Incredibly bad experience! The bus must be a subcontractor and is NOTHING like the bus from their website. It stinks and the air conditioning is not working. Never again. read more

Megabus - Terrible old bus - Buses Near Me

The actual ride, bus, driver, price, and convenience were all fine. The issue is that the terminal address in Atlanta where you are actually dropped off is not correct on the website or ticket! And the "new" terminal is in a really bad area. We were warned more than once that it was not a safe area and to stay together and in front of the camera. As an example, when asked for a landmark so our pick up person could find the place, we were told Magic City ---- a strip club!!!!! ​ This very unappealing, not safe place is a major reason I will probably not use Mega bus again. read more

Booked reserved seats from Atlanta to Nashville to go to a concert and spend an evening bar hopping. Didn't want to spend the money to fly and I hate driving so we figured we'd try the megabus. It was not bad at all. $16 RT and an additional $20 for reserved seats for a total of $36 for both! Both troops were pretty uneventful, which is a good thing. Drivers were professional and courteous. Load in and out went without issues. Wifi didn't work on the way to Nashville and was spotty on the way back, but I used my mobile hotspot. Power was great to have so my phone had a full charge so we could navigate around Nashville. Highly suggest reserving the front seats on the top level. Not sure I'd want to take the bus sitting an any other seat. The seats are a bit cramped but livable. That was the only downside. If traveling alone, I would book the seat next to me as an extra seat so I wasn't crammed against a stranger. read more

Megabus - View from the front - Buses Near Me

We changed buses at the Civic Center MARTA station, 435 W Peachtree St NW, Atlanta, GA Not much in the area. Around the corner there is a Mellow Mushroom and a place to grab a lite lunch or a coffee. Review: My brother and I rode the Megabus (in June 2018) from Dallas, TX all the way to Richmond, VA, with a bus changes in Memphis, TN and Atlanta, GA. I'm going to share the same review with those Megabus Yelp business pages. Our trip took around 36 hours. First, the bad: WiFi did not work on ANY of the three buses we rode. It's time consuming. Our journey was 36 hours end to end. Cleanliness of bathroom deteriorates rapidly as the journey wears on. I considered it "For emergency use only." There is no running water. There might have been hand sanitizer. Now the good. Inexpensive. Nothing beat it. Not Greyhound. Not Amtrak. If you have more time than money, or just want an adventure, Megabus is OK. Buses were clean. Buses have a bathroom, but it's nothing more than a chemical toilet. It was an adventure. 110 volt A/C power outlets did work on all buses. Oh, and since it was summer, there were no airline deals either. The bus stops about every 2 hours for a break. It generally stopped at a truck stop, where you could use a restroom with running water, and get something to eat. Our bus change in Memphis was long. It gave us enough time to take an Uber to Beale St. It was also at night. Neighborhood was kinda sketchy, but there was indoor waiting area with vending machines and bathrooms. There's a gas station next door that serves hot food. Our bus change in Atlanta was shorter, but it was long enough to search out some breakfast within walking distance. It was morning for this stop. Neighborhood was OK. There was no indoor waiting area and I think there were restrooms if you went in the MARTA station (below). We arrived in Richmond at night and walked to our hotel. I did not seeing any waiting area, though it is close to the (Amtrak) train station, in the Main Street Station, so there might be something there. There are waiting rooms, but I don't know the hours. https://www.yelp.com/biz/main-street-station-richmond About the bus: It's a double-decker bus. If you are prone to motion sickness, there is less sway on the bottom, but try to get toward the front, as the bathroom is in the back. Upper seats have a better view, and the roof is transparent. During the day it was quite enjoyable. There are reserved seats, and if they are available, will cost you a little extra. We only had reserved seats on one bus. Not having a reservation was not a problem. There are some sections, up and down, where the seats face each other (with a small table in the middle). So if you are a party of 3 or 4, it would be good to reserve these seats. You might want to hedge your bet, and reserve seats opposite of each other. This way you'll play footsies with someone you know, not a stranger. It seems obvious now, but the reserved seats are the ones with BIG numbers on them. Once the bus is loaded, it seems OK to move into those seats, but you don't know if they are going to be reserved for the next leg of your journey. The bus does drop off and pick up along the way, though not necessarily at all stops. Some stops are just breaks to stretch your legs, and last 10 to 20 minutes. You might want to bring an extension cord, or have a long charging cable. Sometimes the power is overhead. Brings snacks and drinks, but not alcohol, as it's not allowed. We asked a couple drivers what would happen if you were caught. The answer varied a bit, but it seems likely you will be kicked off the bus. Where you are asked to leave seems to depend on your attitude. If you need anything during the trip, bring it with you when you go to your seat. You can't access your checked bags en route. Consider bringing ear buds or plugs, and eye shades. My conclusion: It was just too many hours. Man this trip dragged on. I would consider it for shorter trips, in fact I'd like to see more of Memphis. And them maybe take a riverboat to New Orleans, and Megabus back to DFW. Bottom line: Good adventure. No problems. No regrets. Megabus Yelp pages, including this one: Dallas - https://www.yelp.com/biz/megabus-dallas Memphis - https://www.yelp.com/biz/megabus-memphis Atlanta - https://www.yelp.com/biz/megabus-atlanta Richmond - https://www.yelp.com/biz/megabus-richmond read more

