Ordered directly from this Spanish restaurant for local delivery and had such a great experience. The delivery was super fast and efficient, and I loved being able to avoid all the extra Uber fees while supporting a local business. The food was absolutely delicious, will def be ordering from here again! read more

Melany Restaurant - Latin American Near Me - Brooklyn, New York

Not a bad place bc friendly ladies serving at the hot food bar. The soups look yummiest, I didn't see any tostones or chuletas on display and they have to ring it in the kitchen, and the empanadas as well. I did order the chicken, which was alright and so were the tostones. The empanadas was just ok too. I'll try their soups and maybe mofongo next time and see if they have chuletas. read more

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It is very disappointing to have to write this review but after the customer service experienced I received today. I feel like writing a review it's the only way to speak to a manager or owner of the establishment. I placed an order for pernil for my nephew's birthday celebration and asked them in Spanish to please make sure it is not burned since it is not the first time I order from this place and receive burned food. I called them back as soon as I opened the order and asked to speak to the manager or the owner and the person at the phone told me that they are not allowed to give me any information about their manager and they do not know who the owner of the restaurant is. It is beyond ridiculous. Sadly we will never place an order from here ever again. read more

Melany Restaurant - Pernil - Latin American Near Me - Brooklyn, New York

I've been living in the neighborhood for roughly 20 years and have been here twice, and both times the customer service was so nasty, it deterred me from returning. Some time had passed and I figured that these were isolated incidents, and decided to give them a third try. This was the LAST time I'll ever step foot in there. The young lady at the counter each time was different, but their attitudes were ALWAYS stank - and this girl was NO exception. I requested a fresh batch of the dish that I wanted (you could see it was almost gone and had been there all day). The way the girl rolled her eyes at me, you'd think she had to go back there, slaughter the pig, and cook it herself. She wasn't even subtle about it - she was openly dismissive and if she rolled her eyes any harder, they would have rolled out of her skull. When they finally did bring out the fresh batch, she snuck an old piece in anyway and it was then that I decided that I'm not going to light her up like I wanted to - I'm just done giving this restaurant a chance. I'm the guy that brings amazing energy, overtips, doesn't get offended too easily, and has a smile for everyone. I didn't deserve to be treated like that. I have assumptions about why they're so nasty, but this review doesn't apply to all of the workers (some were VERY friendly), so that would be unfair and presumptive. All I know is this - I don't spend my money where the energy is this raggedy. I don't care if God relocated Heaven to Melany's kitchen - I will NEVER go in there again. read more

They give me racist vibes the girls behind counter if u not Spanish they are mad rude they just stare no greeting nothing food is good but service very disgusting read more

Nasty attitudes terrible customer service they don't like black people in here. I used to work across the street and every single time I came in they would act like they didn't wanna serve me. They'd keeping walking back and forth ignoring you until you said something. Please find somewhere else to go don't give them business. Hopefully they shut down soon read more

Not a bad place to get home cooked food when I eat here it is really good and customer service is very nice and helpful the roasted chicken with rice and beans are well done and taste amazing. The deserts are one of the best things ever as they even have huge cake slices for desert, and words cannot even express how good it is. They have multiple flavors as well for the cakes. Will recommend. read more

I didn't feel like cooking but wanted home cooked food. I've been wanting to this place so I ordered take out. I had baked chicken rice and peas and a side of beans. As the kids say, this food was bussin'. Well seasoned and fresh. There was enough food to eat two times. I didn't take pictures but I'll do it next tome because I'll be back. read more

Moved from the area. Recently found out they deliver to my current location but service is horrible. They don't follow delivery notes and part of my order was missing. Disappointing. read more

New to the area thought I'd check it out . Had the taste for Spanish food!! Was Expensive... food not up to par and tasted terrible! Plus very unfriendly and rude staff! First and last time going there! read more

