We started the process to have panels looked at for an issue. They said they could send someone to repair but needed to pay $1000 first to get a date scheduled. Still no date given! I have emailed and voice mailed company for full refund and crickets. It's been 2 months. I would rate a negative star but will give one star only because no other options read more

installation project took over a year, worked a few months, warranty doesnt cover , so $750 paid for repair which they never even scheduled, and they ghosted me when I asked for refund. BEWARE IF YOU SEE THIS I HAVE NOT GOT MY MONEY BACK, read more

Customer service is a joke and I tired to contact them about an issue later and I have not heard back it's been almost a month. No one ever answers the phone unless you are a new customer and they don't reply to emails. read more

Worst Customer Service Ever, Have tried calling multiple times to get service issue fixed since May 2024 and now 5th of July and still no resolve. Don't be fooled by their 5 star reviews because all were about 5 years ago. Latest ones are all bad, once they get final payment you don't exist anymore with them. The CEO and co-founder Moe never returns your call. read more

There is a good reason that Mega has so many 5-star reviews. They did a great job installing my system. I am very happy with it. I would give them 5 stars for that too. The problem is...that is not where their responsibility ends. They are responsible for monitoring your system to make sure it's functioning at all times. It's in their contract. In fact, when there is a problem, the only people who are warned about it are at Mega. The homeowner never gets a warning. So imagine my shock when I got a $2000+ electricity bill, and checked to find out that my inverter had stopped working 3 months earlier. Where was the monitoring? The warnings? Ok...mistake made. Just replace my inverter and cover the cost of my electricity bill. Yeah...no. They gave me a new inverter, but that's where they think their responsibility ends. After weeks and months of emails and phone calls, and giving Mega every chance to make this right. They finally offered me 25% of the bill amount. Nope...not right. Entirely their fault. Then silence. Nothing from them. No response at all. So, these reviews I'm leaving are my only recourse and the only way to let others know about Mega Solar. Anyone who wants more info...reach out to me. I have the email chain and the data from my SolarEdge monitoring app to back up my story. read more

Even though the are not completed yet I figured I would put in a review on where we are currently. Most of my issues are with scheduling or lack of. I would steer clear if you want it quick or like to be notified on progress as they will leave you hanging and all of a sudden without consult schedule something and hen you have to scramble to make it work. I had at least 6 people in our community waiting to see how things go so they can pull the trigger as I am one of the first in our HOA to get it and use me as a Guinea pig to see how things go for a template..Well might one day use me as an example if it is ever completed but owners will have to find the own solar company. I ditched Tesla Solar because of a lack of customer service and thought Mega would be better.. Roof worked on.. Pretty quick but no communication on when the arrived or completed Initial power work and install Battery...Great electrician as he fit in what was needed in a smaller area the first noted. We are up to a point they scheduled an inspection 2 weeks ago and where suppose to show up but again no show and finally emailed they and just comes back 3 hrs after hey we're suppose to be here and tells me they submitted for inspection and they messed up and had to resubmit... This all started in he middle of December and still going.. read more

Their 5 start reviews are from the past, years ago. It was my mistake not seeing that when I choose them. They may know something about the field they are in, but they have no sense of logic when it comes to customer service. But they do not know how to communicate nor be reliable nor be responsible. They have an excuse or silent, no replies. You ask them a question, the representative needs to "refer to the crew" amd has no idea. They have no system of knowing when the appointments are, they will show up RANDOMLY. And some of them are third party vendors when I talk with them. COMMUNICATION was the main issue. They seem to have no idea that they are working with people. I do not recommend them at this point knowing that they need to provide service for solar long term, service they do not have. read more

Would it a huge amount of shopping around with different companies and every single one promised us only a certain amount of panels to begin with. This company promised us more solar than any other and that was already extremely attractive. They were done with the installation in two days. Goes without saying the very professional way they answered all our questions before closing the deal which was fabulous. They were with us every step of the way through the inspection of the city and they really facilitated it. They are a family company and you could just tell by not only the installation but everything else involved. To this day when we have a question, we speak with them on that very day. Truly is a calling your own family members. We're extremely happy with our equipment. It's been working for us for a good few years, and even though equipment is no longer consider to be top of the line, but It's performance is flawless. I would simply say there is no comparison between this company or any other. read more

Mega Solar - My Solar Array done by Mega Solar Inc. - Solar Installation Near Me - Los Angeles, California

I called mega solar to come and check my system if it's fully producing, I noticed that the light in my inverter was blinking, I called customer service , they sent me their technician (Zee) , I have to wait more than a week for them to send someone to my house, at the end of the day the technician was so professional, after few hours he was able to restore few things and my system seems fully functional now. Thanks a lot. The 4 star just for the wait to send technician. read more

Service 10/10 best company hands down Anybody looking to go solar these are your guys They provide the best equipment out there with lifetime warranty read more

So pleased. And I'm glad I did it. Now it's time to save on electricity and also save the earth. Mega solar team was great. They explained the process and it was exactly as they said. read more

Purchasing a PV solar system is a considerable investment for all of us, so I decided to share my experience with my fellow Yelp users. I was referred by a friend, and decided to call and get more information. They walk me through the process and addressed all my concerns. One of my concerns was the price, so I tried to shop around and compared to find out that their price is unbeatable. Pros; * Communication and customer service are on point * They take pride in their workmanship * Fast process * Great Plan Design * Installation crew was quick and professional * Price read more

