I second the person above me's comment of giving more stars if they could! Nicole and Douglas were…read moreamazing drivers, warm and welcoming and great at navigating the tight spaces we asked them to, ha! The buses were GORGEOUS. Seriously--I did not know what to expect as I've never chartered buses before (although I've been a passenger on one) and I was speechless as the beauty, cleanliness, and SPACE. 10 STARS! Will 100000% book with Georgia Coach lines next event!

I would give more stars if I could! I had requested a quote…read moreand received one promptly for service from Georgia Coach Lines in Atlanta, Georgia. Sadly, my manager decided we should go cheap and so I didn't accept their quote, went with another company on the cheap option - what a mistake! The cheap company canceled on me four hours before departure time! (I posted a review on them also, believe me!) Scrambling for alternatives, I called almost every rental car service to find that almost no vehicles were available in Atlanta. Bus and transport services were booked up. In a panic, I reached out to Georgia Coach Lines to see if their quote was still valid and if they could rescue us. The lady who answered the phone was EXTREMELY helpful and upon hearing my panic and desperate plea, she leapt into action. She said 'let me make a few phone calls and I will call you right back!' Meanwhile I was still calling other services, to no avail... Within ten minutes she called me back and said she had a driver ready, and they could do it! This company managed to get a bus to the Atlanta airport to pick up a football team on just over an hour's notice... all of this happened while the team was in the air, so they didn't even have to wait or worry. I am truly impressed with Georgia Coach Lines' fantastic customer service and professionalism. HIGHLY RECOMMENDED!

It's been many years since I took a Greyhound bus to explore the…read morecountry. Greyhound still serves a good purpose to many travelers. I had to pick up acquaintance from the Atlanta location, and it was very busy on a Wednesday afternoon. I was greeted by a young lady police officer who asked if I had already purchased my ticket. I told her that I was picking up someone. She told me to go to the waiting area. Arrivals and departures were clearly marked. I passed by the ticket counter that had a real human assisting people. (Nowadays, everywhere we go, we have to deal with machines.) Ladies' room had an attendant playing with her phone. The restroom was usable, but not extremely clean. I guess that is due to a large volume of travelers? On the back of the large waiting hall was a consession stand, but I didn't check it out. Paid parking was available around the station. However, be careful when you use one of those self served parking machines. If you only stay 30 minutes, you do not need to pay money for parking till midnight. During the daytime, I felt safe because there was a policeman outside the station in a parked vehicle.

I was on the bus on time, made it here before time... the bus driver asked me to get off of the bus…read morebecause I couldn't pull up my ticket at the speed of lightning.. I missed my ride and had to rebook a ticket full price; this is the most unprofessional experience I've ever had in my life , the manager Keisha was just as ignorant as the bus driver who removed me from the bus only giving me the option to pay for another ticket absolutely no one attempted to work with me even though I had a ticket. Everyone was extremely rude with piss poor customer service skills bad attitudes and even uglier spirits... don't apply for a job if you don't have a desire to work or be nice because exceptional customer service is 85% of the Job. Bottom line is treat people the way you want to be treated. I've taken all forms of transportation and this is by far the worst experience of my life; never again... and to the manager Keisha and the bus driver.. please go straight to hell on a one way ticket! Keisha ls the Backyardigan looking lady with those spacy teeth, she needs a direct customer service crash course immediately and shouldn't be a manager with that Type of attitude; I've managed many businesses and never ever have I given any customer that type of hard time. DO BETTER.