Megabus - Buses Near Me

I rode the Megabus from Atlanta to Nashville (Wednesday, 8/28/2019) and back to Atlanta from Nashville (Sunday, 9/01/2019). I've heard and read so many complaints about it but my I had a good experience with Megabus. Granted, it was my first and only time using it, so take my review for what it's worth. I booked my trip online two months in advance and the round trip tickets only cost me a total of $48.50! Twelve dollars of that total was due to me reserving seat #4 (which is the front upper deck seat farthest to the right). I wanted the best view possible. The Atlanta pickup location is downtown and outside of the Civic Center MARTA transit station. It's a convenient location except there is no place to sit and wait on the bus and there are no restrooms around either. When I got there the bus was already parked and people were lining up to get on. It wasn't too crowded and departed Atlanta promptly at 7 am. I enjoyed my upper deck seat. The seat was comfortable and when the bus was moving I almost felt like I was driving the bus myself. One thing about the upper deck though is that when I was walking the aisle to get to my seat, I had to lean forward to keep my head from hitting the ceiling even though I'm only about 6 ft tall. Also, the windows could've been cleaner but they weren't that bad. The best thing about sitting up there though obviously was the view, especially the rivers, hills and mountains in Tennessee. Our only stop before we got to our final destination was in Chattanooga. Their Megabus stop was outside of the city, has a couple of benches and was close to a wooded area where a few homeless people were staying. But there is a Burger King and Waffle House nearby. On both trips the driver gave us about 25 minutes to purchase something to eat. After that, we didn't stop again until we arrived in Nashville. The drive from Atlanta to Nashville (including the stop in Chattanooga) took about 4 hours and 45 minutes. The Nashville Megabus stop is similar to the one in Atlanta because it's downtown and there is no place to sit. If it was raining you'd be exposed to the elements with no shelter. It's across the street from the Musicians Hall of Fame & Museum (not to be confused with the Country Music Hall of Fame, which is in another part of downtown). The drivers going to and coming back from Nashville were helpful and polite. When the bus stopped at the Chattanooga location on the way back, the driver walked to the Burger King just to check and see if there were any passengers still there ordering food before he left. And sure enough one rider came strolling out sipping a soda and not paying attention to the time. If he hadn't walked over there, she could have been left behind. Considering all the bad reviews it has gotten, I must have gotten lucky and hit the jackpot with my first Megabus trip. Everything ran smoothly. It was way better than Greyhound. If I'd ridden Greyhound, it would've taken forever to get to Nashville. I think I'll use Megabus for short trips to the states that border with Georgia, but I do know some people who've ridden it to New Orleans or Washington, DC and had no issues. Right now I believe the only cities in Georgia with Megabus stops are Atlanta, Athens, and Valdosta. I hope they add more Georgia locations in the future. read more

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Picked up a friend using Mega bus, horrible experience, there is no way to know when a bus will arrive, depart, or anything. Complete lack of communication. The bus is supposed to arrive at 11PM, then I am told it is in Athens at 11PM and will arrive at midnight, it does not arrive to almost 2am. With the technology this day and age, Mega Bus needs to have GPS installed into their buses so that customers have a way to know when they can expect their bus will arrive for boarding and when family and friends know when to expect to picked up love ones. If airports and the greyhound can offer this, why can't mega bus? [Review #524] (3rd Review Of 2018) read more

Megabus - MegaBus - Buses Near Me

I wish I could give negative stars. My father boarded the wrong bus and no one stopped him. After talking with customer service, this happens all Of the time- so much that they have a policy in place for it. The bus driver was given the ticket, and proceeded to load my father's bag onto the bus and welcomed him aboard. An hour into the trip he realizes he's going the wrong way. He's dropped off at the next stop, 3 hours away, and left to fend for himself until the next day. An absolutely horrifying experience for my father and our family!! A tip for MegaBus- maybe announce where the bus is headed before driving off?? A tip for passengers- apparently you can get on any bus and go anywhere with any ticket- so happy travels!!! read more

I just had the WORST experience with Megabus. I went to Charlotte NC on megabus and returned on megabus today. The bus was on time departing from Charlotte. The once non- stop trip now stops in Athens. On the journey to Atlanta, the bus pulled off from Athens. The driver appeared to be struggling to get the bus out of first gear. It was easy to conclude that we were breaking down due to a failed transmission! The bus driver was very honest and up front. He noted that a bus was on the way and would arrive in 40 min. ( this was after about 45 min of trying o fix the problem). Several patrons opted to simply call a lyft or uber. I was able to get home with a shared lyft for an additional cost of course! I contacted megabus to receive a refund. I was told that they can only give me a voucher for future use on another bus ticket. I expressed that I will not be riding megabus again and would like a refund. After speaking with the supervisor she advised there was no one else for me to talk to about getting a refund. She suggested I go online and document my request!!-- are you serious???!! Your website markets that you pride yourself on safety. How is it safe putting a double decker o the road with transmission problems? My advice- RIDE AT YOUR OWN RISK! read more