Melany 3.9(430)   ·  $ Dominican restaurantOpenA lady called from the Melany restaurant and she was out of 3 items more than half of the order...i said no problem you can send me something instead equivalent to the same price...instead of her being nice and grateful that I am very accommodating and flexible she was incredibly rude. She was very disrespectful and very unprofessional... She could have just canceled and saved us both a lot of time...but instead she strung me along for 2 hours and made ubereats send 4 different drivers to pick up an order that she didn't complete and have ready.... Finally it was cancelled and 2 hours later I placed an order with another restaurant that is professional and worthy of my Business... This is my first Negative review ever because I never experienced such rude and unprofessional service. 152+ Overview Menu Reviews Photos About Main Results Reviews from the web Restaurantji3.4/572 votesGrubhub3.9/52,422 votesFacebook4.7/512 votes Google review summary 3.9 (430) Rate and Review on Google Google reviews All delivery10 take out7 breakfast8 spanish food7 +6 Sort by Most relevant Newest Highest Lowest Hannah Lobl 1 review 2 minutes agoNEW A lady called from the Melany restaurant and she was out of 3 items more than half of the order...i said no problem you can send me something instead equivalent to the same price...instead of her being nice and grateful that I am very accommodating and flexible she was incredibly rude. She was very disrespectful and very unprofessional... She could have just canceled and saved us both a lot of time...but instead she strung me along for 2 hours and made ubereats send 4 different drivers to pick up an order that she didn't complete and have ready.... Finally it was cancelled and 2 hours later I placed an order with another restaurant that is professional and worthy of my Business... This is my first Negative review ever because I never experienced such rude and unprofessional service. daquan woods Local Guide·10 reviews a day agoNEW Food is great William Moody 11 reviews 4 days agoNEW Very nice people there Solange The Glamazon 4 reviews·1 photo 4 days agoNEW Terrible customer service! I placed an order through seamless to be delivered at 4:30. I get a call that I couldn't answer so I called back to find out what was happening. I find out that the order had gone out between 1 and 2:30. As I am ...More José Luis Fricá Sosa Local Guide·35 reviews·4 photos 2 weeks agoNEW Excelente servicio al cliente y buenos precios. El mejor bakery que he visitado. ...More Emelin MDJ 3 reviews 2 weeks agoNEW (Translated by Google) Order a mofongo with white sauce. And he will send me a shrimp sleeve thinking maybe that I would not realize it. Very bad service. ...More Koren Stone Local Guide·20 reviews·19 photos 3 weeks agoNEW Lashawn Collymore 26 reviews read more

I don't know what happened. I think management changed. I used to order from here at least a couple times a month and loved it. Last time I went in for Mother's Day 2023, I waited 10 minutes to order even though there was no one else on line. Then the woman barely understood a word I was saying. I asked if they still have the family meals which I get all the time and she said NO. So I asked for rice and pernil, I kid you not, she gave me one slice of fat. I asked that's it? And she proceeded to give me 2 more small slices. The meat was DRY and almost inedible. The food used to be sooo good. I will NEVER GO BACK. read more

If I can give this place less then a star I would . First of all how I order a soap then wanted to take it home and they gave me a little spoon and told me to do it myself with that small spoon like wtf . I wanted to be nice and not spill it on the table cause they gave me a very small plastic container and it was very hard to even put it in there . The service was the worst of them all . How I'm the only person sitting at a table and they still managed to mess up my rice and beans order .. it was just rice and beans with a side soup how was I giving the wrong order . Jesus someone help this place out . Why have a server there if they aren't helping at all when you can go to the counter lady and order yourself . No se como un negocio así tan pequeño no puede atender un persona con un orden bien simple dios ayúdame read more

Casual, no-frills restaurant serving up affordable yet tasty and filling Dominican / Hispanic cuisine. You can score half a rotisserie chicken with rice and beans for around $11. I'd definitely recommend checking this spot out and look forward to trying out some more of their food options. I didn't have an issue with the customer service as stated in other reviews. Maybe I'm lucky, we'll see the next time I check it out. read more

The soup brings bones as meat not real meat/ a la sopa le ponen huesos de carnes pero no le ponen carne.