I rode the Megabus from Atlanta to Nashville (Wednesday, 8/28/2019) and back to Atlanta from…read moreNashville (Sunday, 9/01/2019). I've heard and read so many complaints about it but my I had a good experience with Megabus. Granted, it was my first and only time using it, so take my review for what it's worth. I booked my trip online two months in advance and the round trip tickets only cost me a total of $48.50! Twelve dollars of that total was due to me reserving seat #4 (which is the front upper deck seat farthest to the right). I wanted the best view possible. The Atlanta pickup location is downtown and outside of the Civic Center MARTA transit station. It's a convenient location except there is no place to sit and wait on the bus and there are no restrooms around either. When I got there the bus was already parked and people were lining up to get on. It wasn't too crowded and departed Atlanta promptly at 7 am. I enjoyed my upper deck seat. The seat was comfortable and when the bus was moving I almost felt like I was driving the bus myself. One thing about the upper deck though is that when I was walking the aisle to get to my seat, I had to lean forward to keep my head from hitting the ceiling even though I'm only about 6 ft tall. Also, the windows could've been cleaner but they weren't that bad. The best thing about sitting up there though obviously was the view, especially the rivers, hills and mountains in Tennessee. Our only stop before we got to our final destination was in Chattanooga. Their Megabus stop was outside of the city, has a couple of benches and was close to a wooded area where a few homeless people were staying. But there is a Burger King and Waffle House nearby. On both trips the driver gave us about 25 minutes to purchase something to eat. After that, we didn't stop again until we arrived in Nashville. The drive from Atlanta to Nashville (including the stop in Chattanooga) took about 4 hours and 45 minutes. The Nashville Megabus stop is similar to the one in Atlanta because it's downtown and there is no place to sit. If it was raining you'd be exposed to the elements with no shelter. It's across the street from the Musicians Hall of Fame & Museum (not to be confused with the Country Music Hall of Fame, which is in another part of downtown). The drivers going to and coming back from Nashville were helpful and polite. When the bus stopped at the Chattanooga location on the way back, the driver walked to the Burger King just to check and see if there were any passengers still there ordering food before he left. And sure enough one rider came strolling out sipping a soda and not paying attention to the time. If he hadn't walked over there, she could have been left behind. Considering all the bad reviews it has gotten, I must have gotten lucky and hit the jackpot with my first Megabus trip. Everything ran smoothly. It was way better than Greyhound. If I'd ridden Greyhound, it would've taken forever to get to Nashville. I think I'll use Megabus for short trips to the states that border with Georgia, but I do know some people who've ridden it to New Orleans or Washington, DC and had no issues. Right now I believe the only cities in Georgia with Megabus stops are Atlanta, Athens, and Valdosta. I hope they add more Georgia locations in the future.

Incredibly bad experience! The bus must be a subcontractor and is NOTHING like the bus from their…read morewebsite. It stinks and the air conditioning is not working. Never again.

I needed a charter bus from Atlanta to Port Canaveral, FL for a destination wedding cruise. I…read morecalled several companies and from my initial emails with Paul and Patriot Coach Lines I was impressed with the professionalism as well as the initial quoted price. There were some extenuating circumstances that almost cancelled the entire trip, but Paul was willing to work with me to make the trip happen. Once I met him in person, the same professionalism was displayed for the entire duration of our trip. The charter bus was nice and clean with a bathroom. We brought DVDs to watch. At all times we felt completely safe traveling. I can't recommend Patriot Coach Lines enough for your chartered transportation needs. I know they will be the first call I make for any future chartered trips me and my family will be taking.

I have taken this bus with the company for 30+ times in the last 2-3 years. Every time they have…read morealways been helpful in getting the seats I wanted. The chinatown bus drivers are not that fluent in English, but that's a trade off for its low prices and its expedite ETA time to new york city. All i want is that it gets me from point A to point B on time and safely. For the past 2 decades, there has not been any safety records except Wah Fung bus company in boston. The prices used to be $80 a person and has dropped to $30. The current price is $40/one way cash. They don't take any other forms of payments except cash if you are going to buy it from the station. Do not go into the bathrooms inside or buy from the questionable source market next to it. I just take a nap and in no time I would be in New York.

I have taken a bus ride it two within the past year and this by far is the worst experience ever…read more With everything that's currently going on in the world around public health and safety and cleanliness you would think that the bus company would be more proactive in ensuring that the bus is clean with multiple passengers. These pictures are examples of what I had to endure while traveling. And of course I haven't been able to reach anyone at the bus company to express my concern

Aaron (Atlanta) our bus driver was absolutely TOP NOTCH! Not only was he professional, skilled,…read moreand safe, he was friendly and kind to our middle schoolers. He drove us to Hidden Lake this past Friday. The road is a bit curvy, but he handled those twists and turns like a pro! If I could, I would request him for all of our field trips. Beth H St. Joseph Catholic School - Marietta

The customer service is always great! The buses are always clean, the drivers are friendly and…read morepunctual.

