Aaron (Atlanta) our bus driver was absolutely TOP NOTCH! Not only was he professional, skilled, and safe, he was friendly and kind to our middle schoolers. He drove us to Hidden Lake this past Friday. The road is a bit curvy, but he handled those twists and turns like a pro! If I could, I would request him for all of our field trips. Beth H St. Joseph Catholic School - Marietta read more

The customer service is always great! The buses are always clean, the drivers are friendly and punctual.

Samson drivers and customer service did very well taking my school group on three coach buses for a 2.5 hour drive to a neighboring state then picking us up two days later. They even recovered some items left behind in the overhead bin, which I picked up after we returned. Looking forward to our next ride with them! read more

Samson Tours has been giving us great service for several years. Everyone we have contact with in the company is professional, polite, and willing to help in any way. We had one of our students leave something in the bus; the bus driver went out of her way to find it and return it. Great service! read more

Don't plan on your bus experience being a positive one. Unfortunately, the company I work for uses this company for our trips. In my experience with them, their attention to detail is exceptionally poor, and their communication with one another is extremely poor. I've now had two trips with them this year. The first trip was in February and the driver took us to THE WRONG SCHOOL. Unfortunately, i falsely assumed they knew where they were going and didn't pay attention on the trip until we pulled in to the wrong school. Today, the bus showed up over a half Hour late, then did not have a functioning DVD player or Internet, as requested. We are currently on our way back to Samson to change buses for our four day trip, which will likely lead us into Good Friday rush hour traffic. Last time I will ever use this company. read more

We used this bus company for travel to the airport and back for a company trip to Turkey and were very pleased. They were on time for all appointments, the drivers were very courteous, and the company itself was extremely easy to communicate with. I would definitely recommend this company for any corporate transportation needs! We had 117 people who left all at once and who returned in three installments and we were not disappointed. O o + read more

Samson Tours was great. We had an email first thing in the morning to let us know who our driver was, her number and what her ETA was. As the event coordinator, it's so helpful to have all those details. The driver was professional, friendly and an expert obviously at driving. My whole team, including my CEO, were super impressed with the quality of the bus, its cleanliness, and how well the AC worked. She was always ready and waiting for us when we were ready to go to the next stop, and I could tell she enjoys working for Samson. We will definitely use again! read more

I'm writing as an employee who worked for the company almost 4 years. I moved to Atlanta 4 years ago and Samson Trailways was my first job here in Atlanta. Working at Samson has it Pros & Cons. Just know when applying for a driving job at this company you better make sure you have established things on your own/have a second job or some type of other income. The company will work you like a dog! Than work get slim to none. You don't received PTO/Sick time/ or overtime at this company. Believe what I say. They don't care what you have going on in your personal life. As long as you complete your job duty that's all they care about. Samson Tours is a small company thats been around for years. But at the same time they have a few awesome employees I came across. I can go on and on about this company but I will stop here. Wait dispatch has favoritism. So you know what that means you may get a decent trip with great hours. The work schedule is issue out daily 95% of the time. (So, basically you on a day to day work schedule, sigh) You can give your all to this company one wrong move you attempt or made you fired. Just give all your energy to your own business and family. At jobs nowadays going over and beyond not worth it. Just do your job description what's required. (My opinion) Last but not least...while driving don't have your phone in your hand under any circumstances That's the LAW Handsfree no matter where you at if you loaded with clients/passengers or not loaded/empty. You will definitely get fired. For the women's be careful you will be sexual harass like I was. You have to dress in a sheet in order to not be harass. FYI: Just know your worth when applying for this company. This coming from an employee who never complains never called out went over and beyond when ask to help out with certain work trips. Work all the way up to my maternity leave drove hot buses with no AC repeatedly through out the year. Remember, never put your eggs in one basket. Pros: You make about 150 hours or more... no overtime (but you will bring home a decent check) But just imagine if them extra hours was paid out to you in overtime. Just know your worth! read more