This was the worst experience! The breakfast food was gross , food was burnt. I hate to say it but it had to go to the garbage. The oatmeal was ewww it was like mucus , it was just ewww . French toast were burnt , eggs were eww , bacon and the sausage were dry. Not worth it. Super disappointed. Wish I could get my money back! read more

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This place has some great food but the WORST customer service. The counter lady, "Nairobi" is a nasty individual with horrible people skills. She tried to overcharge me on my order when I was going by the prices on the menu. She was very combative towards me when I addressed her about her mistake. She completely shut down and called me "miserable" and an "idiot". I was appalled by the blatant disrespect by someone who works in the service industry. Melany's really needs to focus on their staff and hire better people with customer service skills. After this unfortunate experience, I will NEVER order from Melany's ever again. They lost me and my family as valued customers! read more

I decided to try a restaurant name Melany at 785 Flatbush Ave Brooklyn NY, which was recommended to me, and I must say the service was horrible the lady serving my food pretty much put what she wanted to serve me instead of what I asked and paid for. At the register & the same lady wrote the total $21 on a piece of paper showed me, and refuse to give me a receipt or the piece of paper she wrote the price on... This was the 1st time going here and it will be the last!! read more

I love really good Spanish food and when I discovered this place I was ordering from Melany's three times a week. But somehow I always lose the number and when I realized that no one had Yelped about them I couldn't believe it! OMG! Anyway Ok - they are reliable and finger lickin good in the not KFC way. No really their Mofongo y Pernil is awesome, Rotisserie chicken - excellent!, Rice & beans - fluffy and freshly done. They have a huge diner type menu that I haven't been able to get through yet but go ahead- I wouldn't even call it adventurous- this is comfort food at it's best! Go ahead explore! I did and I am doing it again - tonight! PS- I forgot the WHOLE rotisserie chicken and rice & beans is $7.00! Yes indeed! Go for it! You won't be disappointed! read more

Good but messy, messy, messy *This would be a 2.5 rating but I believe in rounding up. Recently, we had a large lunch order(about 5 dishes) delivered to my job. While the food smelled delicious, a lot of the liquid from the dishes was all over and dripping out of the bag (there was a trail of chicken and codfish stew following the delivery person). The food must have taken a rough voyage to get to my company's office. Even the brown paper bags were falling apart from being soaked in the variety of chicken sauces and stews. The delivery was about 30 minutes late, which was a little annoying. All of that aside, the food was tasty (a little on the salty side, though) but the quality of the food was fairly typical of most Latin restaurants in the area. Also, the food portions are HUGE (I had the codfish stew with rice and beans). If you order a lunch special, you will have enough food for dinner or you can split an order between two people. If I try this place again, I think that I will dine in (or take out) rather than ordering delivery. read more

I live in the neighborhood, so whenever me and the family are all home and no one wants to cook breakfast we order from melany... Me and the sis always orders mangu, salami, eggs, fried cheese with red onions....it's so delicious. The mangu is moist and hot it's supposed to be, with much flavor, no need for salt& pepper or adobo... And the red onions gives it the kick it needs. My mother orders the Americana, which is eggs, bacon and fries with your choice of bread with coffee. read more

Melany Restaurant - Mangu, salami, egg and cheese! - Latin American Near Me - Brooklyn, New York

Best coffee I've had in a long time. They heat up the milk, and that's important in a Spanish coffee.

Don't go in here if you don't speak Spanish or dare i say don't look Spanish. As an African America it was a shock the loves lack of courtesy in this establishment after frequenting El Cofre in Clinton Hill, Brooklyn for years. The El Cofre staff was bilingual so ordering was never a problem. The staff here at Melany was disinterested in helping me and I should have walked out. I wanted the $21.95 whole meal and wasn't given that. The food wasn't that good and the chicken over done. I'm new to his neighborhood and wanted to try local restaurants. I'll be going back to El Cofre for my Spanish food fix. read more