If I could give negative stars I would. I booked 2 round trip tickets for myself and my dad. First off the location is hard to find as the only rotation it's a Megabus stop was a small sign the size of a piece of notebook paper. Then there was no place to sit down to wait for the bus so my elderly father had to stand the whole time. Now for the actual trip on the way down, inside of the bus is so cramped it's unbelievable. Barely able to move between the seats. Then the actual seats we had were hard plastic seats that we had to sit on for the duration of our trip from ATL to ORL (9+ hours). If that wasn't bad enough, our bus driver was a horrible driver and almost wrecked 3 times. I was actually scared we were going to be in an accident and miss our cruise we had scheduled. We finally made it to Orlando thankfully but I was determined not to use the return leg of our trip as the experience was horrible. I called to get a refund and was told they don't do refunds and there was nothing they could do. I didn't even want a full refund, I just asked to be refunded for the return leg that I was not going to be using and had already booked alternate transportation. Still answer was no. My advice is to find some other mode of transportation as the low fare for Megabus should have been a red flag for me but now I know I'll never use them again and neither should anyone else. read more

Megabus is false advertising. The pictures they show is deceiving, the pictures in the website shows a spacious,clean,double decker bus that I'm use to traveling on when I do travel through megabus But instead I traveled on a cramped dirty bus that didn't have a no place to wash your hands just plain nasty.amd when I asked for my refund I was told they couldn't do it never again will I travel megabus The bus that transported me to where I was going was nowhere near close to megabus read more

They are cheap but you get what you pay for. The wifi barely works, customer service is nearly non-existent! I had a customer service rep hang up on me. Their service sucks. The only reason I am giving them 2 stars is because of the affordability and the few times when I actually experienced mediocre service. It's a love and hate relationship because you don't want to give them your business but they are the cheapest alternative to traveling. Greyhound is way more expensive but the wifi usually works and you actually have somewhere to sit and wait for the bus. Just remember, you get what you pay for and don't expect superior customer service, especially not over the phone! read more

Megabus - Atlanta Mega Bus Stop - Buses Near Me

My daughter's are currently traveling back to Atlanta and EVERY charging port in NOT WORKING! Such an inconvenience. How are people supposed to know when they arrive? Especially when the bus got to Richmond VA late and didn't leave until almost 11am. So now their behind schedule. Just get my kids home safely please. read more

I wish there was 0 star. Fact: April 4th, 530pm MegaBus from Columbia, SC to Atlanta. Negative service experience, many passengers been waiting here for more than 5hrs (I finally left at 10pm), been trying to call its customer service (which was just a joke) no specific answer, explanation or solution. I don't know how late the bus finally arrived, but what the passenger got were just two BS emails, one sent on 630pm noticing "2-3 hr delay"; one sent on April 5th 320am saying "we will investigate"...what they can do is just compensate the ticket value (oh, they charge seat & service fees when booking, doubt they would return this part) But how about valuable hours of wasting from the passengers and their friends and family been waiting for them? The brand management was a disaster. Gook luck if you choose taking MegaBus. read more

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DO NOT TRUST THIS COMPANY!!! Megabus cancelled my reservations by email for 4 people only 25 hours and 33 minutes from the scheduled departure. The email notification (which I might have missed seeing but luckily didn't) stated that I needed to rebook on another bus line (Peter Pan). When I used the link Megabus provided in the email (and also when I went onto the Megabus website), I was linked back to the Megabus schedule...not a Peter Pan schedule. Through both the email and the website, it WAS NOT POSSIBLE TO REBOOK. I called Peter Pan but had to leave a Call-Back message (which wasn't returned...likely due to being overwhelmed by Megabus' buffoonery and incompetence). I then called Megabus and stayed on hold for approximately 1 hour and 43 minutes before the website was fixed. Although I paid Megabus for reserved seats, I could not reserve anything on Peter Pan through the link, and of course, Megabus will keep the difference in what I paid for those reserved seats...no refunds. What a racket. THIS IS THE WORST COMPANY IN THE WORLD!!! Truly garbage filth...DO NOT USE!!! I will research what, if any, legal action might be taken, if for nothing more than the satisfaction of ruining Megabus' day. This company deserves Negative 50 stars. read more

So Obviously this is not a glamorous form of transportation but they are reliable, amazingly affordable , and I have never had an issue !! No Hidden fees and gets me to where I need to go read more

After telling driver to turn the AC down in 58 degree weather, she turned it up! Passengers are doing anything possibly to blocks vents and stay warm as our hands and toes are near frozen!! 50-9253-120218-M94R-1130-NOL-ATL Please find out the name of this driver, further actions need to be taken!!! read more

Megabus - Buses Near Me

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On February 12th I took the midnight bus from Atlanta to Orlando and to my dismay the bus was infested with bed bugs. I wanted to trying changing seats thinking maybe it was just the seat I was in but the bus was completely booked so there were no other seats. I spent the entire ride unable to sleep because I was constantly being bit through my clothes it was unbearable. This was definitely my last time ever taken the Megabus read more

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Horrible customer service the bus left me and when I spoke with someone about a refund or rescheduling my trip for at least a discount they refused. They think there buses are empty now I will be happy to see them shut down completely until they have a little bit more compassion for people using their bus service. Totally dissatisfied with the rude and disrespectful service that I received. read more