Choosing Mega Solar for my solar system was a very good decision on my part. I spent considerable amount of time researching different companies after my decision to go solar. Price, quality of work, industry experience and customer service were my top concerns, mega solar exceeded my expectations on all these categories. From site survey to system design to securing permits at my city hall, they communicated to me each step of the process. When we received approval from the building department to go ahead with my install, their installation crew came out and completed the install in a day and half. They were able to schedule final inspection for the afternoon of the second day. This meant that installation and final inspection was completed in two days, I was pleasantly surprised. I am now a proud owner of a 12kW solar system. I must admit I was worried about which company to go with. I heard horror stories about some solar companies. Thanks a lot Mega Solar, your professionalism and attention to detail made the whole process a joy. read more

Mega Solar - Look at this awesome solar panel. - Solar Installation Near Me - Los Angeles, California

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HIGHLY RECOMMENDED I just had my solar panels installed by Mega Solar and I am extremely happy with their service. I researched a few other solar companies but decided to go with them based on my brother-in-law's recommendation who also has his system installed by Mega Solar. I didn't know much about the process going in but they guided me throughout and answered what seemed like a thousand questions I had for them. They did a very good job with the installation, I still get compliments from my neighbors. I recommend Mega Solar to anybody interested in solar panels, you can depend on honest answers and great service from them. read more

Mega Solar was a pleasure to work with. Right from the beginning the staff was very helpful and patient with all of our needs. We didn't know much about solar but the team really took the time to explain every aspect of solar power in our first appointment in a way that was interesting and easy to understand leaving me with total confidence in the decision to go solar. The salesman had real data to back up their claims. They used high quality equipment as well as sound and capable contractors to complete the installation. I highly recommend Mega Solar to anyone considering the switch to Solar Energy. I can assure that you will be in good hands with them. read more

Mega Solar - Clean power and clean installation. - Solar Installation Near Me - Los Angeles, California

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My neighbors installed with Mega Solar, and I witnessed there electricity bill decrease. Figured why not. Got a few quotes from other companies. Called Mega Solar and received same material and quality installation for a lot less. Thanks Mega Solar for the service you provided me and my family. Needless to say, a life time of savings... read more

Mega Solar - Solar Installation Near Me - Los Angeles, California

I had my solar panels done with Mega Solar in August and I just want to say that the attention to detail they put into the work was amazing . They painted the pipes to match my wall colors and hid everything nicely. I didn't want wires or pipes showing so I'm grateful they took that into account . The guys that installed it were very nice and professional . The lead installer explained the process and assured me they would also leave everything back to normal. Thanks to their crew I'm very happy with my new Solar ! read more

I went to Mega Solar based of a recommendation from a friend. They did not disappoint. Installation was smooth and the team was very professional throughout the entire process. I recommend using them for solar installation read more

not my first solar system, so i knew exactly what i wanted -the types of equipment, panels, inverter, monitoring, i sent this to a number of companies, mega solar was $5000 less for the exact same system as another company. they also went the extra mile to route the conduit so it didn't show outside, and navigated my steep roof, they came exactly when they were supposed to, got the rebate applications done and did the installation quickly. they answered the telephone immediately or a text, i can't think of anything they could have done better, but if there is an issue i will review that too. so far excellent products, price and service. i would recommend these guys. read more

Going solar with Mega has been a pleasant experience. The whole team is attentive and detailed oriented. They delivered on their promise on saving our family money on electricity. They are easy to communicate and best of all, they have the best price in the market. read more

Mega Solar - Solar Installation Near Me - Los Angeles, California

Well I had two systems installed by Mega Solar. One system works great but I've been dealing with shading issues with the other .

I just had my solar panels installed. amazing quality and service. def will go back again

I got a fair quote. They were very flexible on the financing side of things. When it came time to installing my panels they did an exceptional job. These guys were really handy. They can install my solar panels and some. Would highly recommend them. read more

I would like to start with thanking Moe who shared with us all the info we needed to decide on purchasing our solar system. I looked at many solar companies and Mega had the best price, warranty and quality. Their process was seamless. I highly recommend this company if you are trying to save money on your electric bill. read more

Highly recommend!! The staff and on-site teams are very professional and experienced, and they answered all questions I had about the process. MegaSolar gave me the best quote compared to other installation companies in the area. Overall a very pleasant experience, thanks MegaSolar for the amazing installment and a life time of savings!! read more

I did a lot of research before deciding to pull the trigger on solar, had several companies come out to give me estimates, one did the scare tactics of "your roof will leak if you don't use us" and "other companies don't carry liability insurance" and the best was "they will be out of business if anything goes wrong with your system" Moe came in knowing I did my research and knowing what I wanted installed, gave me an awesome price and it was done! No hard sale etc. installers were awesome and got job done in a few days, system is up and running and out producing Moe's original estimate of production. Couldn't be happier, if your thinking of solar you have to call Mega Solar, big mistake if you don't. read more

Mega Solar installed panels on my house. They are a family run business and did a fantastic job. From start to finish the project took less than 3 weeks. Their prices were extremely competitive and their staff was very friendly. I highly recommend using this company for anyone that is considering going solar. read more

Mega solar did me house last week.. the whole process was extremely pleasant with no added stress or pressure. They are a professional company that gets the job done right. I've seen a significant drop in my power bill and now I'm wishing I had called them sooner.I would highly recommended mega solar! read more

I want to thank Mega Solar for the excellent solar power system and installation. It's great generating more electric power than I use. I not only save money, but contribute to reducing green house gas. Your whole team performed superbly throughout the process. I would definitely recommend Mega Solar to my friends and family read more