Let me start off first by saying the food is excellent. Delicious food and at a fair price. If this was all the review was based on it would be a home run, but it isn't. The service is literally piss poor. I placed an order for sweet plantains over the phone to pick up. Went there 10 mins later as I was told and they didn't even begin. I'm a patient person, stood there quietly, decided to sit down watching baseball on the TV while it was being "prepared." Decided to get up five mins later to see the status. I saw sweet plantains there on the counter. Said to myself yes, we see in business. Stood there patiently, saw other customers come in after me, wait in line then order, then pick up their food. At this point I was beginning to be annoyed. Still kept my smile, pretending my girlfriend and I are okay with this service. Didn't have cash, so to use my card, decided to get a large soup. Still stood there waiting, then one of the ladies who saw me waiting told another one to help me. Meanwhile I'm now the only one there as a customer. The employee who she told, couldn't see me from that angle. The person she was talking to said, "oh the black one." This precipitated the increasing steady decline of my opinion of the place. The guy came up to ring me up for the soup, and the plantains that were there on the counter top sitting there for about 10 minutes. Told me the price, 9.75, was using tap to pay (credit card). Their policy is 10 dollars minimum, in my mind I said to myself.. Are you serious? Purchased a ginger ale for a dollar. So back to the payment section now, told him I'm using tap to pay (which they have there). He said they don't take that. In my mind I'm like, "it's f#cking right there with its stupid logo). Another employee came up and said it's fine to take that from him. He then told me he wants to see the card number and my ID. I gave him my ID, and my phone with the screen turned off to prove a point how to pay works. Tapped my phone on the payment system. Receipt comes up and he says to me he wants me to sign it. I'm like where, there receipt literally says, "no signature required." I guess it's the new payment option where you don't have to sign. But the receipt said I don't have to sign, showed him and he forced me to sign. Believe me I would have walked out of there 15 mins ago if it wasn't for my girlfriend who was starving. We literally came for sweet plantains, ended up wasting about 20 mins there and buying extra stuff, with a free aide of racism. When we left there I told the misses that we are not going back there. She said she wanted to leave there a long time ago but knew I was being patient and decided to be patient with me. So for this crappy service, we decided to go on Amazon, buy a skillet and make our own sweet plantains at home. This place is trash, and don't deserve a dime unless they get better staff or management or both. read more

4 out of 5 ***** the Rotisserie chicken is all I ever get and it never disappoints. Moist and very flavorful and I LOVE the little green sauce that comes with it. Maybe one day I'll try other stuff on the menu but for now I'll stick to the whole rotisserie chicken...worth every penny of the $8.70 spent read more

Melany Restaurant - Chicken so moist - Latin American Near Me - Brooklyn, New York

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Love this place . I have been ordering from them for nearly 9 years , now I take my son here . Staff is very friendly and helpful . Service fast. I typically have Mofongo , pernil, rice, ribs ,yucca, rotisserie chicken, beans and plantains. Cold beer on the side. They make awesome gravies ! Food is very homey , place causal enough to bring a toddler but compared to many local places always served on regular plates . Can't beat the prices . ** really can't understand some of the reviews here . read more

One of the dish on the menu is Monfongo. With Monfongo you are suppose to get sauce (gravy) and garlic. Yes the Monfongo is cooked with garlic but you can put additional garlic on the Monfongo with the gravy. I sent my son to pick up an order for me and someone there told him the garlic is cooked in the Monfongo. Now this is not the first second or third time I have bought food from here and I always got the garlic for the Monfongo. So why when it was asked for it was not given. I'm paying for my food and everything that suppose to come with it or even what is asked for. So why didn't I get my garlic. I hate these places where you have to beg for condiments. It's there for a paying customer like myself and not just for the workers friends or someone the worker feel like they are trying to impress. read more

This was the worst breakfast I ever had before in my life. First of all, the delivery took 2 hours to get here. My bacon was raw, the grits were thick, lumpy and looked like paste, the toast was so hard it could break your teeth. And then when I called to make a complaint, the girl who answered the phone, put the phone down, was talking and taking orders in the background and never came back on the phone. This place has just lost a whole department from EVER ordering from them again read more