The level of service is horrible from the people in Atlanta That check your ticket and take your bags. The staff talks to customers like we are a piece of shyt under their shoe. My bus on May 18 was due to leave 7am didnt leave till 820 for Nashville. I witnessed my bus parked down the street from 630am till 810am After my trip to Nashville I called customer service to no avail for a refund. Both times I called I spoke to a third world country handling their customer service. These are scripted not to assist with service issues. THIS IS SPIRIT AIRLINES ON WHEELS DO NOT USE THIS SERVICE THEY DESERVE A ZERO RATING read more

Megabus exceeded my expectations and I will certainly be considering it for trips in the future. Things I like about Megabus: - It's cheap. Really cheap. It was $24.50 round trip to Gainesville. I would easily have spent $120 in gas if I had driven myself. - I'm not putting that wear and tear on my car. - I don't have to worry about falling asleep at the wheel on a long trip. - I don't have to worry about getting pulled over by cop. - I don't feel exhausted when I get to my destination. - Free wifi and outlet plugs to charge your devices - The pick-up is at Civic Center MARTA station, which makes it easy to get to. The bus arrived as-scheduled at the pickup point in Atlanta. The megabus employee coordinating buses in Atlanta was certified CRAZY, barking orders, yelling at passengers, etc. but the driver was super fun and friendly. We stopped at Love's truck stop (in Tifton) for a meal break, although the only food there was Hardee's. And if you're on a diet, like me, you'll be better off packing yourself a sandwich in advance. We arrived in G-ville early (scheduled 8:45pm, arrived 8:15pm). On the way back, my driver was a little less outgoing but still courteous and friendly. The bus was a little late (scheduled 4:15pm departure, left around 4:45pm) but we still arrived in Atlanta early (scheduled 10:45pm, arrived 10:36pm). Megabus is supposed to send you a text if the bus is late, but I didn't get one. Luckily I had downloaded an unofficial app to my iPhone so I knew the bus was running a little behind. The uniformed megabus employee coordinating buses back in Atlanta was very friendly. Just a note about the wifi- they block all video streaming, so don't expect to catch up on your NetFlix. It's really meant for e-mail, facebook, reading blogs, etc. Also the more people using it, the slower it is. I was the envy of my bus because I was streaming the SuperBowl over my 3G connection on my iPad. If you've got real work to do (or want to do some serious movie watching) I recommend bringing an air card along, if you have access to one. There are a lot of variables that I experienced, such as the people on the bus (on the way there- no problem. Way back - a little loud and discourteous) and we saw another megabus at the meal stop that had been broken down and stranded for 4 hours (!). On the trip back, I had to share my row with another passenger, and the first 2.5 hours were fine, but at the stop the girl in front of me decided to recline her seat which meant significant discomfort for this tall girl. But realistically, these things cannot be controlled and could easily have been a part of my most recent airplane trip as well, so I can't discount it. I did feel safe on the bus; no sketchy characters. The whole process of MegaBus was really smooth and simple. From online booking (really easy) to boarding, to arriving at my destination, I was really happy with the service. I could definitely see myself taking the bus to Memphis (a long and annoying drive) or Charlotte, both of which are good walking cities where you don't really need a car to get around. But I do wish they traveled to Asheville and Charleston-- maybe soon! read more

I have used Megabus twice. Charlotte-Atlanta and Philly-DC. Both times the bus left ontime and got in early. The earlier you book the cheaper your fare. The first person to book mid to short range rides goes for $1. If you look when they first open inventory which they do every few months you can see those $1 seats and even get $1 each way if your fast! Some buses now do seat assignments for premium seats at a supplement. I think it is worth it. I tried once in a regular seat to use a laptop and gave up with the person in front reclining into my lap which made it next to impossible. When you book it will tell if you seat assignment is available on that bus. They only pre reserve the premium seats. There is a table with 4 seats. You face each other but no one lays in your lap that way. It only costs $1 and its worth it. You also have a spot to set the laptop if you use one. Then for $3 you can get the seat that has an open stairwell in front of you. Again-nobody lays in your lap. For $5 and I did this last time I got the front row upstairs with a big picture window. It makes the trip much more interesting and the time goes by much faster. Id opt for that most anytime its available. There are 4 of these front row seats. The one trip the driver was on the PA often. The second trip the driver never once got on the PA. They DONT allow extra bags. If you have more than one bag you have to get another seat, and then you get one bag per seat. This keeps the bag well from overflow. The weight limit is 50 pounds and they will weigh with a hand held scale if it looks heavy and there is a charge. So this bus is not meant to be a freight hauler or moving service be forewarned! If you attempt this anyway you will fail and be stuck with all your stuff on the street, and miss the bus on top of it! Make sure you go to the bathroom right before departure. You will be glad you did. The bus does have a restroom yes, but if you can avoid it do so! If you do have to use it DONT LOOK DOWN! So for these reasons I try not to drink much before, or on the bus. Skip that big morning coffee! The website lists the places to catch the bus and there is no sign to mark the spot. It just comes up to that spot. A few are well located but often they are in obscure places where they can find a place to pull up a bus and probably at little to no cost. Always check the website right before departure too as these spots often change. I thought it would be great to just go on day trips or a quick overnight trip anywhere so I went through the places these buses stop and almost everywhere it made the trip unadvisable. What fun is it going to an obscure mall in the far out burbs and then having to make your way back there to catch it home. There went that idea! A few cities are centrally located but many are not where you would choose to arrive if you had a choice. read more