Wonderful experience! Bobby was so gracious and kind for my round trip to Roswell. Unexpected…read morerelatives needed a ride and he accommodated with grace. Everything was easy, communication through text and phone kept me calm and collected. The return trip was equally easy, Deedee was entertaining on the ride and navigated the traffic with aplomb. I highly recommend this service.

I booked a round trip ride between the ATL airport and Powder Springs area. The ride was for…read moreelderly family members and I wasn't going to be in town (yikes!). I spoke to company and they assured me all passengers are taken care of. I spoke to my relatives after the trip and they were so impressed. One of them is a driver so I was even more intrigued when he expressed how smooth the ride was and what a VIP they felt like as passengers. Thank you for taking care of my family!

I had to take the time to post a review. My family and I are on our way to the airport. I booked…read moreMTI last minute and they came ALL THE WAY THROUGH! We live at least an hour from their base but it did not prohibit them from arriving early. They sent a luxury vehicle bigger than what I ordered. The driver was DRESSED for the service. Mr. Willie was straight business! He did not actively engage us in detailed conversation until we broke the ice. I like that because sometimes you don't want to talk when you're traveling with a service. He was extremely hospitable and made a nice connection with my husband. He drove well and provided a safe efficient ride to the airport during commuter traffic. I'm looking forward to using this company again and hopefully seeing Mr. Willie upon request!

We hired MTI for a corporate event we were having in Atlanta to transport our guests from the…read moreconference to the networking party. Unfortunately, the experience fell far short of expectations and created significant challenges for both our guests and event staff. The level of service was unprofessional and quite unacceptable. The issues we encountered included: Buses arriving significantly late, disrupting our event schedule Drivers lacking clear knowledge of routes and destinations Vehicles without functioning air conditioning, leaving guests uncomfortable in the heat Buses in visibly poor and unprofessional condition (see picture which looks like an episode of CSI) Drivers behaving rudely and failing to provide updates or communicate delays when asked A generally disorganized and chaotic transportation experience overall These failures placed undue stress on our team and negatively impacted our attendees. Guests were left feeling uncomfortable, overheated, and frustrated, an outcome that does not align with the standards we expect for our events or from our partners. Due to this we asked for a significant refund for the services provided. But was given about a 15% refund which I thought wasn't aligned given our experience. I couldn't recommend this company, at least for corporate events.

Thank you, professional Atlanta Airport Taxi drivers and reasonable price Travel to Atlanta once a…read moreweek and they always show up on time and you never have to worry about the price. They ask you if you want a flat rate to the airport or on the meter. If you are a regular like me, you can just charge the card before you leave and this way you don't have to wait when you need to get on your plane fast. Thanks guys.

I called Atlanta Exclusive Limo one evening for information about car service, but my family…read moredecided to handle transportation in a different way. The next morning when the email with details came from this company, I DID NOT confirm the order and let them know at that moment that our plans had changed and we would not be using their car service. My credit card was still charged without my consent since I never confirmed the order in email. It has been almost 3 weeks since they said they would refund my money. It has been almost 10 days from the time I received the refund receipt to now, yet the refund has still not posted to my account. Unauthorized charges to a credit card and holding a refund hostage should be more than enough reason to keep you from using this car service.

I recently booked a last-minute charter from Atlanta to Athens and I couldn't be more impressed. My…read morerep Sara walked me through the bus options and had a quote ready within minutes. The ride itself was exactly what I'd hope for: spotless, friendly driver, and on time. The attention to detail went a long way. This was my first time renting a bus, so I had a lot of questions. Will definitely be renting with them again.

HORRIBLE!!!! DO NOT HIRE! They showed up 2 HOURS LATE TO PICK UP WEDDING GUEST GOING TO A WEDDING,…read moreBUT STILL WANT TO CHARGE! I booked this company to charter a bus for my son's wedding guests, and they showed up 2 hours late. No warning, no phone call or text to let me know. Everyone had to find alternative transportation to the venue. This was an important day, and the lack of reliability and communication caused unnecessary stress for everyone involved. I cannot recommend this service based on my experience. Not to be trusted!