I've have food delivered from this place before and their mofongo is quite tasty. Today I decided to visit the actual restaurant for a sit down dinner. The food was delicious, but the service was less than great. The waitress seemed overworked and barely paid attention to me. She brought my food, but after that completely forgot about me. There was a large group of really noisy people, screaming and singing at the top of their lungs and no one asked them to turn it down for the benefit of the other customers trying to enjoy their food. I had to bring my leftovers to the counter to have them packaged up and when I asked for my bill the waitress pretty much quoted whatever price she felt like. Thankfully I knew the price of what I had eaten. When I confronted her she apologized in a "I was caught" kinda way. Veredict: Will probably order delivery again. Will never set foot at the restaurant ever again. Advise: Make sure you know the price of what you are ordering and double check when you get the bill. read more

Exceptional and huge Dominican breakfast. Salami, eggs, fried cheese, and the best mashed plantains I have ever had. Nothing fancy, but a friendly and comfortable neighborhood place. Makes me wish I lived in this neighborhood. read more

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Love there lunch specials! Large amount for a very fair price. Can be quite busy at times. There Breakfast is also great. But There service is unexplanatory. They need lessons on customer service. Guess I cant have my cake and eat it to with this one. Thats the only reason they were given 3 starts read more

Bad delivery! I waited 2 hours for my order.. I couldn't believe that the food came messy! This 2 stars are for food taste because the food is good tho! read more

Melany Restaurant - Waited 2 hours for these food. It came like this! Really?! - Latin American Near Me - Brooklyn, New York

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If you want A LOT of food for a very low price, this is your spot. I once ordered a side order of sweet plantains, beans and rice and rotisserie chicken for $16 and it fed 3 people with leftovers. The side orders are huge!!! I usually wait about 10 minutes for my meal if I pick up. Now, it is a Spanish restaurant, so naturally there are Spanish speaking people running the place. Be patient, be kind and ask for assistance if you're having trouble communicating with an employee when ordering. read more

Perfect for my day off. Relaxing, original and hearty:) Delicious and authentic Latin Food. read more

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I ordered their white rice and pink beans with pernil. I must say that the food is great and definitely Dominican. I ordered fried sweet plantains and they were made to order. This is a place I will definitely go back and visit when I'm in the mood for my heritage food since I no longer need to cook. I also ordered pasteles and haven't tried them yet but will in the morning. I also want to try their mofongo but that will be for another visit. read more

This place is outrageous! Made a order over the phone at 9pm, waited a hour and a half for the food to get here and got the wrong order. I called a few minutes right after the delivery man left explaining my order was wrong and if they wouldnt mind bringing what i ordered. They said it wouldnt be a problem. So i left the food they originally brought packed for them to take back waiting for my food to come. They never came i waited a hour again. It was 11:40 pm i had to call again, they said they called numerous times when they didnt and they were going to bring the food tomorrow. THIS WAS THE WORST EXPERIENCE I'VE EVER HAD ! read more

Nobody wanted to help me when I walked in. Everyone looked at me like they didn't know I was standing there. Finally when I am helped, the lady was really rude. I still place my order. Which came up to $9.65. I gave her my card and she stated"it's. $10.00 minimum for all cards. I said" there isn't anything else I want and you don't sell anything for $.35? So she kept suggesting I buy a water or a juice. Mind you there is no sign posted of a minimum on cards. So I just kindly walked out and went across the street to Bamboo restaurant and bakery and got the same meal. read more

Ugh. Very disappointing. My brother and I were starving and went on grub hub. I wanted bbq ribs, fries, mashed potatoes, and jello. I open my bag and got BBQ chicken and rice (what?) The fries were incredibly soft and bland. The mashed potatoes tasted like the fries if they were soggy and mushed. Just bland. The bbq sauce on the chicken was too sweet and the rice was clumpy and sticky. Only gave this two stars because...I really like jello XD Never ordering from here again though. read more

This place rocks!!! Yes to everything cause they make it from fresh and its finger licking good and big portion of what you played for and more..So come and Relax while enjoying this delicious food along side their musica:-):-) read more

Melany Restaurant - The inside of melany - Latin American Near Me - Brooklyn, New York

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I usually order from them because I work close by...not the typical pricing I would receive elsewhere, they are a bit pricier than most restaurants. The food is decent but not for the prices. I gave them a 3 but a 2.5 would be better.. read more