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Do not take!! Especially in Atlanta! Background: I'm a Georgia Tech student There is no information for bus location given even to employees of megabus so your bus could be up to 12 hours late. I took 2 consecutive buses that were 7 hours and 3 hours late. The only way to fix this is to vote with your $ and switch to greyhound/other OR yell at the service reps so much that they quit their jobs and megabus takes damage. Currently the service reps just chit chat around and they look like they're about to play basketball mostly. Their goto response is "we know as much as you do". Would not recommend to my worst enemy. read more

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Yes here is a company in a service business that generates a substantial portion of its income on unused purchases. Yes they go out of their way to inconvenience their customers so they'll run. Greyhound is the frontrunner in this, but megabus runs a sure second. And by the way don't t ask your bank for a refund for fraudulent purchases as ignorant bully's wont't budge. Fly first, Hitchhike second, rent from enterprise third, and if you're re really desperate, buy a used car from a car dealer on route "One". Specifics are not important here, because I relate to many who have been taken by the BUS COMPANIES. read more

You guys should be put out of business. Your drivers are rude an ignore customer questions on purpose. I rode from Atlanta to Durham NC on a cold bus ! I asked my first driver if he could please close the door my feet were going numb , he just looked at me . That is ridiculous! When I asked the new driver to turn the heat on he said give him a second to get situated and never turned it on. So for the remainder of my ride my feet were numb ! Mind you it's 40 degrees outside and raining . This company should be put out of business . With COVID going on why would you put your customers at risk for getting sick by forcing us to sit in cold temperatures for hours . STAY AWAY FROM MEGA BUS ! This is all I have time to talk about right now but the list goes on and on . I wish I could give 0 stars read more

I would much rather give 0 stars because you all are terrible... I missed my bus when they came earlier than usual which is a surprise because they are ALWAYS late. Not a problem with that it's just the no refund policy that kills me... they make no exceptions or offer any type of discount codes if you want to book for the next day. I will NEVER give you all any of my money EVER again read more

The ONLY reason I'm not giving a 5 star rate is because they don't have a station in Savannah. I recently took a trip to see a friend in Savannah from Atlanta, realized there was no Megabus station there, and booked with Greyhound. It was an absolute rip off. Not only was the price approximately 10x that of Megabus, but when I lost my return ticket in Savannah, had my ID, had my e-ticket, had my confirmation number, they informed me I had to purchase a new one way ticket home. I was double charged for losing a sheet of paper, again: despite having the e-ticket, ID, and confirmation number. If a Representative from Megabus sees this....PLEASE install a station in Savannah! It's a great city and deserves better than the ratty, rude, inefficient, thieving con artists known as Greyhound. Don't take my word for it---read any review from Greyhound Savannah GA and it's clear as day. I've used Megabus a lot in the past and only had to keep my confirmation number handy. What Greyhound does is pathetic as they probably realize they are a dying company. There was no wifi, no electrical outlets, terribly over crowded, and just filthy. Here are a few tips from a seasoned traveler on a budget for a better bus ride: *Use Megabus when possible. Greyhound is garbage, and Amtrak is about the same price as a plane ticket. *Take a small pillow. Your booty and lower back will thank you. *Charge up all of your devices. Sometimes the outlets don't work or you don't have one near your seat. *Record some movies or shows on your tablet / lap top (if using one). If the wifi isn't perfect you can still lose yourself in a story. *Bring a book! If all else fails, instead of staring blankly out the window, entertain yourself the old fashioned way. *Pack light. If possible mail your possessions beforehand. If you have to change buses and you're sleepy, that heavy suitcase will really get on your nerves. *Despite the summer heat, bring a light hoodie or jacket. It gets cold. *Go potty before you board the bus weather you need to or not. The bathrooms are nice but only in case of an emergency. *Arrive early! It's the difference between standing in line and getting a crummy seat. *Bring a snack. If hunger strikes it's nice to have something healthy on hand. *Carry some ear buds or head phones with you / even if you aren't using a lap top or tablet. This will make you unapproachable to others and avoid uncomfortable conversations. *Copy your emergency phone numbers and confirmation number down onto several different pieces of paper. If you lose an item, you'll still have the information. *Do not travel with cash. This is not only for theft prevention, but things can be lost. *If you are on medication, split it up. That way if one bag is lost or stolen, you still have your Rx if needed. *Take a sleep mask or sunglasses. If you need a nap these are a life saver, along with your small neck pillow. THANK YOU MEGABUS FOR BEING THERE WHEN I COULD USE YOU! MEGABUS IS THE BEST WAY TO TRAVEL ON A BUDGET !!!!! read more