Samson Trailways is a great company! The owners are genuine, humble and they care about not only their transportation services, but the well-being of their employees as well. The entire Samson team is professional and a joy to work with - from the maintenance guys to the bus drivers to their friendly reception staff. This company stands apart from the rest because they are built on a solid foundation of respect and integrity. If you need a charter bus or school bus for any type of event, they are the reliable way to go! I highly recommend them. read more

My company used Samson for my client's company event. They were wonderful to work with. My clients were very happy. The driver was very professional and bus on time and very clean. Thank you for taking care of my clients. read more

TERRIBLE! The bus was over half an hour late picking up in the morning and late again in the afternoon. This threw off the entire schedule for the day and caused a MAJOR issue returning to school. Also, while waiting to return to school, we had to wait off school campus at a Publix parking lot because we were late, the bus driver decided to go in and get a sandwich instead of fix the time problem, We will NEVER use this business again. read more

We booked Samson tours for our family reunion and we had a fantastic tour of Atlanta! Our sales person, Alex was extremely helpful and even suggested places to add to our tour. The bus was very clean and they stocked it with a cooler with water and soda for my family - this was totally unexpected and something that was needed in the Hotlanta sun in the middle of July. Our driver, LARRY was AMAZING to work with. He is such a professional and a great driver. I highly recommend this company. read more

Tom arranged for Samson Tours to provide a bus to build awareness of trafficking in preparation for the Super Bowl. Our driver, Alonzo, was wonderful. All of our guests truly appreciated the experience and the generosity of this amazing company! read more

I have scheduled many team trips and this is the first time I have used Samson Trailways. Going forward, this will be my only choice. The follow through was great leading up to the trip with very quick and thorough responses. We went to Gatlinburg for a 3 day soccer tournament and they were very flexible with some schedule changes. The bus was very clean and in great condition. The bus driver, Mr. Phillips, was very pleasant and the kids loved him. He was always early and in constant communication with me to make sure he was where he needed to be. Everyone in the company was great to deal with. It is a first class organization and I highly recommend!!! read more

I worked with Samson Trailways recently when planning a fundraising trip. The company has excellent communications when securing your deposit & booking a chartered bus for you. Our bus driver was on time & very easy to work with. My only concern is the lack of attention to detail this company has. I was assured multiple times there would be an auxiliary port on the bus for an iPod. After calling to confirm a few weeks before the trip, I called 48 hours before the trip to reconfirmed. I was explained by Tara these notes were in my file & maintenance would ensure my expectations were met. When the bus arrived, there was not an auxiliary port & I was unable to play the music I had downloaded onto a device for the day. This song list not only takes hours to create, I paid for the songs. My day long trip is a fundraiser where participants are having fun on the bus. Music is very important element I explained this from the very beginning. This experience was very discouraging as I had asked three times regarding the equipment on the bus & this expectation was not met. Also, the clock on the bus was not working. While it sounds small, this oversized clock would have been a useful tool. ATTENTION TO DETAIL. When you spend $1400 for a luxury chartered coach you expect the best when paying over $200 an hour. The following day I emailed Samson. They were apologetic & offered a mere 5% discount~ $70. What a riot! A tip for the driver is almost double that. Seventy. Dollars. I'm done. I can't. I would avoid Samson Trailways in the future or use as a last ditch resort. read more

Our trip went great! Everyone actually enjoyed riding the super school bus. And Ms. Maxine was a great and punctual driver! She was on time when picking us up from the hotel and from the museum. We had no complaints. read more

I have stayed at this hotel once a year, for the last three years, for an annual business meeting. The public areas, such as the lobby, are grand and full of character. The rooms, however, not so much. My room, this last time, was spacious. But like the others I've stayed in previously, it was not very well-lit and the room furnishings were tired and in need of an upgrade. Since this was the conference hotel, I'm sure my room was pretty generic. There must be others that match the beauty of the public areas. read more