggg disappointment for first time plus the food wasnt good never coming back read more

This place rocks! good food, and fair pricing. I ordered salami with fries with a salad, it was great!(But they need to work on the customer service is kinda bad) read more

The food is great here. The environment is great. I haven't the chance to dine in yet. I've had the fried pork and the bake chicken with rice and beans. And it was great. Definitely will go back. read more

TerribleCustomer Service. Have none English speaking phone representative that don't know nothing

The food is actually pretty good, most of the time, and the prices are unbeatable all the time. My gripes: -the service is horrendous, and the staff don't seem to care -a small portion of the time you get the wrong food, or just bad food. The roast pork is delicious, but only 75% of the time. The maduros only about 50%. -i called in an order online, was told it would be ready in 5 minutes. I walked in 20 minutes later and was informed (after waiting at the counter for legit 10 minutes), that they would have to prepare the maduros because there weren't any. 10 minutes later my order is ready, but surprise, they gave me tostones instead of maduros. Still worth it for the roast pork, but seriously guys, get your sh** together. read more

Went here with my mother for breakfast. Getting served took a good wait, but it was a good experience overall and the food was priced extremely fairly. read more

Placed an order on seamless that was scheduled to be delivered in 1hr and 30 mins!!! I thought perhaps they needed time to get everything right so I figured I'd wait. After 1 and 20 mins food was delivered. Unfortunately the order was wrong I ordered salami and cheese with mangu and got cheese and eggs and mangu. I had to meat to eat!!! How can you guys mess this up. Food was okay nothing to write home about. read more

This is probably my favourite rotisserie chicken place in NY.I love the workers they are so nice I asked them for service and to wait because I am picky and they helped me decide what I wanted to eat.You should really go here it is amazing read more

I've been ordering from this restaurant for about 1 year or more, and I never had any issues with the food until now. I was sent inedible food, so I called to let them know about my issue. Instead of an apology I got attitude and I was told that they would send more food but the inedible items better be in the container, really? Not only was the baked chicken hard as a rock but so was the rice, and the salad was in the early brown stages. A total waste of 22$, that was the last order I will ever place with this place. read more

The problem is not the food. It's hit or miss at times. The real problem is the delivery time. I call 1 hour ahead of my lunch hour to sometimes have it arrive and extra half hour later. 1 and half hours for lunch and I was a client for many years since I work at Downstate. Never again. Done with them. read more

Worst service ever!!! Good food but don't come looking to be served fast and with a good attitude this is the wrong place. Ladies are rude..

I ordered the fried chicken , rice and beans. The delivery was 15mins late,but the food was hot with very big portions and tasty and packed separately just the way i like, will order again. read more

They take so long to deliver your food. And when it's time to order your food the music Is so loud they never hear what you saying, you have to repeat yourself just so they can hear you. Or they would have to put someone else on the phone who can hear you or understand what you are saying. Other than that the food is delicious. read more

This restaurant has good food but whatever you do dont place an order over the phone, they have a girl named lissette that is very nasty and rude over the phone and loves to over charge...besides that overall their food is good. read more

service started out OK with deliveries.. but eventually got sloppy sometimes too long... also I sending old food ..then when I go in the store there's no system for taking orders... people standing around someone will ask you what do you like to order... or say next when you start to talk, x the person will abruptly walk around and start talking to other employees trying to help other employees and just leave you standing there looking stupid ...and more recently today I ordered leg n thigh separate with a separate potato salad then beans rice and beans with leg and thigh instead i was sent big breast and wing which I didn't ask for...I was told that was fresh and there was no More leg n thighs..so I said then u should have call me back I could have choose something else..you just dont send me whatever u want,, cause I dont like breast...also they have frequently new people who dont understand English well..they say yeah but they dont understand... read more

I purchased oxtail from Melany on grub hub. Sadly, i began eating my Oxtail and pouring the gravy on my rice. I looked at the Gravy and saw something black. I picked it up wit my fork and it was a dead fly. I contact Grub hub where grub hub and Melany played phone tag on how to refund the money. I live a hr and a half away from the restaurant and was only in Brooklyn getting my hair done. they stated the manager didn't come in until after 5pm. it is now 215pm that I'm talking to them. i explained to them why i was in Brooklyn and how i will not be there after 5pm. I left and Grub hub began contacting them. Melany result was per their rules i have to return the food, which i offered to do at 2pm or bring the food back tomorrow 8/30 am. I stated to them thats its impossible for me to do that since I'm so far away and i won't be able to make it to Brooklyn tomorrow morning as i work at 8am and i would have to leave my place at 6am to make it there in time. Long story short they denied my refund, and I'm out $20.00. I told them i was going to report them and write negative reviews, they stated Ok go ahead. read more