My trip was canceled and i'm not able to get a refund. Just offered to reschedule it. But rescheduling it doesn't work for me! Customer service rep was no help and directed me to an email! What the heck?!? Annoyed! read more

absolutely horrible customer service . i was abandoned and basically told it was my problem. the girl in customer service . after bus was a no show for 5 hours. said she knew nothing about it. the issues were not with megabus , even though megabus was 5 hours late. a bus driver told me that i looked upset , he was not going to deal with me, he was only a driver , get away from him.i called corporate , marcel told me immediately , we do not provide refunds and we do not care. do not use these people . read more

This is my first and last time on the mega bus coming from Atlanta Georgia. I'm on the mega bus coming from Atlanta Georgia I left on the 10:30 which left about 10:45 on thanksgiving Eve. November 24,2021. When the bus driver took his break, he forgot I was on the bus. He was gone for thirty minutes. The other passengers went to look for him to let him know that I needed to use the restroom. When he came back at 2:30pm he stated that he had to go. Well this is why I hate going anywhere because the accommodations are not good and people don't want to be bothered with people that are disabled. This is my first and last time catching this bus. So I'm waiting to until I get to Jacksonville, Fla so that I can use the restroom. My advice to people that are disabled find better transportation. A company that treat disabled people with respect and patience. read more

(UPDATE 4/21/2017: CHANGED my rating because I was contacted with an apology and will be receiving a refund, I'm glad they actually cared enough because I use Megabus all the time) On March 30, 2017. I was on the bus that was "supposed" to leave at 6:50pm from Charlotte, North Carolina and stops in Atlanta close to midnight this evening. WELP the driver was already late when he got to the bus stop, I had no luggage and it was raining and asked could he look at my confirmation so I could board (to get out of the rain). He was very dry about it and I had to stand out in the rain.  This other female rider had him wait TO PULL OFF for someone to bring her something and we were over 20 minutes LATE leaving Charlotte (HOW UNPROFESSIONAL) because she was light skin and batted her eyelashes. So this weakling would risk his job for some inconsiderate person yet have a woman stand out in the rain because i was dark and tried to say it was because of "protocol" .. Yet where was protocol while we just sat. Wouldn't be surprised if he do this regularly. HE THEN GOT A TICKET and we were stopped by the police for half an hour or more. KARMA got to him quick. But we lost a whole hour basically all because of a self centered woman and this weak man. I had already had money on a marta card and ended up spending ALL THIS EXTRA MONEY for a Lyft ride because by the time we got back to Atlanta, trying to get home on Marta wasn't happening. . I know there's ways to track these drivers and dude needs to be REPRIMANDED since his kindness is solely based on SKIN TONES. THIS IS NOT THE 1950s. read more

Megabus does a lot of out of town trips and that allows people to ride.Most of the buses runs a different routes as planned. Awesome ride and with the most amazing vacation time. read more

The customer service alone warrants 1 star, but the fact I paid $22.50 for a bus scheduled for 11 pm that frequently turns up ONE HOUR LATE is ridiculous. No refunds if course. My friend reported the same thing happened to him. The customer service woman hung up on me after 5 minutes. Said simply she couldn't see what I was seeing and gave up helping me. Now this 19 year old girl gets to arrive in downtown ATL at 1:30 am and misses her ride home. Thanks Megabus! read more

I don't want to brag, but sometimes think of myself as Megabus's biggest fan. The $1 cost is not a hoax. If you buy your ticket at least a week or so in advance, you should be able to get a ticket for $1 plus a .50 service charge. $1.50 to get to anywhere is absolutely ridiculous. Tickets closer to your trip will be more expensive but rarely more than $30. From Atlanta you can get to several cities in Florida, Alabama, Tennessee, Texas, Illinois, New York, Virginia, Ohio, Kentucky, and more. I've taken the big blue bus as far as Washington DC and I frequently take it to Athens. The trip to DC was long but do-able. The free on board wifi and charging stations at each seat make the long ride much easier. En route to DC we made three 30 minute stops and arrived right on time. On shorter trips like between Atlanta and Athens or cities in border states, you will not make any stops. They also offer "red-eye" buses to some far away cities. Leave Atlanta at night, sleep (as well as one can sleep on a bus with a group of strangers) and wake up at your destination. There are basically two types of people who take Megabus: Young people in their 20's and old people in their 50's/60's. No one has ever tried to talk to me (or bother me) on the bus and I have never had to sit next to stranger on the bus. Most of the new buses are two story buses with clean interiors and really pleasant drivers. Occasionally the internet will be a little spotty, but the drivers are really receptive and will often help you fix it if you let them know. The Atlanta bus leaves from the Civic Center Marta station. There is a Megabus sign across the street from where the normal buses pick up. The drivers help you with your luggage and typically just ask for your name. I will say there is basically no storage on the actual bus so bring a small bag with you for the actual trip. Everyone should take a trip on a bus at some point. It is a really fun thing to do with friends and a really exciting thing to do by yourself. Highly recommend Megabus over Greyhound or other lines for travel around the South and up the East Cost. read more

Megabus is impressive. My husband and I used it for a round trip to from Atlanta to New Orleans (which is works great for because you don't need a car to get around in NOLA) and were absolutely sticker shocked, in a good way. We got so much more than $22 worth of transportation per person... sleep, a quick trip, a nice view from the top level, a clean bathroom, wifi, and a driver with a good sense of humor. One thing that we were not prepared for was the climate control, or lack thereof. Our first trip was midnight to 8am, so we were planning on sleeping the whole ride. The bus was freeeezing, though, and the driver made it very clear before we departed that she had no control over the temperature. So we didn't get as much sleep as we planned because we were just THAT cold. People who had ridden before literally brought sleeping bags and comforters to stay warm. I won't make that mistake again, because I definitely do plan on riding Megabus again whenever I can. Something else to keep in mind is that the only food or drinks you can count on having during the trip are what you bring on-board yourself, so come prepared. The seats are no less comfortable than airplane seats, and you don't have to worry about tray tables or lap belts. The amount of reclination is about the same as an airplane seat (maybe 6 inches). Seating is first-come, first-served, and I found that my favorite spot during the daytime was on the top level in the very front because of the huge open windshield that lets you feel like you're driving the bus, plus you can put your feet up. read more

A group of friends and family took Megabus for the first time on a round trip to Orlando a couple of weeks ago. I will first have to say..the secret is out. On our way down to Orlando we took the 11:59 bus from Atlanta and the bus was full. People started lining up at the station about an hour before the bus even pulled in...despite the temperatures being in the low 40s. They had a guy out there that was checking people in a list and organizing the line. The bus pulled in around 11:40-ish and they started loading people up. I was VERY worried about luggage weight and let me say they DO weigh large bags with a scale. Luckily our bag slipped in under the weight limit but be sure and weigh your stuff before you get there! We sat on the lower level (to was full already) and it wasn't too bad. The bus pulled out EXACTLY at 11:59 so be early to load up and get on. They had us watch a little video and off we went. The Wifi was a JOKE. I couldn't get it to work the entire ride...I tried multiple attempts and it never worked (not on my iPad or iPhone). They honestly need to work that out or stop advertising it. Do not plan on relying on it. The temperature on the bus on the way down wasn't bad. I wore sweats anyways just to be comfortable and took a pillow and blanket just in case but I didn't really need the blanket. Bus made two stops (one in Tifton for 30 min. for food and another in Gainesville to unload passengers). We got to Orlando right on time the next morning. On the way back to Atlanta from Orlando..we again encountered an almost full bus (this one was the 2:00 pm). We sat on the top level this time and I liked the top a lot more. The whole roof is glass and I could see a lot more out the windows. It sways a little more up there but it didn't bother me. Again..Wifi didn't work. This bus also pulled out right on time and we actually arrived arrived in Atlanta a little bit early (about 15 min.) even though we made the same two stops. The temperature was also comfortable on this bus....AC in Florida and then the heat kicked on when we crossed over back up into Georgia when it got a lot cooler. All in all....Megabus is MOSTLY what it advertises. I want to say we paid 40 bucks round trip so the pricing was great. However, the lack of Wifi really is unpleasant. Especially since they advertise it. When I say no Wifi I don't mean no movie streaming, etc. like some others have said. I mean NO internet..no email, no twitter, etc. read more

Megabus - Our megabus outside the Orlando station - Buses Near Me

I took the 11:59 pm Megabus on 1.16-17.13 from Atlanta (leaving from outside of the Civic Center MARTA Station going to Orlando, FL. I also rode it back at 11:30 pm at night from Orlando to Atlanta. So my entire trip was when there was hardly anyone on the road. I swear I was very hesitant because I rode Greyhound and hated it. I hated the fact that we made stops that they did not list in advance we would be making. There were so many and I hated that I had to get off the bus when I expected to sleep the entire trip. But MegaBus is nothing like Greyhound. The two bus drivers were very friendly, they laid out the rules very nicely and I so appreciated the rules (no alcohol, drugs, weapons, talking loudly, playing your headset loudly, keep the restroom clean, dump your paper in the toilet which was basically a port-o-potty--no flushing available--etc...). The ride was smooth, the bus was clean (they offer hand sanitizer in the restroom, rather than water and soap, so bring something extra like wipes and tissue - to cover yourself). They offer FREE WiFi (but who needed it when you were trying to sleep those late hours of the night) and FREE electrical outlets - two per seat so everyone had access to using just one which comes in handy when you need your cell phone/mp player to stay charged during a long ride. The bus made two stops, which we were warned about. One in Tifton, GA and one in Gainesville, FL and both outbound and return trips got us in a little early. The best thing is you do not have to get off the bus, you can stay on and sleep the entire trip! How awesome is that? Very, that's how. The only issue I had was the fact that the bus was cold. I had on sweats and a jacket but wish I had brought a blanket, so be sure to dress warmly and bring extra covering because it was cold. This was not a feature that could be controlled by the bus drivers and they told you this in advance when they laid out the rules. Additionally, this was a double decker bus, and both trips, I sat downstairs and on both trips, I was able to use the seat next to me too. So I kept my carry on in the seat next to me and used that to sleep on. The trip was uncomfortable for someone who tosses and turns all night in bed, can you imagine tossing and turning on a bus too. I did it, but was headed to a funeral and the sacrifice of being cold and tossing and turning was well worth it. All in all, a single female traveler can be happy that she was clean, well taken care of and felt extremely safe for $52 plus tax. HA! Can't beat that! Thanks MegaBus, I'm very impressed just like Christy B! read more

Took Megabus for the first time about 2 weeks ago from ATL to Charlotte and spent a whooping $24.50 roundtrip! Not bad at all. Especially since my car takes premium gas and I wouldve spend a heck of a lot more than that! The bus departing to Charlotte was a little late, but we had plenty of entertainment with the man outside selling home pregnancy tests....even with that though it still didn't make us forget how cold it was. When we got on the bus, the temp wasn't any better (which we were told by the bus driver it wasn't going to get any better either because she had no control over the climate on the bus). But I was fully warned beforehand and had on warm clothing as well as a blanket. The bus driver reminded me of someone's mom. She told us the rules of the bus with a lot of sass and attitude (but not in a bad way, a funny way). The ride was a little bumpy and we did run into some rain. But despite all of that and being late, we still got there in a llittle over 4hrs. Considering it was late coming to Charlotte, I figured I had time getting to the bus on the way back to Atlanta. NOT TRUE. I got there 10 minutes prior to our departure time and it looked like I was the last one to get there! Baggage loaded on the bus and all and we pulled out at 5pm EXACTLY and got back with like 10 minutes to spare! All in all, you can't beat the prices and the bus was clean (didn't use the bathroom though so I can't tell you about that). Will definitely be partaking of megabus again in the very near future! read more

To be Honest I took megabus due to there extremely cheap fares and ok responce frome other riders.It cost me 10.00 round trip to Atlanta to Columbia . That is cheaper than gas. I believe I would be spending 40 dollars round trip on gas and 50 dollars on Greyhound. Once you purchase you fare just print out your confirmation no ( which is your ticket) on to the bus. The Station... The bus Megabus Station is at the Marta Civic station. It was Kind of wired since there were any signs or attendant from Mega bus to assist u while you are are waiting for the bus to arrive. I had to ask some guy I believe was homeless if I was at the megabus stop.Again it was odd. No signs just people standing around. Boarding Process and Service.. Once the bus arrives the Megabus staff (about 3 or four ) appeared out of nowhere. One lady had a clipboard of all ther confirmation numbers for that route. But really glanced at it.There is a Weight limit on luggage up to 50lb but i did not see any staff care about that. I notice some riders brought on 100qt tote full of cloths or 4 luggage with no problem at all. The Bus... The bus was fairly clean. No odd smells. The lower level had tables towards the center and the bathroom in the back.Trash bags through out the bus. The upper level had mostly seating that recline. Two prong out lets were available , but only operable while the bus is in motion. There is free Wifi, but the speeds are not as fast to stream on Netflix or Hulu. The temp on the bus was fairly cold. . Our departure was at 11am and left exactly at 11am, The ride was a little bumpy on the regular roads , but on the freeway it was smooth. The bus Arrived at 220 om Ten minutes early than the posted time. Getting the Cheap fares ... The fares are cheap when you book more than 2 weeks in advance. Less than two weeks the fares can be equal to or mare than Greyhound. They do make less stop or nonstops than greyhound on most routes. And almost all there bus stops or in Regional Bus or Train Station. The Verdict and Tips... I would recommend bring a jacket or coat due to the temperature of the bus. I took the advice of another Yelper Laura R. on bringing a outlet extensions and headphones or earplugs which is also very helpful. . Since there could be uncontrolled children and single prong outlets. Overall I have never been a fan of driving more than 2 hours ,but taking Megabus kind make e reevaluate how I travel . And yes I would take Megabus again for short travel. read more

I've used Megabus a lot up in NYC, Philly, and DC. My experience with the one in Atlanta was not great mainly because of the fellow passengers, not really the bus itself. Pros: -CHEAP price -Easy reservation and check-in -Outlet at every seat -Pretty clean bathroom on board Cons: -No overhead space -45 min break at a stop in the middle of a 6 hour ride... -rude, obnoxious, oversized people who sat next to and around me Don't get too excited about their WIFI because it is sporadic and slow. read more

Found a Megabus special that allowed me to go from Atlanta to Cincinnati, to Buffalo, and then all the way back to Atlanta, all for .50. Yes, 50 cents, round trip. I ended up leaving with a group of 4 others at 11.59 on February 19th. There was... I think one or two other people the entire trip besides our mini group of people. I will say that we had what I'd dub a "ghetto" Megabus. That is to say, a Charter bus that had a sign taped up to it that said "Megabus". The ride was pleasant enough, besides the fact that the Wifi was not very good, and there weren't any kind of outlets. That was a let down, but you really can't beat .50, so I guess I wasn't too miffed about that. The 3 stars is for that, because the ride and driver were pleasant enough, but I reallllly needed that Wifi. It would have helped me out on the 9 hour drive to Cincinnati that we ended up having, where I could have worked on some school work. The bus was semi clean, but had some trash in it that is probably expected in a bus that leaves at midnight. All in all, I'd definitely use this Megabus again, but it would have been nice to be notified before hand that the bus wouldn't come equipped with outlets, and that the Wifi would be spotty at best. At least we were able to sleep for most of the trip, since it was a midnight trip read more